Tektronix Phaser 740 Operation & User’s Manual
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Use caution or damage to the printer may result.
Hot
Hot surface on or in the printer. Use caution to avoid
personal injury.
Copyright © 1998 by Tektronix, Inc. All rights reserved.
Tektronix® and Phaser® are registered trademarks of Tektronix, Inc.
To order supplies and accessories, contact your local dealer or
visit the Tektronix web site:
www.tek.com/Color_Printers/supplies
Accessories
Order number
Description
Paper Trays
436-0282-02
A/Letter (U.S.)
436-0283-02
A4 (Metric Letter)
436-0314-02
Legal
Transparency Trays
436-0284-02
A/Letter (U.S.)
436-0285-02
A4 (Metric Letter)
Automatic Duplex /
Lower Tray Assembly
ZDPLX
Includes one each: Duplex Unit,
Paper tray, and Transparency tray;
order option 01 for Metric.
Printer Cart
ZCARTA
Cleaning Kit
016-1710-00
Alcohol Cleaning Wipes
006-7824-01
Pack of 10
Printer CD-ROM
063-3079-00
-00 English
-10 French
-20 Italian
-30 German
-40 Spanish
-70 Chinese,
Simplified
-80 Chinese,
Traditional
-90 Korean
Printer Diskettes
063-3078-00
escription
Color
Black
Cyan
Magenta
Yellow
r-capable printer to
three color toners
ct Authorization.
oduct warranty from
1-year on-site for
nty period.
uplex Unit
pacity
and convenience
ng an external hard
e functionality
opier.
ers, contact your
t the Tektronix web
External Hard Disk
ZDISK
I
Required for collation
I
Extends font capacity
I
Requires Plus Feature set
PhaserShare
®
Network Card
I
Easy to install
I
Increases speed and shareability
I
High-performance network connectivity
ZNBFE
100Base-T Ethernet
ZNBTR
Token Ring
ZNBLT
LocalTalk
PhaserLink
™
Software
Requires network
connection via TCP/IP
I
View printer status using any web browser.
I
Control printer settings.
I
Link to online documentation via the World
Wide Web.
I
Receive electronic mail when consumables are
low or other printer maintenance is required.
Additional memory
I
Improved performance
ZMB32
32 Mbytes
ZMB64
64 Mbytes
ZMB128
128 Mbytes
rome (gray scale)
nts.
il.
ng.
uments with lots of
CMY toners for
or graphics.
t large-area fills.
r copies of
.
TekColor
™
Color Corrections
Automatic
I
Automatically applies the best color correction
mode to each element on the page.
SWOP
I
Specification for Web Offset Publications. Used to
match U.S. press standards.
Euroscale
I
Used to match equivalent 3M Matchprint
®
proofs.
Commercial
I
Used to match commercial 3M Matchprint
®
proofs.
Toyo
I
Used to match commercial Toyo printing inks on
coated paper.
DIC
I
Used to match Dai Nippon printing inks on coated
paper.
None
I
No color correction made to colors.
I
Used with the PANTONE
®
Color Chart for
PANTONE
®
Color matching.
Vivid Color
I
Produces the brightest possible colors.
sRGB Display
I
Adjusts color to closely approximate the colors on a
standard display screen.
To learn more about using color,
visit our color web site:
www.colorize.com
nting
es, and labels)
PAPER
A4
33100-38
Transparency Tray
For information on the advantage of Tektronix transparencies
over other brands, visit the Tektronix web site:
www.tek.com/Color_Printers/supplies/trans/index.html
Tektronix
transparencies only
I
Tray sizes:
A/Letter
A4
I
100-sheet capacity
I
Always use Tektronix
transparencies for best
results
33100-20
TRANSPARENCY
A4
edia
nix Fabric Transfer media
ter
A4
opes
media
r stock up to 163 g/m
2
, 60 lb.
stock up to 163 g/m
2
, 40 lb.
x up to 163 g/m
2
, 90 lb.
Media sizes supported in the Multi-Purpose Tray
Metric:
88.9 x 254 mm – 216 x 355.6 mm
U.S.:
3.5 x 10 in. – 8.5 x 14 in.
33100-21
select in the
Print
screen (using a
Margins
rea
Top /
Bottom
Sides
0.6 in.
.2 in.
.15 in.
87 mm
5 mm
5 mm
3.6 in.
.2 in.
.15 in.
2 in.
233.7 mm)
.16 in.
(4.1 mm)
.14 in.
(3.6 mm)
2
3
4
1
33100-22
clicks, locking it
uck together.
s.
strip
le, letterhead
ets
ets
or on the tray’s
PAPER
A4
1
2
3
5
4
TRANSPARENCY
A4
33100-48
Loading Media Trays
media you are using (see
Tektronix transparencies, the
er), select Multi-Purpose Tray.
terhead 75 - 105 g/m2, 20 - 28 lb.
s
d paper
0 g/m2, 29 - 40 lb.
er media
elect the media type. After
ously selected media type.
3
2
1
33100-23
Multi-Purpose Tray
109 - 150 g/m2 (29 - 40 lb.)
sy Coated paper
sparencies
Cover stock
up to 163 g/m2
(60 lb.)
Card stock
up to 163 g/m2
(40 lb.)
Index
up to 163 g/m2
(90 lb.)
Tektronix Fabric Transfer media
Laser labels
#10 Envelopes
heavier than 105 g/m2 (28 lb.) in the Multi-Purpose Tray,
Thin
Thick
Medium
33100-24
clasps; they will
at least #10-size.
Never use media for inkjet printers; inkjet media may damage the
Fuser. Tektronix laser media are specially designed for this
printer.
1234567
<105 g/m
2
28 lb.
>105 g/m
2
28 lb.
33100-25
Tektronix Fabric Transfer
Tektronix
Glossy Coated Paper
e 90 g/m2
Feed Fabric Transfer Media one sheet at a time; otherwise the
media may jam.
33100-26
idth of your envelopes.
s 10-15, depending on
or Envelope and press OK.
menu, scroll to Multi-
ope under Media Size.
p enters the printer first in
before proceeding.
33100-47
Place
Stamp
Here
Place
Stamp
Here
3
2
4
1
Guidelines for envelope printing
I
Use envelopes that are at least #10-size
(4.13 x 9.5 in. / 104.1 x 241.3 mm).
I
No plastic windows or metal clips.
I
No exposed gummed surfaces.
I
Tuck the gummed flap into the envelope.
I
Single-sided printing only.
I
Keep unused envelopes in their original packaging.
This printer is not made to handle high-capacity production
envelope printing. Envelopes may wrinkle depending on weight
and stiffness of envelope media.
labels, use it as
ions included
ose Tray. Send
Guidelines for printing on labels
I
Recommended labels: Use Avery labels.
I
Each label is at least 25.4 x 66.7 mm (1 x 2.625 in.) in size.
Smaller labels may peel off and damage printer
components.
I
If any of the labels on a sheet are missing, do not use that
sheet; it may damage printer components.
I
When selecting Label as the media type, the printer
requires that room temperature be cooler than 27˚ C
(81˚ F). If the temperature is above this, the printer reports
an error and stops printing.
wer Tray Assembly
in the printer’s
e paper tray.
(b) or lower (c)
r will report a
as letterhead:
ce-down.
paper tray’s hooks.
r.
For best results with duplex printing,
use 90 g/m2 (24 lb.) laser paper.
PAPER
A4
1 2 3 4 5 6 7
a
b
c
Legal
Paper
A/Letter
Paper
Duplex
Paper
33100-37
1
2
In the Print screen, select the Duplex option and a binding
preference:
Macintosh Drivers:
LaserWriter 8.5.1
I From the pull-down menu, choose Layout.
I Select Print on Both Sides.
I Select a binding preference.
LaserWriter 8.3.4
I Click Options.
I Select 2-Sided Printing.
I Select Short-Edge Binding or Long-Edge Binding.
PC Drivers:
Windows 95/98
I Click Properties.
I Click Paper.
I Click More Options and select your binding
preference.
Windows NT4
I Click Properties.
I Click Advanced.
I Under Paper/Output, select your option for
Print on Both Sides.
Duplex Printing
ed pages for Side 1.
ce-up. This example shows
a type at the prompt.
ver), select Multi-Purpose
n. Send the job to the
tray.
er 90 - 105 g/m2, 24 - 28 lb.
ated paper
09 - 150 g/m2, 29 - 40 lb.
Two-sided printing on specialty media can
shorten component life.
For best results with duplex printing, use 90 g/m2
(24 lb.) laser paper.
32564-06
1234567
Duplex Printing
ed pages for Side 2.
up.
a type at the prompt.
ver), select Multi-Purpose
n. Send the job to the printer.
tray.
er 90 - 105 g/m2, 24 - 28 lb.
ated paper
09 - 150 g/m2, 29 - 40 lb.
32564-07
1234567
ed color Toner Cartridge is running out; replace it soon.
s in energy conservation mode. Press the Wake Up button on the front panel or send a print job
printer to Ready.
e Info button for problem information. Follow any steps listed.
ure persists, note the display’s error number.
the error number in the online topic “Error Codes” on the printer’s CD-ROM or the web site at
ek.com/merlin/tko.
Fuser soon.
Fuser Roll soon.
Imaging Unit soon.
m has occurred at the indicated location. The second line of the message indicates the location
26
Main Charge Grid soon.
edia tray. If your printer has a Lower Tray Assembly, the choices include Upper, Middle, or Lower.
7
been loaded in the Multi-Purpose Tray; select that media type in the front panel. Press the arrows
he appropriate media type; press OK. The printer waits a minute for you to select a media type at
nel prompt. After a minute, the job prints, using the previously selected media type.
8
Fuser Roll now.
ed color Toner Cartridge is empty; replace it now.
Transfer Kit (transfer roller and waste bin) soon.
er Roll, or
placing a
nsumables
ems; it
maining life
rint Service
Power
Error
Consumables Page
<--- ---> Print
:replace
Power
Error
=
33100-01
Toner
Imaging Unit
Main Charge Grid
Fuser Roll
Transfer Kit
Fuser
Black
Page Remaining: >500 @ 5% coverage
Your average coverage/page: TBD%
Page Remaining: >500 @ 5% coverage
Your average coverage/page: TBD%
Page Remaining: >500 @ 5% coverage
Your average coverage/page: TBD%
Page Remaining: >500 @ 5% coverage
Your average coverage/page: TBD%
Magenta
Cyan
Yellow
0%
50%
100%
%
Life Remaining
Count (Pages)
Serial #
Avg. Toner Coverage/Color
Date Installed
0%
50%
100%
%
Life Remaining
Count (Pages)
Serial #
Avg. Toner Coverage/Color
Date Installed
0%
50%
100%
%
Life Remaining
Count (Pages)
0%
50%
100%
%
Life Remaining
Count (Pages)
0%
50%
100%
%
Life Remaining
Count (images)
OK
OK
OK
OK
1
2
Power
Error
Service Print 1
<--- ---> Print
=
Test Print
Black
Cyan
Magenta
Yellow
3
ution: Replace that color Toner Cartridge.
Replace the Toner Cartridge.
1
Adjust the color density (see
page 38).
2
Replace the Toner Cartridge.
33100 58
ution: 1) Choice of media or 2) Replace Imaging Unit, or Fuser, or Fuser Roll.
1
Use Tektronix media.
2
Use the correct media tray for
the media you are using.
3
When using the Multi-Purpose
Tray, select the correct media in
the front panel.
4
Print about 25 blank pages until
the problem disappears.
5
Replace the Imaging Unit.
1) Choice of media or
2) Replace Imaging Unit, or Fuser, or Fuser Roll or Main Charge Grid.
1
Remove, then re-insert the Main
Charge Grid.
2
Replace the Main Charge Grid.
Hints
I Use Tektronix media.
I Use the correct media tray for
the media you are using.
I When using the Multi-Purpose
Tray, select the correct media in
the front panel.
I Relative humidity may be too low
(below 30% relative humidity).
33100-34
1) Choice of media or
2) Replace Imaging Unit, or Fuser, or Fuser Roll or Main Charge Grid.
dia.
pages of plain paper.
h Tektronix transparencies, make sure that the logo strip is
n for the Multi-Purpose Tray and face-up for the transparency
If Jam at C, clear the media jam.
Print 10-20 blank pages to clean
the roller.
I If you still see the problem,
replace the Fuser Roll.
I If you still see the problem,
replace the Fuser.
s set the
are using.
ulti-
h to a
rough E.
he location
E
B
A
D
Duplex Unit
C
Multi-Purpose
33100-07
Jam at B
Solution 1
Open the lower left side door
and remove the jammed
media.
Solution 2
Remove the selected media
tray (middle or lower tray) and
remove the jammed media
from inside the printer.
33100-10
A/Letter
Paper
A/Letter
Paper
33100-11
a Jams
user out of
e Fuser Roll.
set it aside.
e or
media.
r.
nstall the Fuser.
The Fuser is hot. To avoid personal injury, use caution or
wait for it to cool before touching it.
a
1
2
b
a
b
c
33100-12
4
3
a Jams
The Fuser is hot. To avoid personal injury, use caution or
wait for it to cool before touching it.
isible.
clockwise.
may damage the
then turn the Fuser
-13
4
2
Solution 2
1
Open the front door and the right side door.
2
Turn the Fuser’s large blue knob counterclockwise.
3
Remove the jammed media.
33100-14
3
2
1
stic output tray)
e media.
ear the error
33100-16
Jam at Multi-Purpose Tray
1
Remove all media in the
Multi-Purpose Tray.
2
Remove the jammed media
from the Multi-Purpose Tray.
3
Set the Media Thickness
switch for the media you are
using (page 9).
4
Re-insert the media in the
Multi-Purpose Tray.
Open and close the printer’s front door to clear the error
message.
33100-17
lean the rollers.
g. Press Menu;
ge.
Replacement cleaning kit
016-1710-00
Use isopropyl alcohol (at least 90% pure) with a lint-free cloth.
Do not use alcohol that has any additives; it can damage the
printer.
33100-49
Phaser
® 740 Color Printer
Clean Pick Rollers
1
2
3
4
5
Clean 4 Feed Rollers
Clean Duplex Unit
1
2
1
2
3
4
6
8
9
90%
Isopropyl
alcohol
90%
Isopropyl
alcohol
Legal
Paper
A/Letter
Paper
Middle
<-- -->
Select Tray
<-- -->
Menu
Clean
Clean
Clean
Menu
Menu
Menu
Menu
Lower
<-- -->
Select Tray
<-- -->
Menu
Clean
90%
Isopropyl
alcohol
Print Instructions
<--- ---> Print
<--- ---> Menu
Cleaning
33100-65
he printer and
ou see this
se help pages:
Print the menu map from the front panel; keep it by the printer for
easy reference.
Test Print
Black
Cyan
Magenta
Yellow
OK
OK
Help Pages
scrolls backward
enters the sub-menu
scrolls forward
exits without a change
accepts the new setting
Exit
Menu
Menu
Press
Exit
Menu
Exit
Menu
Exit
Menu
Exit
Menu
Exit
Menu
Exit
Menu
Exit
Menu
Exit
Menu
Exit
Menu
Consumables Report
TekColor Correction
Print Quality
Printer Defaults
Cleaning
Calibrate Margins
Calibrate Colors
Network Settings
Language
Exit
Menu
Optional configuration
Standard
Premium Monochrome
Print Instructions
Demonstration Page
Service Print 1
Service Print 2
RGB Sampler Prints
CMYK Sampler Prints
Menu Map
Adjust Light / Dark
Adjust Each Color
Print Page Adjust Left Margin Adjust Top Margin
Page Count
Imaging Unit
Automatic
SWOP
Euroscale
Transfer Kit
Fuser
Commercial
Toyo
DIC
Premium
Fast Monochrome
Select Tray
Token Talk
NetWare
HTTP
Français
Deutsch
Startup Mode
Output Order
Error Handler
Image Smoothing
Energy Star Timeout
Fuser Roll
Main Charge Grid
None
Vivid Color
sRGB Display
Fast Color
Presentation
Check Print
Check Print Timeout
Authorization Codes
DNS
Usage Profile e-mail
Italiano
Japanese
Default Tray
Multi-Purpose Media
Duplex
Print Mode
Startup Page
Token Ring
TCP / IP
EtherTalk
English (default)
Español
Consumables Page
Configuration Page
Startup Page
Usage Profile
Phaser
® 740 Color Printer
Usage Profile
Toner
Imaging Unit
Main Charge Grid
Fuser Roll
Transfer Kit
Fuser
Black
Page Remaining: >500 @ 5% coverage
Your average coverage/page: TBD%
Page Remaining: >500 @ 5% coverage
Your average coverage/page: TBD%
Page Remaining: >500 @ 5% coverage
Your average coverage/page: TBD%
Page Remaining: >500 @ 5% coverage
Your average coverage/page: TBD%
Magenta
Cyan
Yellow
0%
50%
100%
%
Life Remaining
Count (Pages)
Serial #
Avg. Toner Coverage/Color
Date Installed
0%
50%
100%
%
Life Remaining
Count (Pages)
Serial #
Avg. Toner Coverage/Color
Date Installed
0%
50%
100%
%
Life Remaining
Count (Pages)
0%
50%
100%
%
Life Remaining
Count (Pages)
0%
50%
100%
%
Life Remaining
Count (images)
OK
OK
OK
OK
Phaser
® 740 Color Printer
Configuration
33100-66
1
2
3
4
5
Help Pages
Main Charge Grid
Fuser Roll
Transfer Kit
Fuser
Black
Page Remaining: >500 @ 5% coverage
Your average coverage/page: 7.3%
Page Remaining: >500 @ 5% coverage
Your average coverage/page: 9.1%
Page Remaining: >500 @ 5% coverage
Your average coverage/page: 2.9%
Magenta
Cyan
Yellow
0%
50%
100%
91 %
Life Remaining
Count (Pages): 214
Serial #00:00:00:00:00:00:00:00:00:00
Avg. Toner Coverage/Color 5.49%
Date Installed: 10/1/98
0%
50%
100%
98 %
Life Remaining
Count (Pages): 341
Serial #00:00:00:00:00:00:00:00:00:00:00
Avg. Toner Coverage/Color: 12.25%
Date Installed: 8/1/98
0%
50%
100%
96 %
Life Remaining
Count (Pages):1903
0%
50%
100%
98%
Life Remaining
Count (Pages):4977
0%
50%
100%
98%
Life Remaining
Count (images): 105
Date installed: 12/17/98
Date installed: 01/13/99
OK
OK
OK
OK
Page Remaining: >500 @ 5% coverage
Your average coverage/page: 7.3%
33100-44
0
50
g
Count (Pages): 341
S/N: 00:00:00:00:00:00:00:00:00:00
Avg. Toner Coverage/Color: 12.25%
Date Installed: 8/1/98
Page Remaining: >500 @ 5% coverage
Your average coverage/page: 11.5%
Remaining: >500 @ 5% coverage
average coverage/page: 7.3%
Remaining: >500 @ 5% coverage
average coverage/page: 11.5%
Count (Images): 214
S/N: 00:00:00:00:00:00:00:00:00:00
Avg. Toner Coverage/Color: 12.25%
0
50
100
91
Life Remaining
Consumables Information
hnology, provides these printer
cess PhaserLink information, enter
Printer Management” on the printer’s
ur web browser:
ucts/phaserlink.html
shipped with each replaceable component.
e*
cartridges
s (CMY)
s (Black)
rtridges
(CMY)
(Black)
es
pages
ochrome pages
s
Fuser Roll
15,000 pages
Fuser
60,000 pages
Main Charge
Grid
30,000 images
* Based on an average of 5% coverage of the printable area (at 600 dpi) for any one
color on laser paper. The replacement frequency varies with the complexity of the
prints, the percentage of coverage, and media type. Printing on specialty media
may reduce consumable life. Refer to “User-replaceable components” on the
printer’s CD-ROM or web site for more details.
Component
Average Life*
33100-3
nsity to extend the
ge
rate Colors,
Page.
Color Density
value (–10 to +10)
he samples.
e value noted in
under Adjust
your adjustments.
Adjust Light/Dark
Adjust Each Color
Calibrate Colors
Menu
Exit
33100-30
3
Cyan
Magenta
Yellow
Black
Color Reference Page
-10
-8
-6
-4
-2
0
+2
+4
+6
+8
+10
-10
-8
-6
-4
-2
0
+2
+4
+6
+8
+10
-10
-8
-6
-4
-2
0
+2
+4
+6
+8
+10
-10
-8
-6
-4
-2
0
+2
+4
+6
+8
+10
Cyan
Magenta
Yellow
Black
Color Reference Page
-10
-8
-6
-4
-2
0
+2
+4
+6
+8
+10
-10
-8
-6
-4
-2
0
+2
+4
+6
+8
+10
-10
-8
-6
-4
-2
0
+2
+4
+6
+8
+10
-10
-8
-6
-4
-2
0
+2
+4
+6
+8
+10
Color Density Samples
1
2
or Density Samples
ser® 740 Color Laser Printer
or Density Samples
aser
® 740 Color Laser Printer
TekSMART™ Knowledge Base
Online Color Resource
I Application issues
I Networking issues
I Printer errors
I Print quality issues
I Troubleshooting
I Latest tips from technical support
www2.tek.com/merlin/tko
I Step-by-step lessons
I Using clip art
I Articles and product reviews
I Tips and techniques
I Templates and tools
I Questions and answers
www.colorize.com
Getting Information
Information on local Tektronix dealers:
World Wide Web:
TekSMART™
Knowledge Base:
Technical support:
Current software:
Anonymous ftp server:
Subscribe to email
update notices:
Tektronix Bulletin Board
Service:
www.tek.com/Color_Printers/
www2.tek.com/merlin/tko
www.tek.com/Color_Printers/support/colcare.html
www.tek.com/Color_Printers/support/software.html
ftp.tek.com/Color_Printers
www.tek.com/Color_Printers/support/subscribe.html
(503) 685-4504
www.tek.com/Color_Printers/contacts
U. S.
1-800-835-6100
Canada
1-800-563-1289
Outside U.S. and Canada
Contact your local Tektronix
office for a list of local
resellers
Customer Support Centers
U. S. and Canada
1-800-835-6100
Australia
1800 811 177
Austria
0 660 5804
Belgium
0800 1 5059
Denmark
80 01 81 76
Eastern Europe and
the Middle East
+44 1908 681707
Finland
0800 1 14494
France
05 90 85 41
Germany
0130 82 10 68
Italy
1678 77261
Luxembourg
0800 2853
Norway
800 11782
Spain
900 97 4499
Sweden
020 795 177
Switzerland
155 9493
The Netherlands
06 0221647
UK
0800 558668
063-3100-00