Mitel Deskphone 6865 Quick Start Manual

Thank You for Choosing Sunwire! We pride ourselves on delivering the best service. Contents Phone Overview with Key Descriptions.............................................................. Setting Up Your Voicemail....................................................................................... Navigating Your Voicemail....................................................................................... Most C ...

www.sunwire.ca 2 Overview with Key Descriptions Key Description 1. 2. 3. 4. 5. Message LED Indicator: Will fash red when a new voicemail message is received. Function keys: 8 free confgurable keys (some preconfgured). Display: Monochrome screen Navigation key with selection key Transfer Call key P5 P6 P7 P8 P1 P2 P3 P4 7 8 9 11 12 13 14 1 5 2 4 3 6 10 16 15 ...

3 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. Conference Call (3-way) key Call List key: Displays recent answered and unanswered calls. Redial key Line keys: Line keys are specifc to the phone being used. This means that having an active call on Line 1 does not afect any other user’s ability to make a call out on Line 1 of their phone. Loudspeaker/Headset key: Used to answer or place a call using the speaker phone. If a headset is conne ...

Choose a passcode and record your greetings. Accessing your Voicemail By default, your voicemail is set to answer after 5 rings. To access your voicemail, dial *98. To access another extensions voicemail, dial *98+Ext. To access your voicemail remotely, call your extension and press the * key when your voicemail answers. Setting your Passcode When accessing your voicemail, you are prompted for a passocde. The defa ...

5 Navigating Your Voicemail See the big picture behind your voicemail system. Dial *98 Main Menu Press 1 New Messages Press 3 Greetings Press 0 Mailbox Options Function Rewind Fast-Forward Press * # During Playback Function Change Passcode Press 1 Mailbox Options Function Message Info Repeat Message Next Message Delete Message Forward Message Press 3 5 6 7 8 New Message Function Record Greetings Record Name Listen to Greetings Toggle ...

This feature is most commonly used by individuals who share phone sets or those who wish to use their extension on diferent phones (and/or locations). Your phone may be equipped with a Login and Logout softkey. You can also use *11 to log into your extension and *12 to log out of your extension. Dial *13 to playback the phone’s current extension status. Directory and Speed Dial Pressing the Directory Li ...

7 Transferring Calls There are two methods of transferring a call: Attended (full) Transfer and Blind Transfer. An attended transfer allows you to speak with the individual you are transferring to prior to completing the transfer whereas a blind transfer simply sends the call. To complete an attended (full) transfer: 1. While on a call, press the Transfer Call key. 2. Enter the number or extension you would like to transfer the call t ...

Inbound calls can be parked (put on a public hold) by way of the bottom softkeys or by dialling: ##. Parking a call allows you or another user to pick up the call from any other device on the phone system. While on a call, you will fnd a ‘Park’ softkey. If your phone is not equipped with a ‘Park’ softkey, simply press ##. This will place the call in the next available parking lot. The system will read back the parkin ...

9 Telephone Feature * Codes Access features quickly using the following dial codes. Dial Code Feature Access Voicemail Anonymous Calling Call Forwarding Enabled Call Forwarding Disabled Park Call Answer Parked Call Extension Login Extension Logout Extension Login/Logout Toggle Extension Status Record Call (if purchased) *98 *67 + Number *72 + Number *73 # # Dial Lot Number *11 *12 *904 *13 #1 ...

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