OnePlus 6T Troubleshooting Manual

If you notice any display issues like listed below, please follow the troubleshooting steps Touchscreen not working Ghost touch Dead Zone Delay response/unresponsive touchscreen Touch screen broken 1. Check whether the issue is permanent or random. 2. Make sure the temperature where you use your phone is neither ...

2. Try to take a screenshot, then confirm whether the screenshot has the same problem by viewing it on a computer. In General, if screenshot appears normal on the computer screen but abnormal on the phone. It could be confirmed an issue. Please share the comparison photo while applying for after-sales support; ...

Please back up all the data, clear phone's cache, then restore the factory setting or flash to the official latest OS version. If the steps above did not solve the issue, we recommend applying for after-sales service Button Lose Efficacy Button can be pressed with good hand feel but no function, it is recommended to apply for afte ...

4. If Bluetooth device is paired, cancel the paired device and try to re-scan the connection. Bluetooth Automatically disconnects 1. Check if the issue occurs during any specific operation, and make sure the Bluetooth device is in range; 2. Check if airplane mode is enabled during use; ...

When the camera refuses to open, you may Check whether the camera is disabled. If yes, then go to Settings-->Apps-->Application list-->All Apps Disabled-->Change camera disabled to enable SIM Card Issue SIM related issues may include one or several of the phenomena listed below: Cannot read SIM card 1. Remove the SIM card to check ...

these. Finally, If the issue can not be solved using the steps listed above, we recommend applying for after-sales service. Face Unlock issue If face recognition failed, try again by restarting the device. Contact support if the issue persists. Camera cann ...

clear your cache and check the latest update 2. If the issue occurs with other third-party Apps, make sure the app is compatible with the latest Android version. Try uninstalling all responsible third-party Apps, clear the cache, back up all of your data and flas ...