VeriFone VX 820 Operation & User’s Manual

File Specifications

Brand: VeriFone
Category: Payment Terminal
Model: VX 820 (Operation & User’s Manual), prDwojEQFmGkg
File Info: Adobe Acrobat PDF (DjVu)
File Size: 0.34 Mb
Pages: 32 pages

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Download VeriFone VX 820 Manual (32 pages)

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Read the VeriFone VX 820 Operation & User’s Manual online using the built-in PDF viewer. This document explains how to operate the device, adjust settings and perform regular maintenance.

Key Pages of Document

You must not bank any vouchers.

• You must keep the Merchant Copy and the Customer Copy needs to be handed to the customer. • You must store the vouchers safely for a minimum of 18 months in a manner that enables prompt retrieval, in case of a disputed transaction investigation. Important • You are responsible for assessing the validity of the circumstance for the completion of a fallback transaction. You can call Merchant Services on 1300 132 741 if you are unsure of the validity of any situation. • You must use the Imprinter provided by Bendigo Bank to imprin ...

Obtaining an authorisation number

Credit Card When a credit card is used whilst in Fallback mode you will need to obtain an authorisation code before processing the transaction through the Eftpos terminal. To obtain an authorisation number you must call the Credit Card Authorisation Centre and provide: 1. Your merchant type – either Over the Counter (OTC) or MOTO 2. Your merchant number 3. The card number 4. The card expiry date 5. The total value of the transaction If the transaction is approved you MUST record the Authorisation Approval Number ready to either enter into the terminal or ...

Transaction Declined codes

Code Transaction status Description Action required 100 Declined Do not honour Merchant to try and obtain another form of payment from the cardholder. Cardholder to contact their bank for details. 101 Declined Expired card Merchant to seek another form of payment. Cardholder should contact their bank for details. 103 Declined Card acceptor - contact acquirer Merchant to contact Help Desk on 1800 334 702 for assistance. It is recommended the Merchant arranges alternate form of payment from the cardholder. 104 Declined Restricted card Advise merchant to seek another ...

VeriFone VX 820 user guide recommended for: UX410, evolution series, VX 680, C18, Commander Site Controller.

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The Payment Terminal Operation & user’s manual (32 pages) is completely safe to download (last scan date: 14/11/2025).

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