Toshiba STRATA CIX Remote Call Control Installation Manual

Telecommunication Systems Division Publication Information Toshiba America Information Systems, Inc., Telecommunication Systems Division, reserves the right, without prior notice, to revise this information publication for any reason, including, but not limited to, utilization of new advances ...

Telecommunication Systems Division License Agreement IMPORTANT: THIS LICENSE AGREEMENT (“AGREEMENT”) IS A LEGAL AGREEMENT BETWEEN YOU (“YOU”) AND TAIS. CAREFULLY READ THIS LICENSE AGREEMENT. USE OF ANY SOFTWARE OR ANY RELATED INFORMATION (COLLECTIVELY, “SOFTWARE”) INSTALLED ON OR SHIPPED WITH ...

Telecommunication Systems Division End-User Limited Warranty Toshiba America Information Systems, Inc., (“TAIS”) warrants that this telephone equipment manufactured by Toshiba (except for fuses, lamps, and other consumables) will, upon delivery by TAIS or an authorized TAIS dealer to a retail customer in new co ...

i Contents Overview ................................................................................................................................................... 1 Requirements.......................................................................................................................... 1 PC Requireme ...

ii Database Repair .................................................................................................................................. 43 Browse .................................................................................................................................. 43 Repair / Compact ...

1 Overview Call Router is an optional application for Strata ACD. Call Router is used to route calls based on the identity of the caller. It is an intelligent call routing system that uses caller information and schedules to route calls to a specific person, group, or automated application. Callers can be routed based ...

3 Installation Call Router consists of two programs, Call Router and Call Router Administrator. They should be installed in the following order: 1. Call Router 2. Call Router Administrator. Installing Call Router 1. Save your existing call-routing database before upgrading from a version of Call Handler. To save the e ...

4 Call Router Installation Guide 03/09 However a different directory can also be specified. If you change the directory name, make a note of the directory that you use because you will want to make the same substitution for Call Router Administrator. Select OK when you are ready. The install program will ...