Ricoh GX2500 Support Manual

Version 1.1 (01/08/08) 1 Product Code Gestetner Lanier Ricoh Savin J015 GX2500 GX2500 GX2500 GX2500 Product Support Guide Product Code: J015 Launch Date: 12/03/2007 S/N Configuration: R18YMMxxxxx Training Information Service training (self-paced) should be completed before the first machine is delivered to users. The training will be performed based on local training strategies for this product. Due to the many servicing similarities between the J012/J013/J014/J015/J016 and the J001/J003/J007/J010/J011 predecessor models, Service Professionals currently certified on the predecessor models have been automatically certified by Ricoh University on the new GelSprinter series. It is strongly recommended that all the information provided in this J012/J013/J014 and J015/J016 Service Documentation Update Package be thoroughly reviewed by all automatically certified Service Professionals prior to performing any service. It is also strongly recommended that Service Professionals review this material while they have access to a J012/J013/J014 or J015/J016 preferably with all options. This update package is intended only for Service Professionals who currently hold certification on the J001/J003 and J007/J010/J011 products (predecessor models). Service Professionals who are not currently certified on any of the predecessor models can achieve certification on the J012/J013/J014 and J015/J016 by completing the GelSprinter series Self- pace CBT/WBT. Call avoidance is a key of the training to minimize the service cost. Self Pace Order Number J015 Service Documentation Update Package: Order number 003285MIU J015 Series CBT Package Order number 003206MIU J015 Service Manual: Order number 003288MIU J015 Parts Catalog: Order number 003289MIU J015 Point to Point: Order number NA

Version 1.1 (01/08/08) 2 I. General Information A. Launch Status: • Targeted Launch Date: 12/03/2007 1. Product Names: Product Code Gestetner Lanier Ricoh Savin J015 Not releasing GX2500 GX2500 GX2500 2a. EDP Codes: Model GX2500 Order number J015 Ricoh Aficio GX2500 405597 J015 Gestetner GX2500 405597 J015 Lanier GX2500 405597 J015 Savin GX2500 405597 2b. Branding Kits: Gestetner: Branding GX2500 Supplied by RLA Lanier: Branding Order number GX2500 003273MIU Savin: Branding Order number GX 2500 003272MIU 2c. Serial Number Sequence: Model Serial Number Prefix J015 R18YMMxxxxx Serial #: R18: Model code Y: Last digit of production year (e.g. “7” = 2007) MM: Production month + Factory code (e.g. “03” = 03 (March) + 00 (Factory code)) Shinzhen (China): 73 (Jan) to 84 (Dec) Ena (Japan): 01 (Jan) to 12 (Dec) Others : 85 (Jan) to 96 (Dec) XXXXX: Production Number, Nth machine produced in that month (e.g. “00003” = Third machine produced in that month) Model Serial Number Prefix

Version 1.1 (01/08/08) 3 GX3a Optional Network Interface Board None C. Accessories & Supplies: Accessory Order number Ricoh / Savin Lanier Network interface board J517f or J015 405659 0405659 D. Supplies: Supply Yield Ricoh Savin Memo for RLA only Gestetner Lanier Regular Yield Ink Print Cartridge GC 21Y 1,000 405535 405535 405580 480-0398 Print Cartridge GC 21M 1,000 405534 405534 405579 480-0399 Print Cartridge GC 21C 1,000 405533 405533 405578 480-0400 Print Cartridge GC 21K 1,500 405532 405532 405581 480-0401 Ink Collector Unit 16,000 405662 405662 405662 040-5662 Starter toners approximately 400 prints (5% cover) Ink collector yield is confidential II. PRODUCT RATIONALE A. Product Concept A. Product Concept High productivity Simplex Print Speed (Max: 29/29ppm, Full Page*: 8.5/10.5ppm) Simplex Copy Speed (Full Page*:8.5/10.5cpm) Duplex Print Speed (75% speed of simplex mode) First Print/Copy Speed (Print: Less than 8 sec, Copy: Less than 13 sec) *Full page – Color (J6 chart), Mono (J1 chart), Default mode b) High image quality Crisp & clear print image on plain copy paper (600 x 300dpi as default) Max. 1,200 x 1,200 dpi, 2 bit (3,600 x 1,200 dpi equivalent) High Image quality for graphics by improved pigment based ink for all colors (2pl) Anti-sun lay and improved water proof* Best-suited color for laser glossy paper *Waterproof depends on paper selected and print mode used. c) Low running cost & Affordable machine price Competitive TCO Best fit for plain paper, no special paper required for document quality Medium print cartridge for low initial cost “Level color” mode that enables monochrome-like color CPP * Limited function

Version 1.1 (01/08/08) 4 B. Comparison Chart vs. Previous model There are no previous models for J015 (GX2500). It is a lower model to the J007, GX3000. J015 vs J007 (GX 3000) J015 (GX2500) J007 (GX3000) Duplex units N/A Standard B/W & Color ppm 28ppm 29ppm First print speed (Color / Mono) 9.0 / 6.5 sec. 8.0 / 5.0 sec. Ink yield of print cartridge (A4, 5%) Y, M, C – 1000 K – 1500 *Compatible with J007 Y, M, C – 1000 K – 1500 Life Duty 100,000pages / 5 years 150,000pages Power consumption Less than 4W (energy save mode) Less than 35W (Max) Less than 6W (energy save mode) Less than 38W (Max NIC Built in NIC (NIB GX3a) *IPX/SPX not available Built in NIC (NIB GX2) * IPX/SPX available Size W416 x D440 x H249mm W416 x D491 x H263mm Weight 13.0 kg 14.0kg C. Mainframe Specifications Configuration: Desktop Technology: On Demand Piezo inkjet system Pigment-based ink (all 4 colors) Duplex printing Standard. Resolution: (dpi, bit/pix) True 1200 x 1200 dpi / 2bit 600 x 600dpi /2bit (Default) Dimensions: (W x D x H): 416 x 440x 249 mm (mainframe only) CPU: TMPR4951BFG 200MHz RAM: 16MB Standard and Max Resolution: Engine: 300x300 / 600x600 /1200x1200 dpi (2bit) PDL: RPCS: 300x150dpi-2bit / 600x300dpi-2bit / 600x600dpi-2bit / 600x1200dpi-2bit /1200x1200dpi-2bit. Drivers: RPCS: 300x150dpi-2bit / 600x300dpi-2bit / 600x600dpi-2bit / 600x1200dpi-2bit /1200x1200dpi-2bit. No Support for PCL Operation Panel & Printer Language: 1.English, 2.German, 3.French, 4.Italian, 5.Spanish, 6.Dutch, 7.Swedish, 8.Norwegian, 9.Danish,10.Portuguese, 11.Czech, 12.Hungarian, 13.Finnish, 14.Polish, 15.Russian HDD: Not available Fonts: PCL5c: 45 intelli fonts, Network Protocol: TCP/IP IPX/SPX

Version 1.1 (01/08/08) 5 First Print Speed: 8.5 sec. Or less B&W or Color Temperature Range: 10°C to 32°C (50°F to 89.6°F) Humidity Range: 1 5% to 80% RH Ambient Illumination: Less than 1,500 Lux (never expose to direct sunlight). Ventilation: More than 30 m3/hr/person in the work area Ambient Dust: Less than 0.10 mg/m3 Altitude: Do not use the machine at any location higher than 2,000 m (6,500 ft) above sea level. D. Continuous Print Speed (PPM): BW Simplex (A4) Paper Type Print mode dpi RPCS driver Macintosh driver Plain Paper Mode High Speed (Using Ricoh original chart, not J1/J6 chart) 300 x 150 28.0 - High Speed 300 x 150 18.0 - Speed Priority 600 x 300 10.0 - Quality Priority 600 x 600 5.0 - Color Simplex (A4) Paper Type Print mode dpi RPCS driver PCL driver Plain Paper Mode High Speed (Using Ricoh original chart, not J1/J6 chart) 300x 150 28.0 - High Speed 300 x 150 13.5 - Speed Priority 600 x 300 7.5 - Quality Priority 600 x 600 3.5 - E. Input / Output Paper Capacity: Method Universal paper cassette Normal 250 80 g/m2 (20 lb.) Postcards 70 Glossy Paper 250 Paper Capacity Envelopes 20 Max. (W x L) 216 x 297 mm (8.5 x 11.7 in.) Paper Size Range Min. (W x L) 88 x 139.7 mm (3.5 x 5.5 in.) Size Detection None. Printer operation panel setting required. Paper Out Detected by sensor. Normal PPC 60 to 255 g/m2 (16 to 68 lb) Paper Weight Thick Paper 60 to 135 g/m2 (16 to 36 lb)

Version 1.1 (01/08/08) 6 Delivery Face-up Medium J015 Normal/Ink Jet 100 Postcards 20 Glossy Paper 1 Output Tray Capacity Envelopes 20 Paper Size Same as paper feed Output Tray Full Detection No Paper Media Size and Weight: Size: Letter, Legal, Executive, B5(LEF) - A4, Envelope: C5, C6, DL, COM10, Monarch Width: 90-216mm. Length:139.7-297mm Weight 16-42lb (60 – 157g/m2) Type Name Feed Size Byp T-1 T-2 F-up Dplx Plain A3 W SEF 12" x 18" N N N N N Paper A3 A4 SEF SEF 297 x 420 mm 210 x 297 mm N Y N Y N Y N Y N Y A5 SEF 148 x 210 mm Y Y Y Y Y LEF 210 x 148 mm Y Y Y Y Y A6 SEF 105 x 148 mm Y Y Y Y Y B4 SEF 257 x 364 mm N N N N N B5 SEF 182 x 257 mm Y Y Y Y Y B5 LEF 257 x 182 mm N N N N N B6 SEF 125 x 176 mm N N N N N B6 LEF 176 x 125 mm N N N N N DLT SEF 11" x 17" N N N N N LT LT HLT HLT Exe Exe SEF LEF SEF SEF LEF SEF LEF 81/2" x 11" 11" x 81/2 "51/2" x 81/2 " 81/2” x 14 51/2 " 71/4" x 101/2 " 101/2" x 71/4 " Y N Y N Y Y N Y N Y N Y Y N Y N Y N Y Y N Y N Y N Y Y N Y N N N Y Y N F SEF 8" x 13" N N N N N Foolscap Folio SEF SEF 81/2" x 13" 81/4" x 13" Y Y Y Y Y Y N N Y Y 8 Kai SEF 267 x 390 mm N N N N N

Version 1.1 (01/08/08) 7 16 Kai SEF 267 x 195 mm N N N N N 16 Kai LEF 195 x 267 mm N N N N N Env Com10 Monarch LEF LEF 41/8" x 71/2 " 37/8" x 71/2 " Y Y Y Y Y Y Y Y Y Y C6 LEF 114 x 162 mm Y Y Y Y Y C5 LEF 162 x 229 mm Y Y Y Y Y DL Env LEF 110 x 220 mm Y Y Y Y Y Y Supported N Not supported. TBA To Be Announced (Pending) Paper Types Please refer to the operating instructions for an up-to-date list of the types of paper and other media that can be used for this printer. • Use only recommended paper. Use of any other type of paper could cause problems. F. Ink Yields: Supply Yield Standard Yield Ink Print Cartridge GC 21Y 1,000 Print Cartridge GC 21M 1,000 Print Cartridge GC 21C 1,000 Print Cartridge GC 21K 1,500 Machine comes with Starter Cartridges, approximately 400 prints Level Color Mode In order to conserve ink the printer can be set to the "Level Color Mode" to reduce the about of ink used in graphic images only (text is not affected). Once Level Color Mode is selected the amount of ink used to print images and graphics is reduced by almost 50%, the text remains at the same density of the normal color mode. G. Interface Specification: USB2.0 Interface Standard for J015 Host Interface Standard USB 1.1 / 2.0 Data Transmission Speed USB 1.1 / 2.0 480 Mbps (High Speed: USB 2.0), 12Mbps (Full Speed) Protocol USB 1.1 / 2.0 Supported OS Windows 98SE/Me/2000/XP (USB1.1) Windows 2000 XP Vista (USB2.0) Distance between devices 5m Network Interface Board (optional for J015) Option network i/f card 10BaseT / 100Base-TX Data Transmission Speed 10Mbps, 100Mbps Protocol TCP/IP Supported OS Windows98SE/Me/2000/XP/vista Distance between devices 100m Important • You cannot use the USB cable to connect the printer and PC if you use Windows 95 or Windows NT 4.0. You must use a network connection. • You can only use the USB cable with Windows 98, Windows Me, Windows 2000, Windows XP, or

Version 1.1 (01/08/08) 8 Windows Server 2003. • You must use USB 1.1 if you use Windows 98 or Windows Me. The printer is set for "Auto Detection" by default. In this mode the printer can use either USB 1.1 or USB 2.0. H. Bundled Utilities: # Utility Name Support Status 1 SmartNetMonitor for Admin Yes 2 SmartNetMonitor for Client (Prepachaged) Yes 3 Printer Utility for Mac TBA 4 DeskTopBinder V2 Lite No 5 Job Binding* No I. Optional Utility # Utility Name Support Status 1 DeskTopBinder V2 Professional No J. Supported Environments: Windows OS Type RPCS PCL5c PCL6 Windows 9x/Me - Yes *1 - - Windows NT WorkStation 4.0 Yes *1 & *2 - - Server 4.0 Yes *1 & *2 - - Server 4.0 TSE (*6) Yes *1 & *2 - - Server 4.0 Enterprise Edition No - - Windows 2000 Professional Yes - - Server (*6) Yes - - Advanced Server (*6) Yes *4 - - Datacenter Server No - - Windows XP Professional Yes *5 - - Home Edition Yes *5 - - Windows Server 2003 Standard Yes - - Enterprise Yes - - Web Edition Yes - - Professional Yes *5 - - Windows XP Home Edition Yes *5 - - Home Basic Edition Yes - - Home PremiumEdition Yes - - Business Edition Yes - - Enterprise Edition Yes - - Vista Ultimate Edition Yes - - *1…To connect with Windows 95 / NT4.0 PC requires Network connection via optional print servers. *2…Service Pack 6 or Later is required *4…Cluster Server configuration is not supported. *5…RPCS driver does not support "Fast User Switching" function of Windows XP. *6…See 1-3. and 1-4. for Terminal Service and Citrix MetaFrame environment support Limitations These limitations apply to the use of this printer:

Version 1.1 (01/08/08) 9 • Ver. 4.0 or later is required for Windows NT. • Windows NT does not support a USB connection to the printer. Use a network connection. • The USB connection is supported by Windows 98, Windows Me, Windows 2000, Windows XP, Windows Server 2000. • USB connection with Windows 98 and Windows Me is limited to USB 1.1. K. Point And Print: J015 will be connected to print server via USB or optional external print servers, then will be shared in network with "Point & Print" feature of each OS.. Window OS Driver Server Client (Push to) RPCS PCL5c PCL6 Vista Y - - XP Y - - W2K Pro Y - - NT4.0 WS Y - - Windows Server 2003 98 / Me Y - - Vista Y - - XP Y - - W2K Pro Y - - NT4.0 WS Y - - Windows XP Professional 98 / Me Y - - Vista Y XP Y - - W2K Pro Y - - NT4.0 WS Y - - Windows2000 Professional, Server & Advanced Server 98 / Me Y - - Vista N XP N - - W2K Pro N - - NT4.0 WS Y - - NT4.0 Workstation & Server (Intel) 98 / Me Y - - L. Terminal Service and Citrix MetaFrame: Driver Server RPCS WIndows Server 2003 No WIndows2000 Server No Windows NT4.0 TSE No Win 2000 Servers + MetaFrame No Win NT4.0 TSE +MetaFrame No M. Macintosh: PostScript3 Printer Utility for MAC RPCS for Mac. Mac OS 8.6 - 9.2.X (OS X Classic) N/A N/A Yes (Mid Jan 2008) Mac OS X Native (v. 10.1 or Later) N/A N/A Yes (Mid Jan 2008) N. UNIX: Not Supported O. Novell Netware: Not Supported

Version 1.1 (01/08/08) 10 P. SAP R/3 environments (DT v006): Not Supported Q. Printing Functions: Job Spool Yes Sort Yes Sub Paper Size N/A Extend A4Width N/A Adjustment Registration Yes Adjustment Color Registration Yes Adjustment Image Density Yes R. Drivers: RPCS Raster PCL 5c PCL 6 Job Binding N/A N/A N/A Send to Document Server N/A N/A N/A Sample Print N/A N/A N/A Locked Print N/A N/A N/A Reduce/Enlarge (Scaling) Yes N/A N/A Reduce/Enlarge Centering Yes N/A N/A Collate Yes N/A N/A Layout (N-up) Yes N/A N/A Poster Yes N/A N/A Duplex Yes N/A N/A Booklet1 Yes N/A N/A Booklet2 (Magazine) Yes N/A N/A Non-Reduction Booklet N/A N/A N/A Punch N/A N/A N/A Staple N/A N/A N/A Front Cover Sheet N/A N/A N/A Front and Back Cover Sheets N/A N/A N/A Slip Sheet N/A N/A N/A Chaptering (Page Layouting) N/A N/A N/A Chaptering (Single Page Inserting) N/A N/A N/A Chaptering (Page Block Inserting) N/A N/A N/A User Defined Pages N/A N/A N/A Tab Stock Printing N/A N/A N/A Mirror Image Print N/A N/A N/A Negative Image Print N/A N/A N/A Dithering Yes N/A N/A Edge Smoothing Yes N/A N/A Toner Saving N/A N/A N/A Watermark Yes N/A N/A Form Overlay Yes N/A N/A Header/Footer Yes N/A N/A Adjust image position Yes N/A N/A Binding Margins Yes N/A N/A User ID N/A N/A N/A User Code N/A N/A N/A Rotate Print Yes N/A N/A Reverse Order Print Yes N/A N/A Do not print Blank pages Yes N/A N/A Edge to Edge Print N/A N/A N/A Level Color mode Yes N/A N/A S. Energy Rating:

Version 1.1 (01/08/08) 11 Rating Power Specifications: 120V, 60Hz Power Consumption: Max. : 35W or less Warm-Up Time: 35 seconds or less Energy Star Mode Default N/A Selectable N/A Safety Standard US version UL UL60950 EMI US version FCC Part15 Class B Environmental Standard US version EnergyStar Sound Power Level Stand by 40dB(A) Printing Std Speed Priority mode High Quality Mode Less than 63dB, 61dB Energy Saver N/A Sound Pressure Level ISO7779 Stand by 34dB(A) Printing Standard Speed Priority Mode 52db Printing High Quality Mode 49db III. RELIABILITY INFORMATION J015 Monthly Average Print Volume 750 prints Max 1700 prints Color Ratio 50% Duty 6,000 prints /month EM Rate 0.010 cases/unit/month • All items above are calculated based on the machine APV assuming the following: The machine is installed under office environment V. PM PARTS Basically, there are no PM visits required for this model. However please note the following: There is one “Accessories (Ink Collector Unit) ” which may require a PM replacement during the life of the machine: The yield of this unit is 40K for the J015 (with an APV of 750 prints), Under these target APV conditions, therefore, the ink collection unit would be due for replacement at 32 months after installation. Note: The Yield is confidential. Yield of Ink Collection Unit Expected Replacement Period Machine Life Model J015 16K prints Confidential 32 months 150K prints Note: The above calculations assume the following: The actual yield differs depending on operation factors such as paper size, prints per job (P/J), and especially how often the customer performs the “Clean Print Head” maintenance. The yield figures in the above table are based on the following conditions: A4/LT SEF 5% image coverage ratio 3 prints/job APV (750 prints for J015)

Version 1.1 (01/08/08) 12 VIII. TRAINING Service training (self-paced) should be completed before the first machine is delivered to users. The training will be performed based on local training strategies for this product. Due to the many servicing similarities between the J012/J013/J014/J015/J016 and the J001/J003/J007/J010/J011 predecessor models, Service Professionals currently certified on the predecessor models have been automatically certified by Ricoh University on the new GelSprinter series. It is strongly recommended that all the information provided in this J012/J013/J014 and J015/J016 Service Documentation Update Package be thoroughly reviewed by all automatically certified Service Professionals prior to performing any service. It is also strongly recommended that Service Professionals review this material while they have access to a J012/J013/J014 or J015/J016 preferably with all options. This update package is intended only for Service Professionals who currently hold certification on the J001/J003 and J007/J010/J011 products (predecessor models). Service Professionals who are not currently certified on any of the predecessor models can achieve certification on the J012/J013/J014 and J015/J016 by completing the GelSprinter series Self-pace CBT/WBT. Call avoidance is a key of the training to minimize the service cost. Training Information Self Pace Order Number J015 Service Documentation Update Package: Order number 003285MIU J015 Series CBT Package Order number 003206MIU J015 Service Manual: Order number 003288MIU J015 Parts Catalog: Order number 003289MIU J015 Point to Point: Order number NA XII. SPECIAL TOOLS Tool List Note: These tools are used at the machine repair center in order to keep the print heads from drying during long periods of storage following machine repair (ink is purged and fresh cleaning liquid is supplied). Unique/Common U: Unique for this model C: Common with listed model Item Part Number Description Q’ty Unique or Common 1 J751 8020 Ink Cartridge K Cleaning Assy 1 J007 2 J751 8120 Ink Cartridge C Cleaning Assy 1 J007 3 J751 8220 Ink Cartridge M Cleaning Assy 1 J007 4 J751 8320 Ink Cartridge Y Cleaning Assy 1 J007 5 B2299311 SPECIAL CLOTH 10PCS/BAG 1 C (B229) 6 VSSM9000 Digital Multimeter – FLUKE87 1 C (General) 7 C4019503 20X Magnification Scope 1 C (General) 8 A2579300 Grease Barrierta – S552R 1 C (General) 9 52039501 Silicon Grease G-501 1 C (General)

Version 1.1 (01/08/08) 13 XIII. Operation Panel Key/Indicator What It Does 1 Power Push to turn the printer on/off 2 Job Reset Push to cancel the print job in progress. 3 Form Feed When the printer is offline, push to print all the data in the printer buffer. 4 Escape Push to restore the display to the previous condition. 5 Online Push to toggle the printer between online/offline. When lit the printer is online, and when off the printer is offline. 6 Menu Push to view the current printer settings. 7 Cartridge End LEDs Indicate the statuses of the print cartridges. 8 Display Shows the current printer status and error messages. 9 Alert The symbol appears in the LCD when an error occurs. • Red indicates an error that will stop printing. • Yellow indicates and a potential error (follow the instruction that appears in the display). 10 Data-In The symbol appears in the LCD when the printer is receiving data. Lights and stays on when data is in the printer buffer to be printed. 11 Sor T Push once to increment the display setting by 1 (up or down). Press and hold to increment the setting by 10. 12 #Enter Push to execute the menu item on the display. XIV. Operation Panel Low / Ink End Indicator

Version 1.1 (01/08/08) 14 The printer shows a 6-level dynamic display that keeps the operator informed about the status of the ink levels in the tanks. The example below for Black (K) shows the progression in the display from full on the left to completely empty on the right. • At 100% the ink cartridge is completely full. • The 0% display is the cartridge near end alert. Printing is still possible until the ink in the print head is gone. • The arrow display is the ink cartridge end alert. The printer cannot be used until the ink cartridge has been replaced. Display Menu Summary Here is a summary of the function menus. Items needed for printer maintenance or troubleshooting are marked with an asterisk (*). Menu/Menu Item Function Counter Displays or prints the number of pages printed in B&W and full color. Show Counter Displays the counters on the LCD ("Black", "Color") Print Counter Prints the "Page Counter" report that lists: • Machine serial number • Total Full Color (pages) • Total Mono Color • Total Duplex Paper Input Tray Paper Size Specifies size of paper loaded in the paper tray. Paper Type Specifies type of paper loaded in the paper tray. Auto. Tray Select Specifies whether to select automatically the tray according to paper size and type (Tray 1 or optional bypass tray). Tray Priority Specifies priority paper tray selection (Tray 1 or bypass tray). Default: Tray 1 List/Test Print Config.Page* Prints information that tells you the current configuration of the printer. • System Reference. Lists printer version, attached options, name of print language, amount of ink remaining for each ink cartridge. • Paper Input. Lists the specified Tray Priority setting and the Paper Input menu settings. • Host Interface, Interface Information. Lists the settings of the Host Interface menu Maintenance Nozzle Check* Prints the cross-hatch test pattern so you can visually confirm whether inks are ejecting correctly from the print head. Head-cleaning* Cleans the print head. Clean the print head when certain colors are missing or printing faintly. Head cleaning consumes ink. Head-flushing* Cleans the print head more thoroughly than "Head-cleaning". Flushing consumes more ink. Use this function only after "Head-cleaning" fails to solve the problem. Head Position* Adjusts the alignment of the print head if the Nozzle Check test pattern shows broken vertical lines, or if printed images are blurred. Adj. Paper Feed* Adjusts the paper feed setting if the Nozzle Check test pattern shows horizontal misalignment, or if printed images appear uneven.

Version 1.1 (01/08/08) 15 Registration Adjusts the print starting point for each paper tray. Use the Nozzle Check test pattern as reference. Key Repeat Enables/disables repetition of a key pushed and held down on the operation panel. Paper Feed Test* Feeds and ejects 1 blank sheet of paper to remove moisture inside the machine. De-condensation* Feeds and ejects 3 blank sheets of paper to remove moisture inside the machine. System Auto Continue Determines how the printer handles a print job when the specified paper size and type is not loaded in the tray. Off: The job does not print if the specified paper size/type is not loaded in the tray. The job will execute once the specified paper size/type is loaded. On: The job prints even if the specified paper size/type is not loaded in the tray. Sub Paper Size Determines whether to print on A4 paper if LT size paper is specified in the printer driver, and vice versa. Default: Off Energy Saver Switches the energy saving function on/off. When this function is on, the printer will automatically shut down some of its functions automatically after it remains idle for the prescribed amount of time. The "E. Saver Timer" can be set for 5, 15, 30, 35, 60 min. Once the printer enters the energy save mode, it will require some time to recover full operation once it receives a print job. Notify by Email* Determines whether a notification is sent to a specified email address when a printer error occurs. Be sure to cycle the printer off/on after doing this setting. Unit of Measure Determines the units of measure ("mm" or "in.") Default: mm Ink CU Replace* Sets the ink storage counter after the ink collector unit is replaced. Env. Slctr Alert The direction of printing (uni- or bi-directional) is determined by the setting of the envelope selector. • When the selector is set to the rear, printing is uni-directional for envelopes • When set forward printing is uni-directional or bi-directional depending on the paper type. This feature menu item has two setting: • Display Alert (default). An alert is displayed if the envelope selector is back and set for envelope printing. • No Alert & Print. No alert is displayed. A message prints to tell the operator that the envelope selector is set for envelope printing. Host Interface I/O Timeou Determines how long the printer waits for the interface to respond. After the specified time elapses, the printer can receive data from another interface. If the specified time is too short, a timeout might occur while a data transfer is in progress. If this occurs, the print job will be interrupted by a new job from another interface. Default: 15 sec. Network Setup Use to do the network settings. Setting Default DHCP On IP Address 0.0.0.0 Subnet Mask 0.0.0.0 Gateway Address 0.0.0.0 Active Protocol All Active Ethernet Speed Auto Select USB Setting Two settings are available: USB Speed. • Auto: 480 Mbps or 12 Mbps automatically adjusted • Full Speed: 12 Mbps fixed Default: Auto. Normally, this setting does not require changing. Port Setting. Specifies communication settings for a USB connection. On/Off Default: Off Language Determines the language used for all prompts and messages on the operation

Version 1.1 (01/08/08) 16 panel display. English English, German, French, Italian, Dutch, Swedish, Norwegian, Danish, Spanish, Portuguese. Default: English XV. Reports and Prints A. To print the System Summary 1. Push [Menu] and select "List/Test Print". 2. Push [#Enter], select "Config. Page" then push [#Enter]. 3. Push [Online] to return to standby mode. B. To clean all the print heads 1. First, clean the print head: • Push [Menu], select "Maintenance", push #Enter]. • Select "Head-cleaning" and push [#Enter]. • Push [Online] to return to standby mode. 2. If this doe not solve the problem, flush the printhead: • Push [Menu], select "Maintenance" and push [#Enter]. • Select "Head-flushing" and push [#Enter]. • Push [Online] to return to standby mode. Important: • These procedures consume ink. • Flushing consumes more ink than cleaning. • Flush the print head nozzles only if the cleaning (the first procedure) does not solve the problem. C. To print a Nozzle Check Pattern 1. Push [Menu], select "Maintenance", and push [#Enter]. 2. Select "Nozzle Check" and push [#Enter] 3. Push [Online] to return to standby mode. For more about how to use the Nozzle Check pattern to diagnose and correct problems, see Service Manual D. Select Paper Size, Paper Type This printer has no mechanism to automatically detect tray paper size and type. The paper size and type must be set with the menu on the operation panel. 1. [Menu]> Select "Paper Input"> [#Enter]. 2. Select "Tray Paper Size"> [#Enter]. 3. Select "Tray 1"> [#Enter]. 4. Select the size of the paper loaded in the tray> [#Enter]. 5. Press [Escape] once. 6. Select "Tray 1"> [#Enter]. 7. Select "Paper Type"> [#Enter]. 8. Select the type of paper loaded in the printer> [#Enter]. 9. [Online]> "Ready" (Standby) E. To Print a SMC Report SP5200 (Print SMC). (Printing requires about 2 minutes.) 1. Confirm that paper is loaded in the paper tray. 2. Press the S and T for at least 3 sec.> [#Enter]. SYSTEM Ver. X.xx Service Menu 1. [T]> "Engine Main."> [#Enter]. SP No. 1000

Version 1.1 (01/08/08) 17 4. [S] 4 times> "5000"> [#Enter] 5. [S] twice> "5200"> [Yes] x 3 times PRINT SMC 5200 6. [#Enter] PRINT SMC EXEC 7. [#Enter]> "RUNNING" • Wait for the report to print (it does not start immediately). • Printing requires about 2 min. 8. [No] x 3 times> [T] or [S]> "End"> [#Enter]> Machine switches off. 9. [Power] to switch the machine on. F. Status Reports Four reports can be quickly printed to tell you what you know to need about the machine for setting and servicing. This section shows you how to print these reports: 1. Page Counter 2. System Summary 1 (Machine Configuration) 3. System Summary 2 (Machine Configuration + Error Log + More) 4. Engine Summary Chart Here is a quick reference list that tells what type information is found in each report. Item Report Name Bit Switch Settings 3. System Summary 2 Color Usage 1. Page Counter Current System Settings 2. System Summary 1 3. System Summary 2 Firmware Version 2. System Summary 1 3. System Summary 2 Ink Collector Counter 2. System Summary 1 3. System Summary 2 Ink Remaining 2. System Summary 3. System Summary 2 Log Data (Counters) 3. System Summary 2 Machine ID 2. System Summary 3. System Summary 2 Page Count 1. Page Counter Paper Tray Information 2. System Summary 3. System Summary 2 Printer Log 3. System Summary 2 SC Codes (Most Recent) 3. System Summary 2 SP Code List 3. Engine Summary Chart Service Data 4. Service Data List

Version 1.1 (01/08/08) 18 The counter lists the number of prints. The print totals do not include the number of test patterns that have been printed. The counter keeps totals for these items: • Total Full Color. The total number of sheets printed with in color. • Total Mono Color. The total number of sheets printed in monochrome. • Total Duplex. The total number of sheets printed on both sides. 1. [Menu]> "Counter"> [#Enter]> "Show Counter" 2. S or T "Print"> [#Enter]>"Press # Key"> [#Enter] • A printed single-sided sheet counts as "1". • A printed double-sided sheet counts as "2". • The counter limit is 99,999. G. System Summary 1 (Config. List)

Version 1.1 (01/08/08) 19 To print the Service Summary: 1. Confirm that paper is loaded in the paper tray. 2. [Menu]> "Counter"> S or T > "List/Test Print". 3. [#Enter]> "Config. Page"> [#Enter]> "Processing…" H. System Summary 2 (Log Data) 1. Press and hold S and T for 3 sec.> [#Enter]> "Service Menu" 2. [#Enter]> "Bit Switch"> S or T> "Service Summary" 3. [#Enter]> "Press # to Start"> [#Enter] I. Engine Summary Chart The Engine Summary Chart lists all the current SP code settings. 4To print the Engine Summary Chart: 1. Confirm that paper is loaded in the paper tray. (The report is about 16 pages long.) 2. To enter the SP mode: S or Tfor 3 sec.> [#Enter]. SYSTEM Ver.0.51 Service Menu 3. [S]> "Engine Maint." SP No. 1000

Version 1.1 (01/08/08) 20 4. [S] x 4 times> "5000"> [#Enter] 5. [S] twice> "5200"> [#Enter] x 3 times PRINT SMC 5200 6. [#Enter] PRINT SMC EXEC 7. [#Enter]> "RUNNING" • Wait for the report to print (it does not start immediately). • Printing requires about 2 min. 8. [Escape] x 3 times> [S] or [T]> "End"> [#Enter]> Machine switches off. 9. [Power] to switch the machine on. Here is a brief summary of what is listed in the Engine Summary Chart. Heading Meaning MODEL Number of the Printer Model SER_NO Printer Serial Number DUMMY_NO Firm Ver SENSOR 1 See details below. SENSOR 2 SENSOR 3 SP No, Name, Value SP number, name, value of current setting XVII. Firmware Update By performing firmware updates, you are allowing your printer to obtain the newest internal control software available that provides improved operation. This machine has three firmware modules. Update them in the following order: • Printer • Ethernet Board (Can be updated only if the network interface board is installed.) • Master Controller The printer must be connected to the PC via a USB cable. These firmware modules cannot be updated over a network. One of the following operating systems is required: 1. Windows 98 SE 2. Windows ME 3. Windows 2000 4. Windows XP 5. Windows Server 2003 6. Windows Vista

Version 1.1 (01/08/08) 21 If you are using 3, 4, 5, or 6, you must login as an administrator or as a user with administrator privileges. The RPCS raster printer driver for the machine must be installed on the computer. The TWAIN driver for this machine must be installed on the computer. Important Points 1. Computer Power Options Before updating the firmware, in the computer power options confirm that "System Standby/System hibernates" is be set to “Never”. Checking the computer power options is slightly different for each operating system. Refer to the system online help for more information about this procedure. 2. During the Update Procedure While the update procedure is in progress: • Never switch off the printer • Never disconnect the USB cable • Do not start any print job or run an application that uses the printer driver, Status Monitor, or SmartDeviceMonitor • Do not manually set the computer in system standby or hibernation mode Before You Begin… Before you start the update, confirm the following: • The RPCS raster printer driver is installed on the computer. • The TWAIN driver is installed on the computer. • The machine is in standby mode ([Power] key is lit blue]. • No applications are running in the background. • The printer is connected to the computer with a USB cable. 3 • Once the firmware has been updated, you cannot restore to the previous version. XVII. Self-Diagnostic Test Flow

Version 1.1 (01/08/08) 22 A. Initialization Sequence at Power On

Version 1.1 (01/08/08) 23 XIX. Service Tables There are two service modes for this machine: A. Service Mode. This mode is menu driven and includes important items for some adjustments as well as other important functions such as displaying the firmware version number, clearing the memory, printing reports, and so on. B. Engine Maintenance (SP) Mode. Consists of SP codes SP1000 to SP7532. These are printer engine SP adjustments, primarily but not exclusively used by designers for machine adjustments. 1. Entering/Exiting Service Mode To enter Service Mode: 1. Press and hold [S] [T] for 3 sec., release > [#Enter] > "Service Menu". 2. [#Enter]> "Bit Switch" • Bit Switch • Reset Settings • Service Summary • Version Display • Serial No. Edit • Counter Setting • Fax No. (Not Used) • E. Saver Display To Exit the Service Mode 1. Press [Escape]> "Service Menu". 1. [S] or [T]> "End"> [#Enter]> Standby These items are available on the Service Menu. • Bit Switch Bit Switch Bit switches 1 to 8. (Described in detail below.) • Reset Settings Initialize System. Clears all SP code settings are restores their default settings. • Service Summary Prints the Service Summary. The service summary lists information about the current status of the machine. • Version Display Displays the version number of the printer engine. Counter Display. Switches the counter display on and off. Counter Settings LevColor Disp. Switches the level counter display on and off. Coverage Count. Switches the coverage counter on and off. Double Count. Switches double counting on and off. Note: The default setting for all theses items is "Off". • Serial No. Edit • Fax No. (Not Used) • E. Saver Display 2. Entering/Exiting SP Mode To enter SP Mode 1. Press and hold [S] [T] for 3 sec., release> [#Enter]. SYSTEM Ver. 0.51 Service Menu 2. [S] or [T]> "Engine Maint."> [#Enter]. Engine Maint. allows changing the settings of individual SP codes (SP1000 to SP7532. For more about individual SP code settings, refer to the tables in this section. There are no settings available for the following groups: SP4000, SP6000, SP8000, SP9000. To exit SP mode 1. At any level in the SP mode press [No] to return to the first level. SYSTEM Ver. 0.xx Service Menu 2. [S] or [T]> "End"> [#Enter]. The machine leaves the SP mode and switches off. 3. Press [Power] to switch the machine on. Information contained in this document can change at anytime.

Version 1.1 (01/08/08) 24 Contact Information Name Contact Technical Services Call Center (Hotline) Ricoh: (800) 537-4264 Savin/Gestetner: (800) 291-6044 Lanier: (800) 333-3147 Application Help Desk (Software Issues) Ricoh Phone Card: 2 Call - 000781MIU, 5 Call - 000900MIU Savin Phone Card: 2 Call - 12992, 5 Call - 12993 Gestetner Phone Card: 2 Call - 12994, 5 Call - 12995 National Reclamation Center (800) 557-4264 http://www.nrc-usa.com Technology Solutions Center Web Site http://www.tscweb.net Configurator http://www.connectivity-cafe.com Ricoh Web Site http://www.ricoh-usa.com/ Savin iLINC Web Site http://www.savin.com Headquarter Web Sites Ricoh Corporation: http://www.ricoh-usa.com Savin Corporation: http://www.savin.com Gestetner Corporation: http://www.gestetnerusa.com/ Lanier Corporation: http://www.lanier.com Material Safety Data Sheets (800) 336-MSDS (6737) Eastern Training Center (973) 808-7646 http://www.ricohuniversity.com Western Training Center (714) 566-3692 http://www.ricohuniversity.com