Panasonic DP-C401 Specifications

Two Panasonic Way Secaucus, New Jersey (201) 348-7000 http://www.panasonic.com Panasonic WORKio DP-C401 Specs-At-A-Glance Rec. MPV. .......... 21,000 pages Print Speed..... 22/40 color ppm Max. Paper Size ...........12”x19” Max. Resolution......... 1200 dpi Std. Paper Cap.... 3,140 sheets Max. Paper Cap... 3,140 sheets Paper Weights. 16lb. bond -110 lb. index Color Output/ Scanning ..................Yes/Yes Std. RAM .......................512MB Hard Disk........................10 GB Network Scanning ..............Yes Tested Configuration (List Pricing) WORKiO DP-C401.....$26,750* Finisher..........................$4,395 Total............................$31,145 *Includes network printing and scanning, 2,000-sheet LCT and duplexing Other Available Options Token Ring Interface ........$595 Foreign Interface Kit .........$150 Industry Analysts, Inc. Technical Services Division 1275 Bloomfield Avenue Building 3, Suite 50-C Fairfield, New Jersey 07004 Phone: (973) 227-8699 Fax: (973) 227-3644 www.industryanalysts.com Digital Multifunctional Device Dry Toner Electrostatic Imaging WORKiO DP-C401 October 2003 BACKGROUND INFORMATION The Panasonic WORKiO DP-C401 is a black-and-white and color digital copier/printer designed for the general office. As such, the unit competes against the Canon imageRUNNER 2050 and 2058, Ricoh Aficio CL7000CMF. Minolta CF2002 and CF1501, and Sharp AR-C150/2C50. As with these competitive units, the DP-C401 is also targeted at replacing multiple desktop color printers. The unit features an embedded Xerox controller that is based on a Power PC processor, and provides “RIP-while-print,” printing while receiving new data, and printing while scanning hard copy, making it especially useful for shared workgroup use. VENDOR PRODUCT-POSITIONING STATEMENT (EDITOR’S NOTE: The information contained in the Vendor Product Positioning Statement below was provided by the product vendor before the results of the test were released. It is not intended to serve as a response to the results of the Critical Test Report.) “The WORKiO DP-C401 is the quintessential ‘multi-functional color product.’ It is for those who work in both a color and black-and-white work environment. Its outstanding color quality and performance doesn’t compromise its 40-ppm monochrome MFP performance, including an outstanding First Copy Out Time, warm-up time, copy and print productivity. Its black and white output is superior to that of many monochrome-only devices on the market today. Incredible output quality is matched by its powerful standard configuration. The DP-C401 is a standard printer, scanner, copier with maximum paper supply, memory and accessories. Indeed, only two options are available - a multi-position stapler and scan-to-e-mail option. It is the complete MFP for today's work environment.” – Panasonic Corporation.

Page 2  2003 • INDUSTRY ANALYSTS, INC. DEVICE OVERVIEW SCANNING FEATURES ENGINE Panasonic Rated Speed ....................22 (color)/40 ppm Color scan-to-file ................................................... Yes* Rated FPOT............................ 10.1 (color)/6.8 seconds Scan-to-e-mail .......................................................... No Resolution.......................................................1,200 dpi Scan-to-FTP-site .....................................................Yes Rec. Monthly Volume...............................21,000 pages Scan-to-desktop ...................................................Yes** Scan-to-Internet fax.................................................. No PAPER CAPACITIES Scan-to-fax ............................................................... No QWERTY-style keypad............................................. No Std. Supply ............................................... 3,140 sheets Authenticated e-mail................................................. No Sizes.............................................. 5.5” x 8.5”-12” x 19” LDAP-compatible...................................................... No Paper Weights ......................16 lb. bond - 28 lbs. index (bypass: 16 lb bond - 110 lbs. index) *JPEG or TIFF format. **Users must scan documents to Internet Services’ mailboxes, and then retrieve them using the Internet Services printer Web page. Paper Trays .......................2x500 sheets, 2,000 sheets Optional High Capacity Feeder............................. None Max. Supply. .........................................................3,140 Bypass......................................................... 100 sheets OTHER NOTEWORTHY FEATURES • Standard scanning to the user mailboxes contained within the unit’s memory. MINIMUM/MAXIMUM INPUT CAPACITIES DADF.............................................................50 sheets • Full bleed tabloid-size paper capability (prints images up to 11.7” x 18.8” images on paper up to 12” x 19”) Panasonic Rated DADF Speed .........................31 ppm DADF Original Size.......................................... 11”x 17” Scanner Resolution............................................600 dpi OTHER CONFIGURATIONS OUTPUT CAPACITIES • None Optional Finisher ...................................... 1,000 sheets Offsetting Catch Tray.............................................. Yes DIMENSIONS, WEIGHT AND POWER Stapling........................................50 sheets/3 positions Height....................................................................45.1” Width .....................................................................26.2” COPIER FEATURES Depth.....................................................................30.7” Hard Drive......................................................... 512 MB Weight .............................................................. 383 lbs. Scan-Once-Print-Many ........................................... Yes Power ............ 115V, 60Hz 15A (115v), 10A (220/240v) Electronic Collation ................................................. Yes Dedicated Outlet......................................................Yes NETWORK PRINTING SOLD THROUGH Controller ................................................Power PC 750 Authorized Panasonic dealers and branches Printer RAM ...................................................... 512 MB Interface.....................................10/100BaseT Ethernet Supported NOS .................................. Windows 95, 98, NT 4., 2000, XP; Mac OS 9.x Print Drivers ......................PCL 5e, PCL 6, Adobe PS 3 SOFTWARE • Internet Services (printer Web home page) • Network Scanner Utility

Page 3 IMAGE QUALITY Image-quality samples were produced using a variety of applications. Image quality was measured from images produced using the default automatic settings. Panasonic WORKiO DP-C401 Black Output Color Output Copier Optical Density 1.374 1.418* Copy Resolution - (Minimum line pair reproduced per millimeter [lp/mm]) 6 lp/mm 4 lp/mm C Y M K Printer Resolution - (Horizontal/vertical point lines produced) 3 pt. 4 pt. 4 pt. 4 pt. 4 pt. Copier Halftone Reproduction - (Moiré effect noted in auto mode expressed as line screen/halftone) 85/80, 50, 30, 20, 10% 150/30, 20% 133/50, 20% 120/30, 20% Minimum Copier Halftone Reproduced - (Before white) 85 line screen/10% 150 line screen/5% Maximum Copier Halftone Reproduced - (Before black) 85 line screen/95% 85 line screen/95% Printer Halftone Reproduction - (Using an original with halftones ranging from 10% to 100% coverage in 10% gradations) Halftone gradations were even. Halftone gradations were even. Positive/Negative Line Reproduction - (Discernable differences between line widths when printed in widths ranging from 1 - 6 pts.) There were no discernable differences between the horizontal and vertical widths of the negative and positive lines. Positive 1, 2, 3 pt. Negative 1, 2, 3 pt. 1 Pixel 2 Pixel 1 Pixel 2 Pixel Positive/ Negative Dot Reproduction - (Percent of correctly printed 1 and 2 pixel positive/negative dots) Positive 100% Negative 0% Positive 100% Negative 50% Positive 100% Negative 100% Positive 100% Negative 50% *Process black – Image Density Image-Quality Discussion In testing, the Panasonic WORKiO DP-C401 produced above-average black-and-white image quality. The device also produced color image quality that was somewhat better than that produced by other workgroup color devices tested to date by IATSD. Note that because there is no fuser oil, prints are less shiny, and are more matte in finish when compared to prints produced by some other color laser-imaging devices.  2003 • INDUSTRY ANALYSTS, INC.

Page 4  2003 • INDUSTRY ANALYSTS, INC. NETWORK-PRINTER PRODUCTIVITY IATSD determined printer productivity using its controlled Windows 2000 local area network with a Windows 2000 Professional client. Since printer productivity involves many minor variables (such as network hardware/software throughput efficiency, network-queue polling times, network-server processing power and computer-workstation processing power), the printer-productivity test results below may be difficult to replicate. Productivity tests were performed using a 10-page Microsoft Word text document. Timings were performed using default printer settings, and timing began from the “click of the mouse” until the complete exit of the print. Panasonic WORKiO DP-C401 Paper Source/Feed/Output Tray 1/Long-edge/Finisher Advertised Print Speed 40 ppm (black-and-white) Print Driver PCL 6 PostScript Level 3 Simplex First Page Out Time 12.2 seconds 9.3 seconds 1 Set Simplex 12.0 ppm 26.2 ppm 3 Sets Simplex 22.0 ppm 33.9 ppm 5 Sets Simplex 27.0 ppm 35.1 ppm 10 Sets Simplex 32.5 ppm 35.4 ppm Duplex First Page Out Time 25.2 seconds 14.0 seconds 1 Set Simplex to Duplex 10.6 ppm 21.2 ppm 3 Sets Simplex to Duplex 19.1 ppm 27.2 ppm 5 Sets Simplex to Duplex 22.7 ppm 28.9 ppm 10 Sets Simplex to Duplex 26.5 ppm 29.0 ppm IATSD “Snapshot” of Competitive Productivity Test Results In the chart below, the Panasonic WORKiO DP-C401’s black-and-white printer productivity is compared to the black-and-white productivity of another color imaging device tested by IATSD, one rated at 38 ppm by its manufacturer in black-and-white mode. As can be seen, the Panasonic DP-C401 was faster that the other unit in simplex and duplex PostScript modes (it also had faster First Page Out Times in PostScript mode), while the other unit was faster in PCL mode. PCL Simplex (Sets) PCL Duplex (Sets) PostScript Simplex (Sets) PostScript Duplex (Sets) ppm FPOT* 1 3 5 10 FPOT* 1 3 5 10 FPOT* 1 3 5 10 FPOT* 1 3 5 10 38 11.44 23.8 31.9 34.1 36.0 18.99 19.0 28.4 31.6 34.4 12.69 21.9 30.9 33.5 35.8 21.31 18.0 26.0 31.6 33.4 40** 12.20 12.0 22.0 27.0 32.5 25.16 10.6 19.1 22.7 26.5 9.30 26.2 33.9 35.1 35.4 14.00 21.2 27.2 28.9 29.0 *FPOT = First Page Out Time (seconds). **Panasonic WORKiO DP-C401 test results.

Page 5  2003 • INDUSTRY ANALYSTS, INC. COPIER PRODUCTIVITY Black-and-white copy jobs were timed from the press of the “Start” button until the complete exit of the copy using a 10-page original, the document feeder and default automatic settings. WORKiO DP-C401 Paper Source/Feed/Output Tray 1/Long-edge/Finisher Advertised Print Speed 40 ppm (black-and-white) Simplex First Copy Out Time 10.1 seconds 1 Set Simplex 19.4 ppm 3 Sets Simplex 27.7 ppm 5 Sets Simplex 28.6 ppm 10 Sets Simplex 29.9 ppm Duplex First Copy Out Time 15.6 seconds 1 Set Simplex to Duplex 19.0 ppm 3 Sets Simplex to Duplex 26.2 ppm 5 Sets Simplex to Duplex 27.2 ppm 10 Sets Simplex to Duplex 28.1 ppm IATSD “Snapshot” of Competitive Productivity Test Results In the chart below, the 40-ppm WORKiO DP-C401’s black-and-white copier productivity is compared to that of another color device tested by IATSD, one rated at 38 ppm in black-and-white by its manufacturer. As may be seen, the WORKiO DP-C401 was faster than the other unit in duplex mode, but slower in simplex mode. Simplex Copies (Sets) Duplex Copies (Sets) ppm FCOT* 1 3 5 10 FCOT* 1 3 5 10 38 8.6 26.0 33.3 35.3 36.9 17.3 18.7 23.5 24.8 26.2 40** 10.1 19.4 27.7 28.6 29.9 15.6 19.0 26.2 27.2 28.1 *First Copy Out Time = FCOT (seconds). **Panasonic WORKiO DP-C401 test results.

Page 6  2003 • INDUSTRY ANALYSTS, INC. Color Versus Black-and-White Productivity Comparison In order to compare the differences in print speed between color and black-and-white output, IATSD made copies of a full-color, 10-page MS PowerPoint presentation with a solid background. Tray 1, which was configured for 8- 1/2” x 11” long-edge feeding, was used as the paper source. Copies were output to the center tray. Black Output Color Output Color/Black & White Differential (%) First Copy Out Time 10.05 seconds 15.49 seconds 54.13% 1 Set Simplex 31.52 seconds 40.06 seconds 27.09% Productivity Discussion Interestingly, when printing black-and-white output, the unit was considerably more productive in Adobe PostScript mode, than in PCL mode in testing (usually it is the opposite). First Page Out Times for both simplex and duplex were also faster in PostScript mode. Indeed, the unit was more productive in Adobe PostScript 3 mode than it was in copier mode. In both printer and copier modes, the unit was from 27 to 36 percent slower printing a 10-page document containing spot color than when printing black-and-white output. First Page Out Time in both copy and print modes was faster than most workgroup color MFPs and was as fast (or faster) than that of many tested black-and-white imaging devices.

Page 7  2003 • INDUSTRY ANALYSTS, INC. PRINT DRIVERS The Panasonic WORKiO DP-C401 is equipped with PCL 6 and Adobe PostScript Level 3 print drivers. Figures 1-2 – The Panasonic WORKiO DP-C401’s PCL 6 print driver. On the top is the “Paper/Output” (main) tab that contains most programming options. On the bottom is the “User Settings” tab where users can store and recall the print settings used for commonly printed jobs.

Page 8  2003 • INDUSTRY ANALYSTS, INC. Figures 3-4 – The Panasonic WORKiO DP-C401’s PostScript Level 3 print driver. On the top is the “Layout” (main) tab. On the bottom is the “Advanced Options” tab. Note that this is the standard user interface provided with the Adobe PostScript driver development kit. This means that users with previous PostScript experience will be familiar with its use.

Page 9  2003 • INDUSTRY ANALYSTS, INC. Print-Driver Discussion The PCL and PostScript print drivers do not have the same user interface. This is a minor disadvantage, as it complicates support and training since users may have to learn how to use two user interfaces. Additionally, the print drivers do not provide bi-directional communication. Instead, users must consult Internet Services in order to see if the device is ready, to view installed paper sizes, etc. Finally, the user interface of the Adobe PostScript print driver (Figure 4) is rather difficult to use for programming advanced features. However, the interface is the same as nearly every other Adobe PostScript print drivers so users who have PostScript experience will have no problems programming the print driver.

Page 10  2003 • INDUSTRY ANALYSTS, INC. PRINTER-MANAGEMENT SOFTWARE Internet Services Internet Services is a Web-based network-printer management solution for administrators. It may be accessed by launching a standard Web browser and entering the printer’s IP address in the address field. Alternately, it may be accessed directly at the computer desktop, without having to launch a Web browser. With Internet Services, administrators may access the device’s embedded printer Web page. There they can view device status (“ready,” “load paper,” etc.), and the device’s print queue. They may also: • Submit a print job by entering a file name without having to open the application with which the file was created, thus saving time. • Make settings for the job, such as duplex/simplex, number of copies, etc. • Delete pending print jobs. Clients may also use Internet Services to view device status and the status of the print queue. However, an administrative password is required to change network connectivity and configuration settings. Network Scanner Utility Enables users to access stored data in Internet Services’ mailbox. It includes a TWAIN Network Scan Driver that enables users to retrieve scanned documents stored in Internet Services’ mailboxes. Figure 5 – The Panasonic WORKiO DP-C401’s Internet Services’ printer Web page. Internet Services enables users to view the DP-C401’s status and availability via a standard Web browser, and does not require the installation of any software on the user’s workstation. Administrators may also remotely monitor and configure network settings with Internet Services.

Page 11  2003 • INDUSTRY ANALYSTS, INC. Figure 6 – The Panasonic WORKiO DP-C401’s Internet Services indicating current paper levels (in percentage), and currently installed paper sizes, types and priority. Figure 7 – The Panasonic WORKiO DP-C401’s Internet Services, here indicating in percentage the remaining toner in each of the four toner cartridges.

Page 12  2003 • INDUSTRY ANALYSTS, INC. Figure 8 – The Panasonic WORKiO DP-C401’s Internet Services. Above, the administrator may create password-protected electronic mailboxes where scanned files may be stored and retrieved by users Figure 9 – The Panasonic WORKiO DP-C401’s Internet Services job log indicating the status of various print jobs.

Page 13  2003 • INDUSTRY ANALYSTS, INC. Printer-Management Software Discussion Printer-Management Software Discussion: The WORKiO DP-C401 features Internet Services, an exceptionally complete printer Web home page. Internet Services is clearly part of a well-thought-out printer-management and usability strategy. It is not an afterthought, which is the case with many competitors. In order to view device readiness and status, users consult the printer’s Web home page, Internet Services. Here users can check if the device is ready, and the installed paper sizes and types, as well as remaining paper levels. Among many other features, there are also links to the administrator’s e-mail address.

Page 14  2003 • INDUSTRY ANALYSTS, INC. NETWORK SCANNING With the WORKiO DP-C401, users can scan using two methods. First, users may either store a scanned job in one of Internet Services’ mailboxes, and then later retrieve the scanned stored document at their desk using Internet Services. Users can save scanned documents in JPEG or TIFF format. Administrators must set up Internet Services’ mailboxes for their different users. Administrators will typically assign mailboxes individual passwords; in order to retrieve document stored from within their particular mailbox, the user must enter a password that the administrator sets for them. Second, users can also scan and retrieve documents using Job Templates created by the administrator (the administrator uses Internet Services to create these scanning templates). These Job Templates specify scan settings, such as “full color,” and in which mailbox the scanned document should be stored. Administrators can create up to 250 job templates. For instance, the administrator can configure mailbox #1 for user “Jon” and assign the mailbox the password “Private.” When Jon wishes to scan, he selects mailbox #1 at the WORKiO DP-C401 touch screen, loads the document in the document feeder, makes document settings such as simplex/duplex, and presses “Start.” The document is electronically stored in his mailbox. In order to access the document, the password “Private” must be entered (i.e., note that the administrator may assign different passwords for different users). Retrieving Documents Using Internet Services Scanned documents stored in Internet Services mailboxes may be viewed, retrieved or deleted using Internet Services. The user must: 1. Launch Internet Services (enter the printer’s IP address in the Web browser’s address field). 2. To retrieve the entire document, select the Retrieve option. 3. To retrieve specific pages of the document, check the Enable box, type in the page numbers, and then select the Retrieve option. 4. Open or Save the document. Retrieving Documents Using The TWAIN Driver In order to import a scanned document into their software application, users must: 1. Launch their TWAIN-compatible software application (such as Microsoft Word). 2. Select the TWAIN scanning source. 3. Select the DP-C401 from Sources, then select OK. 4. From the File menu, select the command to import the image from the scanner. 5. Select the scanner for connection from the list, then select Scanner, or “double-click” on the displayed scanner name. 6. Enter the mailbox password, and select Open Mailbox. 7. Select the desired document, and select Import.

Page 15  2003 • INDUSTRY ANALYSTS, INC. Network-Scanning Discussion Overall, the Panasonic WORKiO DP-C401’s network-scanning capability is not as extensive as that of some other systems. The WORKiO DP-C401 provides scan-to-FTP sites and scanning to Internet Services’ mailboxes. Users scan to Internet Services’ mailboxes by either selecting a particular mailbox at the touch screen, or by selecting a pre-configured Job Template at the touch screen. At the desktop, users may retrieve the scanned document by either using Internet Services, or by “pulling” documents into their software application. Unlike some other digital copier/printers, it does not provide scan-to-e-mail, scan-to-fax or network scanning “on the fly” (i.e., users cannot enter a new scanning destination at the device’s control panel).

Page 16  2003 • INDUSTRY ANALYSTS, INC. CONTROLS & MAINTENANCE Figure 10 – The Panasonic WORKiO DP-C401’s control panel. Figure 11 – The Panasonic WORKiO DP-C401’s touch screen (main screen). Figure 12 – Additional copier features displayed on the touch screen.

Page 17  2003 • INDUSTRY ANALYSTS, INC. Figure 13 – Various image-quality options displayed on the touch screen. Figure 14 – Job-assembly options displayed on the touch screen. Adding Paper: Adding paper is easy, as it basically involves simply adjusting paper-size guides. Figure 15 – Adjusting one of the unit’s paper drawers. Changing Paper Sizes: Changing paper sizes is simple, as the paper trays are easy to adjust. Additionally, the touch screen automatically indicates new installed paper sizes. This means that, unlike with some other systems, the user need not program-in new installed paper sizes.

Page 18  2003 • INDUSTRY ANALYSTS, INC. Adding Toner: Adding toner is very easy to perform. It is one of the cleanest (if not the cleanest) toner-addition processes IATSD has evaluated to date. Removing Misfeeds: The short paper path provides minimal misfeed areas with good access as well as detailed instructions so that misfeeds can be easily removed. Overall, the unit provides easy misfeed clearance. Figure 16 – The finisher’s misfeed-access area. Figure 17 – The finisher’s bridge misfeed-access area.

Page 19  2003 • INDUSTRY ANALYSTS, INC. Figure 18 – Another view of the finisher’s bridge misfeed-access area. Controls and Maintenance Discussion Overall, it’s hard to find fault with either the Panasonic WORKiO DP-C401’s control panel and touch screen, or with the design of its paper trays and the ease of changing supplies. The control panel and touch screen are virtually self-explanatory – both are well-laid out, are not cluttered, and are simple to use. However, while it is easy to access and remove misfeeds from the base unit, removing misfeeds from the optional finisher can be complicated.

Page 20  2003 • INDUSTRY ANALYSTS, INC. Competitive Advantages ¾ In testing, the Panasonic WORKiO DP-C401 produced excellent black-and-white image quality. The device also produced color image quality that was as good or better than that produced by other workgroup color devices tested to date by IATSD. ¾ Efficient printer controller (Power PC), which experienced no difficulty outputting complex color images. ¾ The WORKiO DP-C401 is easy to use and maintain; for instance, it automatically indicates on the touch screen and over the network when new paper sizes are installed. ¾ Excellent printer Web home page (Internet Services). ¾ Outstanding, easy-to-use control panel and touch screen. ¾ Easy and clean supply maintenance. ¾ At a list price of $26,750 the WORKiO DP-C401 comes “fully loaded” with color network printing, network scanning, 2,000-sheet LCT and duplexing. The only items that are optional are the finisher, Token Ring interface and foreign-interface kit. ¾ Ample standard paper capacity (3,140 sheets) and versatile paper-weight handling (16 lb. bond -110 lbs. index). Competitive Disadvantages ¾ Relatively long warm-up time when compared to other workgroup imaging devices. ¾ No manual standby mode or saddle-stitch finisher. ¾ Adobe PostScript print driver user interface is difficult to use; however, the unit is more productive in PostScript mode. ¾ Priced higher than other digital color copier/printers that have faster advertised speeds than the WORKiO DP- C401. ¾ Limited network-scanning capability. No scan-to-e-mail or network folder. No scanning directly to the user’s computer desktop (the user must retrieve scanned documents using the TWAIN-compatible Network Scanning Utility and Internet Services). Most Suitable For: Less Suitable For: Black-and-white and color copying and printing. Office environments requiring fax and scan-to-e- mail capability. Small- to mid-size workgroups. Production black-and-white and color applications. Short-run production color applications • • • • •

Page 21  2003 • INDUSTRY ANALYSTS, INC. Conclusion The Panasonic WORKiO DP-C401 performed exceptionally well in testing. Indeed, it produced black-and-white image quality that was better than that produced by many black-and-white only devices tested. At the same time, the WORKiO DP-C401’s color image quality and productivity was better than that of many color workgroup devices as well. Note, however, that the WORKiO DP-C401’s prints have a less glossy appearance (are more “matte”) than prints produced by some other color laser devices. The Panasonic WORKiO DP-C401 was also supremely easy to use, as it is equipped with the best user interface IATSD has seen to date among color MFPs. It is also exceptionally easy to deploy and manage, as it is easy to install on the network, there is minimal software to install and support, and users will require minimal support and training on its use. As with all office imaging devices, in testing, the unit had several minor weaknesses: 1. Warm-up time is longer than that of black-and-white MFPs. 2. When printing in color, the unit pauses at random intervals in order to calibrate one or more of the color drum units. This happens with other color MFPs, but not with other black-and-white MFPs. 3. With the Panasonic DP-C401, there are potential cost and/or management considerations due to the fact that a full color page can cost upwards of 8.9¢. Of course, keep in mind that the WORKiO DP-C401’s black-and- white supply cost per page is comparable to that of black-and-white MFPs. 4. There is no bi-directional communication in the print drivers so users have to consult the excellent Internet Services printer Web page for device status and configuration information. All things considered, the WORKiO DP-C401 is as close to being a perfect color MFP that IATSD has evaluated to date. Several options would only enhance the unit, including the addition of a manual energy-save key, saddle- stitch booklet-making finisher option and document three-hole punch option. Network scanning with send-to-e- mail, authentication and LDAP-compatibility would also be desirable.

Page 22  2003 • INDUSTRY ANALYSTS, INC. Contact Information INDUSTRY ANALYSTS, INC. 50 Chestnut Plaza Suite 900 Rochester, NY 14604 Phone: (585) 232-5320 Fax: (585) 454-5760 www.industryanalysts.com INDUSTRY ANALYSTS, INC. Technical Services Division 1275 Bloomfield Avenue Building 3, Unit 50C Fairfield, NJ 07004 Phone: (973) 227-8699 Fax: (973) 227-3644 This test report is part of an ongoing series of Critical Test Reports from Industry Analysts Technical Services Division (IATSD). Portions of the report may be viewed free-of-charge at our Web site (http://www.industryanalysts.com). Reprints are available for a nominal fee. Reproduction in any form without permission is strictly forbidden and will be subject to prosecution.