HP SN3000B Troubleshooting Manual

® Fabric OS Troubleshooting and Diagnostics Guide Supporting Fabric OS v7.0.0 ...

Brocade, the B-wing symbol, BigIron, DCX, Fabric OS, FastIron, IronPoint, IronShield, IronView, IronWare, JetCore, NetIron, SecureIron, ServerIron, StorageX, and TurboIron are registered trademarks, and Brocade Network Advisor (formerly Data Center Fabric Manager or DCFM), Extraordinary Networks, and SAN Health are trademarks of Brocade Communications Systems, Inc., in the Uni ...

iii 53-1002150-02 Document History Title Publication number Summary of changes Date Fabric OS Troubleshooting and Diagnostics Guide 53-0000853-01 First released edition. March 2008 Fabric OS Troubleshooting and Diagnostics Guide 53-1001187-01 Added support for Virtual Fabrics, fcPing, pathInfo, and additional troubleshooting tips. November 2008 Fabric OS Troubleshooting and Diagnostics Guide 53-1001340-01 Add ...

v 53-1002150-02 Contents About This Document In this chapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv How this document is organized . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv Supported hardware and software . . . . . . . . . . . . . . . . . . . . . . . . . . xvi What’s new in this document. . . . . . . . . . . . . . . . . . . . . . . . . . . ...

53-1002150-02 Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Frame Viewer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Switch message logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Switch boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...

vii 53-1002150-02 Chapter 4 Configuration In this chapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45 Configuration upload and download issues . . . . . . . . . . . . . . . . . . .45 Gathering additional information . . . . . . . . . . . . . . . . . . . . . . . .48 Brocade configuration form . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48 Chapter 5 ...

53-1002150-02 Chapter 8 ISL Trunking In this chapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73 Link issues. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73 Buffer credit issues. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Getting out of buffer-limited mode . . . . . . . . . . . . . ...

ix 53-1002150-02 Equipment status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98 Checking the temperature, fan, and power supply . . . . . . . . . .98 Checking the status of the fans . . . . . . . . . . . . . . . . . . . . . . . . .99 Checking the status of a power supply. . . . . . . . . . . . . . . . . . . .99 Checking temperature status . . . . . . . . . . . . . . . . . . ...

xi 53-1002163-01 Figures Figure 1 Superping and fcPing paths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Figure 2 Simple port initialization process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Figure 3 Example of a D_Port configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 ...

xiii 53-1002163-01 Tables Table 1 Common troubleshooting problems and tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Table 2 Common symptoms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Table 3 Environmental changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Table 4 SwitchShow outp ...

xv 53-1002150-02 About This Document In this chapter •How this document is organized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv •Supported hardware and software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvi •What’s new in this document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvi •Document conventions . . . . . . ...

53-1002150-02 Supported hardware and software In those instances in which procedures or parts of procedures documented here apply to some switches but not to others, this guide identifies which switches are supported and which are not. Although many different software and hardware configurations are tested and supported by Brocade Communications Systems, Inc. for Fabric OS v7.0.0, documenting all possible ...

xvii 53-1002150-02 Document conventions This section describes text formatting conventions and important notice formats used in this document. Text formatting The narrative-text formatting conventions that are used are as follows: bold text Identifies command names Identifies the names of user-manipulated GUI elements Identifies keywords and operands Identifies text to enter at the GUI or CLI italic text Prov ...

53-1002150-02 Notes, cautions, and warnings The following notices and statements are used in this manual. They are listed below in order of increasing severity of potential hazards. NOTE A note provides a tip, guidance, or advice, emphasizes important information, or provides a reference to related information. ATTENTION An Attention statement indicates potential damage to hardware or data. CAUTION A Ca ...

xix 53-1002150-02 White papers, online demonstrations, and data sheets are available through the Brocade website at: http://www.brocade.com/products-solutions/products/index.page For additional Brocade documentation, visit the Brocade website: http://www.brocade.com Release notes are available on the MyBrocade website and are also bundled with the Fabric OS firmware. Other industry resources For additional re ...

53-1002150-02 • Brocade 300, 5100, and 5300 — On the switch ID pull-out tab located on the bottom of the port side of the switch. • Brocade 6510 — On the switch ID pull-out tab located inside the chassis on the port side on the left. • Brocade 7800 and 8000 — On the bottom of the chassis. • Brocade DCX Backbone — On the bottom right on the port side of the chassis. • Brocade DCX-4S Backbo ...