HP LASERJET P2050 Operation & User’s Manual

© 2008 Copyright Hewlett-Packard Development Company, L.P. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Part number: CE457-90902 Edition 2, 10/2008 Trademark Credits Adobe®, Acrobat®, and PostScript® are trademarks of Adobe Systems Incorporated. Intel® Core™ is a trademark of Intel Corporation in the U.S. and other countries. Microsoft®, Windows®, and Windows®XP are U.S. registered trademarks of Microsoft Corporation. Windows Vista™ is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries. UNIX® is a registered trademark of The Open Group. ENERGY STAR and the ENERGY STAR mark are registered U.S. marks.

1 Product basics Product comparison ............................................................................................................................. 2 HP LaserJet P2050 Series models ...................................................................................... 2 Product features ................................................................................................................................... 3 Product walkaround .............................................................................................................................. 5 Front view ............................................................................................................................ 5 Rear view ............................................................................................................................. 6 Interface ports ...................................................................................................................... 7 Model and serial-number label location ............................................................................... 7 2 Control panel Control-panel layout ........................................................................................................................... 10 Use the control-panel menus ............................................................................................................. 11 Use the menus ................................................................................................................... 11 Reports menu ..................................................................................................................................... 12 System setup menu ............................................................................................................................ 13 Service menu ..................................................................................................................................... 15 Network config. menu ......................................................................................................................... 16 3 Software for Windows Supported operating systems for Windows ........................................................................................ 20 Supported printer drivers for Windows ............................................................................................... 20 HP Universal Print Driver (UPD) ........................................................................................................ 21 UPD installation modes ..................................................................................................... 21 Priority for print settings ...................................................................................................................... 22 Change printer-driver settings for Windows ....................................................................................... 23 Software installation types for Windows ............................................................................................. 24 Remove software for Windows ........................................................................................................... 24 Supported utilities for Windows .......................................................................................................... 25 HP ToolboxFX ................................................................................................................... 25 Supported network utilities for Windows ............................................................................................ 26 HP Web Jetadmin .............................................................................................................. 26 Embedded Web server ...................................................................................................... 26 Software for other operating systems ................................................................................................. 26 ENWW iii

Software for Macintosh ....................................................................................................................... 28 Supported operating systems for Macintosh ..................................................................... 28 Supported printer drivers for Macintosh ............................................................................. 28 Remove software from Macintosh operating systems ....................................................... 28 Priority for print settings for Macintosh .............................................................................. 28 Change printer-driver settings for Macintosh ..................................................................... 29 Supported utilities for Macintosh ........................................................................................ 29 Embedded Web server ..................................................................................... 29 Use features in the Macintosh printer driver ....................................................................................... 30 Print ................................................................................................................................... 30 Create and use printing presets in Macintosh ................................................... 30 Resize documents or print on a custom paper size .......................................... 30 Print a cover page ............................................................................................. 30 Use watermarks ................................................................................................ 31 Print multiple pages on one sheet of paper in Macintosh ................................. 31 Print on both sides of the page ......................................................................... 32 Use the Services menu ..................................................................................... 33 5 Connectivity USB configuration .............................................................................................................................. 36 Connect the USB cable ..................................................................................................... 36 Network configuration ......................................................................................................................... 37 Supported network protocols ............................................................................................. 37 Install the product on a network ......................................................................................... 38 Configure the network product ........................................................................................... 39 View or change network settings ...................................................................... 39 Set or change the network password ................................................................ 39 IP address ......................................................................................................... 40 Automatic configuration .................................................................... 40 Manual configuration ........................................................................ 40 IPv4 and IPv6 settings ...................................................................... 40 Link speed setting ............................................................................................. 41 6 Paper and print media Understand paper and print media use .............................................................................................. 44 Supported paper and print media sizes .............................................................................................. 45 Custom paper sizes ............................................................................................................................ 46 Supported paper and print media types ............................................................................................. 47 Tray and bin capacity ......................................................................................................................... 48 Special paper or print media guidelines ............................................................................................. 49 Load trays ........................................................................................................................................... 50 Paper orientation for loading trays ..................................................................................... 50 iv ENWW

Tray 2 and optional Tray 3 ................................................................................................. 52 Load A6-size paper ........................................................................................... 52 Manual feed ....................................................................................................................... 53 Configure trays ................................................................................................................................... 54 Use paper output options .................................................................................................................. 55 Print to the top (standard) output bin ................................................................................. 55 Print to the straight-through paper path (rear output) ........................................................ 56 7 Use product features EconoMode ........................................................................................................................................ 58 Quiet mode ......................................................................................................................................... 59 8 Print tasks Cancel a print job ............................................................................................................................... 62 Stop the current print job from the control panel ................................................................ 62 Stop the current print job from the software program ........................................................ 62 Use features in the Windows printer driver ........................................................................................ 63 Open the printer driver ....................................................................................................... 63 Use printing shortcuts ........................................................................................................ 63 Set paper and quality options ............................................................................................ 64 Set document effects ......................................................................................................... 64 Set document finishing options .......................................................................................... 65 Obtain support and product-status information .................................................................. 66 Set advanced printing options ........................................................................................... 67 9 Manage and maintain the product Print the information pages ................................................................................................................ 70 Use the HP ToolboxFX software ........................................................................................................ 71 View HP ToolboxFX ........................................................................................................... 71 Status ................................................................................................................................. 72 Event log ........................................................................................................... 72 Alerts .................................................................................................................................. 73 Set up Status Alerts .......................................................................................... 73 Set up E-mail Alerts .......................................................................................... 73 Help ................................................................................................................................... 73 Device Settings .................................................................................................................. 74 Device Information ............................................................................................ 74 Paper Handling ................................................................................................. 75 Printing .............................................................................................................. 75 PCL5c ............................................................................................................... 75 PostScript .......................................................................................................... 75 Print quality ....................................................................................................... 75 ENWW v

System Setup .................................................................................................... 76 Troubleshooting ................................................................................................ 76 Network Settings ................................................................................................................ 76 Shop for Supplies .............................................................................................................. 76 Other Links ........................................................................................................................ 76 Manage a network product ................................................................................................................. 77 Embedded Web server ...................................................................................................... 77 Open the embedded Web server ...................................................................... 77 Status tab .......................................................................................................... 77 Settings tab ....................................................................................................... 78 Networking tab .................................................................................................. 78 Links .................................................................................................................. 78 Use HP Web Jetadmin software ........................................................................................ 78 Use security features ......................................................................................................... 78 Secure the embedded Web server ................................................................... 78 Lock the product ................................................................................................................................. 79 Manage supplies ................................................................................................................................ 80 Supplies life ....................................................................................................................... 80 Manage the print cartridge ................................................................................................. 80 Print-cartridge storage ....................................................................................... 80 Use genuine HP print cartridges ....................................................................... 80 HP policy on non-HP print cartridges ................................................................ 80 Print-cartridge authentication ............................................................................ 80 HP fraud hotline and Web site .......................................................................... 80 Replace supplies and parts ................................................................................................................ 82 Supply replacement guidelines .......................................................................................... 82 Redistribute toner .............................................................................................................. 82 Change the print cartridge ................................................................................................. 83 Install memory .................................................................................................................................... 85 Install product memory ...................................................................................................... 85 Check DIMM installation .................................................................................................... 88 Save resources (permanent resources) ........................................................................... 88 Enable memory for Windows ............................................................................................. 89 Clean the product ............................................................................................................................... 90 Clean the print-cartridge area ............................................................................................ 90 Clean the paper path ......................................................................................................... 91 Clean the Tray 1 pickup roller ............................................................................................ 92 Clean the Tray 2 pickup roller ............................................................................................ 95 10 Solve problems Solve general problems .................................................................................................................... 100 Troubleshooting checklist ................................................................................................ 100 vi ENWW

Restore factory settings .................................................................................................................... 101 Interpret control-panel messages ..................................................................................................... 102 Control-panel messages .................................................................................................. 102 Jams ................................................................................................................................................. 106 Common causes of jams ................................................................................................. 106 Jam locations ................................................................................................................... 107 Clear jams ........................................................................................................................ 107 Internal areas .................................................................................................. 107 Print-cartridge area and paper path ................................................ 107 Duplex paper path .......................................................................... 109 Input trays ....................................................................................................... 112 Tray 1 ............................................................................................. 112 Tray 2 ............................................................................................. 113 Tray 3 ............................................................................................. 115 Output bins ...................................................................................................... 116 Solve print-quality problems ............................................................................................................. 118 Print-quality problems associated with paper .................................................................. 118 Print-quality problems associated with the environment .................................................. 118 Print-quality problems associated with jams .................................................................... 118 Image defect examples .................................................................................................... 119 Light print or faded .......................................................................................... 119 Toner specks ................................................................................................... 119 Dropouts .......................................................................................................... 119 Vertical lines .................................................................................................... 120 Gray background ............................................................................................. 120 Toner smear .................................................................................................... 120 Loose toner ..................................................................................................... 120 Vertical repetitive defects ................................................................................ 121 Misformed characters ...................................................................................... 121 Page skew ....................................................................................................... 121 Curl or wave .................................................................................................... 121 Wrinkles or creases ......................................................................................... 122 Toner scatter outline ....................................................................................... 122 Solve performance problems ........................................................................................................... 123 Solve connectivity problems ............................................................................................................. 124 Solve direct-connect problems ........................................................................................ 124 Solve network problems .................................................................................................. 124 Solve common Windows problems ................................................................................................. 126 Solve common Macintosh problems ................................................................................................ 127 Solve Linux problems ....................................................................................................................... 129 Appendix A Supplies and accessories ENWW vii

Order directly from HP ..................................................................................................... 132 Order through service or support providers ..................................................................... 132 Order directly through the HP ToolboxFX software ......................................................... 132 Part numbers .................................................................................................................................... 133 Paper-handling accessories ............................................................................................ 133 Print cartridges ................................................................................................................. 133 Memory ............................................................................................................................ 133 Cables and interfaces ...................................................................................................... 133 Appendix B Service and support Hewlett-Packard limited warranty statement .................................................................................... 136 Print cartridge limited warranty statement ........................................................................................ 137 End User License Agreement .......................................................................................................... 138 Customer self-repair warranty service .............................................................................................. 140 Customer support ............................................................................................................................. 141 HP maintenance agreements ........................................................................................................... 142 On-site service agreements ............................................................................................. 142 Next-day on-site service .................................................................................. 142 Weekly (volume) on-site service ..................................................................... 142 Repack the product .......................................................................................................... 142 Extended warranty ........................................................................................................... 143 Appendix C Specifications Physical specifications ..................................................................................................................... 146 Power consumption and acoustic emissions .................................................................................... 146 Operating environment ..................................................................................................................... 146 Appendix D Regulatory information FCC regulations ............................................................................................................................... 148 Environmental product stewardship program ................................................................................... 149 Protecting the environment .............................................................................................. 149 Ozone production ............................................................................................................ 149 Power consumption ......................................................................................................... 149 Toner consumption .......................................................................................................... 149 Paper use ........................................................................................................................ 149 Plastics ............................................................................................................................ 149 HP LaserJet print supplies ............................................................................................... 149 Return and recycling instructions ..................................................................................... 150 United States and Puerto Rico ........................................................................ 150 Multiple returns (more than one cartridge) ..................................... 150 Single returns ................................................................................. 150 Shipping .......................................................................................... 150 viii ENWW

Paper ............................................................................................................................... 150 Material restrictions .......................................................................................................... 150 Disposal of waste equipment by users in private households in the European Union .... 151 Material Safety Data Sheet (MSDS) ................................................................................ 151 For more information ....................................................................................................... 151 Declaration of conformity .................................................................................................................. 152 Declaration of conformity ................................................................................................. 152 Safety statements ............................................................................................................................. 153 Laser safety ..................................................................................................................... 153 Canadian DOC regulations .............................................................................................. 153 VCCI statement (Japan) .................................................................................................. 153 Power cord statement (Japan) ......................................................................................... 153 EMI statement (Korea) ..................................................................................................... 153 Laser statement for Finland ............................................................................................. 154 Substances Table (China) ............................................................................................... 155 Index ................................................................................................................................................................. 157 ENWW ix

HP LaserJet P2055d printer CE457A HP LaserJet P2055dn printer CE459A HP LaserJet P2055x printer CE460A ● Prints up to 35 pages per minute (ppm) on Letter size paper and 33 ppm on A4 size paper ● Contains 64 megabytes (MB) of random access memory (RAM) and is expandable to 320 MB. ● HP print cartridge, rated for up to 2,300 pages ● Tray 1 holds up to 50 sheets ● Tray 2 holds up to 250 sheets ● 125-sheet face-down output bin ● Straight-through output path ● 2-line control-panel display ● Hi-speed USB 2.0 port ● One open dual inline memory module (DIMM) slot Has the same features as the HP LaserJet P2055d model printer, plus the following: ● HP Jetdirect Standard Gigabit Ethernet embedded print server ● Contains 128 MB RAM and is expandable to 384 MB. Has the same features as the HP LaserJet P2055dn model printer, plus the following: ● Additional 500-sheet tray (Tray 3) 2 Chapter 1 Product basics ENWW

User interface ● 2-line display ● HP ToolboxFX software (a Web-based status and problem-solving tool) ● Windows® and Macintosh printer drivers ● Embedded Web server to access support and order supplies (for network-connected models only) Printer drivers ● HP PCL 5 Universal Print Driver for Windows (HP UPD PCL 5) (available for download from the Web) ● HP PCL 6 ● HP postscript emulation Universal Print Driver for Windows (HP UPD PS) (available for download from the Web) ● XPS (XML Paper Specification) Driver (available for download from the Web) Resolution ● FastRes 1200—produces 1200-dots-per-inch (dpi) print quality for fast, high-quality printing of business text and graphics ● ProRes 1200—produces 1200-dpi printing for the best quality in line art and graphic images ● 600 dpi—provides the fastest printing Fonts ● 45 internal scalable fonts available for PCL and 35 for HP UPD postscript emulation ● 80 device-matching screen fonts in TrueType format available with the software solution Accessories ● HP 500-sheet input tray ● HP Jetdirect external print server Connectivity ● Hi-Speed USB 2.0 connection ● RJ.45 network connection (network models only) Supplies ● The supplies status page contains information about toner level, page count, and approximate pages remaining. ● The product checks for an authentic HP print cartridge at installation. ● Integration with HP Sure Supply Web site for easy replacement-cartridge reordering Supported operating systems ● Microsoft® Windows® 2000, Windows® Server 2003, Windows® XP, and Windows Vista™ ● Macintosh OS X V10.3, V10.4, V10.5, and later ● Novell NetWare ● Unix® ● Linux ● Citrix Accessibility ● The online user guide is compatible with text screen-readers. ● The print cartridge can be installed and removed by using one hand. ENWW Product features 3

● Paper can be loaded in Tray 1 by using one hand. 4 Chapter 1 Product basics ENWW

2 Top output bin 3 Control panel 4 Print-cartridge-door release button 5 On/off switch 6 Optional Tray 3 (included with the HP LaserJet P2055x printer) 7 Tray 2 8 Print-cartridge door ENWW Product walkaround 5

2 Straight-through paper path (pull to open) 3 DIMM cover (provides access to the DIMM slot) 4 Interface ports 5 Rear duplex jam-release door 6 Power connection 7 Slot for a cable-type security lock 6 Chapter 1 Product basics ENWW

2 RJ.45 network connection (network models only) Model and serial-number label location The label that contains the model and serial numbers is on the outside of the rear output (straight-through paper path). ENWW Product walkaround 7

● Reports menu ● System setup menu ● Service menu ● Network config. menu ENWW 9

OK 1 7 6 5 4 3 2 8 Number Button or light Function 1 Control-panel display Shows status information, menus, and error messages 2 Up arrow Navigates to the next submenu or the next value in a menu selection list, moves the cursor forward a single position, or increases the value of numeric items 3 OK button ● Saves the selected value for an item ● Performs the action that is associated with the item that is highlighted on the control-panel display ● Clears an error condition when the condition is clearable 4 Down arrow Navigates to the next item in the list, or decreases the value of numeric items 5 Back button Backs up one level in the menu tree or backs up one numeric entry 6 Ready light ● On: The product is online and ready to accept data to print. ● Off: The product cannot accept data because it is offline (paused) or has experienced an error. ● Blinking: The product is processing a job. 7 Cancel button Cancels the current print job 8 Error light ● Off: The product is functioning without error. ● Blinking: Action is required. See the control-panel display. 10 Chapter 2 Control panel ENWW

To gain access to the control-panel menus, complete the steps below. Use the menus 1. Press OK. 2. Press the down arrow or the up arrow to navigate the listings. 3. Press OK to select the appropriate option. 4. Press the back button to return to the previous level. The following are the main menus. Main menus Reports System setup Service Network config. ENWW Use the control-panel menus 11

Menu item Description Demo page Prints a page that demonstrates print quality. Menu structure Prints a map of the control-panel-menu layout. The active settings for each menu are listed. Config report Prints a list of all the product settings. Includes network information when the product is connected to a network. Supplies status Prints the status for the print cartridge, including the following information: ● Estimated pages remaining ● Part number ● Number of pages printed Network report Prints a list of all product network settings Usage page Prints a page that lists PCL 5 pages, PCL 6 pages, PS pages, pages that were jammed or mispicked in the product; and reports the page count PCL font list Prints a list of all the PCL 5 fonts that are installed PS font list Prints a list of all the PostScript (PS) fonts that are installed PCL 6 font list Prints a list of all the PCL 6 fonts that are installed Service page Prints the service report 12 Chapter 2 Control panel ENWW

Use this menu to establish basic product settings. The System setup menu has several sub-menus. Each is described in the following table. Menu item Sub-menu item Sub-menu item Description Language Select the language for the control-panel display messages and the product reports. Quiet mode On Off Enable or disable quiet mode. When quiet mode is turned on, the product prints at a slower speed. The default setting is Off. Paper setup Def. paper size A list of available paper sizes appears. Select the size for printing internal reports or any print job that does not specify a size. Def. paper type A list of available paper types appears. Select the media type for printing internal reports or any print job that does not specify a type. Tray n NOTE: n = 1, 2, or 3 Paper type Paper size Select the default size and type for the tray from the list of available sizes and types. Paper out action Wait forever Override Cancel Select how the product should react when a print job requires a size or type that is not available or when a specified tray is empty. Select Wait forever to make the product wait until you load the correct media and press OK. This is the default setting. Select Override to print on a different size or type after a specified delay. Select Cancel to automatically cancel the print job after a specified delay. If you select either Override or Cancel, the control panel prompts you to specify the number of seconds to delay. Press the up arrow to increase the time, up to 3600 seconds. Press the down arrow to decrease the time. Print quality Cartridge low (1-20) The percentage threshold determines when the product begins reporting low toner. Print density (1–5) Select how much toner to apply to thicken edges and lines. The default setting is 3. Courier font Regular Dark Select a version of the Courier font. The default is Regular. Display contrast Medium Darker Darkest Adjust the contrast of the LCD. ENWW System setup menu 13

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output. Menu item Description Cleaning mode Use this option to clean the product if you see toner specks or other marks on the printed output. The cleaning process removes dust and excess toner from the paper path. When you select this item, the product prompts you to load plain paper in Tray 1 and then press OK to start the cleaning process. Wait until the process is complete. Discard the page that prints. USB speed Sets the USB speed to High or Full. For the product to actually operate at high speed, it must have high speed enabled and be connected to an EHCI host controller that is also operating at high speed. This menu item also does not reflect the current operating speed of the product. The default setting is High. Less paper curl If printed pages are consistently curled, use this option to set the product to a mode that reduces curl. The default setting is Off. Archive print If you are printing pages that will be stored for a long time, use this option to set the product to a mode that reduces toner smearing and dusting. The default setting is Off. Restore defaults Resets all customized settings to the factory default values. ENWW Service menu 15

Use this menu to establish network configuration settings. Menu item Description CFG TCP/IP Access the TCP/IP menu and set TCP/IP protocol parameters. ● BOOTP=YES* Enable IPv4 configuration by a BOOTP Server. ● DHCP=YES* Enable IPv4 configuration by a DHCP Server. If DHCP=YES* and the print server has a DHCP lease, you can configure the following DHCP settings: ● RELEASE: Select whether to release (YES) or save (NO) the current lease. ● RENEW: Select whether to renew (YES or NO) the lease. AUTO IP=YES* Automatically assign a link-local IPv4 address in the form 169.254.x.x. If you specify BOOTP=NO*, DHCP=NO* and AUTO IP=NO*, you can manually set the following TCP/IPv4 parameters from the control panel: ● Each byte of the IPv4 address (IP) ● Subnet Mask (SM) ● Syslog Server (LG) ● Default Gateway (GW) ● Idle Timeout period (default is 270 seconds, 0 disables the timeout) CFG DNS 1: IPv4 address of a primary DNS server (one byte at a time). CFG DNS 2: IPv4 address of a secondary DNS server (one byte at a time). IPV6 = YES*: Enable IPv6 operation. Select NO to disable IPv6 operation. POLICY=RTR_AV/RTR_UN/ALWAYS: Set one of the following IPv6 addressing policies: ● RTR_AV: (default) Stateful auto-configuration method is determined by a router. The router specifies whether the print server obtains its address, configuration information, or both from a DHCPv6 server. ● RTR_UN: Attempt to obtain stateful configuration from a DHCPv6 server (when a router is not available). ● ALWAYS: Always attempt to obtain stateful configuration from a DHCPv6 server (whether or not a router is available). MANUAL= KEEP/DISABLE: Set the behavior of a manually configured IPv6 address detected on the print server. ● KEEP (default): Maintain the address in an active state. ● DISABLE: Maintain the address but in an inactive state. Print an HP Jetdirect configuration page to verify your settings. (The print server can overwrite selected parameters with values that ensure proper operation.) 16 Chapter 2 Control panel ENWW

and HTTPS. ● HTTPS: Accept only HTTPS (print server appears as a secure site). ● HTTP/HTTPS: Accept either HTTP or HTTPS. SECURITY Reset current security settings to factory defaults. ● KEEP (default): Retain current security settings. ● RESET: Reset security settings to factory defaults. FIREWALL Disable Firewall. ● KEEP (default): Retain Firewall operation as configured. ● DISABLE: Disable Firewall operation. PRINT Print a configuration page for the selected item. SECURITY: Print the current security settings. CFG LINK Manually configure the HP Jetdirect print server's network link. Set the link speed and communication mode. These must match the network. The available settings depend on the print server model. CAUTION: Changing the link setting can cause the loss of network communication with the print server. ● AUTO (default): Use auto-negotiation to set the highest link speed and communication mode allowed. If auto-negotiation fails, either 100TX HALF or 10TX HALF is set depending on the detected link speed of the hub/switch port. (A 1000T half-duplex selection is not supported.) ● 10T HALF: 10 Mbps, half-duplex operation. ● 10T FULL: 10 Mbps, Full-duplex operation. ● 100TX HALF: 100 Mbps, half-duplex operation. ● 100TX FULL: 100 Mbps, full-duplex operation. ● 100TX AUTO: Limits auto-negotiation to a maximum link speed of 100 Mbps. ● 1000TX FULL: 1000 Mbps, full-duplex operation. ENWW Network config. menu 17

● Supported operating systems for Windows ● Supported printer drivers for Windows ● HP Universal Print Driver (UPD) ● Priority for print settings ● Change printer-driver settings for Windows ● Software installation types for Windows ● Remove software for Windows ● Supported utilities for Windows ● Supported network utilities for Windows ● Software for other operating systems ENWW 19

The product supports the following Windows operating systems: ● Windows XP (32-bit and 64-bit) ● Windows Server 2003 (32-bit and 64-bit) ● Windows 2000 (driver only) ● Windows Vista (32-bit and 64-bit) Supported printer drivers for Windows ● HP PCL 5 Universal Print Driver (HP UPD PCL 5) (available for download from the Web) ● HP PCL 6 (on the product CD) ● HP postscript emulation Universal Print Driver (HP UPD PS) (available for download from the Web) ● XPS (XML Paper Specification) driver (available for download from the Web) The printer drivers include online Help that has instructions for common printing tasks and also describes the buttons, checkboxes, and drop-down lists that are in the printer driver. NOTE: For more information about the UPD, see www.hp.com/go/upd. 20 Chapter 3 Software for Windows ENWW

The HP Universal Print Driver (UPD) for Windows is a single driver that gives you instant access to virtually any HP LaserJet product, from any location, without downloading separate drivers. It is built on proven HP print driver technology and has been tested thoroughly and used with many software programs. It is a powerful solution that performs consistently over time. The HP UPD communicates directly with each HP product, gathers configuration information, and then customizes the user interface to show the product’s unique, available features. It automatically enables features that are available for the product, such as two-sided printing and stapling, so you do not need to enable them manually. For more information, go to www.hp.com/go/upd. UPD installation modes Traditional mode ● Use this mode if you are installing the driver from a CD for a single computer. ● When installed with this mode, UPD operates like traditional printer drivers. ● If you use this mode, you must install UPD separately for each computer. Dynamic mode ● Use this mode if you are installing the driver for a mobile computer, so you can discover and print to HP products in any location. ● Use this mode if you are installing UPD for a workgroup. ● To use this mode, download UPD from the Internet. See www.hp.com/go/ upd. ENWW HP Universal Print Driver (UPD) 21

Changes to print settings are prioritized depending on where the changes are made: NOTE: The names of commands and dialog boxes might vary depending on your software program. ● Page Setup dialog box: Click Page Setup or a similar command on the File menu of the program you are working in to open this dialog box. Settings changed here override settings changed anywhere else. ● Print dialog box: Click Print, Print Setup, or a similar command on the File menu of the program you are working in to open this dialog box. Settings changed in the Print dialog box have a lower priority and do not override changes made in the Page Setup dialog box. ● Printer Properties dialog box (printer driver): Click Properties in the Print dialog box to open the printer driver. Settings changed in the Printer Properties dialog box do not override settings anywhere else in the printing software. ● Default printer driver settings: The default printer driver settings determine the settings used in all print jobs, unless settings are changed in the Page Setup, Print, or Printer Properties dialog boxes. ● Printer control panel settings: Settings changed at the printer control panel have a lower priority than changes made anywhere else. 22 Chapter 3 Software for Windows ENWW

Change the settings for all print jobs until the software program is closed Change the default settings for all print jobs Change the product configuration settings 1. On the File menu in the software program, click Print. 2. Select the driver, and then click Properties or Preferences. The steps can vary; this procedure is most common. 1. Windows XP and Windows Server 2003 (using the default Start menu view): Click Start, and then click Printers and Faxes. -or- Windows 2000, Windows XP, and Windows Server 2003 (using the Classic Start menu view): Click Start, click Settings, and then click Printers. -or- Windows Vista: Click Start, click Control Panel, and then in the category for Hardware and Sound click Printer. 2. Right-click the driver icon, and then select Printing Preferences. 1. Windows XP and Windows Server 2003 (using the default Start menu view): Click Start, and then click Printers and Faxes. -or- Windows 2000, Windows XP, and Windows Server 2003 (using the Classic Start menu view): Click Start, click Settings, and then click Printers. -or- Windows Vista: Click Start, click Control Panel, and then in the category for Hardware and Sound click Printer. 2. Right-click the driver icon, and then select Properties. 3. Click the Device Settings tab. ENWW Change printer-driver settings for Windows 23

You can choose from the following types of software installations: ● Basic Installation (Recommended). Installs the minimum set of drivers and software. This installation type is recommended for network installations. ● Full Installation. Installs the full set of drivers and software, including status, alerting, and troubleshooting tools. This installation type is recommended for direct-connect installations. ● Custom Installation. Use this option to select which drivers to install and whether to install the internal fonts. This installation type is recommended for advanced users and system administrators. Remove software for Windows 1. Click Start, and then click All Programs. 2. Click HP, and then click the product name. 3. Click the option to uninstall the product, and then follow the onscreen instructions to remove the software. 24 Chapter 3 Software for Windows ENWW

HP ToolboxFX HP ToolboxFX is a software program that you can use for the following tasks: ● Checking the product status ● Checking the supplies status and ordering supplies online ● Setting up alerts ● Setting up e-mail notification for certain product and supplies events ● Viewing and changing product settings ● Viewing product documentation ● Gaining access to troubleshooting and maintenance tools You can view HP ToolboxFX when the product is directly connected to your computer or is connected to a network. To use HP ToolboxFX, perform a recommended software installation. ENWW Supported utilities for Windows 25

HP Web Jetadmin HP Web Jetadmin is a browser-based management tool for HP Jetdirect-connected printers within your intranet, and it should be installed only on the network administrator’s computer. To download a current version of HP Web Jetadmin and for the latest list of supported host systems, visit www.hp.com/go/webjetadmin. When installed on a host server, a Windows client can gain access to HP Web Jetadmin by using a supported Web browser (such as Microsoft® Internet Explorer 4.x or Netscape Navigator 4.x or later) by navigating to the HP Web Jetadmin host. Embedded Web server The device is equipped with an embedded Web server, which provides access to information about device and network activities. This information appears in a Web browser, such as Microsoft Internet Explorer, Netscape Navigator, Apple Safari, or Firefox. The embedded Web server resides on the device. It is not loaded on a network server. The embedded Web server provides an interface to the device that anyone who has a network- connected computer and a standard Web browser can use. No special software is installed or configured, but you must have a supported Web browser on your computer. To gain access to the embedded Web server, type the IP address for the device in the address line of the browser. (To find the IP address, print a configuration page. For more information about printing a configuration page, see Print the information pages on page 70.) For a complete explanation of the features and functionality of the embedded Web server, see Embedded Web server on page 77. Software for other operating systems OS Software UNIX To download the HP UNIX modelscripts, follow these steps. 1. Go to www.hp.com, and click Software & Driver Download. 2. Type the name of the product in the product name box. 3. In the list of operating systems, click UNIX. 4. Download the appropriate file or files. Linux For information, go to www.hp.com/go/linuxprinting. 26 Chapter 3 Software for Windows ENWW

● Software for Macintosh ● Use features in the Macintosh printer driver ENWW 27

Supported operating systems for Macintosh The product supports the following Macintosh operating systems: ● Mac OS X V10.3, V10.4, V10.5, and later NOTE: For Mac OS X V10.4 and later, PPC and Intel® Core™ Processor Macs are supported. Supported printer drivers for Macintosh The HP installer provides PostScript® Printer Description (PPD) files, Printer Dialog Extensions (PDEs), and the HP Printer Utility for use with Macintosh computers. The PPDs, in combination with the Apple PostScript printer drivers, provide access to device features. Use the Apple PostScript printer driver that comes with the computer. Remove software from Macintosh operating systems To remove the software from a Macintosh computer, drag the PPD files to the trash can. Priority for print settings for Macintosh Changes to print settings are prioritized depending on where the changes are made: NOTE: The names of commands and dialog boxes might vary depending on your software program. ● Page Setup dialog box: Click Page Setup or a similar command on the File menu of the program you are working in to open this dialog box. Settings changed here might override settings changed anywhere else. ● Print dialog box: Click Print, Print Setup, or a similar command on the File menu of the program you are working in to open this dialog box. Settings changed in the Print dialog box have a lower priority and do not override changes made in the Page Setup dialog box. ● Default printer driver settings: The default printer driver settings determine the settings used in all print jobs, unless settings are changed in the Page Setup, Print, or Printer Properties dialog boxes. ● Printer control panel settings: Settings changed at the printer control panel have a lower priority than changes made anywhere else. 28 Chapter 4 Use the product with Macintosh ENWW

Change the settings for all print jobs until the software program is closed Change the default settings for all print jobs Change the product configuration settings 1. On the File menu, click Print. 2. Change the settings that you want on the various menus. 1. On the File menu, click Print. 2. Change the settings that you want on the various menus. 3. On the Presets menu, click Save as and type a name for the preset. These settings are saved in the Presets menu. To use the new settings, you must select the saved preset option every time you open a program and print. Mac OS X V10.3 or Mac OS X V10.4 1. From the Apple menu, click System Preferences and then Print & Fax. 2. Click Printer Setup. 3. Click the Installable Options menu. Mac OS X V10.5 1. From the Apple menu, click System Preferences and then Print & Fax. 2. Click Options & Supplies. 3. Click the Driver menu. 4. Select the driver from the list, and configure the installed options. Supported utilities for Macintosh Embedded Web server The device is equipped with an embedded Web server, which provides access to information about device and network activities. This information appears in a Web browser, such as Microsoft Internet Explorer, Netscape Navigator, Apple Safari, or Firefox. The embedded Web server resides on the device. It is not loaded on a network server. The embedded Web server provides an interface to the device that anyone who has a network- connected computer and a standard Web browser can use. No special software is installed or configured, but you must have a supported Web browser on your computer. To gain access to the embedded Web server, type the IP address for the device in the address line of the browser. (To find the IP address, print a configuration page. For more information about printing a configuration page, see Print the information pages on page 70.) For a complete explanation of the features and functionality of the embedded Web server, see Embedded Web server on page 77. ENWW Software for Macintosh 29

Print Create and use printing presets in Macintosh Use printing presets to save the current printer driver settings for reuse. Create a printing preset 1. On the File menu, click Print. 2. Select the driver. 3. Select the print settings. 4. In the Presets box, click Save As..., and type a name for the preset. 5. Click OK. Use printing presets 1. On the File menu, click Print. 2. Select the driver. 3. In the Presets box, select the printing preset that you want to use. NOTE: To use printer-driver default settings, select Standard. Resize documents or print on a custom paper size You can scale a document to fit on a different size of paper. 1. On the File menu, click Print. 2. Open the Paper Handling menu. 3. In the area for Destination Paper Size, select Scale to fit paper size, and then select the size from the drop-down list. 4. If you want to use only paper that is smaller than the document, select Scale down only. Print a cover page You can print a separate cover page for your document that includes a message (such as “Confidential”). 1. On the File menu, click Print. 2. Select the driver. 3. Open the Cover Page menu, and then select whether to print the cover page Before Document or After Document. 4. In the Cover Page Type menu, select the message that you want to print on the cover page. NOTE: To print a blank cover page, select Standard as the Cover Page Type. 30 Chapter 4 Use the product with Macintosh ENWW

document. 1. On the File menu, click Print. 2. Open the Watermarks menu. 3. Next to Mode, select the type of watermark to use. Select Watermark to print a semi-transparent message. Select Overlay to print a message that is not transparent. 4. Next to Pages, select whether to print the watermark on all pages or on the first page only. 5. Next to Text, select one of the standard messages, or select Custom and type a new message in the box. 6. Select options for the remaining settings. Print multiple pages on one sheet of paper in Macintosh You can print more than one page on a single sheet of paper. This feature provides a cost-effective way to print draft pages. 1. On the File menu, click Print. 2. Select the driver. 3. Open the Layout menu. 4. Next to Pages per Sheet, select the number of pages that you want to print on each sheet (1, 2, 4, 6, 9, or 16). 5. Next to Layout Direction, select the order and placement of the pages on the sheet. 6. Next to Borders, select the type of border to print around each page on the sheet. ENWW Use features in the Macintosh printer driver 31

Use automatic two-sided printing 1. Set the product for the correct width of paper that you are using. At the back of the product, lift the duplex jam-release door, and locate the blue paper-width selection lever. ● Letter and Legal-size paper: Push the lever in. ● A4-size paper: Pull the lever out. 2. Insert enough paper into one of the trays to accommodate the print job. If you are loading special paper such as letterhead, load it in one of the following ways: ● For Tray 1, load the letterhead paper face-up with the top edge feeding into the product first. ● For all other trays, load the letterhead paper face-down with the top edge at the front of the tray. 3. On the File menu, click Print. 4. Open the Layout menu. 5. Next to Two-Sided, select either Long-Edge Binding or Short-Edge Binding. 6. Click Print. Print on both sides manually 1. Insert enough paper into one of the trays to accommodate the print job. If you are loading special paper such as letterhead, load it in one of the following ways: ● For Tray 1, load the letterhead paper face-up with the top edge feeding into the product first. ● For all other trays, load the letterhead paper face-down with the top edge at the front of the tray. 2. On the File menu, click Print. 3. On the Finishing menu, select Manually Print on 2nd Side. 4. Click Print. Follow the instructions in the pop-up window that appears on the computer screen before placing the output stack in Tray 1 for printing the second half. 5. Go to the product, and remove any blank paper that is in Tray 1. 6. Insert the printed stack face-up into Tray 1 with the top edge feeding into the product first. You must print the second side from Tray 1. 7. If prompted, press the appropriate control-panel button to continue. 32 Chapter 4 Use the product with Macintosh ENWW

If the product is connected to a network, use the Services menu to obtain product and supply-status information. 1. On the File menu, click Print. 2. Open the Services menu. 3. To open the embedded Web server and perform a maintenance task, do the following: a. Select Device Maintenance. b. Select a task from the drop-down list. c. Click Launch. 4. To go to various support Web sites for this device, do the following: a. Select Services on the Web. b. Select Internet Services, and select an option from the drop-down list. c. Click Go!. ENWW Use features in the Macintosh printer driver 33

Connect the USB cable Plug the USB cable into the product. Plug the other end of the USB cable into the computer. 1 Type B USB port 2 Type B USB connector 36 Chapter 5 Connectivity ENWW

parameters from the control panel, the embedded Web server, or for most networks, from the HP Web Jetadmin software. Supported network protocols The product supports the TCP/IP network protocol. It is the most widely used and accepted networking protocol. Many networking services utilize this protocol. This product also supports IPv4 and IPv6. The following tables list the networking services/protocols that are supported on the product. Table 5-1 Printing Service name Description port9100 (Direct Mode) The default TCP/IP printing port on the HP Jetdirect print server, accessed by software such as HP Standard Port Line printer daemon (LPD) LPD provides line printer spooling services for TCP/IP systems. Use LPD services on the HP Jetdirect print server. WS Print Use the Microsoft Web Services for Devices (WSD) Print services supported on the HP Jetdirect print server. Table 5-2 Network product discovery Service name Description SLP (Service Location Protocol) Device Discovery Protocol, used to help find and configure network devices. Used primarily by Microsoft-based software programs. mDNS (multicast Domain Name Service - also known as “Rendezvous” or “Bonjour”) Device Discovery Protocol, used to help find and configure network devices. Used primarily by Apple Macintosh-based software programs. WS Discovery Allows Microsoft WS discovery protocols on the print server. LLMNR (TCP/IP v6) Indicates whether link local multicast name resolution (LLMNR) requests are responded to over IPv6. NetBIOS over TCP/IP Provides communication among applications on separate computers within a local area network. Because the programming interface runs through TCP/IP (NBT), each computer in the network has both a NetBIOS name and an IP address relevant to a host name (even though the two names might not be the same). DNS Client DNS domain name that the HP Jetdirect print server resides in (for example, support.hp.com). Table 5-3 Messaging and management Service name Description HTTP (hypertext transfer protocol) Allows Web browsers to communicate with embedded Web server. EWS (embedded Web server) Allows a user to manage the product through a Web browser. ENWW Network configuration 37

Used by network programs for product management. SNMP V3 and standard MIB-II (Management Information Base) objects are supported. Web Jetadmin (WJA) Management application that provides controlled access to HP Jetdirect and printer features. EPC HP Easy Printer Care Software 2.0 (EPC 2.0) provides HP Web Jetadmin-type functions for small and micro businesses with up to 15 HP LaserJet products. EPC 2.0 delivers effortless laser printer upkeep and protection for your printing investment, as well as simple, consolidated supplies replenishment. Table 5-4 IP addressing Service name Description DHCP (dynamic host configuration protocol) For Automatic IP address assignment. DHCP server provides the product with an IP address. Generally requires no user intervention for product to obtain IP address from a DHCP server. BOOTP (bootstrap protocol) For Automatic IP address assignment. BOOTP server provides the product with an IP address. Requires administrator to input the product MAC hardware address on BOOTP server in order for product to obtain an IP address from that server. Auto IP For Automatic IP address assignment. If neither a DHCP server nor a BOOTP server is present, this service allows the product to generate a unique IP address. Manual IP Manually configure the IP address on the print server using the printer control panel or the embedded Web server. Telnet Set configuration parameters by using the default IP address to create a Telnet connection from your system to the HP Jetdirect print server. Once configured, the print server saves the configuration when turned off and then turned on. RARP You can configure the print server to use RARP on UNIX and Linux systems. Use RARP to answer the print server's RARP request and supply the print server with the IP address. The RARP method allows you to only configure the IP address. ARP/PING You can configure an HP Jetdirect print server with an IP address using the arp command from a supported system. The workstation from which the configuration is made must be located on the same network segment as the HP Jetdirect print server. Install the product on a network In this configuration, the product is connected directly to the network and can be configured to allow all computers on the network to print directly to the product. Table 5-3 Messaging and management (continued) 38 Chapter 5 Connectivity ENWW

1. Before turning on the product, connect the product directly to the network by inserting a network cable into the product network port. 2. Turn on the product, wait 2 minutes, and then use the control panel to print a configuration page. NOTE: Make sure that an IP address is listed on the configuration page before proceeding to the next step. If an IP address is not present, reprint the configuration page. 3. Insert the product CD into the computer. If the software installer does not start, navigate to the setup.exe file on the CD and double-click the file. 4. Follow the installer instructions. NOTE: When the installer prompts for a network address, provide the IP address listed on the configuration page that you printed before starting the installer program, or search for the product on the network. 5. Allow the installation process to complete. Configure the network product View or change network settings You can use the embedded Web server to view or change IP configuration settings. 1. Print a configuration page, and locate the IP address. ● If you are using IPv4, the IP address contains only digits. It has this format: xxx.xxx.xxx.xxx ● If you are using IPv6, the IP address is a hexadecimal combination of characters and digits. It has this format: xxxx::xxx:xxxx:xxxx:xxxx 2. Type the IP address into the address line of a Web browser to open the embedded Web server. 3. Click the Networking tab to obtain network information. You can change settings as needed. Set or change the network password Use the embedded Web server to set a network password or change an existing password. 1. Open the embedded Web server and click the Networking tab. 2. In the left-side pane, click Authorization. NOTE: If a password has previously been set, you are prompted to type the password. Type the password, and then click the Apply button. 3. Type the new password in the Password box and in the Confirm Password box. 4. At the bottom of the window, click the Apply button to save the password. ENWW Network configuration 39

AutoIP. Automatic configuration 1. On the control panel, press OK. 2. Use the arrow buttons to select Network config., and then press OK. 3. Use the arrow buttons to select either BOOTP or DHCP, and then press OK. 4. Use the arrow buttons to select Yes, and then press OK. It may take several minutes before the automatic IP address is ready for use. 5. Use the Back or Cancel button to leave the Network config. menu. NOTE: Specific automatic IP modes (such as BOOTP, DHCP, or AutoIP) can be changed by using the embedded Web server or HP ToolboxFX only. If AutoIP is disabled, HP default IP (192.0.0.192) will automatically be enabled. Manual configuration 1. On the control panel, press OK. 2. Use the arrow buttons to select Network config., and then press OK. 3. Use the arrow buttons to select CFG TCP/IP, and then press OK. 4. Use the arrow buttons to select BOOTP, make sure the value is No, and then press OK. 5. Use the arrow buttons to select DHCP, make sure the value is No, and then press OK. 6. Use the arrow buttons to select IP BYTE 1, and then press OK. 7. Use the arrow buttons to change the value of IP BYTE 1, and then press OK. 8. Repeat steps 6 and 7 for IP BYTE 2, IP BYTE 3, and IP BYTE 4. Also, repeat steps 6 and 7 for the Subnet Mask (SM BYTE 1, SM BYTE 2, SM BYTE 3, SM BYTE 4) and Default Gateway (GW BYTE 1, GW BYTE 2, GW BYTE 3, GW BYTE 4). 9. Use the Back or Cancel button to leave the Network config. menu. IPv4 and IPv6 settings The IPv4 and IPv6 protocols can be configured manually. The IPv4 protocol can be set from HP ToolboxFX or from the product control panel. The IPv6 protocol can be set from the product control panel or the embedded Web server. 40 Chapter 5 Connectivity ENWW

NOTE: Incorrect changes to the link speed setting might prevent the product from communicating with other network devices. For most situations, the product should be left in automatic mode. Changes can cause the product to power cycle. Changes should be made only while the product is idle. 1. On the control panel, press OK. 2. Use the arrow buttons to select Network config., and then press OK. 3. Use the arrow buttons to select CFG LINK, and then press OK. 4. Use the arrow buttons to select LINK, and then press OK. 5. Use the arrow buttons to select one of the following settings. ● AUTO ● 10T HALF ● 10T FULL ● 100TX HALF ● 100TX FULL ● 100TX AUTO ● 1000TX FULL NOTE: The setting must match with the network product to which you are connecting (a network hub, switch, gateway, router, or computer). ENWW Network configuration 41

● Understand paper and print media use ● Supported paper and print media sizes ● Custom paper sizes ● Supported paper and print media types ● Tray and bin capacity ● Special paper or print media guidelines ● Load trays ● Configure trays ● Use paper output options ENWW 43

This product supports a variety of paper and other print media in accordance with the guidelines in this user guide. Paper or print media that does not meet these guidelines might cause the following problems: ● Poor print quality ● Increased jams ● Premature wear on the product, requiring repair For best results, use only HP-brand paper and print media designed for laser printers or multiuse. Do not use paper or print media made for inkjet printers. Hewlett-Packard Company cannot recommend the use of other brands of media because HP cannot control their quality. It is possible for paper to meet all of the guidelines in this user guide and still not produce satisfactory results. This might be the result of improper handling, unacceptable temperature and/or humidity levels, or other variables over which Hewlett-Packard has no control. CAUTION: Using paper or print media that does not meet Hewlett-Packard's specifications might cause problems for the product, requiring repair. This repair is not covered by the Hewlett-Packard warranty or service agreements. 44 Chapter 6 Paper and print media ENWW

This product supports a number of paper sizes, and it adapts to various media. NOTE: To obtain best results, select the correct paper size and type in the printer driver before printing. Table 6-1 Supported paper and print media sizes Size and dimensions Tray 1 Tray 2 Optional 500-sheet Tray 3 Duplexer Letter 216 x 279 mm (8.5 x 11 inches) Legal 216 x 356 mm (8.5 x 14 inches) A4 210 x 297 mm (8.27 x 11.69 inches) A5 148 x 210 mm (5.83 x 8.27 inches) A6 105 x 148 mm (4.1 x 5.8 inches) B5 (JIS) 182 x 257 mm (7.17 x 10.12 inches) Executive 184 x 267 mm (7.24 x 10.51 inches) Postcard (JIS) 100 x 148 mm (3.9 x 5.8 inches) Double Postcard (JIS) 148 x 200 mm (5.8 x 7.9 inches) 16K 184 x 260 mm (7.2 x 10.2 inches) 16K 195 x 270 mm (7.7 x 10.6 inches) 16K 197 x 273 mm (7.8 x 10.8 inches) 8.5 x 13 216 x 330 mm (8.5 x 13 inches) Envelope Commercial #10 105 x 241 mm (4.13 x 9.49 inches) Envelope B5 ISO ENWW Supported paper and print media sizes 45

Tray 1 Tray 2 Optional 500-sheet Tray 3 Duplexer 176 x 250 mm (6.7 x 9.8 inches) Envelope C5 ISO 162 x 229 mm (6.93 x 9.84 inches) Envelope DL ISO 110 x 220 mm (4.33 x 8.66 inches) Envelope Monarch 98 x 191 mm (3.9 x 7.5 inches) Custom 76 x 127 mm to 216 x 356 mm (3.0 x 5.0 inches to 8.5 x 14 inches) Custom paper sizes This product supports a variety of custom paper sizes. Supported custom sizes are sizes that are within the minimum- and maximum-size guidelines for the product but are not listed in the supported paper sizes table. When using a supported custom size, specify the custom size in the print driver, and load the paper in a tray that supports custom sizes. Table 6-1 Supported paper and print media sizes (continued) 46 Chapter 6 Paper and print media ENWW

For a complete list of specific HP-brand paper that this product supports, go to www.hp.com/support/ ljp2050series. Paper type (control panel) Paper type (printer driver) Tray 1 Tray 2 Optional 500- sheet Tray 3 Duplexer PLAIN 75–95 G Plain LIGHT 60-74 G Light 60-74g MID-WEIGHT Mid-weight HEAVY 111–130 G Heavy 111–130g EXTRA HEAVY 131–175 G Extra heavy 131–175g TRANSPARENCY Monochrome Laser Transparency LABELS Labels LETTERHEAD Letterhead PREPRINTED Preprinted PREPUNCHED Prepunched COLOR Colored ROUGH Rough BOND Bond RECYCLED Recycled ENVELOPE Envelope ENWW Supported paper and print media types 47

Tray or bin Paper type Specifications Quantity Tray 1 Paper Range: 60 g/m2 (16 lb) bond to 200 g/m2 (54 lb) bond Maximum stack height: 5 mm (0.3 inch) Equivalent to 50 sheets of 75 g/ m2 (20 lb) bond Envelopes Less than 60 g/m2 (16 lb) bond to 90 g/m2 (24 lb) bond Up to 10 envelopes Labels Maximum 0.23 mm (0.009 inch) thick Maximum stack height: 5 mm (0.3 inch) Transparencies Minimum 0.13 mm (0.005 inch) thick Maximum stack height: 5 mm (0.3 inch) Tray 2 Paper Range: 60 g/m2 (16 lb) bond to 135 g/m2 (36 lb) bond Equivalent to 250 sheets of 75 g/ m2 (20 lb) bond Maximum stack height for A6 paper: 15 mm (0.59 inch) Transparencies Minimum 0.13 mm (0.005 inch) thick Maximum stack height: 26 mm (1.0 inch) Optional 500-sheet Tray 3 Paper Range: 60 g/m2 (16 lb) bond to 135 g/m2 (36 lb) bond Equivalent to 500 sheets of 75 g/ m2 (20 lb) bond Maximum stack height for A6 paper: 40 mm (1.6 inches) Transparencies Minimum 0.13 mm (0.005 inch) thick Maximum stack height: 54 mm (2.1 inches) Standard top bin Paper Up to 125 sheets of 75 g/m2 (20 lb) bond 48 Chapter 6 Paper and print media ENWW

This product supports printing on special media. Use the following guidelines to obtain satisfactory results. When using special paper or print media, be sure to set the type and size in your print driver to obtain the best print results. CAUTION: HP LaserJet printers use fusers to bond dry toner particles to the paper in very precise dots. HP laser paper is designed to withstand this extreme heat. Using inkjet paper not designed for this technology could damage your printer. Media type Do Do not Envelopes ● Store envelopes flat. ● Use envelopes where the seam extends all the way to the corner of the envelope. ● Use peel-off adhesive strips that are approved for use in laser printers. ● Do not use envelopes that are wrinkled, nicked, stuck together, or otherwise damaged. ● Do not use envelopes that have clasps, snaps, windows, or coated linings. ● Do not use self-stick adhesives or other synthetic materials. Labels ● Use only labels that have no exposed backing between them. ● Use Labels that lie flat. ● Use only full sheets of labels. ● Do not use labels that have wrinkles or bubbles, or are damaged. ● Do not print partial sheets of labels. Transparencies ● Use only transparencies that are approved for use in laser printers. ● Place transparencies on a flat surface after removing them from the product. ● Do not use transparent print media not approved for laser printers. Letterhead or preprinted forms ● Use only letterhead or forms approved for use in laser printers. ● Do not use raised or metallic letterhead. Heavy paper ● Use only heavy paper that is approved for use in laser printers and meets the weight specifications for this product. ● Do not use paper that is heavier than the recommended media specification for this product unless it is HP paper that has been approved for use in this product. Glossy or coated paper ● Use only glossy or coated paper that is approved for use in laser printers. ● Do not use glossy or coated paper designed for use in inkjet products. ENWW Special paper or print media guidelines 49

If you are using paper that requires a specific orientation, load it according to the information in the following table. Tray Single-sided printing Duplex printing Envelope printing Tray 1 Face-up Top edge leading into the product Face-up Top edge leading into the product Front of envelope face-up Short edge with postage leading into the product All other trays Face-down Top edge at the front of the tray Face-down Top edge at the front of the tray Use only Tray 1 for printing envelopes. 50 Chapter 6 Paper and print media ENWW

from other trays. Media guides ensure that the media is correctly fed into the printer and that the print is not skewed (crooked on the media). When loading media, adjust the media guides to match the width of the media that you are using. ENWW Load trays 51

Media guides ensure that the media feeds correctly into the printer and that the print is not skewed. Tray 2 has side and rear media guides. When loading media, adjust the media guides to match the length and width of the media that you are using. NOTE: When you add new media, make sure that you remove all of the media from the input tray and straighten the stack of new media. This reduces jams by preventing multiple sheets of media from feeding through the printer at one time. Load A6-size paper When loading A6-size paper, adjust the length by sliding forward only the center panel of the rear media guide. 52 Chapter 6 Paper and print media ENWW

an envelope, then a letter, then an envelope, and so on. Load envelopes in Tray 1 and load letterhead into Tray 2. To print using manual feed, open the printer Properties or Printer Setup, and then select Manual Feed (tray 1) from the Source Tray drop-down list. After you have enabled manual feed, press the OK button to print. ENWW Load trays 53

3. Press the down arrow to select Paper setup, and then press OK. 4. Press the down arrow to select the desired tray, and then press OK. 5. Press the down arrow to select Paper type or Paper size, and then press OK. 6. Press the down arrow to select the size or type. 7. Press OK to save the settings. 54 Chapter 6 Paper and print media ENWW

The product has two output locations: the top (standard) output bin and the straight-through paper path (rear output). Print to the top (standard) output bin The top output bin collects paper face-down, in the correct order. The top output bin should be used for most print jobs, including transparencies. To use the top output bin, be sure that the rear output (straight- through paper path) is closed. To avoid jams, do not open or close the rear output while the product is printing. ENWW Use paper output options 55

The product always uses the straight-through paper path if it is open. Paper exits face-up, with the last page on top (reverse order). Printing from Tray 1 to the rear output provides the straightest path. Opening the straight-through paper path might improve performance with the following paper types: ● Envelopes ● Labels ● Small custom-size paper ● Postcards ● Paper heavier than 120 g/m2 (32 lb) To open the straight-through paper path, grasp the handle at the top of the rear door, and pull the door down. NOTE: Be sure to open the straight-through paper path, not the jam-release door. 56 Chapter 6 Paper and print media ENWW

less toner and decrease the cost per page. However, using EconoMode can also reduce print quality. HP does not recommend full-time use of EconoMode. If EconoMode is used full-time, the toner supply might outlast the mechanical parts in the print cartridge. If print quality begins to degrade under these circumstances, you will need to install a new print cartridge, even if there is toner supply remaining in the cartridge. Enable or disable EconoMode in any of these ways: ● In the embedded Web server (network models only), open the Settings tab and select the Configure Device option. Navigate to the Print Quality submenu. ● In the Windows PCL printer driver, open the Paper/Quality tab, and select the EconoMode option. 58 Chapter 7 Use product features ENWW

product prints at a slower speed. Follow these steps to enable quiet mode. 1. On the control panel, press OK. 2. Press the down arrow to select System setup, and then press OK. 3. Press the down arrow to select Quiet mode, and then press OK. 4. Press the down arrow to select On, and then press OK. ENWW Quiet mode 59

You can stop a print request by using the control panel or by using the software program. For instructions about how to stop a print request from a computer on a network, see the online Help for the specific network software. NOTE: It can take some time for all printing to clear after you have canceled a print job. Stop the current print job from the control panel ▲ Press the Cancel button on the control panel. Stop the current print job from the software program When you send the print job, a dialog box appears briefly on the screen, giving you the option to cancel the print job. If several requests have been sent to the product through your software, they might be waiting in a print queue (for example, in Windows Print Manager). See the software documentation for specific instructions about canceling a print request from the computer. If a print job is waiting in a print queue or print spooler, delete the print job there. 1. Windows XP and Windows Server 2003 (using the default Start menu view): Click Start, click Settings, and then click Printers and Faxes. -or- Windows 2000, Windows XP, and Windows Server 2003 (using the Classic Start menu view): Click Start, click Settings, and then click Printers. -or- Windows Vista: Click Start, click Control Panel, and then in the category for Hardware and Sound click Printer. 2. In the list of printers, double-click the name of this product to open the print queue or spooler. 3. Select the print job that you want to cancel, and then press Delete. 62 Chapter 8 Print tasks ENWW

NOTE: The following information is for the HP PCL 6 printer driver. Open the printer driver How do I Steps to perform Open the printer driver On the File menu in the software program, click Print. Select the printer, and then click Properties or Preferences. Get help for any printing option Click the ? symbol in the upper-right corner of the printer driver, and then click any item in the printer driver. A pop-up message displays that provides information about the item. Or, click Help to open the online Help. Use printing shortcuts To perform the following tasks, open the printer driver and click the Printing Shortcuts tab. NOTE: In previous HP printer drivers, this feature was called Quick Sets. How do I Steps to perform Use a printing shortcut Select one of the shortcuts, and then click OK to print the job with the predefined settings. Create a custom printing shortcut a) Select an existing shortcut as a base. b) Select the print options for the new shortcut. c) Click Save As, type a name for the shortcut, and click OK. ENWW Use features in the Windows printer driver 63

To perform the following tasks, open the printer driver and click the Paper/Quality tab. How do I Steps to perform Select a page size Select a size from the Paper size drop-down list. Select a custom page size a) Click Custom. The Custom Paper Size dialog box opens. b) Type a name for the custom size, specify the dimensions, and click OK. Select a paper source Select a tray from the Paper source drop-down list. Select a paper type Select a type from the Paper type drop-down list. Print covers on different paper Print the first or last page on different paper a) In the Special pages area, click Covers or Print pages on different paper, and then click Settings. b) Select an option to print a blank or preprinted front cover, back cover, or both. Or, select an option to print the first or last page on different paper. c) Select options from the Paper source and Paper type drop-down lists, and then click Add. d) Click OK. Adjust the resolution of printed images In the Print Quality area, select an option from the drop-down list. See the printer-driver online Help for information about each of the available options. Select draft-quality printing In the Print Quality area, click EconoMode. Set document effects To perform the following tasks, open the printer driver and click the Effects tab. How do I Steps to perform Scale a page to fit on a selected paper size Click Print document on, and then select a size from the drop- down list. Scale a page to be a percent of the actual size Click % of actual size, and then type the percent or adjust the slider bar. Print a watermark a) Select a watermark from the Watermarks drop-down list. b) To print the watermark on the first page only, click First page only. Otherwise, the watermark is printed on each page. Add or edit watermarks NOTE: The printer driver must be stored on your computer for this to work. a) In the Watermarks area, click Edit. The Watermark Details dialog box opens. b) Specify the settings for the watermark, and then click OK. 64 Chapter 8 Print tasks ENWW

To perform the following tasks, open the printer driver and click the Finishing tab. How do I Steps to perform Print on both sides (Duplex) 1. Set the product for the correct width of paper that you are using. At the back of the product, lift the duplex jam- release door, and locate the blue paper-width selection lever. ◦ Letter and Legal-size paper: Push the lever in. ◦ A4-size paper: Pull the lever out. 2. Insert enough paper into one of the trays to accommodate the print job. If you are loading special paper such as letterhead, load it in one of the following ways: ◦ For Tray 1, load the letterhead paper face-up with the top edge feeding into the product first. ◦ For all other trays, load the letterhead paper face- down with the top edge at the front of the tray. 3. In the printer driver, click Print on both sides. If you will bind the document along the top edge, click Flip pages up. 4. Click the OK button to print the job. Print a booklet 1. Set the product for the correct width of paper that you are using. At the back of the product, lift the duplex jam- release door, and locate the blue paper-width selection lever. ◦ Letter and Legal-size paper: Push the lever in. ◦ A4-size paper: Pull the lever out. 2. In the printer driver, click Print on both sides. ENWW Use features in the Windows printer driver 65

Steps to perform 3. In the Booklet layout drop-down list, click Left binding or Right binding. The Pages per sheet option automatically changes to 2 pages per sheet. 4. Click the OK button to print the job. Print multiple pages per sheet a) Select the number of pages per sheet from the Pages per sheet drop-down list. b) Select the correct options for Print page borders, Page order, and Orientation. Select page orientation a) In the Orientation area, click Portrait or Landscape. b) To print the page image upside down, click Rotate by 180 degrees. Obtain support and product-status information To perform the following tasks, open the printer driver and click the Services tab. How do I Steps to perform Obtain support information for the product and order supplies online In the Internet Services drop-down list, select a support option, and click Go! Check the status of the product, including the level of supplies Click the Device and Supplies Status icon. The Device Status page of the HP embedded Web server opens. 66 Chapter 8 Print tasks ENWW

To perform the following tasks, open the printer driver and click the Advanced tab. How do I Steps to perform Select advanced printing options In any of the sections, click a current setting to activate a drop- down list so you can change the setting. Change the number of copies that are printed NOTE: If the software program that you are using does not provide a way to print a particular number of copies, you can change the number of copies in the driver. Changing this setting affects the number of copies for all print jobs. After your job has printed, restore this setting to the original value. Open the Paper/Output section, and then enter the number of copies to print. If you select 2 or more copies, you can select the option to collate the pages. Load letterhead or preprinted paper the same way for every job, whether printing on one or both sides of the page a) Open the Document Options section, and then open the Printer Features section. b) In the Alternative Letterhead Mode drop-down list, select On. c) At the product, load the paper the same way you would for printing on both sides. Change the order in which pages are printed a) Open the Document Options section, and then open the Layout Options section. b) In the Page Order drop-down list, select Front to Back to print the pages in the same order as they are in the document, or select Back to Front to print the pages in the reverse order. ENWW Use features in the Windows printer driver 67

● Print the information pages ● Use the HP ToolboxFX software ● Manage a network product ● Lock the product ● Manage supplies ● Replace supplies and parts ● Install memory ● Clean the product ENWW 69

From the product control panel, you can print information pages that give details about the product and its current configuration using the Reports menu. Name of report Description Demo page Prints a page that demonstrates print quality. Menu structure Prints the control-panel menu map that shows the layout and current settings for the control-panel menu items. Config report Prints the current product configuration. Supplies status Prints a supplies status page that shows the supplies levels for the product, an approximate number of pages remaining, cartridge-usage information, the serial number, a page count, and ordering information, when available. Network Report Prints a list of all product network settings. Usage Page Prints a page that shows a count of all paper sizes that have passed through the product, lists whether they were one-sided or two-sided, and shows a page count. PCL Font List Prints a PCL font list that shows all the PCL fonts that are currently available to the product. PS font list Prints a PS font list that shows all the PS fonts that are currently available to the product. PCL 6 Font List Prints a list of all the PCL6 fonts that are installed. Service Page Prints the service report. Print the information pages 1. Press OK. 2. Press the down arrow to select Reports, and then press OK. 3. Press the down arrow to select the required report, and then press OK to print. 70 Chapter 9 Manage and maintain the product ENWW

HP ToolboxFX is a program that you can use to complete the following tasks: ● Check the product status. ● Configure the product settings. ● View troubleshooting information. ● View online documentation. You can view HP ToolboxFX when the product is directly connected to a computer or when it is connected to the network. You must perform the recommended full software installation to use HP ToolboxFX. View HP ToolboxFX Open HP ToolboxFX in one of these ways: ● In the Windows system tray or on your desktop, double-click the HP ToolboxFX icon. ● On the Windows Start menu, click Programs (or All Programs in Windows XP), click HP, click HP LaserJet P2050 Series, and then click HP ToolboxFX. ENWW Use the HP ToolboxFX software 71

● Device status. This page indicates product conditions such as a jam or an empty tray. After you correct a problem, click Refresh status to update the product status. ● Supplies status. View details such as the estimated percent of toner remaining in the print cartridge and the number of pages that have been printed with the current print cartridge. This page also has links for ordering supplies and for finding recycling information. ● Device configuration. View a detailed description of the current product configuration, including the amount of memory installed and whether optional trays are installed. ● Network summary. View a detailed description of the current network configuration, including the IP address and network status. ● Print info pages. Print the Configuration page and other information pages, such as the Supplies status page. ● Event log. View a history of product errors. The most recent error is listed first. Event log The Event log is a table that contains codes corresponding to error messages that have appeared on the product control-panel display, a brief description of each error, and the number of pages that printed when each error occurred. For more information about error messages, see Interpret control-panel messages on page 102. 72 Chapter 9 Manage and maintain the product ENWW

● Set up Status Alerts. Set up the product to send you pop-up alerts for certain events, such as low toner levels. ● Set up E-mail Alerts. Set up the product to send you e-mail alerts for certain events, such as low toner levels. Set up Status Alerts Use this to set up the product so that it sends alerts to your computer when jams, low levels of toner in HP print cartridges, a non-HP print cartridge in use, empty input trays, and specific error messages occur. Select to receive a pop-up, a system tray icon, a desktop alert, or any combination of these. The pop- up and desktop alerts only appear when the product is printing from the computer on which you set up the alerts. Desktop alerts are only visible momentarily, and disappear automatically. Change the Cartridge low threshold setting, which sets the toner level that causes a low toner alert, on the System setup page. NOTE: You must click Apply before your changes take effect. Set up E-mail Alerts Use this to configure up to two e-mail addresses to receive alerts when certain events occur. You can specify different events for each e-mail address. Use the information for the e-mail server that will send out the e-mail alert messages for the product. NOTE: You can only configure e-mail alerts to be sent from a server that does not require user authentication. If your e-mail server requires you to log in with a username and password, you cannot enable e-mail alerts. NOTE: You must click Apply before your changes take effect. Help The Help folder contains links to the following main pages: ● Troubleshooting. View troubleshooting help topics, print troubleshooting pages, and clean the product. ● Paper and Print Media. Print information about how to obtain optimal results from your product using various types of paper and print media. ● How do I? Link to the user-guide index. ● User Guide. View information about the product usage, warranty, specifications, and support. The User Guide is available in both HTML and PDF format. ENWW Use the HP ToolboxFX software 73

● Device Information. View information such as the product description and a contact person. ● Paper Handling. Configure trays or change the product paper-handling settings, such as default paper size and default paper type. ● Printing. Change the default product print settings, such as number of copies and paper orientation. ● PCL 5. Change the PCL settings. ● PostScript. Change the PS settings. ● Paper Types. Change the mode settings for each media type, such as letterhead, prepunched, or glossy paper. ● System Setup. Change the system settings, such as jam recovery and auto-continue. Change the Cartridge low threshold setting, which sets the toner level that causes a low toner alert. ● Troubleshooting. Gain access to various procedures required to maintain the product. ● Password. Set a password to protect the device settings. Once a password is set, users will be prompted to enter the password before being allowed to change device settings. This password is the same as the embedded Web server password. Device Information The Device Information page stores data about your product for future reference. The information that you type in the fields on this page appears on the Configuration page. You can type any character in each of these fields. NOTE: You must click Apply before your changes take effect. 74 Chapter 9 Manage and maintain the product ENWW

the control-panel menus on the control panel. For more information, see Use the control-panel menus on page 11. The following options are available for handling print jobs when the product is out of media: ● Select Wait for paper to be loaded. ● Select Cancel from the Paper out action drop-down list to cancel the print job. ● Select Override from the Paper out time drop-down list to send the print job to another paper tray. The Paper out time field specifies how long the product waits before acting on your selections. You can specify from 0 to 3600 seconds. NOTE: You must click Apply before your changes take effect. Printing Use these options to configure the settings for all print functions. These are the same options that are available on the control panel. For more information, see Use the control-panel menus on page 11. NOTE: You must click Apply before your changes take effect. PCL5c Use these options to configure the settings when you are using the PCL print personality. NOTE: You must click Apply before your changes take effect. PostScript Use this option when you are using the PostScript print personality. When the Print PostScript error option is turned on, the PostScript error page automatically prints when PostScript errors occur. NOTE: You must click Apply before your changes take effect. Print quality Use the HP ToolboxFX print-quality options to improve the appearance of print jobs. These are the same options that are available on the product control panel. For more information, see Use the control-panel menus on page 11. The four options provided for controlling print quality are resolution, REt (Resolution Enhancement technology), print density, and EconoMode. ● Resolution. Select 600 resolution for average print jobs and Fast Res 1200 for higher-quality print jobs. Select ProRes 1200 for the highest-quality print job, but a longer printing time. ● REt. You can turn on REt, which HP provides for improved print quality. ● Print density. For increased print density, select a higher number. For decreased print density, select a lower number. ● EconoMode. Turn EconoMode on when you are printing average print jobs. EconoMode is a feature that allows the product to use less toner per page. Selecting this option might extend the ENWW Use the HP ToolboxFX software 75

The printed image is lighter, but it is adequate for printing drafts or proofs. HP does not recommend full-time use of EconoMode. If EconoMode is used full-time, it is possible that the toner supply will outlast the mechanical parts in the print cartridge. If print quality begins to degrade under these circumstances, you will need to install a new print cartridge, even if there is toner supply remaining in the cartridge. NOTE: You must click Apply before the changes take effect. Paper Types Use these options to configure print modes that correspond to the various media types. To reset all modes to factory default settings, select Restore modes. NOTE: You must click Apply before your changes take effect. System Setup Use these system settings to configure miscellaneous print settings. These settings are not available on the control panel. NOTE: You must click Apply before your changes take effect. Troubleshooting During the printing process, paper, toner and dust particles can accumulate inside the product. Over time, this buildup can cause print-quality problems such as toner specks or smearing. The HP ToolboxFX provides an easy method for cleaning the paper path. For more information, see Clean the paper path on page 91. Network Settings The network administrator can use this tab to control the network-related settings for the product when it is connected to an IP-based network. Shop for Supplies This button, at the top of each page, links to a Web site where you can order replacement supplies. You must have Internet access to use this feature. Other Links This section contains links that connect you to the Internet. You must have Internet access in order to use any of these links. If you use a dial-up connection and did not connect when you first opened HP ToolboxFX, you must connect before you can visit these Web sites. Connecting might require that you close HP ToolboxFX and reopen it. ● HP Instant Support. Connects to the HP Instant Support Web site. ● Support and Troubleshooting. Connects to the support site for the product where you can search for help with a specific problem. ● Product Registration. Connects to the HP product registration Web site. 76 Chapter 9 Manage and maintain the product ENWW

Embedded Web server The embedded Web server allows you to view product and network status and to manage printing functions from your computer. Use the embedded Web server for the following tasks: ● View product status information ● Determine the remaining life on all supplies and order new ones ● View and change the size and type of paper loaded in each tray ● View and change the product default configuration settings ● View and change network configuration You do not need to install any software on the computer. Use one of these supported Web browsers: ● Internet Explorer 6.0 (and later) ● Netscape Navigator 7.0 (and later) ● Firefox 1.0 (and later) ● Mozilla 1.6 (and later) ● Opera 7.0 (and later) ● Safari 1.2 (and later) ● Konqueror 3.2 (and later) The embedded Web server works when the product is connected to a TCP/IP-based network. The embedded Web server does not support IPX-based connections or direct USB connections. NOTE: You do not have to have Internet access to open and use the embedded Web server. However, if you click a link on any of the pages, you must have Internet access in order to go to the site associated with the link. Open the embedded Web server To open the embedded Web server, type the IP address or hostname of the product in the address field of a supported Web browser. TIP: After you open the URL, bookmark it so that you can return to it quickly in the future. The embedded Web server has three tabs that contain settings and information about the product: the Status tab, the Settings tab, and the Networking tab. Status tab This tab provides information about product and supplies status, product and network configuration, and supplies reordering. ENWW Manage a network product 77

with the network administrator before changing settings on this tab. Networking tab This tab allows the network administrator to control network-related settings for the product when it is connected to an IP-based network. Links Links are located in the upper-right part of the Status pages. You must have Internet access in order to use any of these links. If you use a dial-up connection and did not connect when you first opened the embedded Web server, you must connect before you can visit these Web sites. Connecting might require that you close the embedded Web server and reopen it. ● Order Supplies. Click this link to connect to the Sure Supply Web site and order genuine HP supplies from HP or a reseller of your choice. ● Product Support. Click this link to connect to the support site for the product. You can search for help regarding general topics. Use HP Web Jetadmin software HP Web Jetadmin is a Web-based software solution for remotely installing, monitoring, and troubleshooting network-connected peripherals. The intuitive browser interface simplifies cross-platform management of a wide range of devices, including HP and non-HP devices. Management is proactive, allowing network administrators the ability to resolve issues before users are affected. Download this free, enhanced-management software at www.hp.com/go/webjetadmin_software. To obtain plug-ins to HP Web Jetadmin, click plug-ins, and then click the download link that is next to the name of the plug-in that you want. The HP Web Jetadmin software can automatically notify you when new plug-ins are available. On the Product Update page, follow the directions to automatically connect to the HP Web site. If installed on a host server, HP Web Jetadmin is available to any client through a supported Web browser, such as Microsoft Internet Explorer 6.0 for Windows or Netscape Navigator 7.1 for Linux. Browse to the HP Web Jetadmin host. NOTE: Browsers must be Java™-enabled. Browsing from an Apple PC is not supported. Use security features The product supports security standards and recommended protocols that help you keep the product secure, protect critical information on your network, and simplify the way you monitor and maintain the product. For in-depth information about HP's secure imaging and printing solutions, visit www.hp.com/go/ secureprinting. The site provides links to white papers and FAQ documents about security features. Secure the embedded Web server You can configure the embedded Web server so that access to some tabs requires a password. See Set or change the network password on page 39. 78 Chapter 9 Manage and maintain the product ENWW

The product has a slot that you can use to attach a cable-type security lock. ENWW Lock the product 79

Supplies life For information regarding specific product yield, see www.hp.com/go/learnaboutsupplies.com. To order supplies, see Supplies and accessories on page 131. Manage the print cartridge Print-cartridge storage Do not remove the print cartridge from its package until you are ready to use it. CAUTION: To prevent damage to the print cartridge, do not expose it to light for more than a few minutes. Use genuine HP print cartridges When you use a genuine new HP print cartridge, you can obtain the following supplies information: ● Percentage of supplies remaining ● Estimated number of pages remaining ● Number of pages printed HP policy on non-HP print cartridges Hewlett-Packard Company cannot recommend the use of non-HP print cartridges, either new or remanufactured. NOTE: Any damage caused by a non-HP print cartridge is not covered under the HP warranty and service agreements. To install a new HP print cartridge, see Change the print cartridge on page 83. To recycle the used cartridge, follow the instructions included with the new cartridge. Print-cartridge authentication The device automatically authenticates the print cartridge when it is inserted into the device. During authentication, the device notifies you whether a cartridge is a genuine HP print cartridge. If the device control-panel message states that this is not a genuine HP print cartridge and you believe you purchased an HP print cartridge, see HP fraud hotline and Web site on page 80. HP fraud hotline and Web site Call the HP fraud hotline (1-877-219-3183, toll-free in North America) or go to www.hp.com/go/ anticounterfeit when you install an HP print cartridge and the control-panel message says the cartridge is non-HP. HP will help determine if the cartridge is genuine and take steps to resolve the problem. 80 Chapter 9 Manage and maintain the product ENWW

● You are experiencing a high number of problems with the print cartridge. ● The cartridge does not look like it usually does (for example, the orange pull tab is missing, or the packaging differs from HP packaging). ENWW Manage supplies 81

Supply replacement guidelines Keep the following guidelines in mind when setting up the product. ● Sufficient space is required above and in the front of the product for removing supplies. ● The product should be located on a flat, sturdy surface. NOTE: Hewlett-Packard recommends the use of HP supplies in this product. Use of non-HP supplies can cause problems requiring service that is not covered by the HP warranty or service agreements. Redistribute toner When toner is low, faded or light areas appear on the printed page. You might be able to temporarily improve print quality by redistributing the toner. 1. Push the button to open the print-cartridge door, and then remove the print cartridge. 2. To redistribute the toner, gently rock the print cartridge from front to back. CAUTION: If toner gets on your clothing, wipe it off with a dry cloth and wash the clothing in cold water. Hot water sets toner into the fabric. 82 Chapter 9 Manage and maintain the product ENWW

If the print is still light, install a new print cartridge. Change the print cartridge When a print cartridge approaches the end of useful life, you are prompted to order a replacement. You can continue printing with the current cartridge until redistributing the toner no longer yields acceptable print quality. 1. Push the button to open the print-cartridge door, and then remove the print cartridge. 2. Remove the new print cartridge from the bag. Place the used print cartridge in the bag for recycling. ENWW Replace supplies and parts 83

CAUTION: Do not touch the shutter or the surface of the roller. 4. Bend the tab on the left side of the cartridge until the tab breaks loose. Pull the tab until all the tape is removed from the cartridge. Place the tab and tape in the print-cartridge box to return for recycling. 5. Align the print cartridge with the tracks inside the product, insert the print cartridge until it is firmly seated, and then close the print-cartridge door. 6. Installation is complete. Place the used print cartridge in the box in which the new cartridge arrived. See the enclosed recycling guide for recycling instructions. For additional help, go to www.hp.com/support/ljp2050series. 84 Chapter 9 Manage and maintain the product ENWW

compatible with the product. Install product memory This product has one DIMM slot. CAUTION: Static electricity can damage DIMMs. When handling DIMMs, either wear an antistatic wrist strap or frequently touch the surface of the DIMM antistatic package, then touch bare metal on the product. If you have not already done so, print a configuration page to find out how much memory is installed in the product before adding more memory. See Print the information pages on page 70. 1. After the configuration page has printed, turn the product off and disconnect the power cord. 2. Disconnect all interface cables. ENWW Install memory 85

4. Remove the DIMM from the antistatic package. CAUTION: To reduce the possibility of damage caused by static electricity, always wear an electrostatic discharge (ESD) wrist strap or touch the surface of the antistatic package before handling DIMMs. 5. Hold the DIMM by the edges, and align the notches on the DIMM with the DIMM slot. (Check that the locks on each side of the DIMM slot are open.) 86 Chapter 9 Manage and maintain the product ENWW

slot. Make sure that the locks on each side of the DIMM snap into place. CAUTION: Pressing the DIMM straight down will damage the contact pins. NOTE: To remove a DIMM, first release the locks. ENWW Install memory 87

8. Reconnect the interface cables and the power cord. 9. Turn the product on. Check DIMM installation After installing the DIMM, make sure that the installation was successful. 1. Turn the product on. Check that the Ready light is illuminated after the product has gone through the startup sequence. If an error message appears, a DIMM might have been incorrectly installed. See Interpret control-panel messages on page 102. 2. Print a configuration page (see Print the information pages on page 70). 3. Check the memory section on the configuration page and compare it to the configuration page that was printed before the memory installation. If the amount of memory has not increased, the DIMM might not be installed correctly, or the DIMM might be defective. Repeat the installation procedure. If necessary, install a different DIMM. NOTE: If you installed a product language (personality), check the "Installed Personalities and Options" section on the configuration page. This area should list the new product language. Save resources (permanent resources) Utilities or jobs that you download to the product sometimes include resources (for example, fonts, macros, or patterns). Resources that are internally marked as permanent remain in the product memory until you turn the product off. 88 Chapter 9 Manage and maintain the product ENWW