NEC SuperScript 1450 Operation & User’s Manual

S U P E R S C R I P T 1 4 5 0 N USER’S GUIDE May, 2000 703-A0445-001

The information disclosed in this document, including all designs and related materials, is the valuable property of NEC Technologies and/or its licensors, as appropriate reserve all patent, copyright and other proprietary rights to this document, including all design, manufacturing, reproduction, use and sales rights thereto, except to the extent said rights are expressly granted to others. The NEC Technologies product(s) discussed in this document are warranted in accordance with the terms of the Limited Warranty Statement accompanying each product. However, actual performance of each such product is dependent upon factors such as system configuration, customer data and operator control. Since implementation by customers of each product may vary, the suitability of specific product configurations and applications must be determined by the customer and is not warranted by NEC Technologies. To allow for design and specification improvements, the information in this document is subject to change at any time without notice. Reproduction of this document or portions thereof without prior approval of NEC Technologies is prohibited. © NEC Technologies, Inc., 2000 Microsoft, Windows, Windows 95, Windows 98, Windows NT, Windows 2000, and MS-DOS are registered trademarks of Microsoft Corporation. PostScript® is a trademark of Adobe Systems Incorporated. All other product, service, brand, or trade names used in this publication are the trademarks or registered trademarks of their respective companies or organizations. NEC disclaims any responsibility for specifying which marks are owned by which companies or organizations. Copyright 2000 NEC Technologies, Inc. 1250 N. Arlington Heights Rd. Itasca, IL 60143 All Rights Reserved. Copyright 2000 NEC Corporation 7-1 Shiba 5-Chome, Minato-Ku Tokyo 108-8001, Japan All Rights Reserved.

INTRODUCTION 7 Overview 7 SuperScript 1450 Highlights 7 Printer Options 7 System Requirements 8 Hardware Requirements 8 SuperScript 1450/1450N Features 8 Printer Driver Features 8 Status Monitor 9 Energy Saving 9 GETTING STARTED 11 Overview 11 Safety Instructions 11 Selecting a Location 11 Unpacking 12 Checking Printer Contents 13 Identifying Printer Parts 14 Front View 14 Back View 14 Back Internal View 14 Installing the Toner Cartridge 16 Loading The 550-sheet Cassette 18 Changing Paper Sizes 20 Connecting the Printer Locally 21 Connecting the Printer With USB 22 Printing a Settings Page 23 INSTALLING THE SOFTWARE 25 Overview 25 Windows Software Content 25 Installing the Software 25 Removing Printer Software 27 Software for Windows NT 4.0 27 Installing the Software 27 Removing Printer Software 27 Software for the Macintosh 27 Software Requirements 28 Hardware Requirements 28 Installing the Software 28 THE OPERATOR PANEL 31 Overview 31 Operator Panel Buttons 31 Operator Panel Lights 32 Operator Panel Light Messages 33 USING PRINT MEDIA 35 Overview 35 Choosing Paper 35 Printing to the Output Trays 36 Using the Face-up Output Tray 37 Using Tray 1: the Multipurpose Tray 38 Printing Manually 40 Printing Envelopes 41 Printing Labels 42 Printing on Transparencies 43 Printing on Letterhead 44 Printing on Card Stock 45 PRINTER TASKS 47 Overview 47 Basic Document Printing 48 Accessing Printer Properties 49 Canceling a Print Job 50 Canceling a Job From the Operator Panel 50 Canceling a Job from the Printer Folder 50 Saving Toner 50 Manual Duplexing 51 N-Up Printing 53

First Page Printing 56 Scale Printing 56 Poster Printing 57 Printing Watermarks 58 Using Page Overlays 59 Creating a New Overlay 59 Using a Page Overlay 59 Setting Graphic Properties 61 MAINTAINING YOUR PRINTER 63 Overview 63 Precautions 63 Internal Maintenance 63 Replacing the Toner Cartridge 64 Cleaning the Printer 65 Moving the Printer 66 PRINTER OPTIONS 69 Overview 69 Installing the 500-sheet 2nd Cassette 70 Accessing The Printer Controller Board 71 Printer Memory Upgrade 72 PostScript Level 2 Upgrade 73 TROUBLESHOOTING 75 Overview 75 General Printing Problems 75 Error Messages 77 Operator Panel Error Messages 77 Print Quality Problems 79 Solving Print Quality Problems 79 Paper Jam Problems 83 Tips for Avoiding Paper Jams 83 Understanding the Paper Path 83 Clearing Paper Jams 84 84 Paper Jams in the Input Area 84 Paper Jams in the Engine Area 85 Paper Jams in the Output Area 86 Paper Jams in the Auxiliary Tray 87 Common Windows Problems 88 Common Macintosh Problems 88 Common PostScript Problems 90 CUSTOMER SERVICE 91 Overview 91 Assistance Nearby 91 Help From Within Your Company 91 Help From Your Dealer 91 NEC Technical Support 91 How to Contact NEC 91 Ordering Supplies 92 NEC Warranty and Service 93 NEC Service Contracts 93 SuperScript 1400 Series Printer Limited Warranty 93 Warranty Period 93 Warranty Coverage 93 Warranty Support 94 Obtaining Warranty Service 94 Limitation of Damages and Implied Warranties 94 PRINTER SPECIFICATIONS 95 Operating Specifications 95 Media Specifications 97 Guidelines 97 THE REMOTE CONTROL PANEL 101 Overview 101 Windows Software Content 101 Installing the Software 101 Removing Printer Software 103

Installing the Software 103 Removing Printer Software 103 Software for the Macintosh 103 Software Requirements 104 Hardware Requirements 104 Installing the Software 104 SAFETY INFORMATION 107 Laser Safety 107 CDRH Regulations 107 Ozone Emission 107 FCC Statement 108 THE STATUS MONITOR 109

printers offer the best value today for dependable monochrome printing. They deliver high resolution results perfect for business presentations and reports. The Multipurpose Tray, 550-sheet Cassette, and optional 550- sheet 2nd Cassette combine to hold 1,200 sheets of paper. The SuperScript 1450 and 1450N has been designed to support all major personal computer operating systems, including: DOS, Windows ® 3.1x, Windows ® 95/98, Windows 2000, and Windows NT ® 4.0. Macintosh System 7.x and 8.x are supported with the optional 10/100Base-TX network interface card (NIC). These networking features allow users or workgroups on a TCP/IP, Novell ® Netware ® , DLC/LLC, or Apple EtherTalk ® network to share the printer. The following section reviews the features and options that will allow you to take full advantage of your SuperScript 1450 or 1450N’s capabilities. SuperScript 1450 Highlights • Prints up to 12 pages per minute • PCL6 printer language • 1,200 dpi • A 66MHz RISC processor • 4 MB of RAM standard, expandable to 132 MB Printer Options You can add these options to increase productivity and performance. • 550-sheet/40-envelope 2nd Cassette • Industry standard 72-pin DRAM SIMM’s • PostScript ® Level 3 Upgrade Kit • Apple ® LocalTalk ® and Serial Upgrade Kit • 10/100Base-TX internal Network Interface Card for model 1450 note: The instructions in this guide assume that you are familiar with your computer and/or network configuration, and that your system is configured and operating properly. The SuperScript 1450/1450N Laser Printer NEC SuperScript 1800 Art to Change!

System Requirements Your SuperScript 1450 or 1450N printer and software can operate using the following minimum system configurations. Windows Operating System • Microsoft Windows 95/98, Windows 2000, or Windows NT 4.0 • 486 or higher CPU • CD-ROM drive • 5 MB of free hard disk space • 8 MB or more of RAM Macintosh Operating System • MacOS 7.1 or higher • CD-ROM drive Hardware Requirements You need to provide the following additional hardware to setup and connect your printer. • For a direct connection, an IEEE 1284-compliant parallel cable. • If you are connecting a SuperScript 1450N printer or if you have installed the optional 1450 NIC, you will need a Category 5 twisted pair cable with RJ-45 connectors for 10/100Base-TX Ethernet. note: The SuperScript 1450N with a network interface card (NIC) automatically detects whether you have a 10 Mbps or 100 Mbps Ethernet connection. For better performance, NEC recommends that you use shielded cable when connecting to 100 Mbps Ethernet. S UPER S CRIPT 1450/1450N F EATURES The features of the SuperScript 1400 Series printer give you many ways to customize your print jobs. These include: • PCL6 printer drivers and the optional SuperScript 1450 PostScript Level 3 driver • From within your software application • The printer’s Remote Control Panel Printer Driver Features Manual Duplex Printing Duplex printing or “duplexing” allows you to manually print on both sides of the paper. You can use manual duplex printing two ways. Choosing Long Edge lets you have the binding orientation along the long edge of the paper as in a magazine. Choosing Short Edge lets you have the binding orientation along the short edge of the paper as in a calendar. The duplexing feature can be accessed from the printer driver’s Properties pages or from the Operator Panel. Proof Sheets This layout mode allows you to print out a reduced version of your document or booklet. It lets you scan multiple pages at a glance and is accessible through the Layout Mode area of the Finishing tab in your Window’s driver. Needs Editing

9 INTRODUCTION Watermarks With the watermark feature found in the Window’s printer driver you can superimpose a line of text diagonally across your final output. Typical examples of watermarks are the words “Draft” or “Confidential.” Scale to Paper Size This feature allows you to scale your print job to any supported paper size regardless of the digital document size. This can be useful when you want to check the detail in a small file. Status Monitor The SuperScript Status Monitor keeps track of the connection between your PC and your printer. Printer status messages, such as “Paper Needed in Tray 1” show up on your screen. See Appendix XX for more information on this useful feature. Unfortunately, the Status Monitor cannot monitor a printer connected to a network. Energy Saving The SuperScript 1450 and SuperScript 1450N printers meet the requirements of the Environmental Protection Agency’s ENERGY STAR ® Computers program for printers. The purpose of this program is to promote the manufacturing and marketing of energy- efficient office automation equipment, thereby potentially reducing combustion-related pollution. (The Energy Star emblem does not represent EPA endorsement of any product or service.) As an ENERGY STAR partner, NEC has determined that this product meets the ENERGY STAR guidelines for energy efficiency. ENERGY STAR is a U.S. registered mark. ORIGINAL

begin printing right away. Included are instructions for • Selecting a location and unpacking • Checking printer contents and identifying printer parts • Unpacking the standard 550-sheet Cassette • Installing the Toner Cartridge • Loading the 550-sheet Cassette • Connecting the printer to your computer S AFETY I NSTRUCTIONS To protect yourself and your equipment from possible damage, always follow these precautions. • Protect the printer from dampness or spills. • Save the printer box and all packing materials that came with your printer in case you need to ship it later. • Do not block or cover the vent on the left side of the printer. • Unless otherwise indicated in this guide, do not attempt to repair or modify the printer yourself. • Read the installation instructions carefully before you plug in your printer, and follow all warnings. • Keep this User’s Guide handy for reference. • The fuser area, under the Top and Back Covers is very hot. Let the printer cool before touching these areas. WARNING! This printer is intended to be electrically grounded. It comes with a three-wire grounding plug. This plug will only fit a grounded AC outlet or power strip. This is a safety feature. Do not defeat the purpose of the grounding plug by removing the third pin. S ELECTING A L OCATION Select a level, stable place with adequate space for air circulation and opening covers and trays. The area should be well ventilated and away from direct sunlight or sources of heat, cold, and humidity. See image below for clearance space. Do not set the printer close to the edge of your desk or table! 14” 13” 12” Keep printer vent unobstructed note: In order for this printer to work, it is very important to properly install the printer driver software after the printer is connected. See Chapter 3 for specific installation instructions for your operating system. allow 4” on left side For more details on printer dimensions see page 96.

U NPACKING Follow these steps to safely unpack the printer. 1. Open the top cover of the packing box and remove the Accessory Kit, QuickStart Guide, Toner Cartridge, and Power Cord (A) . 2. Carefully lift the printer out of the box (B) . Use the hand grips on both sides of the printer. 3. Make sure all items are included in your box (see the list on the next page). 4. Remove any packing tape from the printer. 5. Remove the 550-sheet Tray from the printer and remove any packing tape (C) . Unpacking the Printer note: Do not discard the box and packing material. Hand Grip The front of the printer should be facing you when you lift it! This printer weighs about 29 lbs. B A C

13 GETTING STARTED C HECKING P RINTER C ONTENTS Take a moment to verify that the following items were included in your printer box. • SuperScript 1450 or 1450N Printer • 550-sheet Cassette (already installed in printer) • QuickStart Guide • Accessory Kit (contained in an envelope) • Power Cord • Toner Cartridge Not Included … IEEE 1284-compliant Bidirectional Parallel Cable To connect your printer, you need to provide the proper cable. note: Save the box and packing material. Power Cord Toner Cartridge Accessory Kit • SuperScript 1450 User’s Guide • SuperScript 1450 Solutions CD • ServiceXpress Brochure For local connection: QuickStart Guide • SuperScript 1450 Network Guide (included with 1450N model) Certified USB Cable For USB connection: If any items are missing or damaged, contact the store where you purchased the printer.

I DENTIFYING P RINTER P ARTS Use the illustrations on the facing page to identify standard parts for the SuperScript 1450 or 1450N. Front View • Operator Panel —has two control buttons and four lights (LEDs). • Hand Grips —used for lifting printer. • Top Cover —provides access to the Toner Cartridge (also serves as the Main Output Tray). • Main Output Tray —holds up to 250 printed sheets. • Multipurpose Tray —drops open to hold various amounts of paper, envelopes, labels, or transparencies. Referred to as Tray 1 in the printer driver. • 550-sheet Cassette —standard input tray. Referred to as Tray 2 in the printer driver • Paper Level Indicator —a see through window showing paper level. Back View • Back Label —contains the printer’s serial number necessary for warranty registration. • Back Cover —serves as an output tray when opened. • Interface Panel —contains the Controller Board and any added options such as a network interface card (NIC). • Power Cord Connector —for attaching the Power Cord. • Power Switch —for turning on and off the printer. • Back Vent —allows ventilation. Back Internal View • Fuser Unit —uses heat and pressure to adhere image to the paper. • Face-up Output Tray —receives heavier printed media. • Feed Roller —Feeds media to the Face-up Output Tray.

15 GETTING STARTED Top Cover Operator Panel Main Output Tray Back Cover Connector BACK INTERNAL VIEW BACK VIEW FRONT VIEW with the Optional 550-sheet 2nd Cassette 550-sheet Cassette FRONT VIEW 1450 Model Important Printer Parts Power Switch Interface Panel Hand Grip Power Cord Multipurpose Tray Face-up Output Tray Feed Roller (Tray 2) Side Vent 550-sheet 2nd Cassette Paper Level Indicator (Tray 1) Fuser Unit (Face-up Output Tray) (Tray 3)

I NSTALLING THE T ONER C ARTRIDGE 1. Lift the Top Cover (A, B) . 2. Remove the Toner Cartridge from its bag (C). Do not open the shutter or touch the shiny green material on the underside of the Toner Cartridge. 3. Pull the end of the sealing tape straight out of the Toner Cartridge (D). 4. Hold the cartridge horizontally and shake as shown about 10 times (E). 5. Rock the Toner Cartridge forward and back several times (F). Please shake the Toner Cartridge thoroughly to loosen and distribute the toner inside, which may have settled during storage. Caution! To prevent damage from light, keep the Toner Cartridge covered until you are ready to install it. 6. Locate the cartridge slots on the inside of the printer (G). B C E D F G A Art being altered T This art will show other hand!

17 GETTING STARTED 7. Notice that the slots on both sides are curved (H). 8. Grasp the handle and gently guide the Toner Cartridge into the printer (I). 9. The Toner Cartridge will click into place (J). 10. Close the Top Cover (K). J H I K

LOADING THE 550-SHEET CASSETTE The 550-sheet Cassette (Tray 2) can hold up to 550 sheets of medium weight paper—letter size (U.S.), legal, folio or A4. See Appendix B, “Media Specifications,” for a complete list of paper that can be used. 1. Pull the 550-sheet Cassette tray out of the printer (A). 2. Push down the metal plate in the bottom of tray (B). 3. Load paper print-side down (C). 4. Make sure the paper stack is flat and that it fits under the metal tab (D). note: To adjust tray for different paper sizes, see page 20. D note: The 550-sheet Cassette will be referred to as Tray 2 in the printer driver and Operator Panel. B A Print-side down C Do not overfill the cassette! Metal Tab

19 GETTING STARTED 5. You can fill the tray up to the Paper Limit Line on the Back Paper Guide of the tray (E). 6. Slide the tray back into the printer (F). Directions for adjusting the paper tray size are in the following section, “Changing Paper Sizes.” 7. The Paper Level Indicator will show how much paper is is left in the tray (G). Paper Limit Line E G F

CHANGING PAPER SIZES 1. To adjust for different paper lengths pinch the metal tab on the Back Paper Guide (A). 2. Slide the Back Paper Guide so that the pointer matches the desired size (B). 3. After loading media print-side down, pinch the Side Guide and slide it until it slightly touches the media (C). 4. If necessary, pinch and adjust the Back Corner Guide as shown (D). D LGL FOLIO A4 LTR EXEC JIS B5 note: The 550-sheet Cassette will be referred to as Tray 2 in the printer driver and Remote Control Panel. B A Print-side down C Do not overfill the cassette! Back Paper Guide

21 GETTING STARTED CONNECTING THE PRINTER LOCALLY To connect the SuperScript 1450 printer locally with a parallel connection, we recommend using an IEEE 1284-compliant bidirectional parallel cable that is no more than 6 feet in length. If you use a cable that is longer than 6 feet, it should be certified as 1284 bidirectional. Make sure the printer and computer are both turned off and disconnected from the power. 1. Make sure the printer and the computer are turned off. 2. Plug the appropriate end of the parallel cable into the connector on the back of the printer. Fasten the clips at the end of the connector into the notches on the plug (A). 3. Plug the other end of the cable into the appropriate parallel connector on your computer (B). 4. Connect the Power Cord to the back of the printer. Plug the other end of the Power Cord into a properly grounded outlet (C). note: Do not turn on your computer until you have successfully printed out a Settings Page. Follow the directions on the next page (see page 23). B Connecting to a Network: To connect and configure the printer to a network, see the “SuperScript 1450 Network Guide.” A C

CONNECTING THE PRINTER WITH USB If you have a USB (Universal Serial Bus) port enabled on your computer, and if your computer is running Windows 98 or Windows 2000, you can connect your 1450 or 1450N printer to the USB chain of devices. 1. Make sure the printer and the computer are turned off. 2. Plug the appropriate end of the USB cable into the socket on the back of the printer. (A). 3. Plug the other end of the cable into the appropriate parallel connector on your computer (B). 4. Connect the Power Cord to the back of the printer. Plug the other end of the Power Cord into a properly grounded outlet (C). note: Do not turn on your computer until you have successfully printed out a Settings Page. Follow the directions on page 23. C B Connecting to a Network: To connect and configure the printer to a network, see the “SuperScript 1450 Network Guide.” A

23 GETTING STARTED PRINTING A SETTINGS PAGE You are now ready to print out a SuperScript 1450(N) Settings Page. This page confirms that your printer is working properly. It contains information about your printer’s settings. 1. Turn the printer power on (A). All the Operator Panel lights will come on. 2. When only the Online light remains on, press and hold the Go/Continue button for 4 seconds (B). When you release the button, the Settings Page will print. NEC SuperScript Demo Page Power On Print a Settings Page Sample Settings Page Online Go/Continue

Solutions CD is quick and easy. Basically you just need to insert the CD into your CD-ROM drive and follow the prompts on your screen. You can even view Quick Reference video clips with just a click of a button. Make sure all applications are closed on your PC before installation then choose between Easy/Local, Easy Network, or Custom installations. WINDOWS SOFTWARE CONTENT The SuperScript 1450 Solutions CD contains the following software for DOS and Windows user’s. • Quick Reference Video • PCL6 printer driver • PostScript 3 Printer Driver • SuperScript 1450 Status Monitor (not available for Windows NT) • Remote Control Panel (for DOS users) • USB printer port • Digital “online” versions of the SuperScript 1450 User’s Guide and the SuperScript 1450 Network User’s Guide • Adobe Acrobat Reader note: If you have the SuperScript 1450 model and want to use the PostScript printer driver, you must order the NEC PostScript Level 3 Upgrade Kit (Order No. 1402). See Chapter 8, “Printer Options,” for more information. INSTALLING THE SOFTWARE 1. Place the “SuperScript 1450 Solutions CD” in your CD ROM drive. 2. If the installer does not launch automatically, select Run from the Start menu and type x:\cdsetup.exe in the Open dialog box (where x is your CD ROM drive number). Then click OK. N E C S U P E R S C RI PT SO LU TI O N S C D note: If the Windows New Hardware Found dialog box appears during installation, click Cancel.

3. The opening screen appears and will prompt you to choose your printer model, for example SuperScript 1450N. 4. From there you will be asked whether you want to install from the CD or from the Web server. The advantage of installing from the Web is that you will be installing the very latest printer drivers from NEC. The disadvantage is that the install may be interrupted or slowed down by your Internet provider. 5. Next you will be asked to choose between the following install options: Easy/Local: Use this if you have a parallel connection between your PC and the printer. Printer drivers and online user’s guides will be automatically loaded on your PC. Easy/Network: Use this if you are going to be printing from your PC to a networked SuperScript printer. You will choose your network printer ports. Custom: Use this if you want to choose individual items such as, Network Printer Manager (tools for network administrators) or Acrobat Reader 4. opening screen will be here

27 INSTALLING THE SOFTWARE SOFTWARE FOR WINDOWS NT 4.0 Removing Printer Software Different methods are used for removing the printer drivers and Status Monitor from computers running Windows 95 or 98. To remove a printer driver: 1. Click the Windows Start button, point to Settings, then select Printers to open the Printers window. 2. Select the printer driver you want to remove. 3. From the File menu, select Delete, and a confirmation will appear. 4. Click Yes to confirm. To remove the Status Monitor, PCL6, and PCL5e driver: 1. Click the Windows Start button, point to Programs, then to NEC SuperScript 1450, then select NEC SuperScript 1450 Uninstaller and a confirmation message will appear. 2. Click Yes to begin removing the software from your computer. SOFTWARE FOR WINDOWS NT 4.0 Software for computers running Windows NT 4.0 is in the form of three printer drivers: the PCL6, PCL5e, and the Windows PostScript printer driver. All three can be installed from the SuperScript 1400 Series Solutions CD. NEC recommends using the PCL6 driver because of it’s advanced features. Use the PCL5e driver for legacy applications. If the PostScript 2 Upgrade Kit has been installed in the printer, use the Windows Postscript driver. Installing the Software Installing a PCL6, PCL5e, or Windows PostScript driver involves inserting the SuperScript 1400 Series Solutions CD into your computer and following the instructions displayed on the monitor. During the install, you can choose which driver you want to install. note: To use the Windows PostScript printer driver, the NEC PostScript Level 2 Upgrade Kit (Order No. 1802) must be installed into the printer. See Chapter 8, “Printer Options,” for more information. To install printer software for Windows NT 4.0: 1. Turn on your computer and wait until the desktop appears. 2. Turn on the printer and wait until READY appears on the Operator Panel display. 3. Insert the SuperScript 1400 Series Solutions CD into your computer. note: If the NEC SuperScript 1400 Series Solutions CD Installer appears on the monitor shortly after the disk is inserted, go to Step 6, if not, go to Step 4. 4. From the desktop, double-click My Computer to open the My Computer window. 5. Double-click the NEC SS1450 icon to start the installer. As an alternative, right mouse button click on NEC SS1450 then select Open or Autoplay to start the installer. If neither one of these methods work, double- click Setup.exe which is located on the CD. note: To install a PostScript printer driver, select NEC 1450 PS Printer Driver when the Select Components dialog box appears. Later, when the Add Printer Wizard appears, click the Have Disk button then navigate the SuperScript 1400 Series Solutions CD to the appropriate directory to get the PostScript installation file. Depending on your operating system, navigate to the following directory. • \Ss1450\Diskette\Winnt4\Ps Removing Printer Software To remove a printer driver from Windows NT 4.0: 1. Click the Windows Start button, point to Settings, then select Printers to open the Printers window. 2. Select the printer driver you want to remove. 3. From the File menu, select Delete, and a confirmation will appear. 4. Click Yes to confirm. SOFTWARE FOR THE MACINTOSH This section describes the hardware and software requirements for Macintosh computers, and how to install the printer software.

Software Requirements For Macintosh computers to connect to the printer, they must meet three software requirements: • The operating system must be Mac OS 7.1 or higher. • The standard Macintosh LaserWriter printer driver must be installed. • The NEC SuperScript 1450 PPD must be installed. Hardware Requirements Hardware requirements are categorized into requirements for the Macintosh and requirements for the printer. Macintosh Hardware Requirements The hardware required by your Macintosh is based on how you plan on connecting it to the printer. The connection can be made by using Apple LocalTalk or by using a network. • To directly connect to the printer using LocalTalk, your Macintosh must have a LocalTalk port. A LocalTalk cable is then used for connecting the port directly to the printer. The cable is not supplied with the printer, but is available at your local computer hardware store. • If using a network to connect to the printer, your Macintosh must has a Network Interface Card (NIC) and the appropriate cable to connect the NIC to your network. Printer Hardware Requirements To receive print jobs from a Macintosh computer, the printer must be upgraded so that it can process the PostScript printer language, and also be upgraded to use either a LocalTalk or a network connection. For detailed information about the following upgrades, see Chapter 8, “Printer Options.” For ordering information, see Chapter 10, “Technical Support.” POSTSCRIPT LEVEL 3 UPGRADE (ORDER NO. 1402) Since Macintosh computers send their print jobs to printers in the PostScript language, the SuperScript 1450 must be upgraded with the PostScript Level 3 Upgrade Kit. NETWORK INTERFACE UPGRADE (ORDER NO. 1803) If you plan on connecting your Macintosh to the printer through a network and you do not have a USB, the 10/ 100Base-TX Network Interface Kit must be installed in the printer. Installing the Software Software installation involves installing the LaserWriter printer driver and SuperScript 1450 PPD. Installing the LaserWriter Printer Driver The LaserWriter printer driver is standard to the Mac OS 7.1 and higher. Check the Macintosh Chooser to assure that it is installed. If it isn’t, use the Mac OS help system for information about installing it. Installing the SuperScript 1450 PPD The SuperScript 1450 PPD is installed from the SuperScript 1400 Series Solutions CD. To install the SuperScript 1450 PPD: 1. Insert the SuperScript 1400 Series Solutions CD into your Macintosh and the SS1450 window will appear. 2. Double-click the SuperScript 1450 Installer icon to begin installing the PPD. Follow the instructions presented on the monitor. 3. From the Apple menu, point to Control Panels then click AppleTalk to open the AppleTalk dialog box. 4. From the Connect Via drop-down list, select Printer Port if connecting with a LocalTalk cable, or select Ethernet if using a network connection. note: If the computer is connected to a network, selecting Printer Port will disconnect communication with the network. 5. From the Apple menu, select Chooser to open the Chooser window. 6. From the left pane of the Chooser window, select LaserWriter and the NEC SuperScript 1450 will appear in the right pane of the window. 7. Click Create to setup the printer. When created, the NEC SuperScript 1450 icon will appear on the desktop. 8. Close the Chooser window.

OVERVIEW This chapter describes the printer’s Operator Panel and how it works. It provides information about how to use the buttons and what the lights indicate. Most printer settings can be changed through the printer driver software but some printer tasks are accomplished through the Operator Panel. Signals from the Operator Panel lights, or LEDs, quickly show printer status. OPERATOR PANEL BUTTONS The printer has two buttons, Go/Continue and Cancel. Use these buttons to cancel a print job, reset the printer, print a Settings page, or clean the Fuser Unit. The table shown on this page shows what you can do when you press either button. The table on the next page shows what you can do when you press both buttons at once. NEC SuperScript Demo Page Error Manual Feed Ready Paper Cancel Go/Continue Button Button Button Function Cancel • When the printer is processing a print job, you can press this button to Cancel the Print Job. Pressing the Cancel button will cause the printer to flush out all received data. The time it takes to cancel a job depends on the size of the print job. • When there is no print job on the printer, pressing the Cancel button has no effect. Go/Continue • Press the Go/Continue button to resume printing as in a manual print job. • With the printer idle, press and hold down the Go/Continue button to print a Settings Page.You must press and hold the button (approximately 4 seconds) until all four LEDs blink two times, the LEDs then cycle one after the other.

OPERATOR PANEL LIGHTS The four lights, or LEDs, on the Operator Panel have the following functionality. note: Both the Operator Panel and the on-screen Status Monitor, available in some circumstances, can show you printer status. For more information about the Status Monitor see page xx. Buttons Function Factory Default Reset During power-up, press and hold down the Go/ Continue and Cancel buttons simultaneously. • Press and hold the buttons approximately four seconds until all lights blink three times and cycle once, then release the buttons. The printer will revert to the factory default settings. Factory Default NIC Reset After performing the Factory Default Reset above, press and hold down the Go/Continue and Cancel Job buttons simultaneously to reset the NIC (network interface card) to its default settings. • You must continue holding down the buttons for 20 seconds, all four LEDs will once again blink three times and then cycle once. At this point the printer will execute a NIC Factory Default Reset. Reprint the Last Printed Page With the printer idle, the user can press and hold down the Go/Continue and Cancel buttons simultaneously to Reprint the Last Printed Page. Fuser Cleaning Sheet To enable the fuser cleaning process, press and hold down the Go/Continue and Cancel buttons simultaneously. All four lights will blink. A one-page Fuser Cleaning Sheet will print. LED Function The Error LED (red light) indicates various errors conditions affecting the printer. The Manual Feed LED (amber light) indicates a manual feed job in the Multipurpose Tray. The Paper LED (amber light) indicates the paper tray supply. The Ready LED (green light) indicates whether the printer is online, offline, or in Energy Saving mode.

33 THE OPERATOR PANEL Operator Panel Light Messages The Operator Panel lights, or LEDs, indicate the status of your printer. Mode Message Startup The four LEDs cycle one after another at a three-second frequency. Online The Ready LED is on and ready to print. Energy Saving The Ready LED blinks slowly at five-second intervals. Light Status Legend Light off Light On Light blinking Processing Job/Warming Up The Ready LED blinks fast when the printer is printing a page or is receiving data. The Ready LED also blinks fast when the printer is warming up. Manual Feed The printer is ready to receive a manual feed job. Feed media into the Multipurpose Tray (Tray 1) and press the Go/Continue button to start printing. Paper Out Tray 2 or Tray 3 is empty. Paper Out Manual Feed Tray The Multipurpose Tray (Tray 1) is empty. Mode Message

Paper Jam There is a paper jam in the printer. Check the Status Monitor on your screen for jam location. Paper Size Error The printer detects a paper size mismatch. Memory Overflow Error The document is too complex, and the printer does not have enough memory to print the job. Cover Open/No Toner Cartridge Either a cover is open or there is no Toner Cartridge in the printer. Mode Message Internal Error The printer detects an internal error (i.e., memory link crash). All four LEDs blink sequentially and fast. Engine Error The printer detects an engine error (LSU or Fuser). All four LEDs blink at the same time. Mode Message

OVERVIEW This chapter tells you what kinds of paper and other media can be used with the SuperScript 1450 and 1450N printers. It explains how to properly load paper in the different trays so that the best possible print results are achieved. Topics include: • Choosing the right paper and other media • Selecting an output tray • Loading the paper trays • Printing on envelopes • Printing on labels • Printing on transparencies • Printing on letterhead and binder pages CHOOSING PAPER Besides just paper you can print on a variety of medias including envelopes, labels, transparencies, and card stocks. See page xx for a list of paper specifications. To get the best results use only high-quality paper. For most office communication, copier paper is fine. Consider the following guidelines: Desired result: Choose paper that will be appropriate for the project you have in mind. For example, a matte, ecru colored recycled paper works for natural subjects because it has a casual look and feel. Size: Use a paper size that fits easily within the paper tray. Weight: Your printer supports the following paper weights, • 16–28 lbs. bond for Tray 2 and 3 • 16–53 lbs. bond for Tray 1 (Multipurpose Tray) Brightness: The whiter the paper, the brighter and more vibrant the image. Smoothness: A smooth surface will produce a crisp more formal looking page. Opacity: Use a slightly thicker, more opaque paper when you want to print on both sides of a page (as in duplex printing). See Appendix A for more paper guidelines. Caution! Using media that does not conform to the specifications listed in Appendix A can cause problems with the printer. If service is required to fix these problems it will not be covered under the printer’s warranty or service agreement.

PRINTING TO THE OUTPUT TRAYS The printer has two output trays: the Main Output tray, located on top, and the Face-up Output tray located in back. For most print jobs you can print to the Main Output tray. The paper will collect paper face down (A). Make sure the Face-up Output tray in back of the printer is closed. Use the Face-up Output tray for smaller media like envelopes and heavier media like postcards. The printer will always print to the Face-up Output tray if it is open. Media comes out of the printer face up, with the last page on top. Printing from Tray 1 (Multipurpose tray) to the Face-up Output tray uses a straight paper path with less chance of paper curl (B). Printing to the Main Output Tray NEC SuperScript Demo Page B A Use the Main Output tray for: • Continuous printing • Holds up to 50 sheets • Transparencies Printing to the Face-up Output Tray Use the Face-up Output tray for: • Envelopes • Label sheets • Small custom-sized paper • Postcards • Paper weights less than Paper Path to Face-up Output Tray Paper Path to Main Output Tray Used for printing to the Main Output Tray Used for printing to the Face- up Output Tray

37 USING PRINT MEDIA USING THE FACE-UP OUTPUT TRAY Here’s how to use the Face-up Output tray: 9. Open the Back Cover as shown (A). 10. Pull the tray extender out for longer paper (B). 11. The Back Cover now functions as the Face-up Output tray (C). 12. The Face-up Output tray will continue collecting printed media until you close the Back Cover (D). After that, media will print to the Main Output tray on top of the printer. note: The capacity of the Face-up Output tray is the same as Tray 1 for any given media. Do not over load the tray! Using the Face-up Output Tray B A D C

USING TRAY 1: THE MULTIPURPOSE TRAY Tray 1 also known as the Multipurpose tray is located in front of the printer. It folds out to hold several sizes and types of media such as transparencies, cards, and envelopes. You can also use the tray for single page print jobs on letterhead, colored separator sheets, or other special sheets not kept in Tray 2 or 3. Load only one size or type media in at a time. You can load approximately 100 sheets of paper, 10 envelopes, 20 transparencies, 10 cards, or 24 labels sheets each time. Load media face up. 1. From your software application, select Tray 1. Also select the paper size and type (see page xx). 2. Open Tray 1 as shown (A). 3. Slide the tray extender as needed (B). 4. Fan or flex a stack of paper. Then straighten the edges on a level surface (C). B C A Caution! Do not put weight or put heavy objects on the Multipurpose tray. Loading the Multipurpose Tray

39 USING PRINT MEDIA 5. Place stack against left edge of tray and adjust the Width Guide until it lightly touches the stack (H). Load paper print side up. 6. After printing, push tray extender in (I). 7. Close Tray 1 (J). I H Do not exceed the limit mark on inside of guide! Width Guide J note: Close the Multipurpose Tray (Tray 1) when not in use.

PRINTING MANUALLY You can print manually from the Multipurpose tray as long as you select Manual Tray for your paper source. Manually loading paper can be helpful when you want to check print quality after each page. You load paper sheet-by-sheet, send the print data from your application, and then press the Go/ Continue button to print each page 1. Load media in the Multipurpose tray print side up (A). 2. Adjust the Width Guide so that it lightly touches the side of the stack (B). 3. Select Manual Tray in the Paper Source area of your software application (C) Select print from your screen. 4. The Manual light on the Operator Panel will start blinking (D). Press the Go/Continue button. 5. After one page has printed, the Manual light will start blinking again prompting you to feed the next sheet. 6. Repeat this step for each page you want printed. NEC SuperScript Demo Page D note: The Multipurpose tray will be referred to as Tray 1 or Manual tray in the printer driver. B A Print-side up C

PRINTING ENVELOPES You can print envelopes from any tray. Shown below are directions for printing envelopes from Tray 1 (Multipurpose tray). Use only undamaged envelopes that are recommended for laser printers. 1. Open Tray 1 and pull out the tray extender (A). 2. Open and extend the Face-up Output tray in back of the printer (B). 3. Scuffle the envelope stack (C). 4. Load envelopes flap side down against the left tray edge (D). The stamp area is on the left side of the envelope and it enters Tray 1 first. 5. Adjust the Width Guide to the envelope stack (E). 6. Configure the paper source, type and size in your application, see page xx (F). 7. After printing, close Tray 1. note: Do not load any more than 10 envelopes from Tray 1. B A Width Guide C D E F

PRINTING LABELS Follow these guidelines when printing label sheets from the SuperScript1450 or 1450N printer. Print labels as you would paper from Tray 1 (Multipurpose Tray). Keep in mind that printing labels, envelopes, thick paper, or transparencies takes slightly longer than plain paper. Use letter or A4 size label sheets. Make sure all labels are attached to the backing sheet. 1. Avoid label sheets that have the backing sheet material exposed. Do not use label sheets with some labels already removed (A). Do not “over print” label sheets (B). 2. Open and extend Tray 1 (Multipurpose Tray). 3. Load and align a stack of label sheets in Tray 1 (C). 4. Open and extend the Face-up Output Tray (D). 5. Configure the paper source, type, and label sheet size in your application (E). note: When adding more label sheets, remove the ones already in the tray first and carefully stack them together. Load no more than xx label sheets into the Multipurpose Tray. C B AVOID OK A D E

43 USING PRINT MEDIA PRINTING ON TRANSPARENCIES Keep the following considerations in mind before you print on transparencies: • Create the information you need printed on the transparencies within your application. Try printing on a plain sheet of paper first for proper placement. • You can only print transparencies from the Tray 1 or Tray 2. Use no more than xx transparencies in Tray 2. • Load up to xx transparencies in the Multipurpose Tray (Paper Tray 1). note: Place transparencies on a flat surface after removing them from the Main Output Tray. • Use transparencies in letter or A4 size only. • Transparencies must be able to withstand temperatures of 392°F (200°C) for at least 0.1 second. • Keep the paper path clean. Transparencies are especially sensitive to dirt. If shadows appear on the sheets, clean the inside of the printer, refer to Chapter x, “Maintaining Your Printer.” 1. Open and extend Tray 1 (A). 2. Load transparencies (B). Properly adjust the Width Guide. 3. Configure the paper source, type, and size within your software application (C). 4. Print to the Main Output Tray (D). NEC SuperScript Printers Do not fan transparencies! Print to Main Output Tray C B A D

PRINTING ON LETTERHEAD You can print on letterhead stationary or preprinted forms from any of the input trays. Keep the following considerations in mind: • Letterhead must be printed with heat-resistant inks which will not melt or vaporize when subjected to the printer’s fusing temperature of 400 F for 0.1 seconds. • Inks must be non-flammable. • Paper and ink must both be dry. Follow these directions: 1. Load letterhead stationary or other preprinted paper into Tray 1 printed side up (A). 2. Or load into Tray 2 or 3 printed side down (B). Adjust the Width Guide properly. 3. Configure the paper source, type, and size within your software application (C). 4. Print to the Main Output Tray (D). NEC SuperScript Demo Page C A D NEC B

45 USING PRINT MEDIA PRINTING ON CARD STOCK You can print on card stock, postcards, index cards, or other custom sized media from the Multipurpose Tray (Tray 1). See page xx for specific sizes. Keep the following considerations in mind: • Letterhead must be printed with heat-resistant inks that do not melt or vaporize when subjected to the printer’s fusing temperature of 400 F for 0.1 seconds. • Inks used on preprinted media must be non-flammable. • Paper and ink must both must be dry. Follow these directions: 1. Open and extend Tray 1 and the Face-up Output Tray (A). 2. Load material into Tray 1 with the side-to-be-printed facing up (B). 3. Configure the paper source, type, and size within your software application (C). 4. Print to the Face-up Output Tray (D). C A D B Printer Back

potential. This chapter shows you how to accomplish such tasks as: • Basic document printing • How to save toner • Manual duplex printing • N-up printing • Booklet printing • First page printing • Fit to page printing • Poster printing • How to use watermarks • How to use page overlays 8 9 Poster Printing Booklet Printing Watermark Manual Duplexing N-up Printing A Fit to Page Take advantage of the SuperScript 1400 Series useful printer task features...

BASIC DOCUMENT PRINTING The following directions show general steps for printing from various Windows applications. the exact steps for printing a document may vary depending on the program you ar using. Refer to your software applications’s documentation for the exact printing procedure. 1. Open the document you want to print. 2. Select Print from the File menu. The Print dialog box for your application appears showing basic print settings. Make sure your printer’s name appears in the Name field (A). note: If you do not see a Properties button, click on the Setup, Printer, or Options button. Then click Properties in the next screen. 3. Click on the Properties button (B). 4. The Properties window appears containing the various tabs for your SuperScript 1400 Series driver. 5. If necessary, click the Paper tab to display the settings shown below. this tab contains options for setting basic paper handling (C). 6. Set up your basic print job parameters on the Paper tab. Most of the choices are self-explanatory. Here are a few points to keep in mind: • Tray 1 refers to the front Multipurpose Tray Tray 2 refers to the standard paper cassette Tray 3 refers to an added optional tray • Examples of Landscape and Portrait B A C Screen Shots to change1 Art to be created!

49 PRINTER TASKS 7. Click on the other tabs to access other features. When you change a setting, click OK until you see the Print dialog box again. 8. Click OK in the Print dialog box to start printing. Most Windows applications will override settings specified in the printer driver. note: Change all print settings that are available in the software application first. Then change any remaining settings in the printer driver accessed from the Printer folder. ACCESSING PRINTER PROPERTIES The settings you change from your application remain in effect while you are using the current application. To make permanent changes set them through the Printer folder. Use the following instructions: 1. Click the Windows Start button 2. Select Settings, then Printers to open the Printers window (A). 3. Select the SuperScript 1400 Series (B). 4. Right-click the mouse button and select Properties (C). B A C Printers Window Here For Windows NT users 1. 2. 3. 4. Drop down menu

CANCELING A PRINT JOB There are two ways to stop a SuperScript 1400 Series print job, either from the Operator Panel or from the Printer folder. Canceling a Job From the Operator Panel 1. Press the Cancel button (A). 2. The printer will finish printing any pages already in the print path and delete the remainder of the print job. note: Pressing the Cancel button only cancels the current print job. If more than one print job is in printer memory, Cancel must be pressed once for each job. Canceling a Job from the Printer Folder 1. From the Windows Start button, select Settings, then Printers (B). 2. The Printer window opens. Double-click SuperScript 1400 Series. 3. From the Document menu, select Cancel Printing (C). Select Cancel in Windows NT 4.0 (D). SAVING TONER You can choose to use less toner by adjusting toner usage from the printer driver. This feature is especially useful for printing drafts. To enable this feature: 1. From your software application, access the printer Properties window. 2. Click the Print Quality tab. 3. In the Toner Usage area, select Save Toner from the drop down menu (E). 4. Click OK. B C A D E Print Quality tab and Save toner

Multipurpose Tray (Tray 1). The paper must go through the printer twice.You can either print to the Main Output Tray or the Face-up Output Tray (for heavier stock). Follow these steps to set up manual duplexing: 1. From the Properties window choose the Paper tab and set up your basic print parameters, see page xx. Choose Tray 1 for your source. 2. Then choose the Job Finishing tab (A). 3. In the Manual Duplex Printing area select Long or Short edge. Choose Flip on Long Edge if you want the binding orientation along the left edge of the paper as in a magazine (B). Choose Flip on Short Edge if you want the binding orientation along the top edge of the paper as in a calendar (C). 4. Select the Print Instruction Sheet box. 5. Click on the OK button 6. Start printing. The printer automatically prints only the odd numbered pages. note: Once you get used to using manual duplexing you probably will not need to print out the Print Instruction Sheet. Instructions continued on next page. 2 note: Manual duplexing can cause the printer to get dirty more quickly and reduce print quality. See Chapter xx for internal cleaning instructions. A B C Short Edge in Portrait Orientation Long Edge in Portrait Orientation Long Edge in Landscape Orientation Short Edge in Landscape Orientation Job finishing tab here!

Duplex Printing (Continued) 7. Collect the printed pages and straighten the stack. 8. Consult the Instruction Sheet that printed or see below for how to reload Tray 1 (D). 9. You are prompted to reinsert the paper into Tray 1 (E). note: If you are printing to the Face-up Output Tray, the last page will be on top of the stack. Do not rearrange the pages. The printer knows the stacking order and will print the corresponding side for each page. 10. Click OK on the screen to start printing the second side. The printer automatically prints only the even-numbered pages. D E Long Edge in Portrait Orientation Short Edge in Landscape Orientation Long Edge in Landscape Orientation Short Edge in Portrait Orientation Top Edge Toward Printer Bottom Edge Toward Printer Left Edge Toward Printer Right Edge Toward Printer

reduced-size pages on one sheet of paper. You can choose to print 2,4,6,9, or 16 pages “up” (the number of reduced pages that will print on each sheet of paper). N-up printing is useful for drafts and presentation handout. It lets you quickly scan multiple pages at a glance. You can also specify whether you want to print page borders around the reduced pages. There will be a preview area on the tab to show the effect of the settings you select. 1. Set up basic paper handling parameters such as paper orientation, source, and size from the Paper tab in the Properties window. 2. Click the Job Finishing tab and choose N-up Printing... in the Layout Options area (A). 3. Select the number of pages you want to print per sheet in the Pages per Sheet drop-down menu (B). 4. Click Print Page Borders if you want to print a border around each page on the sheet (C). 5. Click OK then start printing. Job finishing tab here! 4 up - 4 pages per sheet 6 up - 6 pages per sheet

BOOKLET PRINTING Booklet printing allows you to print a double-sided document and arrange the pages into a booklet. You can use Letter, Legal, A4, or Executive size paper. You can produce booklets in book or tablet form. Booklets have two reduced- sized pages on each side of the sheet. You fold these sheets to complete the booklet. When you use booklet printing, the SuperScript 1400 printer driver prints the pages in the correct order so that all you need to do is fold the printed pages in half and staple. The printer driver will print the first side of the booklet pages, then pause for you to reinsert the pages into the printer. Optionally, the driver will print an instruction sheet to help you reinsert the pages correctly;. When you pick one of the booklet sizes in on of your Windows programs, the driver will do what is needed to print a booklet, including reducing the page size and activating 2-sided printing. 1. Load paper into the Multipurpose Tray (Tray 1) (A). 2. Click on the Paper tab from the Properties window and select paper orientation, source, size, and type. 3. Click on the Job Finishing tab and select Booklet Printing from Layout Options (B). 4. Select the paper size you want to use from the Booklet Type menu (C). 5. For ease of use, select Printing Instruction Page. A C B note: In some programs such as Microsoft PowerPoint, you cannot set paper size to booklet. Therefore, you cannot use these programs successfully for this booklet printing feature. Job finishing tab here!

note: Although you can print a booklet simply by selecting a booklet paper size in your application, it is recommended that you select a booklet paper size in both the driver and the application. 7. Make any adjustments to your fonts and margins from your Windows application print your document. The order of pages will depend on weather you are printing to the Main Output Tray or the Face-up Output Tray. 8. After the first pages have printed, set aside any remaining blank paper in the Multipurpose Tray. The pages will look similar to the drawing below (D). 9. Flip but do not rearrange the stack of printed pages and straighten them before loading them back into the Multipurpose Tray. The drawing here show how to put the pages back into the printer (E). 10. You will be prompted to reinsert the pages into the Multipurpose Tray??(F). 11. Fold and staple the booklet (G). 7 1 8 9 6 3 8 1 8 9 In portrait orientation, reinsert the pages in the Multipurpose Tray with the left edge toward the printer. Landscape Orientation When Printing to Face-up Output Tray to Main Output Tray Portrait Orientation In landscape orientation, reinsert the pages in the Multipurpose Tray with the bottom edge toward the printer. D E G F

FIRST PAGE PRINTING There will be times when you may want to use a different paper, such as a company letterhead, as the first page for your document. When this is the case, follow these directions: 1. Open the Properties window and click on the Paper tab. 2. In the Paper Source Selection area select Different paper source for first pages (A). 3. In the All Pages area set up paper size, paper source, and paper type for all of the other pages (B). 4. Setup other parameters of the job such as orientation and then click OK. SCALE PRINTING This feature allows you to scale your print job to any selected paper size regardless of the digital document size. This is especially useful when you want to check the detail in a small file. To enable this feature: 1. From your software application, access the printer Properties window. 2. Click the Job Finishing tab and then Scale Print... in the Layout Options area. 3. In the Scale Printing dialog box, select the Fit to Page. 4. Select the paper size from the Fit to Page Size drop down menu (C). 5. Click OK. B C A D E note: Clicking on the OK button saves all changes and leaves the tab. Clicking the Apply button saves changes without leaving the tab. Paper tab here! Job finishing tab here! Scale printing!

onto 4,9, or 16 sheets of paper, which can be taped together to form on poster-size document. 1. From the Properties window click on the Paper tab and set up your basic document parameters such as paper source and orientation. 2. Click on the Job Finishing tab, and select Poster Printing in the Layout Options area. 3. In the Poster Printing dialog box select your poster style and the desired overlap (A). 4. To determine the scaling factor (B), select 2X2, 3X3, 4X4, or Custom. For example, if you select 2X2, the output will be automatically stretched to cover four physical pages (C). If you select Custom, you can adjust the scaling factor manually. For example, if you specific 150%, the image will be printed across four pages with 150% scaled (D). 5. You can specific an overlap in pixels to make it easier to reconstruct the final poster (E). 6. Click OK, then print the poster pieces. Poster Printing dialog here! B A E D C 2X2 3X3 4X4 2X2 Custom Overlap = 25 pixels Overlap = 0 pixels

PRINTING WATERMARKS The watermark feature allows you to print text “underneath” or in the background of a document. Examples of watermark text could be Draft or Confidential printed diagonally across the pages of a document. A few predefined watermarks came with the printer. They can be either modified or you can add more of your own. note: Not all applications support the watermark feature. You cannot use the watermark feature with the Windows NT 4.0 operating system. 1. From the Properties window click on the Watermarks tab and select the desired watermark in the Message drop-down menu. The selected watermark will show in the preview window (A). 2. Click OK and print your document. note: To stop printing a watermark, choose None in the drop-down menu. 3. To create new watermark text, enter it in the Edit field of the Watermark tab (B). The new watermark text will show in the preview window. 4. Select the desired watermark options such as font, transparency, and angle. 5. Click the Add button. 6. To edit an existing watermark, select the watermark from the list (C). Edit and then click the Update button. 7. Click OK, then print with the new watermark. Watermark tab here! B C A E D 2X2 4X4 Preview Window

59 PRINTER TASKS USING PAGE OVERLAYS An overlay is text or graphics stored in your computer as a special file format that can be printed on any given document. Overlays are often used to take the place of preprinted or letterhead paper. When you want to print a letter, for example, you do not need to load the preprinted letterhead in the paper tray. You just tell the printer to print the letterhead overlay on your document. Creating a New Overlay 1. Create or open a document containing the text and graphics you want on your page overlay (A). 2. Select Print from the File menu. Open the Properties window and click on the Overlays tab and click on Create Overlay (B). 3. In the Create Overlay dialog box, type a name of up to eight letters in the file name box. Select the destination path if necessary (the default is C:\FORMOVER). 4. Click OK and you will see the name in the Overlays list. 5. Click OK or Yes until you complete the creation. The file is not printed out. It is stored on your computer’s hard disk. Using a Page Overlay 1. Create or open the document you want to print. 2. Access the Properties window and click on the Overlays tab. 3. Select the desired overlay from the Overlays list. Instructions continued on next page. Overlays tab here! B C A E D 2X2 4X4 Create Overlay box here! Overlays List

4. If the desired overlay file does not appear, click the Load Overlay button and select the overlay file. If you have stored the overlay file you want to use into an external source, you can also load the file when you access this Load Overlay window. note: To stop printing an overlay, highlight No Overlay in the Overlays box. 5. After you select the file, click OK. The file is now shown in the Overlay List box and is available for printing. Select the overlay from the Overlay List box. 6. If necessary, click the Query Page Overlay. If this box is checked, a message box will appear each time you submit a document for printing, asking you to confirm your wish to print an overlay on your document. Answering Yes to the message box means that the selected overlay will be printed with your document. Answering No to the message box cancels overlay printing. 7. Click OK or Yes until the printing starts. The selected overlay will be downloaded with your print job and printed underneath of your document. Load Overlay dialog here Overlay tab here? Query page here?

61 PRINTER TASKS SETTING GRAPHIC PROPERTIES Use the following options to adjust the print quality for your specific printing projects. 1. From the Properties window, click on the Print Quality tab. 2. In the Resolution area of the tab (A), you can select the dpi (dots per inch) of your graphic output. You can use either 300 dpi, 600 dpi, 1200 dpi (fast printing), and in some drivers, 1200 dpi (quality printing). The higher dpi number will result in a sharper graphic image, but may increase your print time slightly. The default setting is 1200 dpi (fast printing). 3. In the Document Type area (B), you can further enhance your 1200 dpi printouts. Select Photographic if your print job contains photo or bitmap images. The default selection is Text. This feature is grayed out when values other than 1200 dpi (fast printing) are selected. 4. Click OK and you will see the name in the Overlays list. Instructions continued on next page. Overlays tab here! B C A E D 2X2 4X4 Create Overlay box here!

easy use and maintenance.This chapter explains basic maintenance and cleaning procedures that must be followed in order to maintain high print quality and efficient operation. Included are instructions for the following maintenance tasks: • Internal maintenance • Redistributing and replacing the Toner Cartridge • Cleaning the printer • Moving the printer note: See page xx, for information about ordering a new Toner Cartridge. Use only NEC SuperScript 1400 Series Toner Cartridges in this printer. Other cartridges will not work! PRECAUTIONS Please take the following precautions when performing maintenance tasks • Do not work inside the Top or Back Covers of the printer until it has cooled. • Do not use ammonia-based cleaners. They may react with the toner in the cartridge. • Do not use alcohol-based cleaners on the printer exterior. They may damage the plastic case. • Do not expose the Toner Cartridge to direct sunlight or bright room light. • Do not spill any liquid inside the printer or in the power cord connector. • Turn off and unplug the printer while working inside the covers. • Follow all directions carefully. Save this user’s guide for future reference. • Do not attempt to service the printer yourself since opening some internal parts may expose you to high voltage or other hazards. Refer all servicing not explained in this user’s guide to qualified technicians. Call NEC Technical Support at 800-632-4650 for help. INTERNAL MAINTENANCE It is recommended that you print a Fuser Cleaning page every month. Also do this if toner marks appear on the backs of your printouts. Press and hold down the Go/Continue and Cancel buttons simultaneously. All four lights will blink and the Fuser Cleaning page will print. Print a Fuser Cleaning page by pressing down and holding both buttons on the Operator Panel. Do this... • Once a month • If the backs of printouts show toner marks

REPLACING THE TONER CARTRIDGE Order #20-152 Replace the Toner Cartridge when you start seeing print quality problems such as light images or white streaks across the page. You can redistribute the Toner Cartridge to temporarily restore print quality. The SuperScript 1450(N) Toner Cartridge that came with your printer will print approximately 3,000 pages before it needs to be replaced. The high capacity replacement Toner Cartridge will print approximately 6,000 pages. To order the high capacity Toner Cartridge contact your NEC printer dealer or call 800-632-2326. Follow these directions to replace the Toner Cartridge 1. Open the Top Cover (A). 2. Pull out the used Toner Cartridge (B). 3. Remove the new Toner Cartridge from its bag and put it on a level surface. Pull the tape tab straight out (C). 4. Shake the Toner Cartridge thoroughly, as shown (D), then rock the Toner Cartridge forward and back several times (E). 5. Insert the new Toner Cartridge (F). 6. Close the Top Cover. 7. To redistribute toner between replacements, shake as directed above. B C A D E note: Please shake the Toner Cartridge thoroughly to loosen and distribute the toner inside, which may have settled during storage. F Will Change This!

65 MAINTAINING YOUR PRINTER CLEANING THE PRINTER Clean the printer about every month. A thorough cleaning consists of wiping out the inside Toner Cartridge area and cleaning the outside of the printer. Carefully follow these directions. 1. Turn off and unplug the printer (A). 2. Open the Top Cover and remove the Toner Cartridge (B). Do not expose Toner Cartridge to light for more than a few minutes. Cover with a dark cloth if it will be out of the printer for any length of time! 3. Using a soft lint-free cloth, gently wipe the internal toner cartridge area (C). 4. Re-insert the Toner Cartridge (D). 5. Close the Top Cover (E). 6. Using a clean soft cloth, wipe off any stains or dust from the printer’s exterior (F). note: Do not use strong solvents or abrasive cleansers on plastic parts of the printer. 7. If toner marks have been appearing on the back of your printouts you should also print out a Fuser cleaning sheet from the printer driver (see page xx). A B C D E F

MOVING THE PRINTER Follow the procedure below when moving the printer. 1. Turn off the printer (A). 2. Unplug the Power Cord and any connecting cables from the printer (B). 3. If applicable, remove the printer from the 550-sheet 2nd Cassette and place it on a sturdy surface or cart (C) Refer to page xx and reverse directions. 4. If you are shipping your printer, repack it in its original packaging and box. Lift the printer properly! B C A

SuperScript 1450 and 1450N printer to help meet your printing needs and requirements. • 550-sheet 2nd Cassette • Printer Memory Upgrade • PostScript Level 3 Upgrade Kit • 10/100Base-TX Network Interface Kit Except for the optional 500-sheet 2nd Cassette, the printer must have its side cover removed because the options must be installed on the printer Controller Board. This is a simple procedure and is described in this chapter. note: For information about ordering SuperScript 1450 options, see Chapter 10, “Technical Support.” Printer memory modules are available at your local computer retailer. Printer Options 500-sheet 2nd Cassette Order Number: 20-140 PostScript Level 3 Upgrade Kit Order Number: 1802 10/100Base-TX Network Interface Kit Order Number: 1805 Now being revised

INSTALLING THE 500-SHEET 2ND CASSETTE (Order No.1801) The optional 500-sheet 2nd Cassette can be used for increasing the overall paper capacity of the printer and for print jobs that require printing on many envelopes. To install the 500-sheet 2nd Cassette: 1. Turn the printer off. 2. Remove all cables (A). 3. Assure there is plenty of room around and above the printer to work. Remove the 500-sheet 2nd Cassette from its packaging. 4. Put the 500-sheet 2nd Cassette next to the printer. 5. Keeping the printer level, lift the printer up and onto the 500-sheet Cassette as shown (B). 6. Reconnect all cables. 7. Turn on the printer (C). 8. Assure “READY” appears on the Operator Panel display. 9. If you are using the Windows PostScript printer driver, open the properties window for the driver, view the Device Options (if using Windows 98 or 98) or Device Settings (if using Windows NT 4.0), and assure that the optional cassette is selected. 10. Confirm the installation by printing a printer configuration page as described on page xx. A Connector B Installing the 500-sheet 2nd Cassette C note: The Operator Panel and the Properties Window for each printer driver refers to the 500-sheet 2nd Cassette as Tray 3. Now being revised

71 PRINTER OPTIONS ACCESSING THE PRINTER CONTROLLER BOARD The printer Controller Board manages and controls all printer functions. It is also the place where all the upgrade kits, described later in this chapter, are installed. Use this procedure to get access to the Controller Board when installing the following upgrades. • Printer Memory Upgrade • PostScript Level 3 Upgrade • IrDA and Serial Interface Upgrade • LocalTalk and Serial Interface Upgrade • 10/100Base-TX Network Interface Upgrade To access the Controller Board: 1. Turn off the printer. 2. Pull out the 500-sheet Cassette tray (A). 3. Disconnect all cables from printer. 4. Position the printer so the right side of the printer can be worked on. 5. Remove screws from the side cover then open back cover (B). 6. Pull tab to release the side cover (C). 7. Slide side cover towards the back of the printer (D). 8. Rotate the side cover away from printer (assure wire- snaps on the parallel port are not in the way), then lift the side cover away (E). 9. Loosen top screw of controller board cover, remove remaining 4 screws, then remove the metal cover (F). A B C D E F Accessing the Printer Controller Board Now being revised

PRINTER MEMORY UPGRADE Printer memory is used for temporarily storing a print job until it is processed. The more memory installed in the printer, the more efficiently it can process print jobs. The SuperScript 1450 model printer comes with 4MB of memory, and can be upgraded to 68MB using 70ns, or faster, 128-pin SDRAM DIMMs. The SuperScript 1450N model printer comes with 16MB of memory, and can be upgraded to 80MB using 70ns, or faster, 128-pin SDRAM DIMMs. In either model printer use a 64MB DIMM in the printer’s expansion slot (A). The 12MB of memory that comes with your printer is in the form of 16MB built into the controller board and 8MB installed in the DIMM slots. To install a DIMM: 1. Remove the printer side cover and access the printer controller board as described on Page 71. 2. Position the printer so you have access to the controller board. 3. Figure (A) shows the controller board and the location of expansion slots used for printer memory. 4. Locate the notch on the SIMM (B). 5. Position the SIMM into a slot so that the notch is at the bottom (C). 6. Snap the DIMM into position (D). 7. Use the procedure in Step 1 as guide to replace printer side cover, 500-sheet Cassette tray, and printer cables. 8. If your computer is running Windows 3.1x, 95, 98, or NT 4.0, adjust the printer driver properties so the new printer memory size is recognized. Typically, the adjustment is made in the Device Options tab. The See Chapter 4, “Printer Software,” for more information. 9. Confirm the installation by printing a printer configuration page as described on page xx. B A D C Expansion Slot for DIMM Notch Installing Printer Memory This graphic will change! This graphic will change! This graphic will change!

73 PRINTER OPTIONS POSTSCRIPT LEVEL 2 UPGRADE (Order No. 1802) Install the PostScript Level 2 Upgrade for computers that must send their print jobs as PostScript files. Macintosh computers send their print jobs as PostScript files. Windows computers send print jobs as PostScript files if they are using the Windows PostScript printer driver. Installing the kit involves gaining access to the printer Controller Board and installing a single PostScript SIMM. To install the PostScript Level 2 SIMM: 1. Remove the printer side cover and access the printer controller board as described on Page 71. 2. Position the printer so you have access to the printer controller board. 3. Figure (A) shows the controller board and the location of the PostScript SIMM slot. 4. Locate the notch on the SIMM (B). 5. Position the SIMM into the slot so that the notch is at the bottom (C). 6. Snap the SIMM into position (D). 7. Use the procedure in Step 1 as guide to replace printer side cover, 500-sheet Cassette tray, and printer cables. 8. If not already done, perform the following tasks: •For computers running Windows, install a Windows PostScript printer driver as described by Chapter 3, “Installing the Software.” •For Macintosh computers, install the LocalTalk and Serial Interface Upgrade as described on xx, then configure your Macintosh as described in Chapter 3, “Installing the Software,” on Page 27. 9. Confirm the installation by printing a printer configuration page as described on xx. B A D C Install the PostScript module into the first slot Notch Installing a PostScript Level 2 Upgrade Now being revised

printer’s operation. The following subjects are explained: • General printing problems • Paper jams problems • Print quality problems • Error messages • Common Windows problems • Common Macintosh problems • Common PostScript problems GENERAL PRINTING PROBLEMS If you have any problems with the operation of your printer, refer to the following table for suggested solutions. The printer does not print. Possible Cause Solution The printer is not receiving power. If no lights are on, check the power cord connections. Check the power switch and the power source. The printer is not selected as the default printer. Select SuperScript 1450 or SuperScript 1450N as your default printer. Check if the printer is under the conditions that: • The printer cover is not closed. • Paper is jammed. • No paper is loaded. • Toner cartridge is not installed. • Printer system error occurs. Contact a service representative. The printer may be in manual feed mode and out of paper. (The manual and the Data lights are blinking.) Add paper to the Multipurpose tray. The connection cable between the computer and the printer is not connected properly. Disconnect the printer cable and reconnect it. The connection cable between the computer and the printer is not connected properly. If possible, attach the cable to another computer and print a job you know works. You may also try using a different printer cable. The port setting is incorrect. Check the Windows printer setting to make sure that the print job is sent to the correct port (for example, LPT1). If the computer has more than one port, make sure the printer is attached to the correct one. The printer may be configured incorrectly. Check the printer properties to make sure that all print settings are correct. The printer driver may be incorrectly installed. Uninstall the printer driver, then reinstall the printer driver. Try printing a demo page. The printer is malfunctioning. Check the lights on the Operator Panel to determine if the printer is indicating a system error. Printer selects media from the wrong paper source. Possible Cause Solution The paper source selection in the printer properties may be incorrect. For many software applications the paper source selection is found under the Paper tab within the printer properties. Select the correct paper source. The printer does not print. Possible Cause Solution

Paper is not fed into the printer. Possible Cause Solution Paper has not been loaded correctly. Remove paper from the paper tray and reload the paper correctly. There is too much paper in the paper tray. Remove excess paper from the tray. Too thick paper is used. Use only paper that meets the specifications required by the printer. Print job is extremely slow. Possible Cause Solution The job may be very complex. The maximum speed of 12 pages per minute cannot be exceeded even when more memory is added. Reduce the complexity of the page or try adjusting the print quality settings. If this problem occurs frequently, add memory to the printer. If using Windows 95, the Spooling Setting may be set incorrectly. • From the Start menu, select Settings, and then Printers. • Right-click the SuperScript 1450 printer icon • Choose Properties and click on the Details tab. • Choose the Spool Settings button. • Select the desired spool setting from the available choices. The computer may have insufficient random- access memory (RAM). Install more Random-access memory (RAM) in your computer. See Chapter XX, “----------- ”. Half the page is blank. Possible Cause Solution The page layout is too complex. Simplify the page layout and remove any unnecessary graphics from the document, if possible. Install more memory. See Chapter XX, “------” The page orientation setting may be incorrect. Change the page orientation in your application. The paper size and the paper size settings do not match. Make sure that the paper size in the print settings matches the paper in the paper tray. The paper keeps jamming. Possible Cause Solution There is too much paper in the paper tray. Remove excess paper from the tray. If printing special media, use the Multipurpose Tray. An incorrect type of paper is being used. Use only paper that meets the specifications required by the printer. An incorrect output method is being used. Media such as thick paper should not be printed using the Main Output Tray. Use the Face-up Output Tray instead. There may be obstacles inside the printer. Open the top cover and remove the obstacles. The text is wrong, garbled, or incomplete. Possible Cause Solution The printer cable is loose or defective. • Disconnect the printer cable and reconnect it. • Try a print job you know works. • If possible, attach the cable and printer to another computer and tray a print job that you know works. • Finally, try a new printer cable. The wrong printer driver was selected. Check the application’s printer selection menu to make sure that your printer is selected. The software application is malfunctioning. Try printing a job from another application.

When the printer experiences an error, the Operator Panel will indicate the error messages by the LEDs. Find the light pattern below that matches the printer light pattern and follow the solutions to clear the error. The operating system is malfunctioning. If printing from Windows (any version), exit to a DOS prompt and verify functionality with the following command: • At a C:\ prompt, type Dir LPT1, then press Enter. (This assumes you are connected to LPT1.) • Exit Windows and reboot the computer. • Turn the printer off and then back on again. Pages print, but are totally blank. Possible Cause Solution The toner cartridge is defective or out of toner. Replace the Toner Cartridge. The sealing tape may still be in the toner cartridge. • Remove the Toner Cartridge and pull out the sealing tape. • Reinstall the toner cartridge, and check the printer by printing a demo page. The file may have blank pages. Check the file to make sure that it does not contain blank pages. Some parts, such as the controller, the board, may be defective. Contact a service representative. The text is wrong, garbled, or incomplete. Possible Cause Solution Mode Message Power Off If none of the Operator Panel LEDs are lit, • Check the power cord and the power switch if your printer does not generate a response. • Make sure that the printer is powered with the specified AC voltage. Paper Out • The paper tray is empty and must be refilled with paper. The Paper LED blinks until paper is added. • Loading paper into the tray will cancel this message and allow you to continue with the print job.

Paper Out Manual Feed Tray • The Multipurpose Tray (Tray 1) is empty and must be refilled with paper. • Load the correct paper into the tray and press the Go/Continue button to print each page. Paper Jam There is a paper jam somewhere in the printer. Clearing the paper jam will cancel this message. Paper Size Error The engine detected a paper size mismatch between the paper loaded in one of the paper trays and the size specified in an application. Memory Overflow Error The document is too complex, and printer does not have enough memory to print the job. • Try to free some printer memory by removing any unnecessary fonts, macros, or any data currently in printer memory. • Add more printer memory. See Chapter XX, “-------.” • For a temporary solution, simplify the image or print at a lower resolution. Mode Message Cover Open/No Toner Cartridge The printer has the cover open, or no toner cartridge. • Check that the printer Top Cover and Face-up Output Cover are closed properly. • Make sure that the toner cartridge is correctly installed in the printer. Internal Error The printer detects an internal error. All four LEDs blink sequentially and fast. • Reset the printer by briefly turning the printer off and back on again. • If the error persists, contact the service representative. Engine Error The printer detects an engine error (LSU or Fuser). All four LEDs blink at the same time. • Reset the printer by briefly turning the printer off and back on again. • If the error persists, contact the service representative. Mode Message

79 TROUBLESHOOTING PRINT QUALITY PROBLEMS This section discusses potential print quality problems, what causes them, and how to resolve them. Here are some suggestions for maintaining the highest print quality from your NEC SuperScript 1450 laser printer. • Replace the Toner Cartridge as soon as the displays that replacement is necessary. • Follow the cleaning procedures described in Chapter 8, “Maintaining Your Printer.” • When the print output becomes light, redistribute the toner. If the light printouts persist, replace the Toner Cartridge. • Check to make sure Toner Save is not specified in the printer driver. It should be turned off. • Check the printer properties to make sure that you are using the best available print quality option. Adjust the print resolution from the printer properties. • Use high-quality paper or transparencies to obtain sharp, crisp characters and maximum contrast. Refer to Appendix XX for detailed specifications. Solving Print Quality Problems Problem Solution Solid White If the whole page is blank, the Toner Cartridge may either be defective or out of toner. • The Toner Cartridge may be out of toner. Replace the Toner Cartridge if necessary. • The Toner Cartridge may be defective. Remove the Toner Cartridge and check for damage. Replace if necessary. Solid Black If the whole page is black: • The Toner Cartridge may not be installed properly. Remove the cartridge and reinsert it. • The Toner Cartridge may be defective. Remove the Toner Cartridge and check it for damage. Replace the Toner Cartridge if necessary. Light Printout If the whole page is faded or light: • The print resolution setting is too light or Toner Save Mode may be on. Adjust the print resolution and Toner Save Mode within the printer properties. • Clean the inside of the printer (See Chapter XX, “Maintaining Your Printer.”) • Redistribute the toner in the Toner Cartridge. • The Toner Cartridge may need replacing.

Blurred Image If the print appears blurred: • Make sure only recommended paper is used. • Make sure only fresh, dry paper is being used. • Make sure the printer was not bumped during printing and the surface it is placed on is not wobbly. • There may be a problem with the paper feeding mechanism. Toner Spots If toner spots appear on the page: • Make sure the paper meets required specifications. • The transfer roller may be dirty, see Chapter XX, “Maintaining Your Printer.” • A recent paper jam may have contaminated the paper path. Print several sheets of paper through the printer to help clear the paper path. • The Toner Cartridge may be damaged and need replacing. Repeating Marks If marks repeatedly appear on the printed side of the page at even intervals: • The paper path may be contaminated. Open the Top Cover and remove the Toner Cartridge. • Check for loose pieces of paper jammed in the paper path. • Print several blank sheets of paper to help clear out the contamination. Problem Solution Smeared Image If the page is easily smeared: • Clean the inside of the printer. • Check the paper type and quality. • The toner may be unevenly distributed inside the Toner Cartridge. Remove the Toner Cartridge and redistribute the toner. • Check the Toner Cartridge for damage. White Streak If a vertical white streak appears on the page: • The toner supply may be low. You may be able to temporarily extend the Toner Cartridge life by redistributing the toner. • The Toner Cartridge may be defective. Remove the cartridge and check for damage. • Replace the Toner Cartridge if it is worn or has reached the end of its expected life. • If the whole page is light, the print solution setting is too light or Toner Save Mode may be on. Adjust the print resolution and Toner Save Mode with the printer properties. • A combination of faded and smeared defects may indicate that the Toner Cartridge needs cleaning. Black Lines If black or white vertical streaks appear on the page: • The photosensitive drum inside the Toner Cartridge has probably been scratched. Install new Toner Cartridge. • The Toner Cartridge may be defective. Remove the cartridge and check for damage. • Replace the Toner Cartridge if it is worn or has reached the end of its expected life. Problem Solution

81 TROUBLESHOOTING Blank Areas If blank or faded areas appear randomly on the page: • The Toner Cartridge may be defective. Remove the cartridge and check for damage. • Replace the Toner Cartridge if it is worn or has reached the end of its expected life. Smeared Back If the back of the page is smeared with toner or dirty: • The transfer roller may be dirty. See Chapter XX, “Maintaining Your Printer.” • Run a Fuser Cleaning page from the Operator Panel. See Chapter XX, “------- -------.” • If the problem persists, call a service representative to check the printer. Corrugated Paper If the page is corrugated: • Check the paper type and quality. • Make sure you are using only new undamaged paper. • Check for contamination along the paper path. • Make sure the paper is not damp. • Make sure the paper is properly loaded. • Open the Face-Up Output Tray and print to this tray. • Turn over the stack of paper in the paper tray. Problem Solution Damaged Print If the page is torn: • Check the paper type and quality. • Make sure you are using only new undamaged paper. • Check for contamination along the paper path. • Make sure the paper is not damp. • Make sure the paper is properly loaded. • Open the Face-Up Output Tray and print to this tray. • Turn over the stack of paper in the paper tray. Wrinkled Paper If the page is wrinkled: • Check the paper type and quality. • Make sure you are using only new undamaged paper. • Check for contamination along the paper path. • Make sure the paper is not damp. • Make sure the paper is properly loaded. • Open the Face-Up Output Tray and print to this tray. • Turn over the stack of paper in the paper tray. Curl or Wave If the print and the paper have waves or curls: • Check the paper type and quality. Both high temperature and humidity will cause paper curl. • Turn over the stack of paper in the paper tray. Also try rotating the paper 180 º in the paper tray. • Open the Face-up Output Tray and try printing to this tray. Problem Solution

Misformed Characters If the text characters are improperly formed and produce: • A hollow image, the paper stock may be too slick. Try a different paper. • A wavy effect, the scanner unit may need service. Verify that it occurs by printing a demo page. Page Skew If the page prints at an unplanned angle: • Check the paper type and quality. • Make sure that the paper or other media is loaded correctly and the guides are not too tight or too loose against the paper stack. Character Voids Character voids are white area within the parts of characters that should be solid black: • If you are using transparencies when you experience this problem, try another type of transparency. • Because of the composition of transparency media, some character voids are normal. • The paper may not meet paper specifications. Problem Solution Gray Background If the amount of background toner shading becomes unacceptable, the procedures below may help to clear the condition: • Change the paper to a lighter basis weight. See Appendix XX, “Paper Specifications.” • Check the printer’s environment, very low or high humidity conditions can increase the amount of background shading. • Install a new Toner Cartridge. Background Scatter Background scatter results from bits of toner distributed on the printed page: • The paper may be too damp. Try printing on a different batch of paper. Do not open packages of paper until necessary so that the paper does not absorb too much moisture from the air. • If background scatter occurs on an envelope, change your printing layout to avoid printing over areas that have overlapping seams on the reverse side. Printing on seams can cause this problem. • If background scatter covers the entire surface of a printed page, adjust the print resolution through your software application or the printer properties. Problem Solution

83 TROUBLESHOOTING PAPER JAM PROBLEMS This section explains how to prevent and remove paper jams. There are several things you can do to prevent paper jams. Tips for Avoiding Paper Jams By carefully selecting paper types and loading them properly, you should be able to avoid most paper jams. Make sure you are following these tips to avoid jams. Follow the procedures in Chapter 2 to load the paper properly. Make sure the adjustable guides are positioned correctly. • Do not overload the paper tray. Make sure the paper is under the paper capacity mark on the inside of the paper tray. • Do not remove the paper tray while print jobs are in process. • Flex, fan, and straighten the paper before loading it. • Do not load stacks of labels or transparencies in the cassette tray. Labels or transparencies must be fed using the Multipurpose Tray. • Do not load wrinkled, creased, damp, or highly curled paper. • Do not mix paper types in the paper tray. • Use only recommended print media. See Chapter XX, “Paper Specifications.” • Make sure that the recommended print side is facing down when loading the paper into Tray 2 or optional Tray 3 and facing up into the Multipurpose Tray (Tray 1). • Keep print media stored in an acceptable environment. Understanding the Paper Path The following illustration shows the printer’s paper path. Understanding this path will help you locate paper jams. The paper is picked up from the Multipurpose Tray, Cassette Tray, or 2nd Cassette Tray and passed under the Transfer Drum. It then passes through the Fuser Unit and is delivered to the Output Tray on the top of the printer. Paper jams occur in the following three areas: 1. The Input Area. 2. The Engine Area. 3. The Output Area. note: Frequent jams occurring in a specific area indicate that the area should be checked, repaired, or cleaned. SuperScript 1450/1450N Paper Path Input Area Engine Area Output Area

Clearing Paper Jams Follow these suggestions when attempting to clear paper jams. • To avoid damage to rollers, always remove jammed paper gently. • Try to remove jammed paper without tearing it. Any pieces of paper left in the printer, whether large or small, can obstruct the paper path and cause further jams. note: If, after clearing the paper jam, the jam message on the Status Monitor persists, open and close the Top Cover. This should clear the jam message. Paper Jams in the Input Area 1. Slide out the paper tray to expose the jammed paper (A). 2. Remove any misfed paper by pulling out by the visible edge from the tray. Make sure that all of the paper is aligned in the tray (B). note: If the paper is jammed in the paper feed area and cannot be accessed inside the printer, remove the paper tray from the printer and carefully pull the jammed paper free from the printer. 3. Slide the tray back into the printer (C). 4. Open the Top Cover and then close again to resume printing (D). note: If the Paper and the Error lights do not go out, there is still jammed paper inside the printer. Check the inside of the printer. A. B. C. D.

85 TROUBLESHOOTING Paper Jams in the Engine Area note: Paper jams in this area may result in loose toner on the page. If you get any toner on your clothes, wash them in cold water because hot water will set the toner into the fabric. 1. Open the Top Cover (A). 2. Remove the Toner Cartridge (B). Caution! To prevent damage to the Toner Cartridge, do not expose it to light for more than a few minutes. Place a piece of paper over the top of the Toner Cartridge to shield it while it is out of the printer. 3. Carefully lift up the guide feed (C). 4. Gently pull the paper toward you to remove it from the printer (D). 5. Flip down the guide feed (E). 6. Reinstall the Toner Cartridge (F). note: If the Toner Cartridge is difficult to reinstall, make sure the guide feed has been flipped back down into position. 7. Close the Top Cover to resume printing (G). note: If the Paper and the Error lights do not go out, there is still jammed paper inside the printer. Check the input area and the inside of the printer. A. B. C. D. E. F. G.

Paper Jams in the Output Area note: Paper jams in this area may result in loose toner on the page. If you get any toner on your clothes, wash them in cold water because hot water will set the toner into the fabric. 1. If the paper is almost completely visible from the Main Output Tray, pull the remaining paper carefully out of the printer (A). 2. If the jammed paper is not visible or there is resistance when you pull the paper, open the Face-up Output Tray to access the paper (B). 3. Push the tray down so that it is completely open at a 90 degree angle (C). 4. If there is resistance when you pull the paper, squeeze the handle on the right end of the exit roller, and then pull the roller in the direction of the arrow (D). 5. Remove the jammed paper (E). 6. Replace the exit roller (F). note: Make sure the right end of the roller clicks in place. If the handle is not closed completely, the printer will indicate a cover open or fuser error with the Error light on the Operator Panel. 7. Close the Face-up Output Tray (G). 8. Opening and closing the Top Cover resumes printing (H). note: If the Paper and the Error lights do not go out, there is still jammed paper inside the printer. Check the input area and the inside of the printer. A. B. C. D. E. F. G. H.

87 TROUBLESHOOTING Paper Jams in the Auxiliary Tray 1. Carefully pull the upper paper tray half way out of the printer (A). 2. If you see the jammed paper, gently remove the paper from the tray (B). 3. Slide the upper tray slightly back into the printer and pull the Auxiliary Tray out of the printer (C). 4. If you see the jammed paper in the Auxiliary Tray, gently pull the paper out (D). 5. Gently remove any jammed paper from the front of the Auxiliary Tray (E). 6. Slide the trays back into the printer (F). 7. Open and reclose the Top Cover to resume printing (G). A B. C D E F G

COMMON WINDOWS PROBLEMS note: Refer to the Microsoft Windows documentation that came with your PC for further information on Windows error messages. COMMON MACINTOSH PROBLEMS This section explains some of the more common problems that might be encountered Problem Possible Cause and Solution “File in Use.” message appears during installation. • Quit all software applications. • Remove all software from the Startup Group, then restart Windows. • Reinstall the printer driver. “Error Writing to LPT1” message appears. Make sure the cables are connected correctly, the printer is on, and the Ready light on the Operator Panel is on. If bi-directional communication is not turned on in the driver, it will also cause this message. • From the Start menu, select Settings, and Printers. • Right-click on the SuperScript 1450 printer icon and select Properties. • From the Details tab, click on Port Settings. • Remove check from Port State before Printing box and click OK. • From Spool Settings, select Print Directly to Printer and click OK. • Try printing again. “General Protection Fault”, “Exception OE”, “Spool32”, or “Illegal Operation” messages appear. Close all other applications, reboot Windows, and try printing again. Delete all temp files from the Temp sub- directory. You can determine the name of the directory by editing the AUTOEXEC.BAT file and looking for the statement Set Temp =. The name after this statement is the temp directory. It is usually C:\temp by default, but can be redefined. Problems in the Chooser Problem Possible Cause and Solution The printer driver icon does not appear in the Chooser. The software was not installed correctly. • The LaserWriter driver should be present as a part of the Mac OS. Make sure the driver is in the Extensions folder within the System Folder. • If not, install the LaserWriter driver component from the installation CD. • Make sure that you are using a high- quality cable. • Make sure that the printer is on the correct network. Select Network or AppleTalk Control Panel from Control Panels in the Apple menu and then choose the correct network. The printer name does not appear in the Select a PostScript Printer box in the Chooser. • Make sure that the cables are connected correctly, the printer is on, and the Ready LED is on. • Make sure that the correct printer driver has been selected in the Chooser. • If the printer resides on a network with multiple zones, make sure that the correct zone is selected in the AppleTalk Zones box in the Chooser. • Make sure AppleTalk is on. (The button next to Active is selected in the Chooser.) You may need to restart the computer to activate the change. The printer driver does not automatically set up your selected printer even though you clicked Auto Setup in the Chooser. • Reinstall the printer software. See Chapter XX, “Using Your Printer with Macintosh.” • Select an alternate PPD.

89 TROUBLESHOOTING Printing Errors Problem Possible Cause and Solution You cannot use the computer while the printer is printing. Background Printing has not been selected. • For LaserWriter 8.3, turn Background Printing on in the Chooser. Status messages will now be redirected to the Print Monitor allowing you to continue working while the computer is processing data to be sent to the printer. • For LaserWriter 8.4 or higher, turn Background Printing on by selecting File, Print Desktop, and Background Printing. An encapsulated PostScript (EPS) file does not print with the correct fonts. This problem occurs with some software applications. Try downloading the fonts contained in the EPS file to the printer before printing. Selecting an Alternate PPD Problem Solution The PPD does not appear in the Chooser. note: If you manually select a PPD, an icon might not appear next to the selected printer in the Select a PostScript Printer box. In the Chooser, click Setup, and Printer Info, then click Update Info to bring up the icon. • Open the Chooser from the Apple menu. • Click the LaserWriter icon. • If you are on a network with multiple zones, select the zone in the AppleTalk Zones box where the printer is located. • Click the printer name you want to use in the Select a PostScript Printer box. (Double-clicking will immediately generate the next few steps.) • Click on Setup… (This button may read Create for first-time setup.) • Click on Select PPD…, locate the desired PPD in the list, and click Select. • In the Setup dialog box, click Select, and then click OK to return to the Chooser. • Close the Chooser.

COMMON POSTSCRIPT PROBLEMS The following situations are PostScript language specific and may occur when several printer languages are being used. note: To receive a printed or screen displayed message when PS errors occur, open the Print Options dialog box nd click the desired selection next to the PostScript errors section. Problem Possible Cause Solution PostScript file cannot be printed. The PostScript option may not be installed, or the installed memory may be insufficient. • Print a configuration page and verify that the PS version is available for printing, and that total system memory is at least 12MB. • If PostScript is not available, install the PostScript option. • If system memory is not at least 12MB, install an 8MB SIMM. “This job contains binary data …” message appears. The pure binary data option is not supported by the PostScript driver. Open the Properties of the PostScript driver, click on PostScript, and click on Advanced button. The pure binary data option is not supported. Choose another. The job prints in Courier instead of the typeface you used. The typeface is not downloaded. • Download the desired font and send the print job again. • Verify the type and location of the font. • Download to the printer if applicable. • Check with the software documentation. A legal page prints with clipped margins. Print job is too complex. Simplify the page or print at a lower resolution. Add more printer memory. A PS error page prints. Print job may not be PS. • Make sure that the print job is a PS job. • Check to see whether the software application expected a setup or PS header file to be sent to the printer. The optional tray 2 is not selected in the driver. The printer driver has not been configured to recognize the optional tray 2. Open the PostScript driver properties and set the Option Tray item of Device option to Installed. Problem Possible Cause Solution

for information and technical support, including • How to reach NEC Technical Support for assistance • How to order supplies and printer options • How to obtain NEC service contracts • SuperScript 1400 Series Printer limited warranty ASSISTANCE NEARBY Often, the best source for assistance is closer than you think. Before calling NEC, check out the options below. Help From Within Your Company If your organization is large and has purchased many NEC printers, the best source of assistance may be within your own company. Your company may have designated central support personnel that you can go to when you have any problems or when you need supplies such as paper or toner cartridges. These central support personnel can then contact the appropriate dealer or NEC support staff. Help From Your Dealer The dealer from whom you purchased your printer is backed by complete support resources and programs within NEC. Your dealer can provide you with details on all available support options. NEC TECHNICAL SUPPORT NEC Technical Support is available to answer your questions, Monday through Friday, 8:30 a.m. to 8:00 p.m., Eastern Standard Time. Please have the following printer information ready when you contact NEC: • Model number • Serial number • Page count (shown on the Printer Settings page) • Date and place of purchase • NEC Maintenance agreement number (if printer is already under agreement) NEC Technical Support can help you with the initial installation of this product. Please contact your operating system or network software vendor if you require assistance in optimizing or customizing your system. How to Contact NEC There are a number of ways to contact NEC or receive information about technical issues, products, and services. Contacting NEC Technical Support or Customer Service by Telephone In North America, call 800-632-4650 to speak to a representative about technical support, extended warranties, repairs, or customer service. Reaching NEC on the World Wide Web NEC’s web site provides up-to-date product information and includes links to NEC’s FTP site and e-mail address. Using your Web browser, open this URL: http://www.nectech.com This URL is available 24 hours-a-day. • Search the Knowledge Base for compatibility charts, specifications, white papers, technical drawings, and various other helpful documents. • Explore the FAQ pages for common problems and solutions. • Visit the Message Board to post your technical questions or to search a vast library of previous technical support solutions. • Browse Service Programs to learn about ways to extend or enhance your existing warranty. • Use the Dealer Locator to find a NEC Technologies’ sales or service center near you.

Sending Internet Electronic Mail You can e-mail your questions to NEC. NEC will respond within three business days. Send e-mail messages to: [email protected] Sending a Facsimile Transmission You can fax questions or comments to NEC at 978-742-7049 Be sure to indicate the number where NEC can telephone or fax a response. Using FastFacts—NEC’s Information Retrieval System NEC’s technical support staff have created technical notes and tips for using NEC products. You can order these documents by touchtone menu and have these automatically sent to your fax machine. To use NEC FastFacts in the US, call 800-366-0476 To use NEC FastFacts in Canada, call 630-775-7999 Follow instructions for ordering documents and include your return fax number. Reaching the NEC Bulletin Board System You can use the NEC Bulletin Board System (BBS) to send messages and transfer files. The BBS number is 978-742-8706 Writing NEC You can mail your questions and comments to NEC Technical Support at the following address: Printer Technical Support, Dept. #3390 NEC Technologies, Inc. 305 Foster Street Littleton, MA 01460-2004 ORDERING SUPPLIES To order printing supplies, contact your SuperScript 1400 Series dealer. You can also call 800-632-2326 to locate the NEC supplies dealer nearest you or purchase supplies directly from NEC. The tables below list available parts and part numbers. The print media listed have been tested to produce high quality color output on the SuperScript 1400 Series. Table 10-1: Printer Options Part Order # 500-sheet 2ndCassette 1801 PostScript Level 2 Upgrade Kit 1802 IrDA and Serial Interface Upgrade kit 1803 Apple LocalTalk and Serial Interface Upgrade Kit 1804 10/100 Base-TX Internal Network Interface Upgrade Kit 1805 Table 10-2: Printer Supplies Part Order # SuperScript 1400 Series Toner Cartridge 20-152

93 CUSTOMER SERVICE NEC WARRANTY AND SERVICE Your SuperScript 1400 Series printer comes with a one-year exchange warranty. The complete warranty is provided below. All repair requests must be prequalified by calling NEC Product Support at 800-632-4650. NEC Service Contracts The initial one-year warranty period comes with two options. The first one is where you must return your product for repair or replacement. The second one, is where NEC will ship a replacement product without receiving the original one first, if you gurantee return of your original product with a major credit card. Warranty extension and warranty upgrade up to 3 years is available through NEC’s Service Xpress (SM) brochure. NEC Customer Service and its dealers offer a complete range of services, including onsite repairs and maintenance. Several maintenance agreement programs are available to meet your needs and budget, including: • Onsite agreements on a yearly or multi-yearly basis which ensure priority response from NEC Customer Service and Support • Per-incident repair services for scheduled maintenance. • Extended exchange warranties with pre-paid shipping. To discuss an extended warranty or a service contract, contact NEC Customer Service at 800-632-4650. note: This product requires specific computer hardware and software configurations to operate as specified by NEC. It is the owner's responsibility to supply these supporting items, and where necessary, to reconfigure and/or furnish additional hardware and/or software as required or specified by NEC to assure normal product operation. NEC incurs no obligation to furnish or install said items. NEC reserves the right to modify or update SuperScript software as it deems necessary and to determine distribution policies for such changes to existing owners. SUPERSCRIPT 1400 SERIES PRINTER LIMITED WARRANTY NEC TECHNOLOGIES, INC. (hereinafter NECTECH) warrants this Product to be free from defects in material and workmanship and agrees to repair or replace any part of the enclosed unit which proves defective under these terms and conditions. Warranty Period Labor is warranted for one (1) year from the date of the first consumer purchase. Parts are warranted for one (1) year from the date of the first consumer purchase. The Toner Cartridge is warranted until it runs out of toner or until its usable life expires, whichever occurs first. Warranty Coverage This warranty may be enforced only by the first consumer purchaser and it is not transferable. Except as specified below, this warranty covers all defects in material or workmanship and agrees to repair or replace (at Nectechs option) any part of the enclosed unit. The following are not covered by this warranty: 1. Any Product which is not distributed in the U.S.A. or Canada by NECTECH or which is not purchased in the U.S.A. or Canada by the first consumer purchaser. 2. Any Product on which the serial number has been defaced, modified, or removed. 3. Damage, deterioration, or malfunction resulting from: a. Accident, misuse, abuse, neglect, fire, water, lightning, or other acts of nature, improper storage, unauthorized product modification, or failure to follow instructions supplied with the Product. b. Alteration, repair, or attempted repair by anyone not authorized by NECTECH. c. Any shipment of the Product (claims must be presented to the carrier). d. Removal or installation of the Product. e. Any other cause which does not relate to a Product defect.

4. Cartons, carrying cases, batteries, external cabinets, magnetic tapes, or any accessories used in connection with the Product. 5. This warranty covers only NECTECH-supplied components. Service required as a result of third party components is not covered under this warranty. Warranty Support NECTECH will pay labor and material expenses for covered items, but we will not pay for the following: 1. Removal or installation charges. 2. Costs of initial technical adjustments (set-up), including adjustment of user controls. 3. Payment of shipping and related charges incurred in returning the Product for warranty repair or exchange. Obtaining Warranty Service All service calls must be qualified by a NECTECH technical support specialist. A service request can be made by calling 800-632-4650. NECTECH may send a replacement printer which will be, at NECTECH’s option, new or like new, and will meet all of the specifications of the replaced printer. The replacement printer will be shipped for delivery within 3 business days at NECTECH’s expense within the United States or Canada upon receipt of your defective printer, or upon receipt of a major credit card number to guarantee receipt of the defective printer. The warranty period on any replacement printer shall be either 1) the remaining balance of the original one (1) year term, or 2) ninety (90) days, whichever is longer. With the exception of the duration, the terms and conditions of this warranty shall apply to any replacement printer. No service will be provided outside of the United States or Canada. NECTECH requires that you provide the original bill of sale or receipt as proof of purchase in order to obtain warranty service. Please retain such proof of purchase with your records. You can contact Customer Service and Technical Support by dialing 800-632-4650. Limitation of Damages and Implied Warranties NECTECH’s sole liability for any defective product is limited to the repair or replacement of the product at our option. NECTECH shall not be liable for: 1. Damage to other property caused by any defects in this product, damages based upon inconvenience, loss of use of the product, loss of time or data, commercial loss; or 2. Any other damages, whether incidental, consequential, or otherwise. This warranty is exclusive and is in lieu of all other warranties, express or implied, including but not limited to, the implied warranties of merchantability or fitness for a particular purpose. Some states do not allow the exclusion of implied warranties or the limitation or exclusion of liability for incidental or consequential damages. Therefore, the above exclusions or limitations may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. For information, telephone 800-632-4650 Note: All Products returned to NECTECH for service MUST have prior approval; this may be obtained by calling the above number. Any unit shipped to NECTECH without authorization may be returned freight collect. This Product is warranted in accordance with the terms of this limited warranty. Consumers are cautioned that Product performance is affected by system configuration, software, the application, customer data, and operator control of the system, among other factors. While NEC TECHNOLOGIES, INC. Products are considered to be compatible with many systems, the specific functional implementation by the customers of the Product may vary. Therefore, the suitability of a Product for a specific purpose or application must be determined by the customer and is not warranted by NECTECH.

Print method Electrophotographic Warming-up Time less than 60 seconds (at ambient temperature of 20°C/ 115VAC) First Printout Time Less than 15 sec. note: The printing speed listed above is the value when the paper is fed from the standard 550-sheet Cassette. The time is measured from when the print signal is received at standby state to the time when the paper is ejected. Recommended Duty Cycle 15,000 pages per month maximum Processor 66MHz PowerPC RISC Random Access Memory (RAM) 1450N Model: 16 MB standard (expandable to 80 MB) 1450 Model: 4 MB standard (expandable to 68 MB) Resolution True 600 X 600 dpi; Addressable 1200 dpi Printer Language Emulations • PCL 5e/6 Standard both models 1450N Model: •PostScript Level 3 Standard 1450 Model: •PostScript Level 3 optional Automatic Jam Recovery Automatically reprints jammed pages when enabled Interface Ports • IEEE 1284-compliant parallel • USB • 10/100Base-TX Ethernet (for the SuperScript 1450N model or the SuperScript 1450 with the Network Interface Upgrade Kit) Power Requirements 100 - 127VAC, 50/60Hz ± 3Hz Power Consumption Operating average: 350 watts (W) average during operation In Power-save mode: Less than 34 watts (W) Temperature Operating: 50°F to 90°F (10°C to 32°C) Non-operating: -4°F to -104°F (-20°C to 40°C) Humidity Operating: 2 0-80% RH (non-condensing) Non-operating: 10-95% RH (non-condensing) Dimensions (without options) Width: 16.8" (426.7 mm) Depth: 17.4" (442 mm) Height: 11.8" (299.7 mm) Weight Without Consumables : 22.8 lb (11 kg) Toner Cartridge (6K): about ?? lb / ?? kg 550-sheet 2nd Cassette: ?? lb (?? kg) Administrative Compliance • UL 1950D3 • CSA C22.2 950D3 • FCC part 15, subpart B, Class B

• Laser Safety CDRH Class 1 • Energy Star Compliant Toner Cartridge life expectancy Life expectancy of the high capacity replacement SuperScript 1400 Series Toner Cartridge is 6,000 pages. Life expectancy of the Toner Cartridge that shipped with your printer is 3,000 pages Printable Area Paper: Inside a 4 mm border around the edge of the paper Envelope: Inside 15 mm from left side and 10 mm from top, bottom and right side of an envelope Noise Level Operating: 48 dBA or less Standby: 35 dBA or less Sleep: Background Noise Clearance Space Front: 13.8" (350mm–enough space so that trays can be removed) Back: 12.6" (320mm–enough space to allow opening of the Back Cover) Right: 3.9" (100mm) Left: 3.9" (200mm–enough space for ventilation) Top: 11.8" (300mm–enough space for opening the Top Cover and replacing the Toner Cartridge) Clearance Space Top and Sides Clearance Space Front, Back, and Sides

and other media for your NEC SuperScript 1400 Series printer. Your printer supports a wide variety of print media, including • Plain paper • Transparencies • Glossy papers • Laser-quality labels • Heavy or thick paper stock • Envelopes Recommended Paper Weights Plain Paper: 16 to 24 lb. bond (60 to 90 g/m2 bond) Thick Paper: Up to 50 lb. cover / 90 lb. index (135 g/m2 —163 g/m2) note: Only specify Thin Paper if you want to print on 16 lb paper and your working environment is over 90.5° F (32.5° C) or 80% humidity. The correct paper thickness should be specified in the printer driver. For a more thorough discussion on how the Operator Panel works see Chapter 4. Paper Handling Considerations Transparency Film: When you are printing on transparency film, only load a maximum of 30 transparencies to the Multipurpose Tray (Tray 1). Be sure to designate Transparency as the paper type in your printer driver, see page xx. Use transparencies that are recommended for use only in laser printers and can withstand temperatures of up to 4000F (2050C), the printers maximum temperature. Envelopes: You can print envelopes from the Multipurpose Tray (Tray 1) or the optional 550-sheet 2nd Cassette (Tray 3). Load no more than 10 envelopes in the Multipurpose Tray or 40 envelopes in the 550-sheet 2nd Cassette at a time. The leading edge of an envelope that feeds into the printer must be straight. The fold must be firmly creased and be no thicker than two paper thicknesses. As a rule, the larger the envelope is, the more difficult it is to feed properly. The way you load envelopes in Tray 1 and Tray 3 are different (see Chapter 6 for instructions.) Designate Thick paper in the printer driver when printing envelopes made from paper heavier than 24 lb. Adhesive Labels: Only use adhesive labels that are recommended for use in laser printers. You can print 30 labels at a time and use letter or A4 sizes. You can print label sheets only from the Multipurpose Tray (Tray 1). Heavy Print Stock: Excessive use of heavy stocks may cause premature wear in addition to causing excessive wear of print mechanisms. Preprinted Forms: During the print operation, heat applied to preprinted forms can remove ink from the form and leave residue (called offset) inside the printer. In addition to offset residue problems, ink residues may generate harmful gases and emissions. Tell the commercial printer who will be printing your forms that you will be using them in a laser printer. Forms should be printed with heat-resistant inks that do not vaporize or generate harmful emissions at temperatures greater than 400˚F (205˚C) for 0.1 second. Do not use paper printed with low-temperature inks, flammable inks, or inks that are affected by the resin components found in toner. You may need to offset the printer’s printable area slightly so that the items on the form that need to be filled out will line up properly. You can do this from the Remote Control Panel. See page xx of Appendix B for directions on how to offset the printer’s printable area by adjusting the top and left margins. Care must be taken to avoid changing the moisture content of paper being preprinted or using materials that change the electrical or handling properties of the paper. Forms should be sealed in moisture-proof wrapping after pre-printing to prevent moisture changes during storage.

Paper Sizes and Capacity The standard 550-Sheet Cassette (Tray 2) holds 550 sheets of 16 to 28-pound (105 g/m2) paper. The Multipurpose Tray (Tray 1) can hold up to 100 sheets of standard U.S. letter paper, and other paper sizes shown below. You can load up to 10 envelopes at a time in the Multipurpose Tray. note: The exact number of envelopes or other media supported in the trays depends upon the thickness of the paper. Not all paper sizes listed are supported by all printer languages. Table A -1: Multipurpose Tray (Tray 1) Paper Type Size U.S. Letter 8 1/2" x 11" (215.9 mm x 279.4 mm) Executive 7.25" x 10.5" (184 mm x 267 mm) Folio 8.5" x 13" (215.9 mm x 330 mm) U.S. Legal 8.5" x 14" (215.9 mm x 355 mm) Statement 5.5" x 8.5" (140 mm x 216 mm) A4 8.27" x 11.69" (210 mm x 297 mm) A5 5.84" x 8.26" (148 mm x 210 mm) A6 4.13" x 5.85" (105 mm x 148 mm) ISO B5 6.93" x 9.84” (176 mm x 250 mm) JIS B5 7.17" x 10.12" (182 mm x 257 mm) COM10 4.125" x 9.5" (104.8 mm x 241.3 mm) Monarch 3.875" x 7.5" (98.4 mm x 190.5 mm) DL 4.33" x 8.66" (110 mm x 220mm) C5 6.38" x 9.02" (162 mm x 229 mm) C6 4.49" x 6.38" (114 mm x 162 mm) Japanese Post Card 4.33" x 5.83" (110mm x 148mm)

Paper Type Size U.S. Letter 8 1/2" x 11" (215.9 mm x 279.4 mm) U.S. Legal 8.5" x 14" (215.9 mm x 355.6 mm) Executive 10.5" x 7.25" (266.7 mm x 184.2 mm) Folio 8.5" x 13" (215.9 mm x 330 mm) A4 8.27" x 11.69" (210 mm x 297 mm) JIS B5 7.17" x 10.12"(182 mm x 257 mm) Table A -3: Optional 550-Sheet 2ndCassette Paper Type Size U.S. Letter 8 1/2" x 11" (215.9 mm x 279.4 mm) U.S. Legal 8.5" x 14" (215.9 mm x 355.6 mm) Executive 10.5" x 7.25" (266.7 mm x 184.2 mm) Folio 8.5" x 13" (215.9 mm x 330 mm) A4 8.27" x 11.69" (210 mm x 297 mm) ISO B5 6.93" x 9.84"(176 mm x 250 mm) JIS B5 7.17" x 10.12"(182 mm x 257 mm) COM10 4.125" x 9.5"(104.8 mm x 241.3 mm) Monarch 3.875" x 7.5" (98.4 mm x 190.5 mm) #9 ??? DL 4.33" x 8.66" (110 mm x 220mm) C5 6.38"x 9.02"(162 mm x 229 mm)

note: The exact number of envelopes or other media supported in the trays depends upon the thickness of the paper. Table A -4: Envelopes to Use in the Multipurpose Tray (Tray 1) and 550-sheet 2nd Cassette (Tray 3) Only Envelope Weight Size COM 10 20—28 lb 4 1/8" x 9 1/2" (104.8 mm x 241.3 mm) Monarch 20—28 lb 3 7/8" x 7 1/2" (98.4 mm x 190.5 mm) DL 80 g/m2 110 mm x 220 mm C5 90 g/m2 162 mm x 229 mm C6 4.49"x 6.38"(114 mm x 162 mm)