OSO DGC 200 Installation Manual
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PLEASE LEAVE THIS MANUAL WITH THE OSO UNIT AFTER INSTALLATION
Delta HP VIP 11-15
Delta HP VIP
Installation Manual
Thank-you for purchasing the Delta HP VIP unvented hot water cylinder.
Delta HP VIP is an unvented hot water cylinder in capacities 200, 250 and 300 litres. Its energy
efficiency as defined by standing heat losses is the best in its class due to the use of vacuum insulated Panels
(VIP) and will save the householder significant energy costs over the lifetime of the cylinder.
This manual gives detailed advice for installation and should be read carefully prior to fitting any unvented unit. OSO
Delta HP VIP cylinders are not suitable for gravity fed primary systems. In known hard water regions, precautions should
be taken to prevent limescale formation in hot water cylinders, in accordance with Building Regulation Part L, Domestic
Heating Compliance Guide.
This OSO cylinder must be installed by a competent person and be installed in compliance with the OSO Installation and
Maintenance Instructions, all current legislation, codes of practice and regulations governing the installation
of unvented hot water cylinders in force at the date of installation.
OSO Hotwater UK Ltd.
Delta HP VIP
Contents
Page no.
1 . General information ..........................2
2. Preparation of installation area.........4
3. Pipe connections..............................4
4.
Commissioning and filling up............5
5. Draining and Flushing......................5
6. Electrical Installation.........................5
7. Safety and Servicing ........................9
8. Fault finding.....................................10
9. Technical and Performance specs ...11
10. Log book ........................................13
PLEASE READ THIS MANUAL BEFORE INSTALLATION AND LEAVE WITH THE CYLINDER . THE MANUAL
AND ATTACHED LOGBOOK SERVE AS THE CYLINDER GUARANTEE.
For capacities 200, 250 and 300 litres
This cylinder is manufactured and approved in accordance with EN 12897 : 2006
1.1 Health and Safety regulations.
Handling Operations Regulations 1992 defines manual handling as: “any transporting or supporting of a load (including the lifting,
putting down, pushing, pulling, carrying or moving thereof) by hand or bodily force” The Regulations set no specific requirements such
as weight limits. However common sense still has to be used based on an ergonomic approach for each individual.
The Delta HP VIP should be transported and stored in a vertical position
1.2 Siting the Delta HP VIP .
There are few restrictions on the siting of the OSO Delta HP VIP, however it should not be sited anywhere open to frost attack. The
unit should be placed on a stable flat surface capable of withstanding the weight of the cylinder when full (see technical data on page
11) and access must be allowed for maintenance purposes. If wall mounted with an OSO wall bracket, the wall should be capable
of withstanding the forces generated by the weight of the full cylinder. Provision should also be allowed for the routing of the discharge
pipe away from the cylinder to an outside point according to building regulation G3. (See page 10)
1.3 Component Check list
Components supplied with the unit in a separate accessory kit for site fitting:
Multibloc valve, includes pressure reducing valve, line strainer, balanced cold water take off,(for shower or bidet only) check
and expansion valve.
Tundish
3/4’’ x 22mm Elbow / Drain Cock
Motorised valve
Expansion vessel.
1.4 Components factory fitted
Immersion heater
Thermostats / thermal cut-out
Temperature and pressure relief valve.
1.5 Documentation supplied - Installation manual & log book
1.6 Supply requirements
An uninterrupted 22mm cold water mains supply is recommended, however if only a 15mm supply is available, this may be used
provided there is sufficient flow rate available, a minimum standing pressure of 2.5 bar and a flow rate of 20 litres per minute with a 1
bar dynamic pressure is recommended. The cylinder will operate at lower pressures and flow rates however the performance will be
compromised. The OSO unvented unit is designed for use with supply pressure up to 10 bar. For pressures over 10 bar an
additional pressure reducing valve must be fitted in the supply pipe to the unit.
1.7 Expansion vessels
The vessel accommodates expanded water when the cylinder is heated and prevents the cylinder reaching its maximum working
pressure.
1.8 Compatible fittings and components
All thermostatically controlled boilers are compatible with indirect OSO cylinders. Heat sources to unvented hot water cylinders must
be controlled by a thermal cut-out as well as a thermostat. The OSO Ecoline GEO is supplied with sensor bosses and pockets to
house temperature sensors linked to the heat pump.
Return 3/4” BSP Heat Pump
2
Flow 3/4” BSP Heat Pump
3
Pressure Reducing Valve
Multibloc (3 bar) Includes Item 4
4
Expansion relief valve (6 bar)
5
550853
Temperature and
Pressure Relief Valve
6
Tundish
219005
7
Immersion Heater
71242
8
Immersion Heater Control Thermostat
80314
9
Indirect Control Thermostat
80345
10
Cold Feed Tube
(Not supplied see
Table 1)
11
Hot Water Outlet 3/4” BSP
12
Elbow / Drain Cock
250445
13
Discharge Pipe (Not supplied)
14
Motorised Valve (Not Factory Fitted)
15
Expansion vessel
Size
Lenght of tube (ø22) mm
Exp. vessel pre charge/ size
200
250
300
940
1210
3 bar/24 litre
1420
KEY
Part No.
KEY
Part No.
TABLE 1
General LayoutE SINGLE COIL
595�
640
673
8
3 bar/18 litre
3 bar/24 litre
9
2
1
5
11
6
7
8
10
3
12
13
AX 18 or 24
92000
4
14
15
355030
PRE355030
9
49
2
2. Preparation of installation area
2.1 Positioning the unit
The water heater should be fitted level on a hard surface with sufficient load strength to take the full weight of the cylinder
(see technical data table page 11). There are no limitations regarding the fitting distance from walls etc., but it is strongly
recommended to ensure easy access to all pipe fittings etc. The Temperature and Pressure relief valve and immersion
heater are positioned at 90° apart. The Delta HP VIP cylinder must be positioned to ensure that the tundish is visible and
there is easy access to the thermostat and to remove the immersion heater if required.
2.2 Protection from frost
If the water heater is in danger of being exposed to frost while not operating under electric power, the unit must be drained
to avoid damage. Make sure the electric power is turned off before draining, otherwise the heating elements can be
damaged and the warranty is void. Draining instructions, see “Draining ” on page 5.
3. Pipe Connections
3.1 Cold water supply
3.1.2 To obtain the best performance from your OSO unvented system it is advisable to feed the unit with an
uninterrupted supply.
3.1.3 Before connecting to the multibloc, flush the cold supply pipework of all flux and debris.
3.1.4 Locate the water heater in a suitable position to facilitate the installation of the cold water supply, discharge fittings
and pipework. Also take into account access to the immersion heater.
3.1.5 Fit the combined male elbow drain cock to cold supply point (12), so that the compression fitting is vertical.
3.1.6 Fit the length of copper tube 22mm specified in Table 1 to the cold feed elbow (see 3.1.5 above) to include a Tee
piece if a secondary return is required.
3.1.7 Fit the Multibloc(3) to the top of the copper tube (see 3.1.6 above).
3.1.8 Connect 15mm copper tube from the expansion relief valve (4) and also from the T & P valve (5) and join together in
a Tee as shown on page 3.
3.1.9 Fit the tundish (6) to the bottom connection of this tee.
3.1.10 Connect the cold supply to the multibloc(3).
3.1.11 Fit the expansion vessel to the wall close to the water heater using the enclosed mounting bracket. Connect
the expansion vessel to the multibloc, as shown on page 3.
3.2 Hot water supply
Connect the hot water supply pipe to the outlet (11). Ensure connection is water tight.
3.3 Balanced cold water supply (optional).
If no balanced cold supply is required, tighten the supplied blanking cap. If a balanced mains pressure cold water supply is
required to a shower or bidet (over rim type only, ascending spray type requires type AA,AB or AD air gap), remove
blanking cap and connect to the shower or bidet cold supply on the multibloc valve (3).
(Major shower manufacturers advise fitting a mini expansion vessel in the balanced cold supply pipework to accommodate
thermal expansion and prevent tightening of shower controls) Using the balanced cold connection to feed bath taps can
reduce the flow available to the unvented cylinder.
3.4 Secondary return (optional)
Connect secondary return if required to the Tee piece in the cold feed tube see diagram on page 12
3.5 Discharge pipe
Connect the tundish outlet to the discharge pipe. Install the Tundish in a vertical position within a maximum of 600 mm
from the Temperature and Pressure Relief Valve drain connection. Ensure the expansion relief pipework discharges
through the tundish. Tundish pipework must be 22 mm with a minimum vertical length of 300 mm below tundish. Maximum
permitted length of 22 mm pipework is 9 m. Each bend or elbow is equivalent to 0.8 m of pipework. All
pipework must have continuous fall and discharge in a safe, visible position. If any doubt, refer to Building Regulation G3.
Discharge pipe must be dedicated to the cylinder and must not be used for any other purpose.
3.6 Primary Flow and Return and Motorised valve
3.6.1 The Heat Pump primary flow and return connections should be made connections 1 & 2. The motorized valve
can be connected to either the primary flow or return pipe. The primary flow and return fittings are 3/4’’ BSP female.
The valve has 22mm x copper connections. The direction of primary flow in the coil is bottom to top. The maximum
operating temperature of the primary flow would typically be 82°C.
3.6.2 For electrical connection of the motorised valve and immersion heater, please read Electrical
Installation Instructions. (Pages 5).
4. Commissioning and filling up
4.1 Commissioning
4.1.1 Check all connections for tightness.
4.1.2 Open hot water tap furthest away from the OSO water heater. Open the mains stop cock to fill the water heater.
When water flows evenly from tap, allow to run for a few minutes to flush through any dirt, swarf or residue, then close
the tap. Open successive hot taps to purge any remaining air.
4.1.3 Check all water connections for leaks and rectify if necessary.
Manually operate Expansion relief valve 4 (see page 3) to ensure free water flow through discharge pipe by turning
knob counter-clockwise. To close continue to turn counter-clockwise until the valve shuts.
Manually operate Temperature and Pressure Relief Valve 5 (see page 3) to ensure free water flow through discharge
pipe (Turn knob counter-clockwise).
Switch electrical power on.
5.Draining & flushing out the system.
5.1 Draining
Switch off the electrical power (Important to avoid damage to element). Isolate Heat Pump from
OSO unit. Turn off the cold water supply valve. Open hot water tap. Open drain 12 (see page 3) at base of cylinder .
The unit will drain. Draining process may be speeded up by opening the temperature and pressure relief valve. An
internal ø18 mm hose can be applied to lead the water to a gully, sink or similar.
5.2 System flushing
This will not be necessary under normal circumstances as the line strainer will
prevent ingress of foreign materials, however if flushing is required, run at least 50 litres of
water from the cylinder at the highest possible flow rate. Close the taps and follow draining
procedure (above).
6. Electrical installation - all wiring must conform to current IEE regulations
6.1 Immersion Heater Thermostat
The immersion heater is designed as an auxiliary heater as an emergency back-up. Power to immersion heaters
should not be switched on until the unit is filled with water. All units are fitted with one 3 kW immersion heater which is
located behind the electrical box. Alternative thermostats should not be used, regulations require immersion heaters on
unvented cylinders to be connected with a thermal cut-out. Follow the wiring instructions below connecting the live,
neutral and earth as indicated. The unit must be permanently connected to the electrical supply through a double-pole
linked switch with a minimum break capacity of 13 amps. All internal wiring is factory mounted. Each immersion heater
has a working thermostat adjustable between 18°C - 70°C (+/- 5°C). A safety cut-out is also incorporated within the
thermostat and will operate at 87°C (± 7°C). Should this happen, check reasons for thermal cut-out button being
released and when satisfied press the reset button.
5
2 KW
OS
O
3
2
4
5
a
t
e
n
t
e
d
A
T
1
1
5
1
6
A
2
5
0
V
B
Safety reset
Earth
Live
Neutral
earth cable
connected to
immersion
Thermostat
sensor pocket
Immersion
IP21
OSO Hotwater (UK) Limited can not be
held responsible if alternative wiring plans
are used.
Important: Before resetting the safety cut-
out or altering the thermostat setting isolate
electrical supply to the unit before removal
of the lid. Ensure the lid to the electrical box
is replaced.
Also see S-Plan and Y Plan Wiring page 7 and 8
This product requires a fused permanent Live and Neutral
supply.
INDIRECT HEATING SYSTEM
6.4.2 Holiday Mode
This is the black button located under the display. Press and hold the holiday switch
for a minimum of 10 seconds until you hear an audible click, and this switches the
digital Dual Cylinder Thermostat off completely so there is no water heating and no
weekly "boost" heating.
When in Holiday mode, the display is off. This feature should only be used when the
property is vacant for extended periods and there is no requirement for water heating
or for the weekly "boost". Pressing and holding the holiday switch again (for a
minimum of 10 seconds until you hear an audible click) will restart the Electronic
Dual Cylinder Thermostat, the display will show the cylinder temperature and the
weekly
"boost " will immediately start, and recur every 7 days at the same time depending on
the user set position.
If using a 6-wire 28mm or 1” BSP V4043H on either circuit the white wire is not needed and must be made
electrically safe.
OSO Hotwater (UK) Limited can not be responsible if alternative wiring plans are used. Important: Before
resetting the safety cut-out or altering the thermostat setting isolate electrical supply to the unit before
removal of the lid
6.3 Motorised valve
To comply with regulations governing the installation of indirect unvented cylinders, a motorised valve must be fitted in
the primary pipework. Your OSO unit has been supplied with a two port motorised valve, which will act as a positive
energy cut-out should the safety cut-out operate. The motorised valve will also control the temperature of the
domestic stored water via the cylinder thermostat, which is located in the electrical box. The unit can be installed on an
“S” or "Y" plan system. Please follow the wiring instructions carefully.
6.4 Digital Dual Cylinder Thermostat
The Digital Dual Cylinder has real safety and energy saving benefits and provides accurate temperature control. It
also features a clear and informative LCD display. Leave the cylinder thermostat set at 60°C in line with current
government guidelines. Lowering the temperature will substantially reduce the amount of usable hot water available
on a daily basis and could result in bacterial growth unless the legionella facility is activated (THIS FUNCTION IS
ACTIVATED AS STANDARD see label on side of thermostat, for commissioning purposes please disable this
function selecting OF in display see 6.4.1 below).
The legionella mode gives a weekly automatic one hour "boost" to above 60°C which kills any legionella bacteria,
This function is adjustable allowing the duration of the legionella override to be adjusted from 1 to 7 days or
completely disabled to operate as a conventional Dual Cylinder Thermostat. The LCD display shows the current
water temperature and the user defined water temperature, while the red LED indicates that the unit is calling for
heat. The sensitive electronic sensors operate at a far greater accuracy than conventional thermostats. The dial
makes it easy to set the required controller temperature (between 25°C and 65°C) .The second (limit) safety
thermostat is pre-set to 80°C with a concealed manual reset, to comply with building regulations. Should the
safety cut out be brought into operation, the motorised valve will operate and close down the primary flow
to the cylinder. To reset the safety cut-out and the motorised valve the reset button must be pressed in.
6.4.1 Adjusting the 1 Hour Boost
The thermostat has user defined settings where the duration of the legionella Override/Boost can be adjusted from 1
to 7 days or completely disabled to operate as a conventional dual cylinder thermostat.
1. To disable or adjust he legionella override/ boost turn the unit off by pressing and holding down the HOLIDAY
button until an audible click is heard.
2. Release the button and after approx. 10 seconds press and hold the holiday button again until an audible click is
heard and the LCD display flashes
3. Release the button and use the HOLIDAY button to choose between disabling the override/Boost (OF in
display) or setting delay between boost/override from 1 - 7 days (1-7 in display)
4. Once selected release the button and the unit will return to the user set position within 5 seconds
Holiday
Mode
Wiring Diagram
S Plan Wiring
Pump
flow
2-port valve
(supplied)
Zone valve
(not supplied)
Automatic
bypass
Radiators/
UFH
Heat pump
Piping
Diagram
Zone Valve (DHW)
(supplied)
1
2
2
3
1
T6360B
3
5
7
3
G/Y
L N E 4
G Br Bl O
L N E
L N E
Pump
1 2 3
2 3
2 3
2
2
3
1
V4043H
OSO Cylinder
Thermostat
(supplied) Wired as
high limit stat
Isolated Mains
Supply From
Fused Spur
Zone Valve (Htg)
(not supplied)
Room
thermostat
L N E
6
9
2
3
1
V4043H
G
Br
B1 O G/Y
4
8
10
Wiring with Heat pump differential controller
1 2
Thermistor
Thermistor wire
Connected to
Heat Pump control
system
1
2
2
3
1
T6360B
3
5
7
3
G/Y
L N E 4
G Br Bl O
L N E
L N E
Heat Pump
Pump
1 2 3
2 3
2 3
2
2
3
1
V4043H
OSO Cylinder
Thermostat
(supplied)
Isolated Mains
Supply From
Fused Spur
Zone Valve (Htg)
(not supplied)
Room
thermostat
L N E
6
9
2
3
1
V4043H
G
Br B1 O G/Y
4
8
10
Wiring for Standard Heat pump
1 2
Zone Valve (DHW)
(supplied)
OSO Delta HP VIP cylinders can
be fitted with all types of boilers.
Standard Heat pumps operate
using room and cylinder
thermostats. Please follow upper
diagram:
‘Wiring for Standard Heat Pump’.
Thermistor controlled Heat
Pumps Many popular Heat
Pumps now use a thermistor
principle. A thermistor
temperature sensor is supplied
with the Heat Pumpto attach to
the cylinder. Temperature
information is relayed back to the
Heat Pump control system.
A Pocket is provided (see below
to secure the sensor on the Delta
HP VIP cylinder. The probe is run
through a channel from base of
cylinder to the immersion housing
and housed there in a pocket. The
thermistor cable should be
secured using the supplied
clamps in the bottom opening of
the channel. The supplied
motorised valve must be used in
accordance with Building
Regulation G3. This is wired from
the supplied cylinder thermostat,
wired as high limit stat.
Please follow lower diagram:
‘Wiring for Thermistor Controlled
Heat Pump’.
Probe position
Channel
running
from
base of
cylinder
N
L
C
NC NO
N
L
C
NC NO
ST6400
Programmer
HW
ON
HTG
ON
ST6400
Programmer
HW
ON
HTG
ON
Using Cylinder Thermostat as
high limit stat only - coil the
grey temperature probe wire
inside thermostat box and insert
black probe into thermostat
pocket of cylinder then turn dial
on front to number 5
Heat pump differential controler
Y Plan Wiring
OSO Delta HP VIP cylinders can
be fitted with all types of boilers.
Standard boilers operate using
room and cylinder thermostats.
Please follow upper diagram:
‘Wiring for Standard Heat Pump’.
Thermistor controlled boilers
Many popular Heat pumps now
use a thermistor principle. A
thermistor temperature sensor is
supplied with the Heat Pump to
attach to the cylinder.
Temperature information is
relayed back to the Heat Pump
control system.
A Pocket is provided (see below
to secure the sensor on the Delta
HP VIP cylinder. The probe is run
through a channel from base of
cylinder to the immersion housing
and housed there in a pocket.
The thermistor cable should be
secured using the supplied
clamps in the bottom opening of
the channel. The supplied
motorised valve must be used in
accordance with Building
Regulation G3. This is wired from
the supplied cylinder thermostat,
wired as high limit stat Please
follow lower diagram:
‘Wiring for Thermistor Controlled
Heat Pump’.
Probe position
Channel
running
from
base of
cylinder
1
2
E
2
3
1
T6360B
3
3
1
4
G
O B1 Br
G/Y
N
L
E
N
L
E
N
L
ST6400
Heat pump
Pump
1
2
3
3
2
3
2
2
2
3
1
V4043H
Room
thermostat
Zone Valve (DHW)
(supplied)
Isolated Mains
Supply From
Fused Spur
Mid Position Valve
(not supplied)
L
N
E
6
G/Y B1 W Gr O
3 2
V4073A1039
10
4
5
9
8
7
OSO Cylinder Thermostat (supplied)
N
L
C
NC
NO
Thermistor
1
2
E
2
3
1
T6360B
3
3
1
4
G
O
B1
Br
G/Y
N
L
E
N
L
E
N
L
ST6400
Heat pump differential controler
Pump
1 2 3
3
2
3
2
2
2
3
1
V4043H
Room
thermostat
Zone Valve (DHW)
(supplied)
Isolated Mains
Supply From
Fused Spur
Mid Position Valve
(not supplied)
L
N
E
6
G/Y B1
W
Gr
O
3 2
V4073A1039
10
4
5
9
8
7
OSO Cylinder Thermostat (supplied )
wired as high limit Stat
N
L
C
NC NO
Thermistor wire
Connected to
Heat pump control
system
Pump
flow
2-port valve
(supplied)
Mid pos. valve
(not supplied)
Radiators/
UFH
Heat Pump
Automatic
bypass
Piping
Diagram
HW
ON
HW
OFF
HTG
ON
HW
ON
HW
OFF
HTG
ON
Programmer
Programmer
Wiring USING OSO THERMOSTATS
Using cylinder thermostat as
high limit stat only - coil the grey
temperature probe wire inside
thermostat box and insert black
probe into thermostat pocket of
cylinder then turn dial on front to
number 5
Wiring for using heat pump differential controller
7. Safety and Servicing
Maintenance must be carried out by a competent person.
7.1 Safety Cut-out
The safety cut-out operates if:
1. Wiring is incorrect.
2. The immersion heater thermostat or cylinder thermostat fails.
3. Thermostat is set too high.
4. Remember before resetting the safety cut-out or altering the thermostat setting, isolate electrical supply to the unit prior
to removal of the electrical box lid.
5. Reduce thermostat setting and press the reset button. After adjustments are completed, ensure the lid to the electrical
box is replaced.
6. If still out of operation, contact installer.
7.2 Intermittent or slow discharge from tundish
1. Turn off the electrical supply to the immersion heaters.
2. Turn off cold water supply valve.
3. Open a hot tap.
4. Turn the knob on the Temperature and Pressure Relief Valve (5) to the left and hold in this position for thirty seconds.
5. Attach a foot pump with a schraeder (car type) valve to the expansion vessel.
6. Pump up to 3 bar
7. Open cold water supply valve.
8. When water flows through open tap, close tap
9. Turn on electrical supply to the immersion heaters.
7.3 Continuous very hot water discharge from tundish
This indicates a malfunction of a thermal cut-out, operating thermostat or the combined temperature and pressure relief
valve. Turn off the electrical supply to the immersion heater and also isolate an indirect unit from the Heat Pump. Contact the
installer or competent engineer.
7.4 Expansion vessel maintenance
The expansion vessels do not require annual maintenance and should not be tampered with unless an intermittent or slow
discharge from the tundish occurs when water is being heated. In this situation, maintenance must be carried out by
competent person and the precharge pressure must be restored to the original value. An annual visual inspection is
recommended. Important: To check the precharge the expansion vessel must be completely empty of water. If the precharge
pressure is different from the value shown on the label it must be restored to the original value.
Do not remove expansion vessel without depressurising the cylinder and draining 10 litres of water from the drain valve at
the base of the cylinder.
7.5 Guarantee
Cylinder should be serviced annually and the log book should be updated in order to validate guarantee. The log book and
service records act as guarantee document. For terms of guarantee please see the log book on page 15.
7.6 Servicing Procedure:
7.6.1 Expansion relief valve
Ensure that expansion relief valve works by manually opening to discharge water to tundish.
7.6.2 Pressure reducing valve
Isolate the cold water supply and open a ground floor cold tap. Unscrew the pressure reducing cartridge. Clean the filter
mesh and the cartridge under running water. Replace cartridge ensuring that strainer is correctly located and reassemble the
unit.
7.6.3 Expansion relief cartridge
Isolate the cold supply and open a ground floor cold tap. unscrew blue expansion relief headwork from valve body. Clean
valve seat face and seating - do not scratch or damage either seat face or seating. Refit in reverse order. Do not overtighten.
7.6.4 Temperature and Pressure relief valve
Ensure that Temperature & Pressure Relief valve works by manually opening to discharge water to tundish.
7.6.5 Internal inspection
The immersion heater can be removed to provide visual inspection access to the cylinder.
8. OSO Fault Finding Guide
Alternative Discharge
Discharge pipes should be in metal and
dedicated to the unvented cylinder. The pipe
should have a continuous fall and should terminate
in a safe and visible place.
Downward discharges at low level, i.e. up to 100 mm above
external surfaces such as car parks, hard standings, grassed
areas etc. are acceptable providing that where children may
play or otherwise come into contact with discharges,
a wire cage or similar guard is positioned to prevent contact,
whilst maintaining visibility.
Discharge at high level, i.e. into a metal hopper and metal
down pipe with the end of the discharge pipe clearly visible (tundish visible or not)
or onto a roof capable of withstanding high temperature discharges of water and 3
m from any plastics guttering system that would collect such discharges
(tundish visible).
Important - note: Disconnect electrical supply before removing any electrical equipment covers.
FAULT
POSSIBLE CAUSE
SOLUTION
No water flow from hot taps. 1. Mains supply off.
2. Strainer blocked.
1. Check and open stopcock.
2. Turn off water supply. Remove strainer and
clean (see Servicing Procedure page 9).
Water from hot taps is cold.
1. Immersion heaters not switched on 9 (if in use)
2. Immersion heater thermal cut-out has operated (if in use)
3. Programmer set to central heating or not switched on.
4. Boiler not working.
5. Cylinder thermal cut-out has operated .
6. Motorised valve not operating correctly.
1.Check and switch on.
2.Check and reset button (under thermostat control knob)
3.Check and set to hot water.
4.Check Heat Pump operation. If fault suspected consult
installer or Heat Pump manufacturer.
5.See 6.3 on page 7.
6.Check wiring and/or plumbing connections to motorised
valve (see 3.6 on page 5 and wiring diagrams on page7
and 8.
Intermittent water discharge. 1. Reduced expansion vessel charge.
1. Follow instruction page 9 “Intermittent or slow water
discharge from tundish”.
Continous water discharge.
1. Thermal control failure (Note: Water will be hot).
2. Cold water inlet Pressure Reducing Valve not working.
3. Temperature and pressure relief valve faulty.
4. Expansion relief valve not working properly.
1.Switch off power to immersion heater and Heat Pump
supply to the unit. When discharge has stopped, check
thermal controls, replace if faulty. Contact a competent
person.
2.Check pressure from valve, if greater than 3 bar
replace (see page 9 ).
3.Replace valve (see page 9).
4.Check and replace if faulty (see page 9 ).
manual).
Minimum size of
Maximum resistance allowed,
Minimum size of
discharge pipe D2*
expressed as a lenght of straight Resistance created by
Valve outlet size discharge pipe D1* from tundish
pipe (i.e. no elbows or bends)
each elbow or bend
22 mm
up to 9 m
0.8 m
G1/2
15 mm
28 mm
up to 18 m
1.0 m
35 mm
up to 27 m
1.4 m
28 mm
up to 9 m
1.0 m
G3/4
22 mm
35 mm
up to 18 m
1.4 m
42 mm
up to 27 m
1.7 m
35 mm
up to 9 m
1.4 m
G1
28 mm
42 mm
up to 18 m
1.7 m
54 mm
up to 27 m
2.3 m
Where a single pipe serves a number of discharges, such as in blocks of flats, the number served should be limited to not
more than 6 systems so that any installation discharging can be traced reasonably easily. The single common dis-charge
pipe should be at least one pipe size larger than the largest individual discharge pipe to be connected. For further
information contact your Building Control Office
All replacement parts should be supplied by OSO HOTWATER (UK) LIMITED. www.oso-spares.co.uk
To obtain the address of a local stockist contact:
OSO HOTWATER (UK) LIMITED
Endeavor House, Seventh Avenue, Team Valley
Trading Estate, Gateshead, Tyne & Wear, NE11 0EF
Phone: (0191) 482 0800 • Fax: (0191) 491 3655
E-mail [email protected]
E-mail [email protected]
E-mail [email protected]
Pressure reducing valve
Cartridge - Part No.
REDC 355030 - 3 bar
Expansion valve
(Cartridge and seat)
Part No. 214005
6.0 Bar
Expansion valve
6.0 Bar
214005
Part no.
PRE355030
355030
550853
REDC355030
250445
71242
92000
80345
80314
AX18, AX24
Description
Expansion Relief Cartridge
Expansion relief valve 8 bar
Multibloc
Temperature & pressure relief valve
Pressure Reducing Valve
Elbow Drain valve
Immersion heater, Incoloy 3 kW
Honeywell 2 port valve
Fittings Kit
Cylinder thermostat
Immersion thermostat
Expansion vessel
For Spares: www.oso-spares.co.uk
1.
Secondary Return Fitting
2.
Non Return Valve
3.
Circulation Pump
4.
Secondary Return Line
5.
Hot water draw o˜ to outlets
Secondary Return
Data Reference Supplier's Name
Model
ERP Class Standing heat loss
OSO Hotwater
DGC200
A
B
B
200
43
250
52
300
48
Delta HP VIP Product Fiche
OSO Hotwater
OSO Hotwater
DGC250
DGC300
The code of practice for the installation,
commissioning & servicing of mains pressure hot water storage
Installation,Commissioning
and Service Record Log Book
CUSTOMER DETAILS
NAME
ADDRESS
TEL No.
IMPORTANT
1. Please, keep the Log Book in a safe place for future reference.
2. This Log Book is to be completed in full by the competent person(s) who
commissioned the equipment and then handed to the customer. When this is done,
the Log Book is a commissioning certificate that can be accepte as evidence of
compliance with the appropriate Building Regulations.
3. Failure to install and commission this appliance to the manufacturer’s
instructions may invalidate the guarantee.
The above does not affect your statutory rights.
For full details on the HWA charter please visit http://www.hotwater.org.uk/
© HEATING AND HOTWATER INFORMATION COUNCIL
IT IS THE RESPONSIBILITY OF THE INSTALLER TO COMPLETE THIS
LOG BOOK AND PASS IT ON TO THE CUSTOMER. FAILURE TO DO
SO MAY INVALIDATE THE CYLINDER GUARANTEE
HWA charter members agree to:
• To supply fit for purpose products clearly and honestly describe
• To supply products that meet, or exceed appropriate standards and building and water regulations
• To provide pre and post sales technical support
• To provide clear and concise warranty details to customers
INSTALLER & COMMISSIONING ENGINEER DETAILS
INSTALLER DETAILS
COMPANY NAME
DATE
ADDRESS
INSTALLER NAME
TEL No.
REGISTERED OPERATIVE ID CARD No.
(IF APPLICABLE)
REGISTRATION DETAILS
COMMISSIONING ENGINEER (IF DIFFERENT)
NAME
DATE
ADDRESS
TEL No.
REGISTERED OPERATIVE ID CARD No.
(IF APPLICABLE)
REGISTRATION DETAILS
GUARANTEE - OSO UNVENTED HOTWATER CYLINDER
IT IS THE RESPONSIBILITY OF THE INSTALLER TO COMPLETE THIS LOGBOOK AND PASS IT
ON TO THE CUSTOMER. FAILURE TO DO SO MAY INVALIDATE THE CYLINDER GUARANTEE
The OSO stainless steel inner vessel is guaranteed against material defect or manufacturing faults for a period of 25 years from the
date of purchase. All other parts including, but not limited to factory fitted electrical elements (damage caused by lime scale excluded),
expansion vessel, thermostats and valves are guaranteed against material defects or manufacturing faults for 2 years from the date
of purchase. In the event of a replacement component being required OSO Hotwater will supply such part(s) free of charge and
freight paid, on condition that the defective component is delivered, freight paid to OSO Hotwater within 2 weeks of written notice
being given to OSO Hotwater of the defect. Such replacement parts shall be guaranteed under the terms of this guarantee to the
unexpired period of the aforementioned 2 year period.
This warranty is conditional upon the OSO cylinder being installed in compliance with the OSO Installation & Maintenace Instructions, all
current legislation, codes of practice and regulations governing the installation of unvented hot water cylinders in force at the date of instal-
lation and provided that:
1. The water quality shall be in accordance with European Council Directive 98/83 EC, or revised version at the date of installation,
and is not fed with water from a private supply.
Particular:
Chloride content:
Max. 250 mg/l
Sulphate content:
Max. 250 mg/l
Combination Chloride/sulphate:
Max. 300 mg/l (in total)
2. The OSO cylinder is filled with water before turning the electricity supply on to the heater elements.
3. The log book certificate is completed at the time of installation.
4. The OSO cylinder is serviced and maintained every 12 months and is marked as such in the logbook provided with the cylinder.
Invoices for the maintenance work should be kept as proof of regular maintenance. Care should be taken of the logbook and
invoices as they serve as the guarantee certificate for the cylinder.
5. If the newly fitted water heater is not in regular use then it must be flushed through with fresh water for at least 15 minutes Open
at least one hot water tap once per week, during a period of at least 4 weeks.
6. The OSO unvented cylinder has not been modified in any way other than by OSO Hotwater and is only used for the storage of
potable water.
7. No factory fitted parts have been removed for unauthorised repair or replacement.
8. Defects caused by frost, excess pressure, salt dehardner process, transient voltage, lightning strikes or incorrect installation,
repair or use, are not covered by this warranty. A laboratory evaluation of possible defects can be ordered by the user, however
the user must pay for this where the above mentioned conditions have not been fulfilled. Evidence of the purchase date and the
date of supply must also be submitted with your claim.
This guarantee does not confer any rights other than those expressly set out above and does not cover any claims for consequential loss
or damage. This guarantee is offered as an extra benefit and does not affect your statutory rights as a consumer.
APPLIANCE & TIME CONTROL DETAILS
MANUFACTURER OSO HOTWATER (UK)
MODEL
CAPACITY
TYPE
TIME CONTROL
UNVENTED
PROGRAMMER
litres
SERIAL No.
TIME SWITCH
or
COMMISSIONING PROCEDURE INFORMATION
Heat Pump PRIMARY SETTINGS (INDIRECT HEATING ONLY) ALL BOILERS
IS THE PRIMARY A SEALED OR OPEN VENTED SYSTEM?
SEALED
OPEN
WHAT IS THE Heat Pump FLOW TEMPERATURE?
C
ALL MAINS PRESSURISED SYSTEMS
YES
WHAT IS INCOMING STATIC COLD WATER PRESSURE AT THE INLET TO THE
PRESSURE REDUCING VALVE?
HAS STRAINER (IF FITTED) BEEN CLEANED OF INSTALLATION DEBRIS?
HAS A WATER SCALE REDUCER BEEN FITTED?
WHAT TYPE OF SCALE REDUCER HAS BEEN FITTED?
NO
YES
NO
UNVENTED SYSTEMS
YES
ARE COMBINED TEMPERATURE AND PRESSURE RELIEF VALVE
AND EXPANSION VALVE FITTED AND DISCHARGE TESTED?
IS PRIMARY ENERGY SOURCE CUT OUT FITTED
(NORMALLY 2 PORT VALVE)?
WHAT IS THE PRESSURE REDUCING VALVE SETTING (IF FITTED)?
WHERE IS OPERATING PRESSURE REDUCING VALVE SITUATED?
NO
YES
NO
YES
NO
bar
HAS THE EXPANSION VESSEL OR INTERNAL AIR SPACE BEEN CHECKED? YES
NO
WHAT IS THE HOT WATER TEMPERATURE AT THE NEAREST OUTLET?
C
bar
ALL PRODUCTS
YES
DOES THE HOT WATER SYSTEM COMPLY WITH
THE APPROPRIATE BUILDING REGULATIONS?
HAS THE SYSTEM BEEN INSTALLED AND COMMISSIONED
IN ACCORDANCE WITH THE MANUFACTURER’S INSTRUCTIONS?
HAVE YOU DEMONSTRATED THE OPERATION OF THE
SYSTEM CONTROLS TO THE CUSTOMER?
YES
YES
HAVE YOU LEFT ALL THE MANUFACTURER’S
LITERATURE WITH THE CUSTOMER?
YES
COMPETENT PERSON’S
SIGNATURE
CUSTOMER’S
SIGNATURE
(To confirm demonstrations of equipment and
receipt of appliance instructions)
PLEASE FOLLOW THE INSTALLATION AND COMMISSIONING INSTRUCTIONS
IN THE INSTALLATION MANUAL SUPPLIED WITH THE EQUIPMENT
SERVICE INTERVAL RECORD
SERVICE PROVIDER
It is recommended that your hot water system is serviced regularly and that your service
engineer completes the appropriate Service Interval Record below.
Before completing the appropriate Service Interval Record below, please ensure
you have carried out the service as described in the manufacturer’s instructions
and in compliance with all relevant codes of practice.
ENGINEER NAME
SERVICE 1
COMPANY NAME
TEL No.
COMMENTS
SIGNATURE
DATE:
ENGINEER NAME
SERVICE 3
COMPANY NAME
TEL No.
COMMENTS
SIGNATURE
DATE:
ENGINEER NAME
SERVICE 5
COMPANY NAME
TEL No.
COMMENTS
SIGNATURE
DATE:
ENGINEER NAME
SERVICE 7
COMPANY NAME
TEL No.
COMMENTS
SIGNATURE
DATE:
ENGINEER NAME
SERVICE 9
COMPANY NAME
TEL No.
COMMENTS
SIGNATURE
DATE:
ENGINEER NAME
SERVICE 2
COMPANY NAME
TEL No.
COMMENTS
SIGNATURE
DATE:
ENGINEER NAME
SERVICE 4
COMPANY NAME
TEL No.
COMMENTS
SIGNATURE
DATE:
ENGINEER NAME
SERVICE 6
COMPANY NAME
TEL No.
COMMENTS
SIGNATURE
DATE:
ENGINEER NAME
SERVICE 8
COMPANY NAME
TEL No.
COMMENTS
SIGNATURE
DATE:
ENGINEER NAME
SERVICE 10
COMPANY NAME
TEL No.
COMMENTS
SIGNATURE
DATE:
When all the above services have been completed, please contact your Service Engineer for an additional service interval record sheet.
HWSLB First Edition 01.03.02