Unify OpenScape CP600 Quick Reference Card

Text of the manual

© Unify Software and Solutions GmbH & Co. KG

Mies-van-der-Rohe-Str. 6, 80807 Munich/Germany All rights reserved. 03/2016 Reference No.: A31003-C1000-U105-1-7619 unify.com Key Operation Soft keys Navigation keys Audio keys Key Pad Shortcuts The phone has five softkeys with status LEDs, which provide several functions dependent on a particular situation. Example: Telephone menu Example: Conversation list By pressing the key Out-of-Office/Call Forwarding you can con- figure Call Forwarding and activate Do Not Disturb. \ @ Toggle to menu μ Scroll upwards Hold down: Jump to top of list Z Confirm input or perform action « Move cursor to the right Step down one menu level ^ Cancel function, delete characters to the left of the cursor, step up one menu level € Scroll downwards Hold down: Jump to the end of list Decrease/increase volume " Mute in a call ; Activate/deactivate the loudspeaker : Activate/deactivate the headset . # * 1 Long-press to circle between ringer on/off/beep Long-press to call Voicemail Long-press to lock/unlock the phone Notification LED With the Notification LED different phone status can be identified: Action Icons (selection) Status Icons (selection) Icon Explanation Accept call and Make call Reject call Deflect call Place call on hold Transfer call without consultation Transfer call with consultation Alternate Resume held call Request callback Add participant Show participant details Show all participants Icon Explanation c Incoming call b Outgoing call g Active call e You have placed the call on hold – Your call partner has placed the call on hold ++ Secure/unsecure call ‰ ‰ Missed call new/seen % % Voicemail message new/listened Off: Idle Green solid: Active call Green pulsing: Incoming call Amber solid: Call(s) on hold Amber pulsing: Held call re-presenting Red solid: New missed call Red pulsing: New voicemail (MWI) OpenScape Desk Phone CP600 Quick Reference Card

Using your OpenScape Desk Phone CP600

Dial a Call • Lift handset, dial number and press Z or • Dial number and lift handset or • For handsfree mode or if headset is connected: dial number and press Z. Answer a Call • Lift handset or • for handsfree mode: press :, Z or Soft Key O or • if headset connected: press .. End a Call • Hang up, or • For handsfree mode: press : or • If headset connected: press . or • Press Soft Key P. Dial from Conversation List 1. Press Soft Key "Conversations" from Menu screen. 2. Press € and μ to select the desired conversation or type in start of name. 3. Press Z and lift handset. Deflecting an Incoming Call while ringing 1. Press Soft Key Ô. 2. Enter a destination phone number or select/search station from Conversation List and press Z. Hold or Retrieve a Call • In an active call press Soft Key I. • To retrieve a held call: press Soft Key C. Make a Conference Call 1. During a call with party A, press Soft Key G. Hear dial tone. Party A is automatically put on hold. 2. Enter the phone number for party B or select/search for party B and press Z. 3. Once connected with party B, press Soft Key J. You are now connected in a conference with parties A and B. Transfer a Call 1. During a call with party A, press Soft Key E. 2. Enter the phone number of party B or select/search for party B and press Z. 3. You may then either: press Soft Key D while party B is ringing, or wait for party B to answer, announce the call and then press Soft Key D. The party A will be transfered to party B. Using your OpenScape Desk Phone CP600 Switch to Handsfree Mode during a Call • Hold down : until you hang up handset. Switch to Handset Mode during a Call • Lift handset. Switch to Headset Mode during a Call • Press .. Using Mute during a Call • Press ; to mute. • Press ; again to un-mute. Call Voicemail 1. Press @. 2. Press Soft Key "Voicemail". Change Forwarding Destination for all Calls 1. Press \. 2. Select "Forward all calls" with «. 3. Press Soft Key K. 4. Enter the destination number and press Z. 5. Press \. Turn Call Forwarding on/off for all Calls • Press \. • Press Soft Key "Forward all calls" to toggle between on/ off. Program Favourites 1. Press @. 2. Press Soft Key "Favourites". 3. Press Soft Key K to enter edit mode. 4. Press Soft Key K to enter desired Soft Key. 5. Press Soft Key K to enter normal key function. 6. Press € and μ to select the desired function. 7. Press Soft Key Q to confirm. 8. If required, edit the label and/or settings. 9. Press Soft Key Q to save the changes. 10. Press Soft Key Q to to leave Favourites edit mode. Programmable Functions (Examples) Using the Functions on your Phone The functions are available on your phone either on the phone’s display called Favourites or at least one Key Mo- dule is connected to the phone. Function Explanation Alternate Switches between two calls Blind transfer Transfers a call without consultation Call recording Records the call on a external Call Re- corder Call waiting Allows a second incoming call while in an active call Callback Requests an automatic call back (busy/no answer) Cancel callbacks Cancels all pending callback requests CF busy Forwards incoming calls to the pro- grammed destination when the prima- ry line is busy CF no reply Forwards incoming calls to the pro- grammed destination if they are not answered CF unconditional Forwards all incoming calls to the pro- grammed destination Conference Initiates a conference call Consultation Puts an active call on hold and provides a prompt for dialing Deflecting Deflects a call to another destination Directed pickup Picks up another ringing phone Do not disturb Incoming calls do not ring; callers hear the busy signal Feature toggle Toggles OpenScape Voice services Group pickup Picks up a group call Hold Places a call on hold Immediate ring Starts ringing/alerting for a delayed ringing call Redial Calls the last dialed number Release Ends a call Repertory dial Dials pre-defined numbers and control sequences Ringer off Switches the ringer off/on Selected dialing Dials a pre-defined number Transfer call Transfers a call with consultation

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