Smart Start SSI 20/20 Manual 

VICTORIA ALCOHOL INTERLOCK PROGRAM www.smartstartinterlocks.com.au SMART START INTERLOCKS

2 3 About Smart Start Interlocks Privacy Policy Release of Participant Data SSI 20-20 SSI 20-30 Interlock Device Caring for your Device How Do I Start the Vehicle? How Do I Start The Vehicle?: BLow Technique Troubleshooting Display Messages Service Schedule Diagram Random Rolling Retest Diagram Common Causes of Unexpected Breath Sample Violations General Advice PROGRAM About the Victorian Alcohol Interlock Program (VAIP) End of the Program Process Program Violation Summary Report Interlocks Fees Concession Cards Service Centres Key Terms Customer Feedback Web & Social Media Further Resources 1 4 5 6 7 8 9 10 11 12 13 Company information Adress: 1/ 11 Zakwell Circuit, Coolaroo VIC 3048 Phone: 1300 256 900 Fax: 03 8339 2062 Email: [email protected] Web site: www.smartstartinterlocks.com.au 14 15 16 17 18 19 20 21 22 23 24 VCIN-001 V 3.0 Agust 2018

proud franchisee and exclusive dis- tributor of Smart Start Inc. North America’s leader in premier alcohol ignition interlock devices. ABOUT US Smart Start Interlocks Australia have installed over 15000 Alcohol Inter- locks since 2009. We take pride in providing innovative and industry leading products and services which have reached industry recognition from our customers, monitoring authorities and partners. Smart Start Interlocks offers: • Innovative and reliable technology used in programs overseas. • Worldwide experience in alcohol interlock devices. • Fuel cell Interlock devices. • Reliable installations, servicing and reporting requirements.

Interlocks to release their alcohol interlock data to relevant state authorities. Ajen Monitoring Systems trading as Smart Start Interlocks Australia take privacy seriously. Ajen is committed to maintaining the privacy of personal information that is collected from customers, prospective employees, and all parties connected with Ajen. The privacy policy document has been created so you can fully understand how your personal information is used in our business. Ajen is open and transparent about the data we collect and how the data is used. The document covers all activities of Ajen, and thus all activities of the subdivision Smart Start Interlocks Australia and associated entities. Ajen is pleased to comply with the Australian Privacy Principles. Privacy Policy Click Here By signing the lease agreement form, the participant authorises Smart Start Interlocks to release, upon request, reports on the use of the device, or any oth- er information or reports pertaining to the participa- tion in, or compliance or non-compliance with the requirements of their state program, including such reports or information which may contain data of a personal nature which would otherwise be protect- ed by law from disclosure. This applies both to participants and to any third parties who use the vehicle. Upon request participants can obtain a copy of their logged data by completing the online Participant Data Request Form found on the Smart Start web site. Navigate to www.smartstartinterlocks.com.au, Sup- port page, Vic, Participant Data Release Form. RELEASE OF PARTICIPANT DATA