baiMobile 3000MP Operation & User’s Manual

User Guide for Windows 7 with the beta driver baiMobile3000MP-v1.0.0.3 Version 3.2 30000MP Date: August 6, 2013

Biometric Associates, Inc Main Office (410) 252-7210 [email protected] Field support: Michael Smith (407) 823-8130 (cell) [email protected]

Proper Care of your baiMobile® 3000MP Bluetooth Smart Card Reader .......................... 5 Welcome ................................................................................................................... 5 Hardware and Software Requirements .......................................................................... 5 Hardware Requirements ........................................................................................... 5 Bluetooth Stack ....................................................................................................... 5 USB Bluetooth Adapter ............................................................................................. 6 Supported Smart Cards ............................................................................................ 6 Accessories ............................................................................................................... 7 Reader Basics ............................................................................................................ 7 Reader Features ...................................................................................................... 7 Power consumption ................................................................................................. 8 Powering on the Reader ........................................................................................... 9 Accepting a Bluetooth connection ............................................................................ 10 Powering off the Reader ......................................................................................... 11 Charging the Reader .............................................................................................. 11 Upgrading the Reader Firmware ............................................................................. 12 LED Panel Icons .................................................................................................... 13 Home Screen ..................................................................................................... 13 Data Transfer Screen .......................................................................................... 13 Battery Status Icons .............................................................................................. 14 Inserting a Smart Card.......................................................................................... 14 Battery ................................................................................................................ 15 Reader Error Massages........................................................................................... 15 Pairing your Reader to a Windows 7 Device ................................................................. 16 Making a Bluetooth Connection ............................................................................... 23 Accessing a Secure Web Site .................................................................................. 26 Pairing Troubleshooting .......................................................................................... 28 Troubleshooting - Other ......................................................................................... 28 Index...................................................................................................................... 29

This User’s Guide is designed for Windows 7 desktop computers, laptops and tablets. If you are using another operating system, the information herein may be different or may not apply. If you have questions, contact your network administrator or email [email protected]. Proper Care of your baiMobile® 3000MP Bluetooth Smart Card Reader Your baiMobile® 3000MP Bluetooth Smart Card Reader is an electronic product similar to a cell phone or MP3 player that may be damaged by excessive moisture, sand, dirt and impact. Taking proper care of your reader is essential for continued, trouble-free operation. Welcome The baiMobile® solution for Windows 7 devices includes: 1. baiMobile® 3000MP Reader 2. baiMobile® 3000MP Windows 7 driver (baiMobile3000MP-v1.0.0.3) 3. baiMobile® Bluetooth Security Monitor (optional) This baiMobile 3000MP solution permits you to perform all of the same functions on a Windows 7 desktop, laptop or mobile device that are available on a desktop PC with a USB reader including:  digitally sign and decrypt emails and documents  log on to web sites and network servers that require smart card (CAC or PIV) authentication  other applications that require smart card authentication. Hardware and Software Requirements This section describes the minimum hardware and software requirements necessary to use your Reader with a Windows 7 device. Hardware Requirements The reader should operate with all Windows 7 devices that have native or external Bluetooth capability. There are no additional hardware requirements, unless a USB Bluetooth adapter is required. Bluetooth Stack Most Windows 7 desktops do not have native Bluetooth capability. Most Windows 7 laptops and tablet devices do have native Bluetooth capability, but some may not have Bluetooth’s Serial Port Profile (SPP). Our reader is designed to pair with any device using Bluetooth

Port Profile (SPP). It is important to verify that your desktop, laptop or tablet 1) have Bluetooth version 2.1 or higher and 2) includes support for Serial Port Profile. If not, the external Bluetooth adapter below is recommended USB Bluetooth Adapter The Asus 2.1 USB Bluetooth adapter has been tested and verified to support the baiMobile 3000MP Bluetooth Smart Card Reader on Windows 7 devices. Supported Smart Cards Each smart card type has its own command language, commonly referred as a PKCS#11 (or middleware). If you want to access a particular smart card, the PKCS#11 middleware for that card type must be installed on your Windows 7 device. baiMobile™ Bluetooth Smart Card Reader Specifications Specifications Description baiMobile 3000MP Bluetooth Smart Card Reader Hardware Specifications Dimensions 62 mm (2.44 in) wide x 110 mm (4.33 in) high x 20 mm (4.79 in) thick Weight 70g (2.46 oz) Status Indicator LCD panel provides connection indication, signal strength, battery capacity, device name, version info, aided pairing. Configurable LED indicators (use/don’t use) for connection indication, user attention and LCD backlighting Battery Removable PolyFlex cell; rated capacity 580 mAh, normal voltage 3.7v; in low power mode - 3.5mA, (~7 days batt life) On but BT connection; 14mA, (~2 days batt life) power on with BT connection. Power On / Off Power on activated by card insertion and/or front OK button. Power off activated by card removal or application/device security policy. Charging Port Mini-B USB (Charger included with Reader) Wireless Communications Communications Protocol 2.4 GHz frequency ISM band. IEEE 802.15.1 (Bluetooth) with full security enabled RF Transmission range 10 meters Supported Bluetooth versions Devices with Bluetooth ver 2.1 Data Throughput 750 kb/s to 1 Mb/s baiMobile Middleware Libraries / Security Bluetooth & AES Mode 4: service level security; FIPS 140-2 approved AES-256 encryption overlay Authentication Method S/MIME, SSL and PKI

Custom Reader firmware; FIPS 140-2 certified version of the OpenSSL library on reader and device (NIST certification number 1051); Mobile Operating Systems Supported Operating Systems iPhone/iPad iOS version 4.0 and higher, Android 8 version 2.2 and higher; BlackBerry 7; Windows 7 and Windows 8. Accessories Included with your Reader is a charging cable, comprised of a plug and a mini-USB cable. Reader Basics Reader Features Please familiarize yourself with the features of the baiMobile 3000MP Reader.

reader, facing the Smart Card. It will flash when the reader’s Bluetooth radio is on and is transmitting or receiving data.  OK Button with White LED indicator The OK button is located on the front portion of the reader. Certain functions, such as pairing and reconnecting to the Windows 8 device, require an acknowledgment by the user. A white LED indicator will flash whenever an action or acknowledgment must be performed by the user.  Removable Battery/Battery Cover The reader battery is the only component that will need to be replaced periodically, depending on usage. The battery is rated for 600 charge-discharge cycles, or about two years of normal use. Should the battery need replacing, remove the battery cover and replace the old battery with a new (baiMobile approved) battery. Note: This reader uses a battery custom built for the reader. Inserting a battery other than a baiMobile approved battery will cause serious damage to the reader and will void its warranty.  LED Display The LED display is located on the rear of the reader and will display various messages and reader status icons when the reader is powered on.  MiniUSB Charging Port The reader’s battery is charged using a charging cable and power supply. The power cable is inserted into the miniUSB port located at the bottom of the reader. Note that the miniUSB port is for charging only and will not support the transfer of data. Power consumption The baiMobile 3000MP smart card reader includes a low-power mode. The operation of the low power modes is complex and based on idle timeouts.  Reader firmware version 2.2.0 and higher o Full power consumption (50-60mA)  During pairing  During each reader or card command execution duration  Each lasts a few seconds, max o Idle Power Mode (25mA)  Lasts 8 seconds after the last command execution is completed o Low Power Mode – connected (3.5mA)  Starts 8 seconds after the last command execution is completed o Low Power Mode – not connected (3.5mA)  Starts immediately after booting is complete (and LCD back light is off)  Starts immediately following a disconnection from Bluetooth. o For any duration that the LCD back light is on, add another 30mA, but the back light only stays on for short durations (6 seconds, or during pairing, or while holding down the button to see version number, etc.) To calculate the length of time the reader could continue in any one of these modes, use this equation: Time in hours = 600 / (mA consumption) For instance, while connected but in Low Power Mode (3.5mA)

Powering on the Reader The baiMobile 3000MP Reader does not have an On/Off switch or button. Your reader is powered on by inserting your smart card into your reader. If your smart card is already inserted in your reader, slide it out and then reinsert the card. You will notice the reader’s Home Screen displayed on the LED panel on the back of the reader. Power On Screen 1 – displayed for about 1.7 seconds when reader is first powered on Power On Screen 2 – displayed for about 1.7 seconds

application on your Windows 7 device without requiring the user to press the OK button for 5 minutes Power On Screen 4 –Reader is now powered on and is “listening” for a Bluetooth connection request from an application on your Windows 7 device. User must first press the OK button to accept a connection request. The reader will stay in this state for approximately 7 days until the battery is exhausted (firmware version 2.02.00 and higher) or until the Smart Card is removed from the Reader, whichever occurs first. If the reader receives a connection request from the Windows 7 device, you may be prompted to authorize the request by pressing and releasing the 0K button on the front of the reader. Accepting a Bluetooth connection NSA security requirements state that the user must accept (acknowledge) all Bluetooth connection requests from his or her desktop, laptop or mobile device. Examples:  When a client application on the Windows 7 device needs to establish a Bluetooth connection to the reader to access information (certificates) residing on the Smart Card  When a client application on the mobile device requires that the user acknowledge an action (digital signing) involving the Smart Card In such cases, the reader will display a message prompt such as “Auth?” and the white LED beneath the OK button will flash repeatedly until the OK button is pressed.

Your reader will automatically power off if any of the following occur:  Your smart card is removed from your reader  The reader’s battery runs out  The reader times out (a configurable setting) When the reader is powered off, nothing will be displayed in the LED panel. Charging the Reader Your charging cable separates into a plug end and a mini-USB cable. You may charge your reader using the charging cable plugged into an electrical wall outlet or use just the mini- USB portion of the charging cable to connect between your reader and a USB port on a computer. It is recommended that the reader be charged whenever the battery status icon on the reader indicates that the reader battery level is less than 20%. The reader should be charged from an AC power source using the supplied charger and cable. A red LED on the bottom of the reader will illuminate indicating that the reader is charging. Once the red LED is no longer illuminated, the battery is fully charged and the charging source should then be removed from the reader. During charging, a red LED on the bottom of your reader will indicate that the battery is being charged. When the red LED turns off, your reader battery is fully charged.

reader. Upgrading the Reader Firmware The baiMobile 3000MP Bluetooth Smart Card reader contains upgradeable firmware. The feature extends the functionality of your Reader in the following areas:  Security Policies: Changes in security policies may require a firmware update.  OS Releases: New versions of the Windows 7 device/ operating system may require a firmware update.  Smart Card Types: Support for new smart card types may require a firmware update.  Power Modes: Improvements in the reader’s power consumption may require a firmware update.  Device Support: New devices may require a firmware update.  Bluetooth Stack Support: Support for additional Bluetooth stacks may require a firmware update.  Additional OS Support: Support for additional operating systems (such as Windows 7) may require a firmware update.  Application Support: Certain applications may require a firmware update. BAL will have a firmware upgrade app available on our web site, in the iTunes® App Store, the Google Play store and the Microsoft Store some time in Q4 2013.

Home Screen The Home Screen is displayed on the reader’s LED panel when the reader is first powered on. The display indicates the following:  Reader’s Bluetooth transmission status: (On / Transmitting)  Reader’s Authentication Timeout status  Reader’s battery power status: (see Battery Status Icons) Data Transfer Screen The Data Transfer Screen is displayed on the reader’s LED panel when there is data being transferred between the Windows 7 device and the reader over a secure Bluetooth connection.

The reader’s Battery Status Icon will display the remaining charge remaining in the reader’s battery, as shown below: When the battery reaches 5% charge, the Low Battery warning will be displayed. You should charge your reader when the battery reaches about 20% - 40%, depending on your anticipated activities what will require connectivity to your reader, such as accessing email or another application that requires smart card authentication. Inserting a Smart Card As noted above, the reader does not have a power on or off button. Inserting a smart card into your reader will power on the reader. Removing the smart card will power off the reader. NOTE: When used in the Bluetooth mode, the reader’s radio functions are only enabled when your smart card is firmly inserted into the reader as shown below.

built specifically for the baiMobile 3000MPReader. In the event that your reader’s battery no longer holds a charge, please contact [email protected] for a replacement battery. Reader Error Massages "NO CARD!" This is displayed when the reader is powered-on without any card inserted. This can happen if the user uses the 'OK' button to cause power-on without a card inserted or if they plug-in the charger to the reader without the card inserted. This indication is displayed for a few seconds before the reader will turn itself off. "BAD CARD" It is displayed while the reader is powering-on with a card inserted but the reader was unable to get the card to return an ATR (Answer To Reset) after causing card Reset. This indication is displayed for a few seconds before the reader will turn itself off. "LOW BATT" It is displayed during power-on if the battery is detected as having very little power remaining. Once the reader is finished powering-on (booting), this indication is replaced with normal LCD indicators. This indication can only be displayed as a result of the booting self checks. We don't quantify this threshold value in any way since it may be adjusted in the future.

Pairing Basics Before you can use your baiMobile 3000MP Reader, it must be securely paired with your Windows 7 desktop, laptop or mobile device. The Bluetooth pairing process involves exchanging a randomly generated number used by both your Windows 8 device and your reader for secure Bluetooth communications. This and other security measures insure that Bluetooth communications between your reader and your phone cannot be intercepted by a third party. The baiMobile 3000MP Reader utilizes the Secure Simple Pairing Numerical Comparison model, which is standard in most devices that have Bluetooth version 2.1 and higher. During pairing, a six digit number will be displayed on your Windows 8 device screen and on the reader’s LED display. You must compare both numbers and confirm that they match. Before You Begin A few things to remember before pairing:  The reader may only be paired with one Windows 7 device at any one time.  Security policy may require that the Windows 7 device may only be paired with one reader at any one time.  Current reader firmware will not support multiple or simultaneous pairings.  Be sure that you have fully charged the Windows 8 device and reader before starting pairing  Have both your smart card (CAC/PIV) handy.

Your Reader 1. On your Win 7 device, go to the Control Panel, Devices and Printers. Select Add a device. Both your reader and Windows 7 device should be in close proximity to each other. Pairing should be done in a secure environment and not in a public area. 2. Insert your Smart Card into the reader as shown.

Your Reader 3. The reader’s LED panel displays Booting for about 1.7 seconds, then displays AuthTime for about 1.7 seconds. 4. Next, reader’s LED panel displays the reader Home Screen. 5. On your reader, press and hold the OK Button as shown (below). The LED display now shows the reader firmware version for about five (5) seconds, then displays Lift Btn. Now release the OK Button.

Your Reader 6. The reader’s LED panel will now display New Pair? for about six (6) seconds. 7. Now press and release the OK Button while the NewPair? prompt is displayed on the LED panel. 8. The reader is now discoverable by the Windows 7 device and will remain in this state for about ninety (90) seconds. The LED panel now displays the last four numbers of the reader’s unique Bluetooth address.

Your Reader 9. Your Windows 7 device will now display a list of compatible Bluetooth devices that it has discovered. Select the reader’s Bluetooth “friendly” name bai2ndGen. 10. Next, the Windows 7 device will display the randomly generated pairing code. Look at the code now displayed on the reader’s LED display.

Your Reader 11. Compare the pairing codes displayed on the Windows 7 devices with the first number displayed on the Reader’s LED. 12. Compare the first number (in this example “6”) with the number displayed on the reader’s LED panel. If they match, press the OK button on the front of the reader. 13. Repeat these steps until you have accepted all six numbers on the Reader.

Your Reader 14. Now, press Next on the Windows 7 device 15. You will now see the confirmation messages below on your Windows 7 device and your reader.

1. After you have successfully paired your Reader to your Windows 7 device, you must now establish a Bluetooth connection between the two. First, confirm that bai icon is displayed in the lower right hand corner of the display. (see below). 2. If you do not see the bai icon, then the baiMobile Reader Driver is not running. Go to File > Computer > Local Disk > Program Files > Biometric Associates > baiMobile3000MP. Select both baiMobile3000MPMonitorApp and baiMobile3000MPMonitorService. 3. The bai icon should now be displayed. Make sure that a smart card is inserted in the reader and that the reader is powered on. Then right click on the bai icon and select Connect to Reader.

the OK button on the front of the reader to accept the connection request. If the the connection fails, repeat the process a couple of times. 5. If you the connection continues to fail, then open Task Manager and select Services. Look for the baiMobile3000MPMonitor. If the service is stopped (as shown), select the Services box in the lower right hand corner. 6. If you the connection attempt continues to fail, then open Task Manager and select Services. Look for the baiMobile3000MPMonitor. If the service is stopped (as shown), select the Services box in the lower right hand corner. Right click on baiMobile3000MPMonitor, and select Start and Automatic (see below).

connection attempt is still unsuccessful, the most likely cause is that your Windows 7 desktop, laptop or tablet does not support Serial Port Profile. If possible, download and install the most current Bluetooth drivers from the manufacturer’s web site. 8. To verify the connection status, go to Device Manager. You should see both the baiMobile 3000MP reader listed under Smart card readers and whatever smart card is inserted under Smart cards.

To authenticate to a web site or server that requires smart card authentication, make sure that there is a Bluetooth connection established between the Reader and your Windows 7 device. The transmission icon on the Reader’s LCD panel should looks as shown below:

2. The Identity or Authentication certificate displayed on your smart card will be displayed. Make sure that the correct certificate is highlighted, then select OK. 3. You will next be prompted to enter your smart card PIN.

connected to your site. Pairing Troubleshooting First, make sure that both your Windows 7 device (if tablet) and reader are fully charged. Both the Windows 7 device and the reader have defined periods of discoverability. These “windows” of discoverability are as follows:  Reader: Time the reader stays discoverable (waiting for pairing to start): 1 minute and 30 seconds.  Reader: Once the reader is selected from the list on the phone, the 6 digits are displayed on the phone and the 1st digit is displayed on the reader. the user must confirm each digit within 10 seconds (by pressing the OK button).  Windows 8 device: about 30 seconds If either of the discovery windows time out before the devices discover each other, pairing will fail and the process must be restarted. Troubleshooting - Other On rare occasions, the reader will remain on even when the smart card is removed. The reader’s LED screen will display as shown below. To reset the reader, remove the battery

at [email protected] Index B Bluetooth® pairing, 17 P Pairing Reader, 17 R Reader accessories, 8 battery, 16 charging battery, 12, 13 software requirements, 5, 6 specifications, 7

Second Edition Copyright © 2007, 2008 Biometric Associates L.P. All rights reserved. The software described in this document is furnished under a license agreement and may be used only in accordance with the terms of the agreement. This document may not, in whole or in part, be copied, photocopied, reproduced, translated, or reduced into an electronic medium or machine-readable form without the prior written consent from Biometric Associates, LP All examples with names, company names, or companies that appear in this manual are imaginary and do not refer to, or portray, in name or substance, any actual names, companies, entities, or institutions. Any resemblances to any real person, company, entity, or institution are purely coincidental. Every effort has been made to ensure the accuracy of this manual. However, Biometric Associates, LP makes no warranties with respect to this documentation and disclaims any implied warranties of merchantability and fitness for a particular purpose. Biometric Associates, LP shall not be liable for any errors or for incidental or consequential damages with the furnishing, performance, or use of this manual or the examples herein. The information in this document is subject to change without notice. Windows Mobile® and Microsoft Exchange ActiveSync® are registered trademarks of Microsoft®. Other brand and product names mentioned in this manual may be trademarks or registered trademarks of their respective manufacturers. The information contained herein is subject to change without notice. Revisions may be issued to advise of such changes and/or additions. Trademarks BAL and baiMobile are registered trademarks of Biometric Associates, L.P. Biometric Associates, LP Washington Area Office 9475 Deereco Road, Suite 304 Timonium, MD 21093 Maine Office 21 Main Street – Suite 102 Bangor, ME 04401 The BAL Technical Support team understands the importance of prompt responses to customers. That is why Biometric Associates, LP is committed to delivering top quality, high-level support to all of its customers in a timely and effective manner. Current BAL Technical Support is available at: [email protected] .