Yealink W52P Quick Start Manual

W52P ANPI VIP QUICK START GUIDE Welcome to ANPI VIP! ANPI VIP is packed with many advanced features that will enhance your day-to-day business activities and make your life easier. This guide is designed to help you use some of the most popular features of ANPI VIP with your new cordless Yealink IP DECT Phone W52P. Yealink ® FEATURE CODES YEALINK IP DECT PHONE W52P Service Delivery: 877-895-2172 or [email protected] Customer Care: 855-492-2300 or [email protected] Sales: 855-829-1700 or [email protected] ANPI VIP Customer Administration Portal: vip.anpi.com *44 Call Recording *72 Call Forwarding Always Activation *73 Call Forwarding Always Deactivation *90 Call Forwarding Busy Activation *91 Call Forwarding Busy Deactivation *92 Call Forwarding No Answer Activation *93 Call Forwarding No Answer Deactivation *67 Calling Line ID Delivery Blocking per Call *65 Calling Line ID Delivery per Call *68 Call Park *88 Call Park Retrieve *98 Call Pickup *69 Call Return *70 Cancel Call Waiting *99 Clear Voice Message Waiting Indicator *55 Direct Voicemail Transfer *78 Do Not Disturb Activation *79 Do Not Disturb Deactivation *66 Last Number Redial *62 Voice Portal Access Note: Some of these codes may not be available to all users. See your group admin to add features. 855 492 2300

and lists on the display by pressing left or right, up or down. These keys are pre-programmed with shortcuts to specific functions like ringtone volume and the directory. To customize shortcuts: • Press OK key. • Select the Settings icon. • Select Shortcut. • Select the desired shortcut to customize. • Press Change soft key. • Select a new setting for that shortcut. Turning Handset On/Off To turn the handset on or off, long press (about two seconds) the End Call key. Turning Silent Mode On/Off To turn Silent Mode on or off, long press (about two seconds) the # key. Answer a Call To answer a call, press the Call key, Speakerphone key or the Accept soft key. Place a Call To place a call, just dial the number and press the Call key. Other Features Set Up Voicemail • Press Message key. • At prompt, you will be asked to enter a new pass code (using only 4 to 8 digits), followed by the # sign. • When you are asked to verify your pass code, re-enter your pass code, followed by the # sign. • Record your first and last name at the prompt, followed by the # sign. • Follow prompts to also: • Set up Busy greeting • Set up No Answer greeting • Set up Call Forward options (You can also customize your greeting and greeting options in the ANPI VIP Customer Administration Portal.) Retrieve Voicemail Messages A red “message waiting” indicator light notifies you when you have a new voicemail message. If you have more than one message, the count will be displayed near the message icon. • To check your voicemail, press the Message key. (You may also dial *62, or your extension.) • Enter your voicemail pass code, then press #. (If you forgot your pass code, please contact your system administrator.) • Follow the audio prompts. Access Call Lists To access Call History: • Press the History soft key. • Using the Navigation keys, select one of the following: • All Calls • Outgoing Calls • Missed Calls • Accepted Calls To access recently placed calls: • Press the Call key. Hold and Resume a Call To Hold: • Press the Options soft key. • Press the Hold soft key. To Resume: • Press the Resume soft key. • If there are two calls on hold, press the Resume soft key to resume the current call, or press the Swap soft key to swap between the two calls. Transfer a Call After the first call is connected: • To conduct a blind transfer • Press the Options soft key. • Press the Blind Transfer soft key - the active call will be placed on hold. • Dial the number or extension. • Press the Transfer soft key. • When you hear the ring back tone, press Transfer soft key again to complete transfer. • To conduct an announced transfer: • Press the Options soft key. • Press the Transfer soft key - the active call will be placed on hold. • Dial the number or extension. • Press the Transfer soft key. • Once the receiving party answers, announce the call and press Transfer soft key again to complete the transfer. • To transfer to voicemail: • Dial *55. • Dial the extension, followed by #. Call Forwarding To enable the call forwarding feature on a specific line: • Press OK key. • Select Call Features. • Select Call Forward. • Select the desired line, then press OK soft key. • Select the desired Forwarding type, then press OK soft key. • Always: Incoming calls are forwarded immediately. • Busy: Incoming calls are forwarded when handset is busy. • No Answer: Incoming calls are forwarded if not answered after a period of time. • Select Enabled, then enter the desired destination number. • Select the desired ring time to wait before forwarding (only for No Answer). • Press the Save soft key. ANPI VIP QUICK START GUIDE Before You Start You need to configure your Account settings in the ANPI VIP Customer Administration Portal. Go to anpi.com and click “Log in.” You can create your profile settings, set up your voicemail, set up call forwarding, upload phone lists and more. Soft Key Message Key OK Key End Call Key Charger Cradle Wireless Button Call Key Speakerphone Key Display Screen Navigation Keys Base Station LED Light