Lexmark C920 Operation & User’s Manual

registered in the United States and/or other countries. © 2005 Lexmark International, Inc. All rights reserved. 740 West New Circle Road Lexington, Kentucky 40550 Downloaded From ManualsPrinter.com Manuals

The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this statement may not apply to you. This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in later editions. Improvements or changes in the products or the programs described may be made at any time. Comments about this publication may be addressed to Lexmark International, Inc., Department F95/032-2, 740 West New Circle Road, Lexington, Kentucky 40550, U.S.A. In the United Kingdom and Eire, send to Lexmark International Ltd., Marketing and Services Department, Westhorpe House, Westhorpe, Marlow Bucks SL7 3RQ. Lexmark may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. You can purchase additional copies of publications related to this product by calling 1-800-553-9727. In the United Kingdom and Eire, call +44 (0)8704 440 044. In other countries, contact your point of purchase. References in this publication to products, programs, or services do not imply that the manufacturer intends to make these available in all countries in which it operates. Any reference to a product, program, or service is not intended to state or imply that only that product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any existing intellectual property right may be used instead. Evaluation and verification of operation in conjunction with other products, programs, or services, except those expressly designated by the manufacturer, are the user’s responsibility. © 2005 Lexmark International, Inc. All rights reserved. UNITED STATES GOVERNMENT RIGHTS This software and any accompanying documentation provided under this agreement are commercial computer software and documentation developed exclusively at private expense. Trademarks Lexmark, Lexmark with diamond design, MarkNet, and MarkVision are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. Drag’N’Print , ImageQuick, and PrintCryption, are trademarks of Lexmark International, Inc. PCL® is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company’s designation of a set of printer commands (language) and functions included in its printer products. This printer is intended to be compatible with the PCL language. This means the printer recognizes PCL commands used in various application programs, and the printer emulates the functions corresponding to the commands. PostScript® is a registered trademark of Adobe Systems Incorporated. PostScript 3 is Adobe Systems’ designation of a set of printer commands (language) and functions included in its software products. This printer is intended to be compatible with the PostScript 3 language. This means the printer recognizes PostScript 3 commands used in various application programs, and the printer emulates the functions corresponding to the commands. Details relating to compatibility are included in the Technical Reference. Other trademarks are the property of their respective owners. Safety information • Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible. CAUTION: Do not set up this product or make any electrical or cabling connections, such as the power cord or telephone, during a lightning storm. • Refer service or repairs, other than those described in the operating instructions, to a professional service person. • This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark components. The safety features of some parts may not always be obvious. Lexmark is not responsible for the use of other replacement parts. • Your product uses a printing process that heats the print media, and the heat may cause the media to release emissions. You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions. Downloaded From ManualsPrinter.com Manuals

Understanding the printer operator panel ........................................................................ 8 Chapter 2: Installing drivers for local printing .........................................11 Windows ........................................................................................................................ 11 Macintosh ....................................................................................................................... 14 UNIX/Linux ..................................................................................................................... 15 Chapter 3: Installing drivers for network printing ....................................17 Printing a network setup page ....................................................................................... 17 Assigning a printer IP address ....................................................................................... 17 Verifying the IP settings ................................................................................................. 18 Windows ........................................................................................................................ 18 Macintosh ....................................................................................................................... 22 UNIX/Linux ..................................................................................................................... 24 NetWare ......................................................................................................................... 24 Chapter 4: Installing and removing options .............................................25 Removing the system board access cover .................................................................... 26 Installing a memory card ................................................................................................ 29 Installing a flash memory or firmware card .................................................................... 29 Installing a hard disk ...................................................................................................... 30 Installing an option card ................................................................................................. 32 Reinstalling the system board access cover .................................................................. 34 Aligning the optional high capacity feeder ...................................................................... 34 Aligning the optional finisher .......................................................................................... 36 Adjusting the finisher wheels .......................................................................................... 43 Removing the duplex unit .............................................................................................. 44 Removing the high capacity feeder ................................................................................ 46 Removing an optional drawer ........................................................................................ 49 Downloaded From ManualsPrinter.com Manuals

Chapter 5: Printing ......................................................................................51 Sending a job to print ..................................................................................................... 51 Printing from a USB flash memory device ..................................................................... 52 Canceling a print job ...................................................................................................... 53 Printing the menu settings page .................................................................................... 54 Printing a network setup page ....................................................................................... 54 Printing a font sample list ............................................................................................... 55 Printing a directory list .................................................................................................... 55 Printing confidential and held jobs ................................................................................. 55 Printing folio and statement sizes .................................................................................. 58 Loading standard trays and optional trays ..................................................................... 60 Loading the multipurpose feeder ................................................................................... 61 Loading the high capacity feeder ................................................................................... 65 Linking trays ................................................................................................................... 68 Tips for successful printing ............................................................................................. 69 Chapter 6: Media specifications ................................................................70 Media guidelines ............................................................................................................ 70 Storing paper ................................................................................................................. 72 Storing media ................................................................................................................. 77 Identifying media sources and specifications ................................................................. 78 Tray linking ..................................................................................................................... 82 Using the duplex function (two-sided printing) ............................................................... 82 Avoiding jams ................................................................................................................. 84 Chapter 7: Maintaining the printer .............................................................85 Determining the status of supplies ................................................................................. 86 Conserving supplies ....................................................................................................... 86 Ordering supplies ........................................................................................................... 87 Cleaning the LEDs ......................................................................................................... 88 Closing the top cover ..................................................................................................... 93 Chapter 8: Clearing jams ............................................................................95 Identifying jams .............................................................................................................. 95 Identifying jam areas ...................................................................................................... 96 Downloaded From ManualsPrinter.com Manuals

Understanding jam messages ........................................................................................ 97 200 Paper Jam Pages Jammed (Check Areas A-F, T1-5, MPF) ............................ 97 250 Paper Jam Check MP Feeder ............................................................................... 125 24 Paper Jam Check Tray .............................................................................. 126 Chapter 9: Administrative support ..........................................................130 Adjusting operator panel brightness and contrast ........................................................ 130 Disabling operator panel menus .................................................................................. 130 Enabling operator panel menus ................................................................................... 131 Restoring factory default settings ................................................................................. 131 Adjusting Power Saver ................................................................................................. 132 Encrypting the disk ....................................................................................................... 132 Setting security using the Embedded Web Server (EWS) ........................................... 133 Quick start mode .......................................................................................................... 136 Black only mode ........................................................................................................... 137 Chapter 10: Troubleshooting ...................................................................138 Calling for service ......................................................................................................... 138 Checking an unresponsive printer ................................................................................ 138 Printing multiple-language PDFs .................................................................................. 138 Solving printing problems ............................................................................................. 139 Solving option problems ............................................................................................... 141 Solving paper feed problems ....................................................................................... 142 Solving print quality problems ...................................................................................... 144 Color quality information .............................................................................................. 148 Quality Menu ................................................................................................................ 148 Solving color quality problems ..................................................................................... 151 Notices ........................................................................................................155 Index ............................................................................................................160 Downloaded From ManualsPrinter.com Manuals

6 1 Learning about the printer CAUTION: Do not set up this product or make any electrical or cabling connections, such as the power cord or telephone, during a lightning storm. Configured models The following illustrations show a standard network and fully configured printer. If you attach print media handling options to the printer, it may look more like the fully configured model. Items denoted with an asterisk (*) are options. Standard output bin Operator panel Standard network Fully configured Tray 1 (integrated tray or standard tray—550 sheets) Tray 2* (550 sheets) Tray 3* (550 sheets) Tray 4* (550 sheets) High capacity feeder* (3,000 sheets) Bin 1 Finisher* Banner media tray* Finisher Bin 1 Finisher Bin 2 Printer base* Duplex* (internal) Downloaded From ManualsPrinter.com Manuals

7 Learning about the printer A number of menus are available to make it easy for you to change printer settings. The diagram shows the menu index on the operator panel and the menus and items available under each menu. For more information about menus and menu items, see the Menus and Messages book on your publications CD. Help Print All Color Quality Print Quality Printing Guide Media Guide Print Defects Menu Map Information Guide Connection Guide Moving Guide Paper Menu Default Source Paper Size/Type Configure MP Substitute Size Paper Loading Custom Types Universal Setup Bin Setup Reports Menu Settings Page Device Statistics Network Setup Page Network [x] Setup Page Profiles List Print Quick Ref NetWare Setup Page Print Fonts Print Directory Print Demo Security Max Invalid PIN Job Expiration Defaults Setup Menu Finishing Menu Quality Menu Utilities Menu PDF Menu PostScript Menu PCL Emul Menu PPDS Menu HTML Menu Image Menu Network/Ports TCP/IP IPv6 Standard Network Network [x] Standard USB USB [x] Parallel Parallel [x] Serial Serial [x] NetWare AppleTalk LexLink Supplies Menu Cyan Toner Yellow Toner Magenta Toner Black Toner Oil Coating Roll Color Photodevs Black Photodev Fuser Transfer Belt Staples Punch Menu Supplies Menu Paper Menu Reports Downloaded From ManualsPrinter.com Manuals

8 Learning about the printer Understanding the printer operator panel The operator panel on your printer is a 4-line backlit gray scale display that can show both graphics and text. The Back, Menu, and Stop buttons are located to the left of the display, the navigation buttons are located below the display, and the numeric pad is located to the right of the display. Translations label If English is not your native language, peel the backing off the translations label that shipped with your printer and affix it inside the front door as shown. The label serves as a guide for interpreting the operator panel buttons. Back Menu Stop Navigation buttons Numeric pad Display panel Indicator light USB Direct interface Select button Downloaded From ManualsPrinter.com Manuals

9 Learning about the printer The use of the buttons and the layout of the display panel are described in the following table. Button Function Back Press the Back button to return to the last screen you viewed. Note: Changes made on a screen will not be applied if you press the Back button. Menu Press the Menu button to open the menu index. Note: The printer must be in the Ready state to access the menu index. A message indicating the menus are unavailable will appear if the printer is not ready. Stop Press the Stop button to stop the mechanical operation of the printer. After pressing Stop, the message Stopping is displayed. When the printer has stopped, the status line in the operator panel will show Stopped, and a list of options will appear. The Up and Down buttons are used to move up and down lists. When navigating through a list using the Up or Down button, the cursor moves one line at a time. Pressing the Down button at the bottom of the screen changes the screen to the next whole page. The Left and Right buttons are used to move within a screen such as moving from one menu index item to another. They are also used to scroll through text that will not fit on the screen. The Select button is used to initiate action on a selection. Press Select when the cursor appears next to the selection you want such as following a link, submitting a configuration item, or when you want to start or cancel a job. Navigation buttons Downloaded From ManualsPrinter.com Manuals

10 Learning about the printer The numeric pad consists of numbers, a pound '#' sign, and a backspace button. The 5 button has a raised bump for non-visual orientation. The numbers are used to enter numeric values for items like quantities or PINs. The backspace is used to delete the number to the left of the cursor. Pressing the backspace multiple times will delete additional entries. Note: The pound '#' sign is not used. Display panel The display panel shows messages and graphics describing the current state of the printer and indicating possible printer problems you must resolve. The top line of the display is the header line. If applicable, it will contain the graphic indicating the Back button can be used. It will also display the current status, and the Supplies (Warnings) status. If multiple warnings are present, each warning will be separated by a comma. The other three lines of the display are the body of the screen. This is where you view printer status, supplies messages, show-me screens, and make selections. Button Function 1 2 3 4 5 6 7 8 9 0 # Numeric pad 1. Remove print media; adjust width guides. Status / Supplies View supplies Ready Tray 1Low Printing pg. 1 Cancel a Job Status / Supplies Held jobs Downloaded From ManualsPrinter.com Manuals

11 2 Installing drivers for local printing A local printer is a printer attached to the computer using a USB or parallel cable. The local printer is intended to be used by the computer to which it is attached. If attaching a local printer, install the printer driver on the computer before setting up the printer. The printer driver is software that lets the computer communicate with the printer. The procedure to install drivers depends on the operating system used. Use the following table to find driver installation instructions for the particular operating system. For additional help, see the documentation that shipped with the computer and the software. Windows Some Windows operating systems may already include a printer driver that is compatible with the printer. Note: Installing a custom driver will not replace the system driver. A separate printer object will be created and appear in the Printers folder. Use the drivers CD that shipped with the printer to install the custom printer driver and obtain enhanced printer features and functionality. Drivers are also available in downloadable software packages on the Lexmark Web site at www.lexmark.com. Using Windows Server 2003, Windows 2000, Windows XP, Windows 98 SE, Windows Me, or Windows NT Note: Install the printer software before connecting the USB cable. 1 Insert the drivers CD. If the CD does not launch automatically, click Start Æ Run, and type D:\Setup.exe in the Run dialog (where D is the letter of the CD-ROM drive). Note: USB support is not available for Windows NT operating systems. Operating system Go to page Windows 11 Windows Server 2003, Windows 2000, Windows XP, Windows 98 SE, Windows Me, Windows NT 4.x 11 Windows 95 and Windows 98 (first edition) 12 Serial printing 12 Macintosh 14 UNIX/Linux 15 Downloaded From ManualsPrinter.com Manuals

2 Click Install Printer and Software. Note: Some Windows operating systems require that the user has administrative access to install printer drivers on the computer. 3 Click Agree to accept the license agreement. 4 Select Suggested, and click Next. The Suggested option is the default installation for local and network-attached setup. To install utilities, change settings, or customize device drivers, select Custom, and follow the instructions on the screen. 5 Select Local Attach, and click Finish. Follow the instructions on the screen. It may take some time for the drivers to load. 6 Close the drivers CD installer application. 7 Connect the USB cable, and turn on the printer. The Plug and Play screen appears, and a printer object is created in the printers folder of the computer. Using Windows 95 and Windows 98 (first edition) 1 Turn on the computer. 2 Insert the drivers CD. If the CD launches automatically, click Exit to return to the Add Printer Wizard. 3 Click Start Æ Settings Æ Printers, and double-click Add Printer. Note: USB support is not available for Windows 95 and Windows 98 (first edition) operating systems. 4 When prompted, select Local printer. 5 Click Have Disk. Note: Some Windows operating systems require that the user has administrative access to install printer drivers on the computer. 6 Specify the location of the custom printer driver on the drivers CD. The path should be similar to the following: D:\Drivers\Print\Win_9xMe\ Where D is the letter of the CD-ROM drive. 7 Click OK. It may take some time for the drivers to load. 8 Close the drivers CD. Serial printing With serial printing, data is transferred one bit at a time. Although serial printing is usually slower than parallel printing, it is the preferred option when there is a great deal of distance between the printer and computer, or when a parallel interface is not available. Note: A serial interface card is required and can be purchased separately. Downloaded From ManualsPrinter.com Manuals

Before printing, establishing communication between the printer and computer is required. To do this: 1 Set serial parameters in the printer. 2 Install a printer driver on the attached computer. 3 Match the serial settings in the COM port. Setting parameters in the printer 1 Press on the operator panel. 2 Press until Reports appears, and then press . Note: For information about serial menus and messages, see the publications CD that shipped with the printer. 3 Press until Menu Settings Page appears, and then press . 4 Press until Serial Standard (or Serial Option X if a serial interface card is installed) appears, and then press . 5 Press until appears, and then press (where is the parameter required for a change). 6 Press until appears, and then press (where is the setting required for a change). Note the following restrictions: • Maximum baud rate supported is 115,200. • Data Bits must be set to 7 or 8. • Parity must be set to Even, Odd, or None. • Stop Bits must be set to 2. • Flow Control recommended protocol setting is Xon/Xoff. 7 Press to return the printer to the Ready state. 8 Print a Menu Settings page, and verify that the serial parameters are correct. Note: Keep this page for later use. a Press on the operator panel. b Press until Reports appears, and then press . c Press until Menu Settings Page appears, and then press . d Look under the Standard Serial (or Serial Option X if a serial interface card is installed) heading to find the serial parameters. Installing a printer driver A printer driver must be installed on the computer that is connected to the printer. Note: Windows 95 and Windows 98 (first edition) users should follow the installation directions in Using Windows 95 and Windows 98 (first edition). 1 Insert the drivers CD. It should launch automatically. If the CD does not launch automatically, click Start Æ Run, and type the following in the Run dialog: D:/Setup.exe Where D is the letter of the CD-ROM drive. 2 Click Install Printer and Software. Downloaded From ManualsPrinter.com Manuals

3 Click Agree to accept the Printer Software License Agreement. 4 Select Custom, and click Next. 5 Select Components, and click Next. 6 Select Local, and click Next. 7 Select the printer from the list, and click Add Printer. 8 Expand the printer item listed below Selected Components. 9 Click PORT: , and select the communications port (COM1 or COM2) needed for use. 10 Click Finish to complete the printer software installation. Setting parameters in the communications (COM) port After the printer driver is installed, the serial parameters must be set for the communications port assigned to the printer driver. The serial parameters in the communications port must match exactly to the serial parameters set in the printer. 1 Click Start Æ Settings Æ Control Panel, and double-click System. 2 On the Device Manager tab, click + to expand the list of available ports. 3 Select the communications port assigned to the printer (COM1 or COM2). 4 Click Properties. 5 On the Port Settings tab, set the serial parameters to the exact same serial parameters in the printer. Look for the printer settings under the Serial Standard (or Serial Option X) heading on the Menu Settings page printed previously. 6 Click OK, and close all the windows. 7 Print a test page to verify printer installation. a Click Start Æ Settings Æ Printers. b Select the printer just added. c Click File Æ Properties. d Click Print Test Page. When a test page prints successfully, printer setup is complete. Macintosh Mac OS 9.x or later is required for USB printing. To print locally to a USB-attached printer, create a desktop printer icon (Mac OS 9) or create a queue in Print Center / Printer Setup Utility (Mac OS X). Creating a queue in Print Center / Printer Setup Utility (Mac OS X) 1 Install a PostScript Printer Description (PPD) file on the computer. a Insert the drivers CD. b Double-click the installer package for the printer. Note: A PPD file provides detailed information about the capabilities of a printer to the Macintosh computer. c Click Continue on the Welcome screen and again after viewing the Readme file. d Click Continue after viewing the license agreement, and click Agree to accept the terms of the agreement. Downloaded From ManualsPrinter.com Manuals

e Select a Destination, and click Continue. f On the Easy Install screen, click Install. g Enter the user password, and click OK. All the necessary software is installed on the computer. h Click Close when installation is complete. 2 Open Finder, click Applications, and click Utilities. 3 Double-click Print Center or Printer Setup Utility. Note: A PPD for the printer is also available in a downloadable software package on the Lexmark Web site at www.lexmark.com. 4 Do one of the following: • If the USB-attached printer appears in the Printer List, quit Print Center or Printer Setup Utility. A queue has been created for the printer. • If the USB-attached printer does not appear in the Printer List, make sure the USB cable is properly connected and the printer is turned on. After the printer appears in the Printer List, quit Print Center or Printer Setup Utility. `Creating a desktop printer icon (Mac OS 9.x) 1 Install a PostScript Printer Description (PPD) file on the computer. a Insert the drivers CD. b Double-click Classic, and double-click the installer package for the printer. Note: A PPD file provides detailed information about the capabilities of a printer to the Macintosh computer. c Choose the language needed for use, and click Continue. d Click Continue after viewing the Readme file. e Click Continue after viewing the license agreement, and click Agree to accept the terms of the agreement. f On the Easy Install screen, click Install. All the necessary files are installed on the computer. g Click Close when installation is complete. Note: A PPD for the printer is also available in a downloadable software package on the Lexmark Web site at www.lexmark.com. 2 Do one of the following: • For Mac OS 9.0: Open Apple LaserWriter. • For Mac OS 9.1–9.x: Open Applications, and click Utilities. 3 Double-click Desktop Printer Utility. 4 Select Printer (USB), and click OK. 5 In the USB Printer Selection section, click Change. If the printer does not appear in the USB Printer Selection list, make sure the USB cable is properly connected, and the printer is turned on. 6 Select the name of the printer, and click OK. The printer appears in the original Printer (USB) window. 7 In the PostScript Printer Description (PPD) File section, click Auto Setup. Make sure the printer PPD now matches the printer in use. 8 Click Create, and click Save. 9 Specify a printer name, and click Save. The printer is now saved as a desktop printer. Downloaded From ManualsPrinter.com Manuals

UNIX/Linux Local printing is supported on many UNIX and Linux platforms, such as Sun Solaris and Red Hat. The Sun Solaris and Linux packages are available on the drivers CD and on the Lexmark Web site at www.lexmark.com. The UNIX/Linux User’s Guide in each package gives detailed instructions for installing and using Lexmark printers in UNIX and Linux environments. All the printer driver packages support local printing using a parallel connection. The driver package for Sun Solaris supports USB connections to Sun Ray appliances and Sun workstations. Visit the Lexmark Web site at www.lexmark.com for a complete list of supported UNIX and Linux platforms. Downloaded From ManualsPrinter.com Manuals

17 3 Installing drivers for network printing Printing a network setup page If the printer is attached to a network, print a network setup page on the printer to verify the network connection. This page also provides important information that helps in configuring for network printing. 1 Make sure the printer is on. 2 Press on the operator panel. 3 Press until Reports appears, and then press . 4 Press until Network Setup Page appears, and then press . Note: If an optional MarkNet™ N8000 series internal print server is installed, Print Net1 Setup appears on the display. 5 Check the first section on the network setup page, and confirm that Status is “Connected.” If Status is “Not Connected” is on the page, the LAN drop may not be active, or the network cable may be malfunctioning. Consult a system support person for a solution, and print another network setup page to verify that the printer is connected to the network. Assigning a printer IP address If the network is using DHCP, an IP address is automatically assigned after connecting the network cable to the printer. 1 Look for the address under the “TCP/IP” heading on the network setup page printed in Printing a network setup page. 2 Go to Verifying the IP settings, and begin with step 2. If the network is not using DHCP, then manually assign an IP address to the printer. One of the easiest ways is to use the operator panel: 1 Press on the operator panel. 2 Press until Network/Ports appears, and then press . 3 Press until TCP/IP appears, and then press . Standard Network appears if the printer has a network port on the printer system board. If an optional MarkNet N8000 series internal print server is installed in the option card, Network Option 1 appears. 4 Press until Address appears, and then press . 5 Using the numeric pad, enter the IP address. Once it is entered, press . Submitting Selection appears briefly. 6 Press until Netmask appears, and then press . 7 Using the numeric pad, enter the IP netmask. Once it is entered, press . Submitting Selection appears briefly. 8 Press until Gateway appears, and then press . Downloaded From ManualsPrinter.com Manuals

18 Installing drivers for network printing 9 Using the numeric pad, enter the IP gateway. Once it is entered, press . Submitting Selection appears briefly. 10 Press until the printer returns to Ready. Verifying the IP settings 1 Print another network setup page. Look under the “TCP/IP” heading, and make sure the IP address, netmask, and gateway are correct. See Printing a network setup page if help is needed. 2 Ping the printer, and verify that it responds. At a command prompt on a network computer, type ping followed by the new printer IP address (for example, 192.168.0.11). Note: On Windows computers, click Start Æ Programs Æ Command prompt (or Accessories Æ Command prompt if using Windows 2000). If the printer is active on the network, a reply is sent. After the TCP/IP settings are assigned and verified, install the printer on each network computer. Windows In Windows environments, network printers can be configured for direct printing or shared printing. Both network printing methods require the installation of a printer driver and the creation of a network printer port. Supported printer drivers • Windows system printer driver • Lexmark custom printer driver System drivers are built into Windows operating systems. Custom drivers are available on the drivers CD. Updated system and custom drivers are available on the Lexmark Web site at www.lexmark.com. Supported network printer ports • Microsoft Standard TCP/IP port—Windows 2000, Windows XP, and Windows Server 2003 • LPR—Windows NT 4.0 • Lexmark Enhanced TCP/IP port—Windows 98 SE/Me, Windows NT 4.0, Windows 2000, Windows XP, and Windows Server 2003 For basic printer functionality, install a system printer driver and use a system network printer port, such as an LPR or a Standard TCP/IP port. The system printer driver and port allow for a consistent user interface for use with all the printers on the network. However, using a custom printer driver and network port provides enhanced functionality, such as printer status alerts. Downloaded From ManualsPrinter.com Manuals

Follow the steps for the printing configuration and operating system in use to configure the network printer: Direct printing using Windows 98 SE, Me, Windows NT 4.0, Windows 2000, Windows XP, or Windows Server 2003 To install a custom printer driver and network port: 1 Launch the drivers CD. 2 Click Install Printer and Software. 3 Click Agree to accept the license agreement. 4 Select Suggested, and click Next. 5 Select Network Attach, and click Next. 6 Select the printer model from the list, and click Next. 7 Select the printer port from the list, and click Finish to complete the installation. If the printer port is not listed: a Click Add Port. b Select Lexmark Enhanced TCP/IP Port, and enter the information to create the port. c Enter a port name. This can be any name to associate with the printer, such as Color1-lab4. After the port is created, this name appears in the list of available ports. d Enter the IP address in the text box. Note: If the IP address is unknown, print a network setup page, and look under the TCP/IP heading. For help, see Printing a network setup page and Verifying the IP settings. 8 Print a test page to verify printer installation. Printing configuration Operating system Go to page Direct • Printer is connected directly to the network using a network cable, such as Ethernet. • Printer drivers are typically installed on each network computer. Windows 98 SE, Windows NT 4.0, Windows Me, Windows 2000, Windows XP, or Windows Server 2003 19 Shared • Printer is connected to one of the computers on the network using a local cable, such as USB. • Printer drivers are installed on the computer attached to the printer. • During driver installation, the printer is set up to be “shared” so that other network computers can print to it. Windows NT 4.0, Windows 2000, Windows XP, or Windows Server 2003 20 Printer Clients Downloaded From ManualsPrinter.com Manuals

Shared printing using Windows NT 4.0, Windows 2000, Windows XP, or Windows Server 2003 Note: Install the printer software before connnecting the USB cable. After connecting the printer to a Windows NT 4.0, Windows 2000, Windows XP, or Windows Server 2003 computer (which will act as a server), follow these steps to configure the network printer for shared printing: 1 Install a custom printer driver. a Launch the drivers CD. b Click Install Printer and Software. c Click Agree to accept the license agreement. d Select Suggested, and click Next. The Suggested option is the default installation for local and network-attached setup. To install utilities, change settings, or customize device drivers, select Custom, and follow the instructions on the screen. e Select Local Attach, and click Finish. Follow the instructions on the screen. It may take some time for the drivers to load. f Close the drivers CD installer application. g Connect the USB cable, and turn on the printer. The Plug and Play screen appears, and a printer object is created in the Printers folder of the computer. The printer is shared in step 2: “Share the printer on the network.” h Print a test page to verify printer installation. 2 Share the printer on the network. a Click Start Æ Settings Æ Printers. b Select the printer just added. c Click File Æ Sharing. d Select the Shared as check box, and enter a name in the text box. e In the Alternate Drivers section, select the operating systems of all the network clients that will print to the printer. f Click OK. Note: If files are missing, prompts may appear to request the server operating system CD. Server Clients Printer Downloaded From ManualsPrinter.com Manuals

g Check the following to make sure the printer was successfully shared. • The printer object in the Printers folder now has a shared indicator. For example, in Windows NT 4.0, a hand appears under the printer object. • Browse Network Neighborhood. Find the host name of the server, and look for the shared name assigned to the printer. Install the printer driver (or subset) on network clients Using the point and print method Note: This method is usually the best use of system resources. The server handles driver modifications and the print job processing. This lets network clients return to applications much faster. With this method, a subset of driver information is copied from the server to the client computer. This is just enough information to send a print job to the printer. 1 Double-click Network Neighborhood on the Windows desktop of the client computer. 2 Locate the host name of the server computer, and double-click the host name. 3 Right-click the shared printer name, and click Install. Wait a few minutes for the driver information to be copied from the server computer to the client computer and for a new printer object to be added to the Printers folder. The time this takes varies based on network traffic and other factors. 4 Close Network Neighborhood. 5 Print a test page to verify printer installation. Using the peer-to-peer method With this method, the printer driver is fully installed on each client computer. Network clients retain control of driver modifications. The client computer handles the print job processing. 1 Click Start Æ Settings Æ Printers. 2 Click Add Printer to launch the Add Printer wizard. 3 Click Next. 4 Click Network Printer, and click Next. 5 Enter the printer name or URL (if on the Internet or an intranet), and click Next. If the printer name or URL is unknown, leave the text box blank, and click Next. 6 Select the network printer from the Shared printers list. If the printer is not listed, enter the path of the printer in the text box. The path looks similar to the following: \\\ Note: If this is a new printer, prompts may occur to install a printer driver. If no system driver is available, provide a path to available drivers. The server host name is the name of the server computer that identifies it to the network. The shared printer name is the name assigned during the server installation process. 7 Click OK. 8 Select whether this printer will be the default printer for the client, and click Finish. 9 Print a test page to verify printer installation. Downloaded From ManualsPrinter.com Manuals

Configuring Drag‘N’Print Note: Drag’N’Print™ support is not available for all printers. For detailed configuration instructions, launch the drivers CD, click View Documentation, and click Software and utilities. Macintosh Note: A PostScript Printer Description (PPD) file provides detailed information about the capabilities of a printer to UNIX or Macintosh computers. To print to a network printer, each Macintosh user must install a custom PostScript Printer Description (PPD) file, and either create a desktop printer on the computer (Mac OS 9.x) or create a print queue in Print Center (Mac OS X). Mac OS X Step 1: Install a custom PPD file 1 Install a PostScript Printer Description (PPD) file on the computer. a Insert the drivers CD. b Double-click the installer package for the printer. Note: A PPD file provides detailed information about the capabilities of a printer to the Macintosh computer. c Click Continue on the Welcome screen and again after viewing the Readme file. d Click Continue after viewing the license agreement, and click Agree to accept the terms of the agreement. e Select a Destination, and click Continue. f On the Easy Install screen, click Install. g Enter the user password, and click OK. All the necessary software is installed on the computer. h Click Close when installation is complete. Step 2: Create a print queue in Print Center or Printer Setup Utility Using AppleTalk Printing Follow these steps to create a print queue using AppleTalk Printing. 1 Open Finder, click Applications, and click Utilities. 2 Double-click Print Center or Printer Setup Utility. 3 Choose Add Printer from the “Printers” menu. 4 Choose AppleTalk from the pop-up menu. Note: Look on the network setup page under the “AppleTalk” heading to know which zone or printer to select. 5 Select the AppleTalk zone from the list. 6 Select the new printer from the list, and click Add. Downloaded From ManualsPrinter.com Manuals

7 Verify printer installation: a Open Finder, click Applications, and click TextEdit. b Choose Print from the “File” menu. c Choose Summary from the “Copies & Pages” pop-up menu. Note: Look on the Network Setup page under the “AppleTalk” heading to find the default name of the printer to know which printer to select. • If the PPD file displayed in the Summary window is correct for the printer, then printer setup is complete. • If the PPD file displayed in the Summary window is not correct for the printer, delete the printer from the printer list in Print Center or Printer Setup Utility, and repeat Step 1: Install a custom PPD file. Using IP Printing Follow these steps to create a print queue using IP Printing. To create an AppleTalk print queue, see Step 2: Create a print queue in Print Center or Printer Setup Utility. 1 Open Finder, click Applications, and click Utilities. 2 Double-click Print Center or Printer Setup Utility. 3 Choose Add Printer from the “Printers” menu. 4 Choose IP Printing from the pop-up menu. 5 Enter the IP address or the printer DNS name in the Printer Address box. 6 Choose Lexmark from the “Printer Model” pop-up menu. 7 Select the new printer from the list, and click Add. 8 Verify printer installation: a Open Finder, click Applications, and click TextEdit. b Choose Print from the “File” menu. c Choose Summary from the “Copies & Pages” pop-up menu. d Do one of the following: • If the PPD file displayed in the Summary window is correct for the printer, then printer setup is complete. • If the PPD file displayed in the Summary window is not correct for the printer, delete the printer from the printer list in Print Center or Printer Setup Utility, and repeat Step 1: Install a custom PPD file. Mac OS 9.x Step 1: Install a custom PPD file 1 Insert the drivers CD. a Double-click Classic, and double-click the installer package for the printer. Note: A PPD file provides detailed information about the capabilities of a printer to the Macintosh computer. b Choose the language needed for use, and click Continue. c Click Continue after viewing the Readme file. d Click Continue after viewing the license agreement, and click Agree to accept the terms of the agreement. e On the Easy Install screen, click Install. All the necessary files are installed on the computer. Downloaded From ManualsPrinter.com Manuals

f Click Close when installation is complete. Note: A PPD for the printer is also available in a downloadable software package on the Lexmark Web site at www.lexmark.com. Step 2: Create a desktop printer 1 In the Chooser, select the LaserWriter 8 driver. 2 For a routed network, select the default zone from the list. For the zone to select, look on the Network Setup page under AppleTalk for Zone. 3 Select the new printer from the list. 4 For printer to select, look on the Network Setup page under the “AppleTalk” heading to find the default name of the printer. 5 Click Create. 6 Make sure there is an icon next to the printer name in the Chooser. 7 Close the Chooser window. 8 Verify printer installation. a Click the desktop printer icon just added. b Choose Printing Æ Change Setup. – If the PPD file displayed in the PostScript Printer Description (PPD) file portion of the menu is correct for the printer, printer setup is complete. – If the PPD file displayed in the PostScript Printer Description (PPD) file portion of the menu is not correct for the printer, repeat Step 1: Install a custom PPD file. UNIX/Linux The printer supports many UNIX and Linux platforms, such as Sun Solaris and Red Hat. Visit the Lexmark Web site at www.lexmark.com for a complete list of supported UNIX and Linux platforms. Note: The Sun Solaris and Linux packages are available on the drivers CD and on the Lexmark Web site at www.lexmark.com. We provide a printer driver package for each supported UNIX and Linux platform. The User’s Guide in each package gives detailed instructions for installing and using Lexmark printers in UNIX and Linux environments. These packages are available for download from the Lexmark Web site. The driver package needed is also on the drivers CD. NetWare The printer supports Novell Distributed Print Services (NDPS/iPrint). For the latest information about installing a network printer in a NetWare environment, launch the drivers CD, and click View Documentation. Downloaded From ManualsPrinter.com Manuals

25 4 Installing and removing options CAUTION: If you are installing memory or option cards sometime after setting up the printer, turn the printer off and unplug the power cord before continuing. If you have any other devices connected to the printer, turn them off as well and unplug any cables going to the printer. You can customize your printer memory capacity and connectivity by adding optional cards. You can also use these instructions to help you locate an option for removal. The instructions in this section cover the following options: Internal options: • Memory cards – Printer memory – Flash memory – Fonts • Firmware cards – Bar Code – ImageQuick™ – IPDS and SCS/TNe – PrintCryption™ Note: Use a Phillips screwdriver to remove the system board access cover. • Other internal options – Printer hard disk – RS-232 serial interface card – Parallel 1284-B interface card – MarkNet N8000 Series internal print servers (also called internal network adapters or INAs) Other options: • Duplex unit (removal instructions only) • Finisher • High capacity feeder • Optional drawer (removal instructions only) Downloaded From ManualsPrinter.com Manuals

26 Installing and removing options Removing the system board access cover You must remove the system board access cover to install memory cards, a firmware card, a hard disk, or an option card. CAUTION: This printer weighs 77–107 kg (170–235 Ib) and requires four people to lift. Anytime you move or lift the printer, make sure you have enough people to help. Use the handholds located on the sides to lift the printer. This printer has a Kensington Security Slot, which can work with a Kensington lock to secure the system board access cover. This may need to be unlocked before the system board access cover can be removed. Rear cover Kensington security slot Downloaded From ManualsPrinter.com Manuals

27 Installing and removing options You need a number 2 Phillips screwdriver to remove the system board access cover. 1 Loosen the eight screws on the system board access cover. Do not remove the screws completely. Warning: The system board access cover must be replaced before operating the printer. 2 Slide the cover up and away from the printer. Screws Screws Downloaded From ManualsPrinter.com Manuals

28 Installing and removing options 3 Use the illustration to locate the connector for the card you want to install or remove. Parallel connector Ethernet connector USB connector Option card cover Optional hard disk Option card Memory connectors Flash memory or firmware card connectors Downloaded From ManualsPrinter.com Manuals

29 Installing and removing options Installing a memory card Complete the following instructions to install a printer memory card. Note: Memory cards designed for other Lexmark printers may not work with your printer. 1 Remove the system board access cover. (See Removing the system board access cover.) 2 Push open the latches on both ends of the memory card connector. 3 Unpack the memory card. Warning: Printer memory cards are easily damaged by static electricity. Touch something metal such as the printer frame before you touch a memory card. Avoid touching the connection points along the edge of the card. Save the packaging. 4 Align the notches on the bottom of the card with the notches on the connector. 5 Push the memory card firmly into the connector until the latches on either end of the connector snap into place. It may require some force to fully seat the card. 6 Make sure each latch fits over the notch on the end of the card. Installing a flash memory or firmware card Note: Flash memory and firmware cards designed for other Lexmark printers may not work with your printer. 1 Remove the system board access cover (see Removing the system board access cover). Warning: Flash memory and firmware cards are easily damaged by static electricity. Touch something metal, such as the printer frame, before you touch a card. 2 Unpack the flash memory or firmware card. Avoid touching the metal pins on the bottom of the card. Save the packaging. Notches Downloaded From ManualsPrinter.com Manuals

30 Installing and removing options 3 Holding the flash memory or firmware card by the locking clips, align the plastic pins on the card with the holes on the system board. 4 Push the flash memory or firmware card firmly into place, and release the locking clips. The entire length of the connector on the flash memory or firmware card must touch the system board and be locked into the connector. Be careful not to damage the connectors. Installing a hard disk Warning: Hard disks are easily damaged by static electricity and physical shock (such as dropping). Touch something metal, such as the printer frame, before you touch the hard disk. Locking clips Pins Downloaded From ManualsPrinter.com Manuals

31 Installing and removing options If an option card has been installed, you may have to remove the option card before installing the hard disk. 1 Remove the system board access cover (see Removing the system board access cover). 2 Align and press the ribbon cable connector into the connector on the system board. 3 Flip the hard disk over, and then press the three posts on the mounting plate into the holes on the system board. The hard disk snaps into place. Downloaded From ManualsPrinter.com Manuals

32 Installing and removing options Installing an option card Your printer has one expansion card slot that supports a number of option cards. The following table describes their function. Note: The network models ship with an Ethernet print server already installed. You need a small Phillips screwdriver to install these options. 1 Remove the system board access cover (see Removing the system board access cover). 2 Remove the screw from the metal plate that covers the connector slot, and then lift the plate off. Save the screw. Warning: Option cards are easily damaged by static electricity. Touch something metal, such as the printer frame, before you touch an option card. 3 Unpack the option card. Save the packing materials. Card Function MarkNet N8000 series internal print server Adds an Ethernet, Token-Ring, or Fiber port to connect your printer to a network. Serial/Parallel 1284-C Interface Card Adds an RS-232C serial and 1284-C parallel interface port. Coax/Twinax Adapter Card for SCS Adds a coaxial/twinaxial network port. 802.11g Wireless Print Adapter Connects to an optional MarkNet N8000 series internal print server to add US or international 802.11g wireless printing capability. Downloaded From ManualsPrinter.com Manuals

33 Installing and removing options 4 Align the connector on the option card with the connector on the system board. The cable connectors on the side of the option card must fit through the connector slot. 5 Push the option card firmly into the option card connector. 6 Secure the card to the system board with the screws. Downloaded From ManualsPrinter.com Manuals

34 Installing and removing options Reinstalling the system board access cover After you finish installing cards on the printer system board, reinstall the system board access cover. 1 Align the holes on the access cover with the screws on the printer. 2 Place the cover against the printer and slide it down. 3 Tighten the eight screws. Aligning the optional high capacity feeder Note: Failure to properly align the high capacity feeder may cause paper jams. Hole Downloaded From ManualsPrinter.com Manuals

35 Installing and removing options Installing height adjustment spacers If the pins on the high capacity feeder do not align with the holes in the docking frame, adjust the height of the feeder. You can either remove the factory installed spacer or add two spacers between each caster and the bottom of the high capacity feeder. Use the following steps to add or remove spacers. 1 Determine the height difference between high capacity feeder alignment pins and the docking frame. 2 Place the high capacity feeder on the floor or adequate work surface. 3 Remove the four screws securing one of the casters to the high capacity feeder. 4 Add or remove spacers. To add spacers: a Insert the four screws through the caster. b Place the spacers on the screws. Downloaded From ManualsPrinter.com Manuals

36 Installing and removing options c Align and insert the screws into the screw holes on the high capacity feeder. To remove the factory installed spacer: a Remove the spacer from the top of the caster. b Insert the four screws through the caster. c Align and insert the screws into the screw holes on the high capacity feeder. 5 Tighten the four screws to secure the caster. 6 Repeat steps 3 through 5 to add or remove spacers on the remaining three casters. Note: If installing or removing height adjustment spacers does not bring the high capacity feeder to the right height, you may need to raise or lower to height of the feet on your printer cabinet or printer base. Aligning the optional finisher Note: Failure to properly align the finisher may cause paper jams. Downloaded From ManualsPrinter.com Manuals

37 Installing and removing options Aligning the finisher with the printer The following three areas must align properly to prevent paper jams. 1 The docking plate pins must enter the holes in the finisher. 2 The space between the printer and finisher must be the same at the top and bottom of the finisher. 3 The alignment marks on top of the finisher must align with the edges of the cover on the side of the printer. 4 Roll the finisher toward the printer until the finisher locks to the docking plate pins. You hear a click when the finisher locks into position. If the pins did not go into the holes in the finisher, see Lowering or raising the finisher. Otherwise, go to Aligning the sides of the finisher. Hole in finisher Docking plate pin Spacing Alignment marks Downloaded From ManualsPrinter.com Manuals

38 Installing and removing options Lowering or raising the finisher Follow these instructions if the holes on the finisher are above or below the pins on the docking plate. 1 Determine if the pins are above or below the holes in the finisher. Hole in finisher Pin Downloaded From ManualsPrinter.com Manuals

39 Installing and removing options 2 Loosen the guide rail thumbscrews. 3 Rotate the adjustment knobs as needed to align the holes in the finisher with the pins. To raise the finisher, rotate the adjustment knobs clockwise. To lower the finisher, rotate the adjustment knobs counterclockwise. 4 Roll the finisher toward the printer until the finisher locks to the docking plate pins. You hear a click when the finisher locks into position. If the pins go into the holes but the finisher did not lock to the pins, see Aligning the sides of the finisher. Otherwise, go to Aligning the top of the finisher. Downloaded From ManualsPrinter.com Manuals

40 Installing and removing options Aligning the sides of the finisher Follow these instructions if the distance between the finisher and printer is not the same at the top and bottom. 1 Loosen the guide rail thumbscrews. Downloaded From ManualsPrinter.com Manuals

41 Installing and removing options If you previously lowered or raised the guide rail plate, the thumbscrews will already be loose. 2 Rotate the rear adjustment knobs to equally align the top and bottom of the finisher with the printer. To move the top of the finisher closer to the printer, rotate the adjustment knobs clockwise. To move the top of the finisher away from the printer, rotate the adjustment knobs counterclockwise. 3 Roll the finisher toward the printer until the finisher locks to the docking plate pins. You hear a click when the finisher locks into position. Downloaded From ManualsPrinter.com Manuals

42 Installing and removing options Aligning the top of the finisher Follow these instructions if the alignment marks on top of the finisher are not aligned with the edges of the cover on the side of the printer. Note: Any time you move the printer or finisher, recheck printer and finisher top alignment. 1 Loosen the guide rail thumbscrews. If you made previous adjustments, the thumbscrews will already be loose. 2 Rotate the adjustment knobs as needed to raise or lower the side of the finisher. To raise the finisher, rotate the adjustment knobs clockwise. To lower the finisher, rotate the adjustment knobs counterclockwise. 3 Tighten the guide rail thumbscrews. Downloaded From ManualsPrinter.com Manuals

43 Installing and removing options 4 Roll the finisher toward the printer until the finisher locks to the docking pins. You hear a click when the finisher locks into position. Adjusting the finisher wheels Adjust the wheels on the end of the finisher so the stand will remain aligned when moved. To adjust and lock the wheels: 1 Rotate the left and right upper adjustment knobs on the rear wheels until the wheels touch the floor. To lower the wheels, rotate the adjustment knobs clockwise. 2 Turn the wheels until the locking knobs are aligned with the finisher base. 3 Rotate the locking knobs counterclockwise until they contact the finisher base. Downloaded From ManualsPrinter.com Manuals

44 Installing and removing options Removing the duplex unit 1 Turn the printer off. 2 Open the duplex unit door. 3 Loosen the thumbscrews securing the duplex unit. Downloaded From ManualsPrinter.com Manuals

45 Installing and removing options 4 Slide the duplex unit out. 5 Close the duplex unit door. Downloaded From ManualsPrinter.com Manuals

46 Installing and removing options Removing the high capacity feeder 1 Turn the printer off. 2 Unplug the high capacity feeder power cord from the electrical outlet. 3 Disconnect the interface cable from the side of the high capacity feeder. 4 Roll the high capacity feeder away from the printer. 5 Remove the high capacity feeder from the guide rail. Downloaded From ManualsPrinter.com Manuals

47 Installing and removing options 6 Raise the guide rail and pull it away from the docking frame. 7 Remove the wrench from the holder in the high capacity feeder. Downloaded From ManualsPrinter.com Manuals

48 Installing and removing options 8 Remove the four screws securing the docking frame. 9 Insert the two side covers into the screw holes on the optional drawer until they snap into place. Downloaded From ManualsPrinter.com Manuals

49 Installing and removing options Removing an optional drawer 1 Turn the printer off. 2 Unplug the power cord. Note: To prevent an electrical overload, plug your printer into a well-grounded outlet on a non-ground fault interrupter (GFI) circuit. 3 Disconnect the USB or Ethernet cable from the printer. If you have any other devices connected to the printer, turn them off and unplug any cables going to the printer. CAUTION: This printer weighs 77–107 kg (170–235 Ib) and requires four people to lift. Anytime you move or lift the printer, make sure you have enough people to help. Use the handholds located on the sides to lift. 4 Lift the printer and move it away from the optional drawer. CAUTION: An optional drawer weighs 18.5 kg (40.8 Ib). Have someone help when lifting. Downloaded From ManualsPrinter.com Manuals

50 Installing and removing options 5 Lift the optional drawer. Downloaded From ManualsPrinter.com Manuals

menu settings page, a font list, and a directory list. This chapter also provides information on printing folio and statement size media. For tips on paper jam prevention and print media storage, see Avoiding jams or Storing print media. Sending a job to print A printer driver is software that lets your computer communicate with your printer. When you choose Print from a software application, a window representing the printer driver opens. You can then select the appropriate settings for the specific job you are sending to the printer. Print settings selected from the driver override the default settings selected from the printer operator panel. You may need to click Properties or Setup from the initial Print box to see all of the available printer settings you can change. If you are not familiar with a feature in the printer driver window, open the online Help for more information. To support all the printer features, use the Lexmark custom printer drivers supplied with your printer. Updated drivers, as well as a complete description of the driver packages and Lexmark driver support, are available from the Lexmark Web site.You can also use the system drivers built into your operating system. To print a job from a typical Windows application: 1 Open the file you want to print. 2 From the File menu, select Print. 3 Select the correct printer in the dialog box. Modify the printer settings as appropriate (such as the pages you want to print or the number of copies). 4 Click Properties or Setup to adjust printer settings that were not available on the first screen, and then click OK. 5 Click OK or Print to send the job to the selected printer. Downloaded From ManualsPrinter.com Manuals

52 Printing Printing from a USB flash memory device A USB Direct interface is located on the operator panel so you can insert a USB flash memory device and print PDF documents. Printing a document from a USB flash memory device is similar to printing a held job. For information regarding tested and approved USB flash memory devices, see our Lexmark Web site at www.lexmark.com. Note the following when using a USB flash memory device with the printer USB Direct Interface: • USB devices must be compatible with the USB 2.0 standard. • Hi-Speed USB devices must support the Full-Speed standard as well. Devices only supporting USB low speed capabilities are not supported. • USB devices must support the FAT file system. Devices formatted with NTFS or any other file system are not supported. • You cannot print encrypted files or files without printing permissions. To print from a USB flash memory device: 1 Make sure the printer is on and Ready or Busy appears. 2 Insert a USB flash memory device into the USB Direct interface. Note: • If you insert the memory device when the printer requires attention such as when a paper jam has occurred, the printer ignores the memory device. • If you insert the memory device when the printer is busy printing other jobs, the message Printer Busy appears. Select Continue, and your job prints after the other jobs finish. Downloaded From ManualsPrinter.com Manuals

53 Printing 3 Press until the appears next to the document you want to print, and then press . A screen asking the number of copies to be printed will appear. 4 To print only one copy, press , or manually input the number of copies with the number pad, then press . Note: Do not remove the USB flash memory device from the USB Direct interface until the document has finished printing. The document prints. If you leave the drive in the printer after leaving the initial USB menu screen, you can still print PDFs on the drive as held jobs. See “Printing confidential and held jobs”. Canceling a print job There are several methods for canceling a print job. • Canceling a job from the printer operator panel • Canceling a job from a computer running Windows – Canceling a job from the taskbar – Canceling a job from the desktop • Canceling a job from a Macintosh computer – Canceling a job from a Macintosh computer running Mac OS 9.x – Canceling a job from a Macintosh computer running Mac OS X Canceling a job from the printer operator panel Note: For more information about the operator panel, see Understanding the printer operator panel. If the job you want to cancel is printing, and Busy appears on the display, press until Cancel a job appears, and then press . The message Cancel Pending appears until the job is canceled. Canceling a job from a computer running Windows Canceling a job from the taskbar When you send a job to print, a small printer icon appears in the right corner of the taskbar. 1 Double-click the printer icon. A list of print jobs appears in the printer window. 2 Select the job you want to cancel. 3 Press the Delete key on the keyboard. USB drive My_document_01 My_document_02 Copies 1 Downloaded From ManualsPrinter.com Manuals

54 Printing Canceling a job from the desktop 1 Minimize all programs to reveal the desktop. 2 Double-click the My Computer icon. 3 Double-click the Printers icon. A list of available printers appears. 4 Double-click the printer you selected when you sent the job. A list of print jobs appears in the printer window. 5 Select the job you want to cancel. 6 Press the Delete key on the keyboard. Canceling a job from a Macintosh computer Canceling a job from a Macintosh computer running Mac OS 9.x When you send a job to print, the printer icon for your selected printer appears on the desktop. 1 Double-click the printer icon on your desktop. A list of print jobs appears in the printer window. 2 Select the print job you want to cancel. 3 Click the trash can icon. Canceling a job from a Macintosh computer running Mac OS X 1 Open Applications Æ Utilities, and then double-click Print Center or Printer Setup. 2 Double-click the printer you are printing to. 3 In the printer window, select the print job you want to cancel. 4 Press Delete. Printing the menu settings page You can print a menu settings page to review the default printer settings and to verify printer options are installed correctly. 1 Make sure the printer is on and Ready. 2 Press on the operator panel. 3 Press until Reports appears, and then press . 4 Press until Menu Settings Page appears, and then press . Printing Menus Settings appears on the display. The printer returns to the Ready state after the menu settings page prints. Downloaded From ManualsPrinter.com Manuals

55 Printing Printing a network setup page If the printer is attached to a network, print a network setup page on the printer to verify the network connection. This page also provides important information that helps in configuring for network printing. 1 Make sure the printer is on. 2 Press on the operator panel. 3 Press until Reports appears, and then press . 4 Press until Network Setup Page appears, and then press . Note: If an optional MarkNet N8000 series internal print server is installed, Print Net1 Setup appears on the display. 5 Check the first section on the network setup page, and confirm that Status is “Connected.” If Status is “Not Connected” is on the page, the LAN drop may not be active, or the network cable may be malfunctioning. Consult a system support person for a solution, and print another network setup page to verify that the printer is connected to the network. Printing a font sample list To print samples of the fonts currently available for your printer: 1 Make sure the printer is on and the Ready message appears. 2 Press on the operator panel. 3 Press until Reports appears, and then press . 4 Press until Print Fonts appears, and then press . 5 Press until the appears next to PCL Emul Fonts, PostScript Fonts, or PPDS Fonts, and then press . Printing a directory list A directory listing shows the resources stored in flash memory or on the hard disk. To print a listing: 1 Make sure the printer is on and the Ready message appears. 2 Press on the operator panel. 3 Press until Reports appears. 4 Press . 5 Press until Print Directory appears. 6 Press . The message Printing Directory List appears on the display. The printer returns to the Ready state after the directory list prints. Downloaded From ManualsPrinter.com Manuals

56 Printing Printing confidential and held jobs The term held job refers to any type of print job that can be initiated by the user at the printer. This includes a confidential job, a verify print job, a reserve print job, a repeat print job, a bookmark, a profile, or a file on a USB flash memory device. When sending a job to the printer, you can specify in the driver that you want the printer to hold the job in memory. Once your job is stored in printer memory, go to the printer and use the printer operator panel to specify what you want to do with your print job. All confidential and held jobs have a user name associated with them. To access confidential or held jobs, you must first select the type of job (confidential or held), and then select your user name from the user name list. Once you select your user name, you can print all your confidential jobs or select an individual print job. You can then choose the number of copies for the print job or you can delete the print job. Printing a confidential job When you send a confidential job to the printer, you must enter a personal identification number (PIN) from the driver. The PIN must be four digits using the numbers 0–9. The job is held in printer memory until you enter the same four-digit PIN from the operator panel and choose to print or delete the job. This ensures the job does not print until you are there to retrieve it. No one else using the printer can print the job without the PIN. Windows 1 From a word processor, spreadsheet, browser, or other application, select File Æ Print. 2 Click Properties. (If there is no Properties button, click Setup, and then click Properties.) 3 Depending on the operating system, you may have to click the Other Options tab, and then click Print and Hold. Note: If you have difficulty finding Print and Hold Æ Confidential Print, click Help and see the topic Confidential Print or Print and Hold, and then follow the driver instructions. 4 Enter a User Name and PIN. 5 Send your job to the printer. Go to the printer when you are ready to retrieve your confidential print job, and follow the “At the printer” steps on page 56. Macintosh 1 From a word processor, spreadsheet, browser, or other application, select File Æ Print. 2 In the “Copies & Pages” or “General” pop-up menu, select Job Routing. a When using Mac OS 9, if Job Routing is not a choice on the pop-up menu, select Plug-in Preferences Æ Print Time Filters. b Turn down the disclosure triangle to the left of Print Time Filters, and select Job Routing. c In the pop-up menu, select Job Routing. 3 In the radio group, select Confidential Print. 4 Enter a User Name and PIN. 5 Send your job to the printer. Go to the printer when you are ready to retrieve your confidential print job, and follow the “At the printer” steps on page 56. Downloaded From ManualsPrinter.com Manuals

57 Printing At the printer 1 Press until Held jobs appears, and then press . 2 Press until Confidential jobs appears, and then press . 3 Press until the appears next to your user name, and then press . 4 Enter your PIN. For more information, see Entering a personal identification number (PIN). 5 Press until the appears next to the job you want to print, and then press . Note: After your job prints, it is deleted from printer memory. Entering a personal identification number (PIN) When you select Confidential Job from the Held job menu, the following prompt appears on the display after you select your user name: 1 Use the numeric pad to enter the four-digit PIN associated with your confidential job. Note: As you enter the PIN, asterisks appear on the display to ensure confidentiality. If you enter an invalid PIN, the Invalid PIN screen appears. • To reenter the PIN, make sure Try again appears, and then press . • To cancel, press until Cancel appears, and then press . 2 Press until the appears next to the job you want to print, and then press . Note: After your job prints, it is deleted from printer memory. Printing and deleting held jobs Held jobs such as Verify Print, Reserve Print, Repeat Print, Bookmarks, and USB flash memory files differ in function and do not require a PIN to print the job. These jobs are printed or deleted from the printer operator panel. Verify Print If you send a Verify Print job, the printer prints one copy and holds the remaining copies you requested in printer memory. Use Verify Print to examine the first copy to see if it is satisfactory before printing the remaining copies. Once all copies are printed, the Verify Print job is automatically deleted from printer memory. Reserve Print If you send a Reserve Print job, the printer does not print the job immediately. It stores the job in memory so you can print the job later. The job is held in memory until you delete it from the “Held Jobs” menu. Reserve Print jobs may be deleted if the printer requires extra memory to process additional held jobs. Enter PIN * Downloaded From ManualsPrinter.com Manuals

58 Printing Repeat Print If you send a Repeat Print job, the printer prints all requested copies of the job and stores the job in memory so you can print additional copies later. You can print additional copies as long as the job remains stored in memory. Note: Repeat Print jobs are automatically deleted from printer memory when the printer requires extra memory to process additional held jobs. Windows 1 From a word processor, spreadsheet, browser, or other application, select File Æ Print. 2 Click Properties. (If there is no Properties button, click Setup, and then click Properties.) 3 Depending on the operating system, you may have to click the Other Options tab, and then click Print and Hold. Note: If you have difficulty finding Print and Hold Æ Held Jobs, click Help, and see the topic Held Jobs or Print and Hold, then follow the driver instructions. 4 Select the type of held job you want, and then send your job to the printer. Go to the printer when you are ready to retrieve your confidential print job, and follow the “At the printer” steps on page 58. Macintosh 1 From a word processor, spreadsheet, browser, or other application, select File Æ Print. 2 In the Copies & Pages or General pop-up menu, select Job Routing. a When using Mac OS 9, if Job Routing is not a choice on the pop-up menu, select Plug-in Preferences Æ Print Time Filters. b Turn down the disclosure triangle to the left of Print Time Filters, and select Job Routing. c In the pop-up menu, select Job Routing. 3 In the radio group, select the type of held job you want, enter a user name, and then send your job to the printer. Go to the printer when you are ready to retrieve your confidential print job, and follow the “At the printer” steps on page 58. At the printer 1 Press until Held jobs appears, and then press . 2 Press until the appears next to your user name, and then press . 3 Press until the appears next to the type of action you want to perform: 4 Press . 5 Press until the appears next to the job you want, and then press . The job will print or be deleted according to the type of print job and action you selected. Print All Jobs Delete All Jobs Print A Job Delete A Job Print Copies Downloaded From ManualsPrinter.com Manuals

59 Printing Printing folio and statement sizes Folio and statement sizes are not available in the Paper Size menu until Size Sensing is turned off. To turn off Size Sensing: 1 Make sure the printer is off. 2 Press and hold the and buttons while you turn the printer on. 3 Release both buttons when Performing Self Test appears on the display. The printer performs its power-on sequence, and then Config Menu appears on the first line of the display. 4 Press until Size Sensing appears. 5 Press . Tray 1 Sensing appears on the second line of the display. 6 Press and release or to select the input option for the folio or statement size paper. 7 Press . The first line of the display shows the selected input option, and the second line shows the current setting. 8 Press or to change the setting to Off. 9 Press . SAVED appears briefly on the display, and then is replaced by Config Menu on the first line and Size Sensing on the second line. 10 Press and release or until appears next to Exit Config Menu appears. 11 Press . Activating Menu Changes appears briefly, followed by Performing Self Test. The printer returns to Ready. Downloaded From ManualsPrinter.com Manuals

60 Printing Loading standard trays and optional trays Your printer has a 550-sheet standard tray. You may have also purchased one or more 550-sheet optional trays. The steps for loading a standard or optional tray are the same. Note: The steps for loading an optional high capacity feeder are different than the steps for loading a 550- sheet tray. To load print media: Note: Do not remove a tray when a job is printing or when the operator panel indicator light is blinking. Doing so may cause a jam. 1 Open the tray. 2 Squeeze the side guide tab, and position the guide for the size media you are using. 3 Flex the sheets back and forth to loosen them, then fan them. Do not fold or crease the print media. Straighten the edges on a level surface. 4 Place the print media face down in the tray. For duplex (two-sided) printing on letterhead, place the print media face up in the tray. Note: Do not fill paper above the load line. Overfilling the tray may cause jams. 5 Squeeze the front guide tab, and slide the guide toward the inside of the tray until it lightly rests against the edge of the media. Downloaded From ManualsPrinter.com Manuals

61 Printing 6 Adjust the knob to show the size of the print media currently loaded. Note: This setting serves as a visual reminder only; it has no effect on the operation of the printer. 7 Insert the tray into the printer. Loading the multipurpose feeder The multipurpose feeder can hold several sizes and types of print media, such as transparencies, postcards, note cards, and envelopes. It can be used for single-page or manual printing or as an additional tray. The multipurpose feeder can hold approximately: • 100 sheets of 75 g/m2 (20 lb) paper • 80 sheets of 24 lb 12x18 paper • 55 sheets of labels • 55 sheets of card stock • 50 transparencies • 10 envelopes • 1 sheet of glossy paper (manual feed) • 1 sheet of banner paper (297.2 x 1219.2 mm. [11.7 x 48 in.]), manual feed The multipurpose feeder accepts print media within the following dimensions: • Width—69.85 mm (2.75 in.) to 304.8 mm (12 in.) • Length—127 mm (5 in.) to 1219.2 mm (48 in.) Downloaded From ManualsPrinter.com Manuals

62 Printing The icons on the multipurpose feeder show you how to load the multipurpose feeder with paper of various sizes, and how to turn an envelope for printing. Load letterhead face up for simplex printing, face down for duplex printing. To load print media: Note: Do not add or remove print media when the printer is printing from the multipurpose feeder or when the operator panel indicator light is blinking. Doing so may cause a jam. 1 Open the multipurpose feeder, and then extend the recessed tray to accommodate the paper you want to use. 2 Slide the paper width guides to the correct position. 123 123 12 x 18 123 123 123 A3 A4 LTR 123 B5 123 123 A5 Downloaded From ManualsPrinter.com Manuals

63 Printing 3 Push down the bottom plate until it locks into place. Note: Do not place objects on the multipurpose feeder. Also, avoid pressing down on it or applying excessive force to it. 4 Flex the sheets or envelopes back and forth to loosen them, then fan them. Do not fold or crease the print media. Straighten the edges on a level surface. Note: Hold transparencies by the edges and avoid touching the print side. Fan the stack of transparencies to prevent jams. Be careful not to scratch or leave fingerprints on the transparencies. Paper Envelopes Transparencies Downloaded From ManualsPrinter.com Manuals

64 Printing 5 Load the media in the tray and push the set button to raise the media for feeding. Use the stack height label as a guide for stack height when loading print media. Loading paper, transparencies, or envelopes Note: Letterhead or other preprinted paper must be loaded differently depending on the options you have installed. Load envelopes flap side down. Orient them as indicated by the icons on the multipurpose feeder. – Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self-stick adhesives. These envelopes may severely damage the printer. Note: Load only one size and type of print media at a time in the multipurpose feeder. Do not mix sizes and types in the same tray. Loading letterhead or preprinted paper • Print side face up for simplex (single-sided) printing • Print side face down for duplex printing • Do not fill paper above the load line. Overfilling the tray may cause jams. 6 Set the Paper Size and Paper Type for the multipurpose feeder (MP Feeder Size and MP Feeder Type) to the correct value for the print media you loaded. a Press on the operator panel. b Press until you see Paper Menu. c Press . d Press until you see Paper Size/Type. e Press . f Press until you see MP Feeder Size/Type. g Press . h Press until the appears next to the media size you loaded. i Press . j Press until you see MP Feeder Size/Type. k Press . l Press until the appears next to the media type you loaded. m Press . The printer returns to the Ready state. Downloaded From ManualsPrinter.com Manuals

65 Printing Closing the multipurpose feeder 1 Remove print media from the multipurpose feeder. 2 Push the extension tray in. 3 Push down on the multipurpose feeder near the printer entry rollers to secure it for closing. 4 Close the multipurpose feeder cover. Loading the high capacity feeder The optional high capacity feeder provides an additional input of 3,000 sheets of paper. Note: Do not load any print media other than paper in the high capacity feeder. To load the high capacity feeder: 1 Open the top cover. The paper guides are set at the factory and may already be configured for your paper size. 2 Inspect the position of the paper guides. If the paper guides are correctly set for the size of paper you are loading, go to step 6 on page 66. If not, continue with step 3. Note: The high capacity feeder must be properly adjusted for A4 or Letter size paper. If the paper guides are in the wrong position, you may experience paper feeding problems. Downloaded From ManualsPrinter.com Manuals

66 Printing 3 Loosen the left and right paper guide thumbscrews. 4 Slide the guides left or right to the correct position for the paper size you are loading (A4 or Letter). 5 Tighten the left and right paper guide thumbscrews. 6 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges of the stack on a level surface. Downloaded From ManualsPrinter.com Manuals

67 Printing 7 Place the paper against the paper guides with the print side up. Note: Do not exceed the maximum stack height. Overfilling the tray may cause paper jams. 8 Press the paper tray button. The paper tray lowers so you can load another 500 sheets of paper. Note: If there is only a partial stack of paper in the tray, the paper low sensor will not allow the tray to go down. Add more paper to lower the tray. 9 Place the paper against the paper guides, with the print side up. 10 Repeat step 8 and step 9 until you have filled the tray or loaded the desired quantity. Downloaded From ManualsPrinter.com Manuals

Make sure the high capacity feeder is pushed completely against the printer. Linking trays Tray linking enables the automatic linking feature for trays when you load the same size and type of print media in multiple sources. The printer automatically links the trays; when one tray is empty, print media feeds from the next linked tray. For example, if you have the same size and type of print media loaded in tray 2 and tray 4, the printer selects print media from tray 2 until it becomes empty, and then the printer automatically feeds print media from the next linked tray—tray 4. By linking all five trays, you effectively create a single source with a capacity of 4,000 sheets. If you load the same size print media in each tray, make sure the print media is all the same type in order to link the trays. To set the paper type or size: 1 Press on the operator panel. 2 Press until you see Paper Menu. 3 Press . 4 Press until you see Paper Size/Type. 5 Press . 6 Press until you see Tray Size/Type. 7 Press . 8 Press until the appears next to the envelope size you loaded. 9 Press . 10 Press until you see Tray Size/Type. 11 Press . 12 Press until the appears next to the envelope type you loaded. 13 Press . The printer returns to the Ready state. Once the trays you selected are loaded with the same size and type of print media, select the same Paper Type setting in the Paper Menu for these sources. Downloaded From ManualsPrinter.com Manuals

69 Printing To disable tray linking, set the Paper Type to a unique value in each one of the trays. If all the trays do not have the same type of print media when they are linked, you could mistakenly print a job on the wrong paper type. Tips for successful printing Storing print media Properly storing the media helps ensure trouble-free printing. Use the following guidelines: • For best results, store media in an environment where the temperature is approximately 21°C (70°F) and the relative humidity is 40%. • Store cartons of paper on a pallet or shelf, rather than directly on the floor. • If you store individual packages of paper out of the original carton, make sure they rest on a flat surface so the edges do not buckle or curl. • Do not place anything on top of the paper packages. Avoiding paper jams By carefully selecting print media and loading them properly, you should be able to avoid most paper jams. If jams do occur, follow the steps outlined in Clearing paper jams. If jams occur frequently, make sure you follow these tips to avoid jams: • See Loading standard trays and optional trays to load paper properly. Make sure the adjustable guides are positioned correctly before closing the tray. • Do not overload the paper trays. Make sure the paper is under the paper capacity mark on the inside of the tray relative to the size and weight of the paper you are using. • Do not remove trays while print jobs are in process. • Do not mix reams of paper. • Remove the top and bottom sheets of a ream before loading paper. • Do not force paper into the multipurpose feeder when you load it; otherwise, it may skew or buckle. • Make sure the paper width and length guides on the paper sources are adjusted correctly. • Flex, fan, and straighten the paper before loading it. • Fan stacks of labels or transparencies before loading them into the multipurpose feeder. If jams occur using the multipurpose feeder, try feeding one sheet at a time. • Do not load wrinkled, creased, damp, or curled paper. • Do not mix paper types or paper sizes in one tray. • Use only recommended print media. See Media guidelines. • Make sure the recommended print side is face up when placed in the multipurpose feeder or high capacity feeder. • Make sure the recommended print side is face down when loading trays 1 through 4. • Keep print media stored in an acceptable environment. See Media guidelines. • If paper consistently jams in the tray, reduce the paper stack height to level A in the tray. Downloaded From ManualsPrinter.com Manuals

media. The printer provides high quality printing on a variety of media. A number of things must be considered concerning media before printing. This chapter provides information to help make media selections and how to care for media. Media guidelines Selecting the appropriate media for the printer helps avoid printing problems. The following sections contain guidelines for choosing the correct media for the printer. For detailed information about media characteristics, see the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com/publications. Paper To ensure the best print quality and feed reliability, use 90 g/m2 (24 lb) xerographic, grain long paper. Business papers designed for general business use may also provide acceptable print quality. We recommend Lexmark part number 12A5950 letter size glossy paper and Lexmark part number 12A5951 for A4 size glossy paper. Always print several samples before buying large quantities of any type of media. When choosing any media, consider the weight, fiber content, and color. The LED printing process heats paper to high temperatures of 230°C (446°F) for non-MICR applications. Use only paper able to withstand these temperatures without discoloring, bleeding, or releasing hazardous emissions. Check with the manufacturer or vendor to determine whether the paper chosen is acceptable for laser printers. When loading paper, note the recommended print side on the paper package, and load paper accordingly. See Loading standard trays and optional trays for detailed loading instructions. Paper characteristics The following paper characteristics affect print quality and reliability. It is recommended that these guidelines are followed when evaluating new paper stock. For detailed information, see the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com/ publications. Downloaded From ManualsPrinter.com Manuals

60 g/m2 (16 lb) might not be stiff enough to feed properly, causing jams. For best performance, use 90 g/m2 (24 lb bond) grain long paper. To use paper narrower than 182 x 257 mm (7.2 x 10.1 in.), it is recommended that the weight be greater than or equal to 90 g/m2 (24 lb bond). Curl Curl is the tendency of media to curve at its edges. Excessive curl can cause paper feeding problems. Curl can occur after the paper passes through the printer, where it is exposed to high temperatures. Storing paper unwrapped in hot, humid, cold and dry conditions, even in the trays, can contribute to paper curling prior to printing and can cause feeding problems. Smoothness The degree of smoothness of paper directly affects print quality. If the paper is too rough, the toner does not fuse to the paper properly, resulting in poor print quality. If the paper is too smooth, it can cause paper feeding or print quality issues. Smoothness needs to be between 100 and 300 Sheffield points; however, smoothness between 150 and 250 Sheffield points produces the best print quality. Moisture content The amount of moisture in the paper affects both print quality and the ability of the printer to feed the paper properly. Leave the paper in its original wrapper until it is time to use it. This limits the exposure of the paper to moisture changes that can degrade its performance. Condition paper while it is still in the original wrapper. To condition it, store it in the same environment as the printer for 24 to 48 hours before printing to let the paper stabilize in the new conditions. Extend the time several days if the storage or transportation environment is very different from the printer environment. Thick paper may also require a longer conditioning period because of the mass of material. Grain direction Grain refers to the alignment of the paper fibers in a sheet of paper. Grain is either grain long, running the length of the paper, or grain short, running the width of the paper. For 60 to 90 g/m2 (16 to 24 lb bond) paper, grain long fibers are recommended. Fiber content Most high-quality xerographic paper is made from 100% chemically pulped wood. This content provides the paper with a high degree of stability resulting in fewer paper feeding problems and better print quality. Paper containing fibers such as cotton possess characteristics that can result in degraded paper handling. Downloaded From ManualsPrinter.com Manuals

• Chemically treated papers used to make copies without carbon paper, also known as carbonless papers, carbonless copy paper (CCP), or no carbon required (NCR) paper • Preprinted papers with chemicals that may contaminate the printer • Preprinted papers that can be affected by the temperature in the printer fuser • Preprinted papers that require a registration (the precise print location on the page) greater than ±0.09 in., such as optical character recognition (OCR) forms In some cases, registration can be adjusted with the software application to successfully print on these forms. • Coated papers (erasable bond), synthetic papers, thermal papers • Rough-edged, rough or heavily textured surface papers or curled papers • Recycled papers containing more than 25% post-consumer waste that do not meet DIN 19 309 • Recycled paper having a weight less than 60 g/m2 (16 lb) • Multiple-part forms or documents Selecting paper Proper paper loading helps prevent jams and ensures trouble-free printing. To help avoid jams or poor print quality: • Always use new, undamaged paper. • Before loading paper, know the recommended print side of the paper. This information is usually indicated on the paper package. • Do not use paper that has been cut or trimmed by hand. • Do not mix media sizes, weights, or types in the same source; mixing results in jams. • Do not use coated papers unless they are specifically designed for electrophotographic printing. • Do not forget to change the Paper Size setting when using a source that does not support auto size sensing. • Do not remove trays while a job is printing or Busy appears on the operator panel. • Make sure the Paper Type and Paper Weight settings are correct. (See “Paper Menu” in the Menus and Messages Guide on the publications CD for detailed information about these settings.) • Make sure the paper is properly loaded in the source. • Flex paper back and forth. Do not fold or crease the paper. Straighten the edges on a level surface. Storing paper Use the following guidelines to avoid paper feeding problems and uneven print quality. • Store paper in an environment where the temperature is approximately 21°C (70°F) and the relative humidity is 40%. • Store cartons of paper on a pallet or shelf rather than directly on the floor. Downloaded From ManualsPrinter.com Manuals

edges do not buckle or curl. • Do not place anything on top of paper packages. • Store paper in its original wrapper until you load it into the printer. Selecting preprinted forms and letterhead Use the following guidelines when selecting preprinted forms and letterhead paper for the printer: • Use grain long papers for best results for 60 to 90 g/m2 weights. • Use only forms and letterhead printed using an offset lithographic or engraved printing process. • Avoid papers with rough or heavily textured surfaces. Use papers printed with heat-resistant inks designed for use in xerographic copiers. The ink must withstand temperatures of 230°C (446°F) without melting or releasing hazardous emissions. Use inks that are not affected by the resin in toner. Inks that are oxidation-set or oil-based should meet these requirements; latex inks might not. When in doubt, contact the paper supplier. Preprinted papers such as letterhead must be able to withstand temperatures up to 230°C (446°F) without melting or releasing hazardous emissions. Downloaded From ManualsPrinter.com Manuals

Check with the manufacturer or vendor to determine whether the chosen preprinted letterhead is acceptable for laser printers. Page orientation is important when printing on letterhead. Use the following table for help when loading letterhead in the media sources. Transparencies Feed transparencies from the standard tray or the multipurpose feeder. Try a sample of any transparencies being considered for use with the printer before buying large quantities. When printing on transparencies: • Be sure to set the Paper Type to Transparency from the printer driver or from MarkVision™ Professional to avoid damaging the printer. • Use transparencies designed specifically for laser printers. Transparencies must be able to withstand temperatures of 230°C (446°F) without melting, discoloring, offsetting or releasing hazardous emissions. • To prevent print quality problems, avoid getting fingerprints on the transparencies. • Before loading transparencies, fan the stack to prevent sheets from sticking together. Selecting transparencies The printer can print directly on transparencies designed for use in laser printers. Print quality and durability depend on the transparency used. Always print samples on the transparencies being considered for use before buying large quantities. Lexmark recommends Lexmark Part Number 12A8240 letter size transparency and Lexmark Part Number 12A8241 for A4 size transparency. The Paper Type setting should be set to Transparency to help prevent jams. (See “Paper Type” in the Menus and Messages Guide on the publications CD for detailed information about this setting.) Check with the manufacturer or vendor to determine whether the transparencies are compatible with laser printers that heat transparencies to 230°C (446°F). Use only transparencies that are able to withstand these temperatures without melting, discoloring, offsetting, or releasing hazardous emissions. For detailed information, see the Card Stock & Label Guide, which is available on the Lexmark Web site at www.lexmark.com/publications. Envelopes Try a sample of any envelopes in consideration for use with the printer before buying large quantities. See Loading the multipurpose feeder for instructions on loading envelopes. When printing on envelopes: • To achieve the best possible print quality, use only high-quality envelopes that are designed for use in laser printers. Media source or process Print side Top of page Trays Printed letterhead face down Letterhead goes toward the rear of the tray. Duplex (two-sided) printing from trays Printed letterhead face up Letterhead goes toward the front of the tray. Multipurpose feeder Printed letterhead face up Icons on the multipurpose feeder show the correct orientation for each paper size. Duplex (two-sided) printing from multipurpose feeder Printed letterhead face down Icons on the multipurpose feeder show the correct orientation for each paper size. Downloaded From ManualsPrinter.com Manuals

the correct envelope size from the operator panel, the printer driver, or from MarkVision Professional. • For best performance, use envelopes made from 90 g/m2 (24 lb bond) paper. Use up to 105 g/m2 (28 lb bond) weight for the 250-sheet standard tray or 105 g/m2 (28 lb bond) weight for envelopes as long as the cotton content is 25% or less. Envelopes with 100% cotton content must not exceed 90 g/m2 (24 lb bond) weight. • Use only new, undamaged envelopes. • For best performance and to minimize jams, do not use envelopes that: – Have excessive curl or twist – Are stuck together or damaged in any way – Contain windows, holes, perforations, cutouts, or embossing – Use metal clasps, string ties, or metal folding bars – Have an interlocking design – Have postage stamps attached – Have any exposed adhesive when the flap is in the sealed or closed position – Have nicked edges or bent corners – Have rough, cockle, or laid finishes • Use envelopes that can withstand temperatures of 230°C (446°F) without sealing, excessive curling, wrinkling, or releasing hazardous emissions. If any doubts exist about the envelopes considered for use, check with the envelope supplier. • A combination of high humidity (over 60%) and the high printing temperatures may seal the envelopes. Downloaded From ManualsPrinter.com Manuals

and legal size sheets. Label adhesives, face sheet (printable stock), and topcoats must be able to withstand temperatures of 230°C (446°F) and pressure of 25 pounds per square inch (psi). Try a sample of any labels considered for use with the printer before purchasing a large quantity. For detailed information on label printing, characteristics and design, see the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com/publications. When printing on labels: • Set the Paper Type menu item to Labels in the Paper Menu. Set the Paper Type from the printer operator panel, the printer driver, or from MarkVision Professional. • Do not load labels together with paper or transparencies in the same source; mixing media can cause feeding problems. • Do not use label sheets with a slick backing material. • Do not print within 1 mm (0.04 in.) of the die cut. • Use full label sheets. Partial sheets may cause labels to peel off during printing, resulting in a jam. Partial sheets also contaminate the printer and the cartridge with adhesive, and could void the printer and cartridge warranties. • Use labels that can withstand temperatures of 230°C (446°F) without sealing, excessive curling, wrinkling, or releasing hazardous emissions. • Do not print within 1 mm (0.04 in.) of the edge of the label, of the perforations, or between die-cuts of the label. • Do not use label sheets that have adhesive to the edge of the sheet. Zone coating of the adhesive at least 1 mm (0.04 in.) away from edges is recommended. Adhesive material contaminates the printer and could void the warranty. • If zone coating of the adhesive is not possible, remove a 3 mm (0.125 in.) strip on the leading and driver edge, and use a non-oozing adhesive. • Remove a 3 mm (0.125 in.) strip from the leading edge to prevent labels from peeling inside the printer. • Portrait orientation is preferred, especially when printing bar codes. • Do not use labels that have exposed adhesive. For detailed information on label printing, characteristics, and design, see the Card Stock & Label Guide, available on the Lexmark Web site at www.lexmark.com/publications. Downloaded From ManualsPrinter.com Manuals

significantly affect print quality. See Identifying media sources and specifications for information on the preferred weight for the grain direction of media. Try a sample of any card stock considered for use with the printer before purchasing a large quantity. See Media types and weights for information on the preferred weight of media. When printing on card stock: • Set the Paper Type menu item in the Paper Menu to Card Stock from the operator panel, from the printer driver, or from MarkVision Professional. Set the Paper Weight to CardStock Weight, and select the CardStock Weight as Normal or Heavy for the value. Set this from the operator panel, the printer driver, or from MarkVision Professional. Use Heavy for card stock weighing more than or heavier than 163 g/m2 (90 lb). • Be aware that preprinting, perforation, and creasing can significantly affect the print quality and cause media handling or jamming problems. • Avoid using card stock that may release hazardous emissions when heated. • Do not use preprinted card stock manufactured with chemicals that may contaminate the printer. Preprinting introduces semi-liquid and volatile components into the printer. • The use of grain long card stock is recommended. Storing media Use the following guidelines for proper media storage. These help avoid media feeding problems and uneven print quality: • For best results, store media in an environment where the temperature is approximately 21°C (70°F) and the relative humidity is 40%. Most label manufacturers recommend printing in a temperature range of 18 to 24°C (65 to 75°F) with a relative humidity of 40 to 60%. • Store cartons of media on a pallet or shelf, rather than directly on the floor. • When storing individual packages of media out of the original carton, make sure they rest on a flat surface so the edges do not buckle or curl. • Do not place anything on top of the media packages. Downloaded From ManualsPrinter.com Manuals

78 Media specifications Identifying media sources and specifications The following tables provide information on standard and optional sources, including the media sizes available from the Paper Size menu, and supported weights. Note: If a media size not listed needs to be used, select the next larger size. For information on card stock and labels, see the Card Stock & Label Guide. Media sizes and support Legend  — supported ✘— unsupported Media size Dimensions 550-sheet trays Multipurpose feeder Optional high capacity feeder Optional duplex unit Optional finisher**** A3 297 x 420 mm (11.7 x 16.5 in.)   ✘   A4 210 x 297 mm (8.27 x 11.7 in.)      A5 148 x 210 mm (5.83 x 8.27 in.) ✘  ✘   JIS B4 257 x 364 mm (10.1 x 14.3 in.)   ✘   JIS B5 182 x 257 mm (7.17 x 10.1 in.) ✘  ✘   Letter 215.9 x 279.4 mm (8.5 x 11 in.)      Legal 215.9 x 355.6 mm (8.5 x 14 in.)   ✘   Executive 184.2 x 266.7 mm (7.25 x 10.5 in.) ✘  ✘   Folio 216 x 330 mm (8.5 x 13 in.) ✘  ✘   Statement 139.7 x 215.9 mm (5.5 x 8.5 in.) ✘  ✘ ✘ ✘ Tabloid 279 x 432 mm (11 x 17 in.)   ✘   * This size setting formats the page or envelope for 297.0 x 1219.2 mm (11.7 x 48 in.) unless the size is specified by the software application. ** Measurements apply to simplex (single-sided) printing only. For duplex (two-sided) printing, the minimum size is 139.7 x 210 mm (5.50 x 8.27 in.). *** This size setting formats the page or envelope for 216.0 x 355.6 mm (8.5 x 14 in.) unless the size is specified by the software application. **** Finisher bin 1. Only A4 and Letter sizes may be fed to finisher bin 2. Downloaded From ManualsPrinter.com Manuals

79 Media specifications Universal* 69.85 x 127 mm to 297 x 1219.2 mm (2.75 x 3.5 in. to 11.69 x 48 in.)*** ✘  ✘ ✘ ✘ Banner 297 x 914 mm (11.69 x 36 in.) ✘  ✘ ✘ ✘ Banner 297 x 1219.2 mm (11.69 x 48 in.) ✘  ✘ ✘ ✘ 7 3/4 Envelope (Monarch) 98.4 x 190.5 mm (3.875 x 7.5 in.) ✘  ✘ ✘ ✘ 9 Envelope 98.4 x 225.4 mm (3.875 x 8.9 in.) ✘  ✘ ✘ ✘ Com 10 Envelope 104.8 x 241.3 mm (4.12 x 9.5 in.) ✘  ✘ ✘ ✘ DL Envelope 110 x 220 mm (4.33 x 8.66 in.) ✘  ✘ ✘ ✘ C5 Envelope 162 x 229 mm (6.38 x 9.01 in.) ✘  ✘ ✘ ✘ B5 Envelope 176 x 250 mm (6.93 x 9.84 in.) ✘  ✘ ✘ ✘ Other Envelope*** 104.8 mm x 210 mm to 215.9 mm x 355.6 mm 4.125 in. x 8.27 in. to 8.5 in. x 14 in.) ✘  ✘ ✘ ✘ Media sizes and support (continued) Legend  — supported ✘— unsupported Media size Dimensions 550-sheet trays Multipurpose feeder Optional high capacity feeder Optional duplex unit Optional finisher**** * This size setting formats the page or envelope for 297.0 x 1219.2 mm (11.7 x 48 in.) unless the size is specified by the software application. ** Measurements apply to simplex (single-sided) printing only. For duplex (two-sided) printing, the minimum size is 139.7 x 210 mm (5.50 x 8.27 in.). *** This size setting formats the page or envelope for 216.0 x 355.6 mm (8.5 x 14 in.) unless the size is specified by the software application. **** Finisher bin 1. Only A4 and Letter sizes may be fed to finisher bin 2. Downloaded From ManualsPrinter.com Manuals

80 Media specifications Media support by type for optional features Legend  — supported ✘— unsupported Media 550-sheet trays Multipurpose feeder Optional duplex Optional high capacity feeder Optional finisher Paper      Card stock   ✘ ✘  Transparencies   ✘ ✘  Banner ✘  ✘ ✘ 1 Paper labels   ✘ ✘  Envelopes ✘  ✘ ✘  Glossy paper   ✘   1Output Banner size paper to Finisher Bin 1 only. Media types and weights Legend  — supported ✘— unsupported Media Type Media weight 550-sheet trays Multipurpose feeder Paper Xerographic or business paper (Used for simplex printing)1 60 to 74.9 g/m2 grain long (16 to 19.9 lb bond)2 60 to 74.9 g/m2 grain long (16 to 19.9 lb bond)2 Xerographic or business paper (Used for duplex printing) 75 to 176 g/m2 grain long (20 to 47 lb bond) 75 to 176 g/m2 grain long (20 to 47 lb bond) Glossy papers Book 88 to 176 g/m2 grain long (60 to 120 lb book) 88 to 176 g/m2 grain long (60 to 120 lb book) Cover 162 to 176 g/m2 grain long (60 to 65 lb cover) 162 to 176 g/m2 grain long (60 to 65 lb cover) 1 Paper weighing less than 75 g/m2 (20 lb bond) is limited to simplex printing only at less than 60% relative humidity. 2 This paper weight in any source is not supported for duplex (two-sided) printing. 3 For 60 to 176 g/m2(16 to 47 lb bond) paper, grain long fibers are recommended. For papers heavier than 176 g/ m2 (47 lb bond), grain short is recommended. 4 Pressure sensitive area must enter the printer first. 5 100% cotton content maximum weight is 90.2g/m2 (24 lb) bond. 6 105 g/m2 (28 lb bond) envelopes are limited to 25% cotton content. Downloaded From ManualsPrinter.com Manuals

81 Media specifications Card stock—maximum (grain long)2,3 Index Bristol 163 g/m2 (90 lb) 163 g/m2 (90 lb) Tag 163 g/m2 (100 lb) 163 g/m2 (100 lb) Cover 176 g/m2 (65 lb) 176 g/m2 (65 lb) Card stock—maximum (grain short)2,3 Index Bristol 199 g/m2 (110 lb) 199 g/m2 (110 lb) Tag 203 g/m2 (125 lb) 203 g/m2 (125 lb) Cover 216 g/m2 (80 lb) 216 g/m2 (80 lb) Transparencies2 Laser printer 161 to 192 g/m2 (43 to 51 lb bond) 161 to 192 g/m2 (43 to 51 lb bond) Labels—maximum2,4 Paper 180 g/m2 (48 lb bond) 199 g/m2 (53 lb bond) Envelopes2 Sulfite, wood-free or up to 100% cotton bonds Inapplicable 60 to 105 g/m2 (16 to 28 lb bond)5, 6 Media types and weights (continued) Legend  — supported ✘— unsupported Media Type Media weight 550-sheet trays Multipurpose feeder 1 Paper weighing less than 75 g/m2 (20 lb bond) is limited to simplex printing only at less than 60% relative humidity. 2 This paper weight in any source is not supported for duplex (two-sided) printing. 3 For 60 to 176 g/m2(16 to 47 lb bond) paper, grain long fibers are recommended. For papers heavier than 176 g/ m2 (47 lb bond), grain short is recommended. 4 Pressure sensitive area must enter the printer first. 5 100% cotton content maximum weight is 90.2g/m2 (24 lb) bond. 6 105 g/m2 (28 lb bond) envelopes are limited to 25% cotton content. Downloaded From ManualsPrinter.com Manuals

sources. The printer automatically links the trays; when one tray is empty, media feeds from the next linked tray. For example, if the same size and type of media is loaded in tray 1 and tray 2, the printer selects media from tray 1 until it becomes empty, and then the printer automatically feeds media from the next linked tray—tray 2. By linking both trays, a single source with a capacity of 1100 sheets is created. If the same size media in each tray is loaded, make sure the media is all the same type in order to link the trays. Once the selected trays are loaded with the same size and type of media, select the same Paper Type setting in the Paper Menu for these sources. To disable tray linking, set the Paper Type to a unique value in each one of the trays. If all the trays do not have the same type of media when they are linked, a job could mistakenly print on the wrong paper type. Using the duplex function (two-sided printing) Duplex printing (or two-sided printing) allows printing on both sides of a sheet of paper. Printing on both sides of paper reduces printing costs. Media capacities Legend  — supported ✘— unsupported Media type 550-sheet tray Multipurpose feeder Optional high capacity feeder Optional finisher bin 1 Optional finisher bin 2 Paper 550 sheets* 100 sheets* 3000 100 1000 Card stock 40 sheets** 11 ✘ 100 ✘ Paper labels 40 11 ✘ 30 ✘ Vinyl labels ✘ 11 ✘ 30 ✘ Transparencies 20 7 ✘ 50 ✘ Envelopes ✘ 10 of Com 10 ✘ 10 ✘ * Based on 20 lb paper. ** 30 sheets of 90 lb card stock or 25 sheets of 110 lb card stock. Downloaded From ManualsPrinter.com Manuals

83 Media specifications For sizes that are acceptable for duplex printing, see Media sizes and support. Select Duplex from the printer driver to print individual duplex jobs. Duplex printing on letterhead When duplex (two-sided) printing on letterhead from the trays, load it with the logo face-up and entering the printer first. Using Duplex Bind When Duplex Bind printing is selected in the printer driver or Duplex Bind in the Finishing Menu, either long edge or short edge binding must be selected, which are the values for this setting. The purpose of Duplex Bind is to define the way duplexed pages are bound, and how the printing on the back of the sheet (even-numbered pages) is oriented in relation to the printing on the front (odd-numbered pages). The two values for Duplex Bind are: Long Edge* The asterisk (*) indicates this is the factory default setting. Assumes binding along the long end of the page (left edge for portrait orientation and top edge for landscape orientation). The following illustration shows long-edge binding for portrait and landscape pages: Short Edge Assumes binding along the short edge of the page (top edge for portrait orientation and left edge for landscape orientation). The following illustration shows short-edge binding for portrait and landscape pages: Binding Binding Back of sheet Front of next sheet Portrait Back of sheet Front of next sheet Portrait Landscape Back of sheet Front of next sheet Back of sheet Front of next sheet Binding Binding Downloaded From ManualsPrinter.com Manuals

Identifying media sources and specifications for more information. Note: Try a limited sample of any print media you are considering using with the printer before purchasing large quantities. By selecting the appropriate print media and loading it properly, you can avoid most jams. See Loading standard trays and optional trays, Loading the multipurpose feeder, or Loading the high capacity feeder for detailed tray loading instructions. The following hints can help you avoid jams: • Use only recommended print media. • Do not overload the print media sources. Make sure the stack height does not exceed the maximum height indicated by the stack line on the labels in the sources. • Do not load wrinkled, creased, damp, or curled print media. • Flex, fan, and straighten print media before you load it. If jams do occur with print media, try feeding one sheet at a time through the multipurpose feeder. • Do not use print media that you have cut or trimmed yourself. • Do not mix print media sizes, weights, or types in the same print media source. • Make sure the recommended print side is loaded in the source according to your simplex or duplex needs. • Keep print media stored in an acceptable environment. See Storing media. • Do not remove trays during a print job. • Push all trays in firmly after loading them. Make sure the guides in the trays are properly positioned for the size of print media you have loaded. Make sure the guides are not placed too tightly against the stack of print media. Downloaded From ManualsPrinter.com Manuals

85 7 Maintaining the printer Periodically, you need to complete certain tasks to maintain optimum print quality. These tasks are covered in this chapter. If several people are using the printer, you may want to designate a key operator to do the setup and maintenance of your printer. Refer printing problems and maintenance tasks to this key operator. In the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark Authorized Supplies Dealers in your area. In other countries or regions, visit the Lexmark Web site at www.lexmark.com or contact the place where you bought your printer. Storing supplies Choose a cool, clean storage area for your printer supplies. Store supplies right side up in their original packaging until you are ready to use them. Do not expose supplies to: • Direct sunlight • Temperatures above 35°C (95°F) • High humidity (above 80%) • Salty air • Corrosive gases • Heavy dust Downloaded From ManualsPrinter.com Manuals

86 Maintaining the printer Determining the status of supplies The printer operator panel alerts you once a supply item or maintenance is required. You can also view the status of supplies in your printer on the operator panel unless the printer is printing or in a busy state. The header or gray area at the top of the display will indicate the printer is Ready and lets you know if any trays are low. Selecting Status / Supplies on the display will open the Status / Supplies screen where you can view the status of the various trays and open the supplies screen to view the current status of your toner cartridge. Conserving supplies Several settings in your application software or on the display let you conserve toner and paper. For more information on changing these settings, see the Menus and Messages Guide. Supply Menu selection item What the setting does Toner Toner Darkness in the Defaults Æ Quality Menu Lets you adjust the level of toner released on a sheet of print media. The values range from 1 (lightest setting) to 5 (darkest setting). Color toner and color photo- developers Black Only Print Mode in the Defaults Æ Quality Menu Prints black only to conserve your color print supplies. Color toner Color Saver in the Defaults Æ Quality Menu Prints colors less vividly to conserve your color toner. Print media Multipage Print in the Defaults Æ Finishing Menu Causes the printer to print the two or more page images on one side of a sheet. Values for Multipage Print are 2 Up, 3 Up, 4 Up, 6 Up, 9 Up, 12 Up, and 16 Up. Combined with the duplex setting, Multipage Print lets you print up to 32 pages on one sheet of paper (16 images on the front and 16 on the back). Duplex in the Defaults Æ Finishing Menu Duplex printing is available when you attach the optional duplex unit. It lets you print on both sides of a sheet of paper. Use your software application or printer driver to send a Verify Print job. Lets you examine the first copy of a multiple-copy job to be sure it is satisfactory before you print the other copies. If the job is unsatisfactory, you can cancel the job. See Printing and deleting held jobs for more information about a Verify Print job. Ready. Tray 1 Low, Tray 2 Low… Status / Supplies View supplies Ready Tray 1Low Status / Supplies Held jobs View supplies Cyan Toner: OK Magenta Toner: OK C M Y K Downloaded From ManualsPrinter.com Manuals

Ordering supplies To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark Authorized Supplies Dealers in your area. In other countries or regions, visit the Lexmark Web site at www.lexmark.com or contact the place where you bought your printer. Ordering a toner cartridge When the [color] Low message appears, you should order a new print cartridge. You can print a few hundred pages after the [color] Low message comes on. You need to have a new cartridge available when the current one no longer prints satisfactorily. Note: Be sure to shake your new print cartridge before installing it into the printer to maximize its yield. The recommended print cartridges specifically designed for your printer are: When the message Replace Black Toner and Oil Coating Roll appears, the black cartridge is empty. Replace both the black toner cartridge and the oil coating roll. Order Lexmark part number C92035X to replace the oil coating roll. Fuser and transfer belt Order a fuser or a transfer belt when Fuser Life Warning or Transfer Belt Life Warning appears on the display. Replace the items when Replace Fuser or Replace Transfer Belt appear. Each kit contains all the items necessary to replace either the transfer belt or the fuser. See the following table for the maintenance kit part number for your specific printer. Ordering a black photodeveloper or color photodevelopers We recommend ordering new photodevelopers when Black Photo Dev Life Warning or Color Photo Dev Life Warning appears on the display. Note: When replacing color photodevelopers, it is important to replace all four color photodevelopers at once. Order Lexmark part number C92030X for black or C92034X for color photodevelopers. Part number Description Average yield1 C9202CH Cyan toner cartridge 14,000 pages C9202MH Magenta toner cartridge 14,000 pages C9202YH Yellow toner cartridge 14,000 pages C9202KH Black toner cartridge 15,000 pages 1 At approximately 5% coverage. Maintenance items Part numbers Transfer belt 0040X1251 Fuser 56P2650 (110 V) 56P2651 (220 V) Downloaded From ManualsPrinter.com Manuals

88 Maintaining the printer Finisher For information on finisher maintenance and ordering finisher supplies, see the Finisher Setup and Users Guide that came with your finisher. Cleaning the LEDs If you are experiencing print quality problems such as voids, light streaks, or light print, you may need to clean the LEDs inside the top cover. 1 Open the top cover. a Open the front door. b Rotate the top cover locking lever to the left. Downloaded From ManualsPrinter.com Manuals

89 Maintaining the printer c Push up on the right top cover locking button and at the lift points shown below. d Lift the top cover until it stops. Downloaded From ManualsPrinter.com Manuals

90 Maintaining the printer 2 Remove and re-insert each photodeveloper. Warning: Exposing the photodevelopers to light for prolonged periods of time can damage it. Do not expose the photodevelopers to light for more than ten minutes. Fingerprints can affect the performance of the photodevelopers. Avoid touching the photodevelopers anywhere except the handles. a Open the waste toner arm. b Remove the photodeveloper completely, and then re-insert it. Downloaded From ManualsPrinter.com Manuals

91 Maintaining the printer c Close the waste toner arm. d Repeat steps a through c for each photodeveloper. Removing and re-inserting the photodevelopers sufficiently cleans the LEDs in most cases. If the problem persists, continue with step 3. Downloaded From ManualsPrinter.com Manuals

92 Maintaining the printer 3 Remove all photodevelopers and toner cartridges. Warning: Exposing the photodevelopers to light for prolonged periods of time can damage it. Do not expose the photodevelopers to light for more than ten minutes. Fingerprints can affect the performance of the photodevelopers. Avoid touching the photodevelopers anywhere except the handles. Warning: The toner inside the toner cartridges can soil clothing. Do not clean clothing soiled with toner in hot water; this permanently adheres the toner to the clothing. Use cold water to remove toner that has soiled clothing. 4 Wipe the glass lenses of all four LED heads with a clean, dry cloth or tissue paper. Downloaded From ManualsPrinter.com Manuals

93 Maintaining the printer 5 Reinstall all toner cartridges. CAUTION: Before closing the top cover, make sure everyone is away from the printer and the area under the cover is free of hands, clothing, and other items. 6 Close the top cover and the front door. Closing the top cover CAUTION: Before closing the top cover make, sure everyone is away from the printer and the area under the cover is free of hands, clothing, and other items. 1 Place both hands on the top cover as shown. 2 Press down firmly until the top cover clicks into place. Downloaded From ManualsPrinter.com Manuals

94 Maintaining the printer 3 Rotate the top cover locking lever to the right. Note: If you cannot rotate the locking lever, the cover is not fully closed. Open the top cover and press down firmly until the top cover clicks into place. 4 Close the front door. CAUTION: An optional drawer weighs 18.5 kg (40.8 Ib.). Have someone help when lifting. Downloaded From ManualsPrinter.com Manuals

information on avoiding paper jams, see Avoiding jams. If jams do occur, follow the steps outlined in this section. To resolve the paper jam messages, you must clear the entire paper path and then press to clear the message and resume printing. The printer prints a new copy of the page that jammed if Jam Recovery is set to On or Auto; however, the Auto setting does not guarantee the page will print. Identifying jams When the printer jams, the appropriate jam message will be displayed on the printer operator panel. If you select Show Areas on the operator panel, you can view one or more images to help you clear the jam. See the diagram on page 96 for an overview of the paper path and areas where jams may occur. The path varies depending on the paper source and output bins. 200 Paper Jam, 3 pages jammed Continue Show areas A, C, MPF Show areas Show A Show C Show MPF 1. Remove print media; adjust width guides. Downloaded From ManualsPrinter.com Manuals

96 Clearing jams Identifying jam areas The following illustration shows the path that print media travels through the printer. The path varies depending on the input sources you are using. 200 Paper Jam Check Areas A,B 241 Paper Jam 250 Paper Jam 242 Paper Jam 243 Paper Jam 244 Paper Jam 249 Paper Jam 200 Paper Jam Check Areas C 200 Paper Jam Check Area F 200 Paper Jam Check Area E 200 Paper Jam Check Area D T 3/T 5 (depending on configuration) T 1 T 2 T 3 T 4 200 Paper Jam Check Area G 200 Paper Jam Check Area H 200 Paper Jam Check Area I Downloaded From ManualsPrinter.com Manuals

97 Clearing jams Understanding jam messages The following table lists the jam messages that can occur and the action necessary to clear the message. The jam message indicates the area where the jam occurred. However, it is best to clear the entire paper path to ensure you have cleared all possible jams. 200 Paper Jam Pages Jammed (Check Areas A-F, T1-5, MPF) This message identifies the areas (A–F, MPF, or T1–T5) you need to check to remove the paper or to clear the message. The display alternates between 200 Paper Jam Pages Jammed and Check Areas A-F., T1-5, MPF: Note: If there is a paper jam when you turn the printer on, the second line of the 200 Paper Jam message is blank. To resolve the message, you must clear all paper from the paper path. Jam message Jam message Check Area A Check Area G Check Area B Check Area H Check Area C Check Area I Check Area D Check MP Feeder Check Area E Check tray [x] (with 241-244 Paper Jam message) Check Area F Check tray [x] (with 249 Paper Jam message) Downloaded From ManualsPrinter.com Manuals

98 Clearing jams Check Area A This message indicates a paper jam in the transfer belt area. To clear area A: 1 Complete the steps to open the top cover. Note: If you need instructions on how to open the top cover, see Open the top cover. Warning: Never touch the photodeveloper drum on the underside of the toner cartridge. Note: The paper may be covered with unfused toner, which can stain garments. Photodeveloper Downloaded From ManualsPrinter.com Manuals

99 Clearing jams 2 Remove any paper on the transfer belt. If the paper source was the multipurpose feeder, check the area between the multipurpose feeder and the transfer belt. Warning: Do not use any pointed objects to remove the paper. This could cause permanent damage to the transfer belt. Note: If banner paper is jammed in the fuser area, continue with step 2 of the topic “Check Area B”. If banner paper is jammed in the transfer belt area but has not entered the fuser, remove the jam by rolling up the paper from inside the printer until the entire banner sheet is free. 3 Check the fuser area and top cover for additional jams. If there is no jam in the fuser area or top cover, close the top cover and front door, and then press . If a jam is present, continue with step 2 of the topic “Check Area B”. Note: If you need instructions on how to close the top cover, see Closing the top cover. Transfer belt Downloaded From ManualsPrinter.com Manuals

100 Clearing jams Check Area B This message indicates a paper jam in the fuser or output roller area. To clear area B: 1 Complete the steps to open the top cover. Note: If you need instructions on how to open the top cover, see Open the top cover. Warning: Never touch the photodeveloper drum on the underside of the toner cartridge. The paper may be covered with unfused toner, which can stain garments. Photodeveloper Downloaded From ManualsPrinter.com Manuals