Johnson & Starley Quantec HR28CP ErP User Instructions

H E AT I N G H O T W AT E R V E N T I L AT I O N USER’S INSTRUCTIONS QUANTEC HR/P ErP & COMBI/SAErP High Efficiency These instructions are to be left with the User Publication No. ZZ 1431-5 February 2016 Quantec HR28C ErP - G.C. No. 47-416-11 Quantec HR28CP ErP - G.C. No. 47-416-14 Quantec 30C ErP - G.C. No. 47-416-12 Quantec 30C-SA ErP - G.C. No. 47-416-15 Quantec 24C ErP - G.C. No. 47-416-13

AFTER INSTALLATION The Benchmark Scheme Johnson & Starley Ltd is a licensed member of the Benchmark Scheme which aims to improve the standards of installation and commissioning of domestic heating and hot water systems in the UK and to encourage regular servicing to optimise safety, efficiency and performance. Benchmark is managed and promoted by the Heating and Hotwater Industry Council. For more information visit www.centralheating.co.uk Please ensure that the installer has fully completed the Benchmark Checklist on the inside back pages of the installation instructions supplied with the product and that you have signed it to say that you have received a full and clear explanation of its operation. The installer is legally required to complete a commissioning checklist as a means of complying with the appropriate Building Regulations (England and Wales). All installations must be notified to Local Area Building Control either directly or through a Competent Persons Scheme. A Building Regulations Compliance Certificate will then be issued to the customer who should, on receipt, write the Notification Number on the Benchmark Checklist. This product should be serviced regularly to optimise its safety, efficiency and performance. The service engineer should complete the relevant Service Record on the Benchmark Checklist after each service. The Benchmark Checklist will be required in the event of any warranty work and as supporting documentation relating to home improvements in the optional documents section of the Home Improvements. In the interest of continuous development Johnson and Starley reserve the right to change specification without prior notice. Johnson and Starley prides itself on it’s ability to supply spare parts quickly and efficiently. CONTENTS The Benchmark Scheme 2 1 General Information 3 2 User’s Important Information 2 3 Safety Information 2 4 Boiler Control Panel 4 5 To Light The Boiler 5 Setting the DHW Water Temperature Setting CH Water Temperature 6 Operating Functions 5 Operating the Domestic Hot Water Operating the Central Heating Display Codes To Shut Down the Boiler Frost Protection Loss of System Water Pressure How to Re-Pressurise Condensate Drain 7 Reset The Boiler 6 8 Servicing & Maintenance 6 9 Cleaning 6 10 Escape of Gas 6 11 Trouble Shooting 7 Error Codes Fault Codes 12 Energy Rating ErP Fiche Technical Data 9 13 Keep Yourself Safe 10 14 Energy Saving Tips 11

1. GENERAL INFORMATION WARNING: THIS APPLIANCE MUST BE EARTHED STATUTE LAW DEFINES THAT ALL GAS APPLIANCES MUST BE INSTALLED BY COMPETENT PERSONS, i.e. GAS SAFE REGISTERED INSTALLERS. GAS SAFE MEMBERSHIP ENQUIRIES TEL: 0800 408 5500 IN ACCORDANCE WITH THE GAS SAFETY (INSTALLATION AND USE) REGULATIONS (CURRENT EDITION). FAILURE TO COMPLY WITH THESE REGULATIONS MAY LEAD TO PROSECUTION. 1.1 Part of the installation and commissioning of this appliance is related to instructions for use by the heating engineer to the user where specific requirements may occur. 1.2 The QuanTec is a wall mounted, room sealed, condensing combination boiler, featuring full sequence automatic spark ignition and fan assisted combustion. On the QuanTec HR a recuperator is fitted within the boiler and preheats the incoming cold DHW for additional energy savings. Due to the high efficiency of the boiler, condensate is produced from the flue gases and this is drained to a suitable disposal point through a plastic waste pipe at the base of the boiler. A condensate ‘plume’ will also be visible at the flue terminal. The QuanTec HR are combination boilers providing both central heating and instantaneous domestic hot water. 2. USER’S IMPORTANT INFORMATION 2.1 The user must read these users instructions and understand the functions of the boiler. If unsure ask the installer to explain. 2.2 YOUR GUARANTEE To activate your guarantee return the guarantee card to Johnson & Starley Ltd. This will register the appliance and activate the guarantee. 2.3 Ensure the appliance is serviced annually as failure to do so will invalidate the guarantee. 2.4 On completion of service the Benchmark Checklist should be filled in as part of the guarantee conditions. 2.5 Keep all literature for the appliance in good condition and near to the boiler. 2.6 This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. 2.7 Children should be supervised to ensure that they do not play with the appliance. 2.8 Keep the appliance accessible at all times. Do not store items around the boiler if it is situated within a cupboard. 3. SAFETY INFORMATION 3.1 If there is a water leak or fault with the appliance, switch off the boiler and contact your Gas Safe installer. 3.2 Under NO circumstances should the appliance be tampered with. This will invalidate your guarantee. GAS LEAKS DO NOT OPERATE ANY ELECTRICAL SWITCHES OR USE A NAKED FLAME TURN OFF GAS SUPPLY AT THE METER VENTILATE THE AREA BY OPENING THE DOORS & WINDOWS EVACUATE THE HOUSE AND DO NOT RE-ENTER. CALL THE NATIONAL GAS EMERGENCY SERVICES ON TEL: 0800 111999 FOR LPG CALL THE SUPPLIER ON THE SIDE OF THE GAS TANK

4. BOILER CONTROL PANEL TIME CONTROL (Optional) DOMESTIC HOT WATER TEMPERATURE LCD DISPLAY CENTRAL HEATING TEMPERATURE FUNCTION MODES RESET BUTTON INSTALLER MODE K7 K1 K6 K2 K3 K5 K4 ITEM DESCRIPTION K1 CH - Central Heating + K2 CH - Central Heating - K3 Installer information K4 Reset K5 Summer/Winter mode K6 DHW - Domestic Hot Water - K7 DHW - Domestic Hot Water + Showing standby mode {{ {

5. TO LIGHT THE BOILER 5.1 Switch the mains power ON and the boiler LCD display will show “AP”. This puts the boiler into the Air Purge Mode. See Figure 2. 5.2 Press the reset button “K4” twice. The boiler will go onto standby. See Figure 3. This is the winter mode. SETTING THE DHW WATER TEMPERATURE 5.3 To set the hot water temperature press and hold “K7”, this will flash until the °C temperature shows. By pressing the + and - buttons to set the desired temperature. The temperature flashes 5 times to set the temperature and then goes back onto standby. SETTING THE CH WATER TEMPERATURE 5.4 To set the central heating temperature press and hold “K1”, this will flash until the °C temperature shows. By pressing the + or - buttons to set the desired temperature. The temperature flashes 5 time to set the temperature and the display will go back to standby. 6. OPERATING FUNCTIONS 6.1 OPERATING THE DOMESTIC HOT WATER When the hot water is called for by turning on the hot tap, the boiler will fire. The display will show the full flame symbol, water temperature and flashing tap symbol, until the hot tap is turned off and the display will return to standby or heating mode. See Figure 4. Hot water has priority over central heating, so the central heating will stop while hot water is being supplied 6.2 OPERATING THE CENTRAL HEATING When there is a call for central heating the boiler will fire for 1 minute at low and then will increase the modulation to match the demand for heating. The display will show the flame symbol, water temperature and flashing radiator symbol, until the call for central heating stops and the display will return to the standby mode. See Figure 5. Approximate flow temperatures for the boiler thermostat settings are: 6.3 DISPLAY CODES In normal operation the boiler LCD display will show: 1. Standby - no demand for heat. Figure 3. 2. CH being supplied. Figure 5. 3. DHW being supplied. Figure 4. 4. Boiler frost protection - boiler will fire if temperature is below 3°C. 5. During normal operation the burner on indicator will remain illuminated when the burner is lit. Note: If the boiler fails to light after five attempts the fault code will be displayed. See trouble shooting. 6.4 TO SHUT DOWN THE BOILER Set the mode to OFF by pressing K4. To relight the boiler repeat the procedure detailed in ‘To light the boiler’. 6.5 FROST PROTECTION If no system frost protection is provided and frost is likely during a short absence from home, leave the heating controls (if fitted) at a reduced temperature setting. For longer periods, the entire system should be drained. If the system includes a frost thermostat then, during cold weather, the heating should be turned OFF at the time switch (if fitted) ONLY. The mains supply should be left switched ON, with the boiler set to heating ON and thermostat left in the normal running position. FIGURE 2 FIGURE 3 FIGURE 4 FIGURE 5 TABLE. 2 Button Setting CH Flow Temperature Minimum 40°C Maximum 60°C

The pressure gauge indicates the central heating system pressure. If the pressure is seen to fall below the original installation pressure of 1-2 bar over a period of time then a water leak may be indicated. In this event conduct the re-pressurising procedure. If unable to do so or if the pressure continues to drop a Gas Safe Registered Engineer or in IE a Registered Gas Installer (RGII) should be consulted. 6.6.1 HOW TO RE-PRESSURISE The boiler will not operate if the pressure has reduced to less than 0.3 Bar under this condition. 1. Ensure filling loop isolation valves are closed. 2. Remove the two caps 3. Attach on the filling loop. 4. Turn the filling loop isolation valves to the open position. The system will now fill. 5. Wait for pressure gauge dial to reach 1 to 1.5 bar. 6. Close the filling loop isolation valves. 7. Disconnect the filling loop at left hand side and angle upwards. 8. Attach the two blanking caps. 6.7 CONDENSATE DRAIN The condensate drain must not be modified or blocked. Blockage of the condensate drain, caused by debris or freezing, can cause automatic shutdown of the boiler. If freezing is suspected and the pipe run is accessible an attempt may be made to free the obstruction by pouring hot water over the exposed pipe and clearing any blockage from the end of the pipe. If this fails to remedy the problem the assistance of a Gas Safe Registered Engineer or in IE a Registered Gas Installer (RGII) should be sought. 7. RESET THE BOILER Press the reset button “K4” twice. 8. SERVICING & MAINTENANCE It is recommended that a full maintenance check be carried out annually on the appliance. It is also recommended to take out a further service agreement on the expiry of the guarantee period. You can obtain further information on this from your gas supplier. The appliance should be checked /serviced by a GAS SAFE registered installer. If you require service on your appliance please contact your local installer or gas supplier. On completion of the service the installer should fill in the service section at the rear of the BENCHMARK Checklist. All installers registered with GAS SAFE carry an identification card. This card will have an ID number which should be recorded in your logbook. If you have any queries regarding your installer you can contact GAS SAFE by telephone on 0800 408 5500. The appliance should be serviced at least once a year by a Gas Safe Registered Engineer or in IE a Registered Gas Installer (RGII). 9. CLEANING For normal cleaning simply dust with a dry cloth. To remove stubborn marks and stains, wipe with a damp cloth and finish off with a dry cloth. DO NOT use abrasive cleaning materials. 10. ESCAPE OF GAS Should a gas leak or fault be suspected contact the National Gas Emergency Service without delay. Telephone 0800 111 999 .

ERROR CODES E01 Ignition lockout Check other gas appliances work Reset boiler Contact installer E02 False flame lockout Contact installer E03 Overheat lockout Fill system to 1.0bar Bleed radiators Check radiator valves are open Reset boiler Contact installer E05 Fan fault Contact installer E08 Flame circuit failure Contact installer E09 Valve feed back ERROR Contact installer E12 EEPROM lockout Contact installer E15 Sensor drift lockout Fill system to 1.0bar Bleed radiators Check valves are open Reset boiler Contact installer E16 E17 E18 Sensor stuck lockout Fill system to 1.0bar Bleed radiators Check valves are open Reset Boiler Contact installer E21 ADC lockout Contact installer E33 Return thermistor fault Contact Installer E34 Low power supply lockout Contact installer or Electrician E35 Flow thermistor fault Contact Installer 11. TROUBLE SHOOTING

Fill system to 1.0bar Bleed radiators Check radiator valves are open Reset boiler Contact installer F13 Remote reset lockout Turn power on and off Press Reset Contact installer F37 Low water pressure Fill system to 1.0bar Bleed radiators Check radiator valves are open Reset boiler Contact installer F40 Water pressure too high Check to see if the gauge is over 2.8bar Bleed radiators Reset boiler Contact installer F47 Water pressure sensor not connected Contact installer F52 DHW sensor fault Contact installer F53 Flue temperature sensor lockout Contact installer F82 30C-SA ONLY Sprayaway condensate level alarm Contact installer Central heating not working Press and hold K6 & K7 hot water buttons for 5 seconds until symbol disappears

12. ENERGY RATING ErP TECHNICAL DATA FICHE Ecodesigns energy related products directive requires our appliance to be fully compliant with the ErP regulations. Our unit has a label which shows the level of efficiency for the boiler, CO2 & NOx emissions and db noise emissions. This will help the householder understand the energy efficiency within the home and help reduce energy consumption. This regulation covers all products used in the installation. Once an installation has been completed the installer will supply a final label incorporating all the items used in the install. It shows the details of the systems overall efficiency. For further information about the ErP Directive visit the Johnson and Starley Ltd website or email our helpline on [email protected] EU Regulations No. 811/2013 and No. 812/2013 supplementing Directive 2010/30/EU. TABLE 1. ErP TECHNICAL DATA HR28C HR28CP 30C 30C-SA 24C PRODUCT DATA SYMBOL VALUE VALUE VALUE VALUE VALUE UNIT Condensing boiler - Yes Yes Yes - Low temperature boiler - No No No - B11 Boiler - No No No - Cogeneration space heater - No No No - Combination Heater - Yes Yes Yes - Rated heat output Prated 21 23 16 kW Seasonal space heating energy efficiency ŊS 94 94 94 % Energy efficiency class - A - USEFUL HEAT OUTPUT At rated heat output and high temperature regime P4 21.4 23.4 16.3 kW At 30% of rated heat output and low temperature regime P1 7.3 7.8 5.5 kW USEFUL EFFICIENCY At rated heat output and high temperature regime Ŋ4 87.9 87.9 88.8 % At 30% of rated heat output and low temperature regime Ŋ1 98.8 99.1 98.9 % AUXILLARY ELECTRICITY CONSUMPTION At full load elmax 0.068 kW At part load elmin 0.048 kW In standby mode PSB 0.002 kW OTHER ITEMS Standby heat loss PSB 0.099 kW Ignition burner power consumption Pign 0 kW Sound power level indoors LWA 45 dB ADDITIONAL DATA FOR COMBINATION HEATERS Declared load profile XL M XL M Daily electricity consumption Qelec 0.112 0.069 0.109 0.114 kWh Annual electricity consumption AEC 24 15 24 25 kWh Daily fuel consumption Qfuel 21.03 6.98 22.59 7.65 kWh Annual fuel consumption AFC 16.7 427 17.89 6.06 Gj Water heating energy efficiency Ŋwk 91.4 85 86.5 78 % Water heating energy efficiency class - A - 1. High temperature regime means 60°C return temperature at heater inlet and 80°C feed temperature at heater output. 2. Low temperature means for condensing boiler 30°C, for low temperature boilers 37°C and for other heaters 50°C return temperature (at heater).

Throughout the year it’s important to make sure that your gas appliances, such as a warm air heater, gas fire, cooker and boiler are working safely and correctly. Did you know Gas Safe Register is the only official list of engineers who are legally allowed to do work on gas and the gas appliances in your home? By law, all gas engineers must be on the Gas Safe Register. The Register is there to help protect you from unsafe gas work. In the right hands, gas is safe, but badly fitted and poorly maintained appliances can cause gas leaks, fires, explosions and carbon monoxide poisoning. Carbon monoxide is a highly poisonous gas. You can’t see it, taste it or smell it, but it can kill quickly with no warning but a carbon monoxide alarm would give you piece of mind but is no substitute for an annual service. Make sure you get your gas appliances regularly serviced and safety checked every year, by a Gas Safe registered engineer. Annual maintenance not only helps keep your heating and hot water working properly; it helps keep you and your family safe. If you’re a tenant, your landlord must arrange this every 12 months and provide you with a Landlord’s Gas Safety Record. You can set a free reminder at www.StayGasSafe.co.uk and Gas Safe Register will text or email you when your appliances are due their next check. All Gas Safe registered engineers carry a Gas Safe Register ID card. Before any gas work is carried out always check the card and make sure the engineer is qualified for the work you need doing. You can find this on the back of the card. YOUR 5 POINT CHECKLIST Signs of carbon monoxide Headaches Nausea Dizziness Breathlessness Collapse Loss of Consciousness 0800 408 5500 GAS CHECKS SMELL GAS CALL Always ask your gas engineer for his Gas Safe identification card.. Keep those cowboys OUT! All of your gas appliances need regular annual safety checks. Failure to do so could be fatal for you and your family. Keep them safe. H O U S E · S A F E T Y · A L A R M S For the safety of your family. Alarms cost as little as £15 BEAT THE SILENT KILLER! Your gas safe engineer. ASK FOR I.D. 2 3 4 5 For gas safety advice or to find and check an engineer visit the Gas Safe Register website at www.GasSafeRegister.co.uk or call the free helpline on 0800 408 5500.

14. HOW TO SAVE ENERGY ELECTRICAL SAVINGS 1. Switch off appliances which are not in use. 2. Unplug chargers and adapters. 3. Don’t leave TV’s Stereo’s etc. on stand- by. 4. Turn off lights in rooms not being used. 5. When cooking use a lid on the pan to hold in the heat and turn the temperature down. We all wish to make savings on our energy bills and at the same time be warm and cosy in our homes. As fuels costs rise, having an efficient and cost effective heating system is vital. You have made your first step in reducing your carbon dioxide emissions now look at other ways to help you make extra saving on those fuel bills. Here are a few ways which can help you make those savings. WATER SAVINGS 1. Fit a water saving shower head to save energy. 2. Turn down the temperature on your washing machine and only do a full load. 3. Fill up the dishwashers. 4. Make sure taps are turned off and not dripping - can waste 5,500 litres of water a year. 5. Have a shower instead of a bath and take shorter showers. 6. Turn off the tap when cleaning your teeth. HEATING SAVINGS 1. Fit thermostatic radiator valves to give you better control. Make your boiler provide heat where you need it. 2. Turn the room thermostat and radiator thermostat down by 1˚ 3. Close curtains at night to cut down draughts from the windows and stop the heat escaping. 4. Insulation and draught- proofing on windows and doors. 5. Rooms which are not in use, turn off the radiator. 6. Do not cover or hang curtains in front of the radiators.

Rhosili Road, Brackmills, Northampton NN4 7LZ [email protected] [email protected] Reception/Customer Service 01604 762881 Fax 01604 767408 Anniversary 1922 - 2012 In the interest of continuous development Johnson & Starley reserve the right to change specifications without prior notice.