Plantronics CS55 Operation & User’s Manual

WIRELESS OFFICE HEADSET SYSTEM ...

Package Contents Features Setup Positioning Adjusting Fit Charging Checking Compatibility 3 4 6 9 9 8 11 Making/Answering/Ending Calls 10 Headset Controls Volume 16 Setup - Handset Lifter (Optional) 14 13 Troubleshooting 18 Base Indicator Lights 17 Battery Replacement 20 System Reset 20 21 Subscription Additional Parts (If required) 22 Maintenance 23 Technical Assistance 23 Regulatory Notices 23 Visit www.plantronics.com/productregistration to register your CS50/CS55 product online so we can provide you with the best possible service and technical support. PACKAGE CONTENTS Headset Telephone Cord Earloops Headband CS50 CS55 Base He ...

Speaker Battery Cover Call Control Button Microphone Handset Lifter Arm Ringer Microphone Jack (remove cover) Height Switch Accessory Jack Power Cord Headset Handset Lifter Telephone Cord Jack Telephone Handset Jack Speaking Volume Major Adjust AC Charging Jack Handset Lifter Jack Base - Top View Base - Bottom View Charging Cradle Front: Rear: Indicator Lights Talking (Green) Power (Red) Charging (Amber) Listening Volume Major Adjust Telephone Cord Telephone Configuration Dial IntelliStand™ On/Off Switch (to automate call control button) Speaking Volume Minor Adju ...

Complete SETUP SETUP 1 2 3 4 1 2 3 4 Unplug the handset cord from phone. Plug the phone cord that is connected to the CS50/CS55 base into the handset jack on the phone. CAUTION: Your phone may have two similar jacks. Put the cord only in the jack from which the handset came. Plug the AC charger into an outlet and into the base’s AC charging jack. See step 4A for detailed location. Plug the AC charger into the base’s AC charging jack. Push in firmly. Plug the handset cord into the handset jack in the base. Push in until it clicks. Plug the handset cord into the handset jack in the bottom of the base. See step 3A for ...

Intellistand off ( ) if you want to control the handset lifter with the call control button on your headset. Set the Intellistand switch to Intellistand on ( ) if you want the handset to auto- matically pick up when you take the headset off the charging cradle. 6” 12” The minimum recommended separation distance is shown above. IMPORTANT: Incorrect positioning can cause noise and interference problems. CHARGING 1 2 POSITIONING 1. Slide headset into charging cradle. 2. Gently press down on the headset to ensure that headset is in correct position. Amber charge indicator light on base will flash while charg ...

wearing option (headband or earloop). 1. Adjust headband to fit. 2. Rotate headset in retaining ring until microphone is pointing toward your chin. MAKING/ANSWERING/ENDING CALLS 1 2 2 Without Handset lifter To make a call: 1. Take your handset off-hook. Dial tone should sound through handset (if not, check compatibility — see page 13). 2. Press the call control button on the headset. The talk indicator lights on both the base and the headset should go on, indicating a successful link. Dial tone should sound through headset. Dial using the telephone ke ...

turn the telephone configuration dial until you can. Make sure that a number is aligned with the position indicator. Place a call to someone you know. While speaking, turn the configuration dial through the four positions. Select the position that provides the best sound quality for both you and the recipient. NOTE: The compatibility setting of “1” is set at the factory to work with most phones. However, if you do not hear a dial tone, if either you or the recipient is having trouble hearing, or if you experience buzz ...

to unmute. You will hear 3 rapid beeps every 15 seconds to indicate mute is on. Rock the headset volume control back and forth to adjust listening volume in minor incremental adjustments. NOTE: You must be in talk mode (i.e. on a call) to adjust. Use listening volume major adjust control on the back of the base for large incremental adjustments. NOTE: 1 is the loudest setting. 4 is the lowest setting, Use the speaking volume minor adjust control on the back of the base for minor incremental adjus ...

3 mid tones = Mute 3 low tones = Unmute NOTE: Tones repeat every 15 seconds when muted. Short key press Short key press straight in Rock back and forth Mid tone Low battery warning Return headset to charging cradle 1 tone every 10 seconds Out of range warning—when on active call Move closer to base — — 2 tones Incoming call notification* *Only works when using optional Handset Lifter. Press call control button to answer call — 3 repetitive tones Mute Listening volume minor adjust Key Feature Action Tone Action Light Fully Charged Solid amber Cha ...

but the lights won’t come on. • Check that the AC charger jack is connected to the base unit. • Check that the AC charger is securely connected to a working wall outlet. • Check that the AC charger is the model supplied by Plantronics. My headset does not work with the base unit. • Check that the phone is connected to the base unit’s phone cord jack and it is pushed in firmly. • Check that the phone handset is connected to the base’s phone handset jack and it is pushed in firmly. • Headset may be out of range of the base. Move closer to base unit until hea ...

lift to remove. Slide the battery out and gently separate at the connection. DO NOT pull the battery out by the wires. Reconnect and install the new battery. Pinch both sides of the battery cover and replace. The custom battery inside the headset should last 2-3 years. When talk time decreases significantly, you should replace the battery. Call Plantronics at (800) 544-4660 ext.5538 to order one. Once you receive it, follow directions below to replace. SUBSCRIPTION The headset and base unit are supplied subscribed to each other. However, if you wish to use a replacement ...

1 Stabilizers 2 2 3 ADDITIONAL PARTS (If required) 1 2 Extender Arm Ringer Microphone For Nortel i2004 phones only 1 Stabilizers 2 2 3 Use extender arm when the handset lifter needs additional stability lifting and returning to cradle. 1. Slide extender arm onto lifter. 2. Stabilizers can be shifted left and right. Position stabilizers on outsides of handset to gently grip the phone. 1 2 Extender Arm Ringer Microphone For Nortel i2004 phones only 1 Stabilizers 2 2 3 1. Remove cover from ringer microphone jack on back of lifter. 2. Connect ringer microphone plug. 3. Place ringer micro ...

sold or certified by Plantronics which were purchased and used in the United States. • This warranty lasts for one year from the date of purchase of the products. • This warranty extends to you only if you are the end user with the original purchase receipt. • We will, at our option, repair or replace the products that do not conform to the warranty. We may use functionally equivalent reconditioned/refurbished/remanufactured/ pre-owned or new products or parts. • To obtain service in the U.S., contact Plantronics at ...