Maxon Intelimax+4G Operation & User’s Manual

- 2 - TABLE OF CONTESTS T A B L E O F C O N T E S T S ............................................................................................... 2 D I S C L A I M E R S ............................................................................................................... 3 R F E X P O S U R E A N D E L E C T R I C A L S A F E T Y .................................................... 4 C O N T A C T I N F O R ...

- 3 - DISCLAIMERS All data and information contained in or disclosed by this document are confidential and proprietary information of RF Industries, and all rights therein are expressly reserved. By accepting this material, the recipient agrees that this material and the information contained therein are held in confidence and in trust and will not be used, copied, reproduced in whole or in part, nor its contents revealed in any ma ...

- 4 - RF EXPOSURE AND ELECTRICAL SAFETY The use of this modem in any other type of host configuration that may not comply with the RF exposure requirements should be avoided. During operation, a minimum of 20 cm (8 inches) should be maintained between the antenna, whether extended or retracted, and the user’s/bystander’s body (excluding hands, wrists, feet, and ankles) to ensure RF exposure compliance in accordance with ARPANSA ...

- 5 - General Safety RF Interference Issues: Avoid possible radio frequency (RF) interference by carefully following safety guidelines below: ▪ Switch OFF the modem when in an aircraft. The use of cellular devices in an aircraft is illegal. It may endanger the operation of the aircraft and/or disrupt the cellular network. Failure to observe this instruction may lead to suspension or denial of cellular services to the offender, le ...

- 6 - NOTE: Vehicle Safety ▪ Do not use the modem whilst driving. ▪ Respect national regulations on the use of cellular devices in vehicles. Road safety always comes first. ▪ If incorrectly installed in a vehicle, the operation of the modem could interfere with the correct functioning of vehicle electronics. To avoid such problems, ensure that the installation has been carried out by qualified personnel. ▪ Verification of t ...

- 7 - ▪ Areas when the air contains chemicals or particles such as grain, dust or metal powders ▪ Any other area where you would normally be advised to turn off machinery of any kind Concentrated Electromagnetic Activity: Avoid using the modem within areas of high electromagnetic wave activity or within enclosed metallic structures e.g. lifts. ...

- 8 - CONTACT INFORMATION In keeping with RF Industries’ dedicated customer support policy, we encourage you to contact us. TECHNICAL: Hours of Operation: Monday to Friday 8.30am to 5.00pm* Telephone: +61 2 8814 2300 Facsimile: +61 2 9630 0844 Email: [email protected] * Public holidays excluded SALES: Hours of Operation: Monday to Friday 8.30am to 5.00pm* Telephone: +61 2 8814 2300 Facsimile: +61 2 9630 0844 Email: sales@maxon ...

- 9 - REVISION HISTORY Product Intelimax+4G M2M LTE CAT1 Serial Modem Model MA-2020-4G Document Type PDF Current Version Number 1.11 Status of the Document Release Revision Date March 2018 Total Number of Pages 94 - Revision History Level Date History 1.00 Nov 2017 Initial Release 1.10 Dec 2017 Content and format improvement 1.11 Mar 2018 Updated Safety Statement ...

- 10 - INTRODUCTION Breaking the industry benchmark, the top-of-the range Intelimax+4G is a unique and intelligent fusion of 4G capabilities with advanced functionality of a modem/router. Intelimax+ 4G Features General Features ▪ LTE-FDD CAT 1Wireless Module (10Mbps downlink, 5Mbps uplink) ▪ Supports Packet and Circuit Switched Data* ▪ RS232 and RS485 (half/full duplex) Software Configurable ▪ 2-Way SMS ▪ Remote SMS diagn ...

- 11 - ▪ SSLv3 Encrypted Serial Socket ▪ Secure Syslog Client RFC5425, RFC5425 and RFC6587 ▪ Login brute force detection and rejection ▪ Login activity log Frequency Bands ▪ FDD-LTE B1/B3/B5/B7/B28 ▪ WCDMA/HSPA+ B1/B5 Data Speeds ▪ LTE-FDD: UL 5Mbps / DL 10Mbps ▪ HSPA+: UL 5.76 Mbps /DL 42 Mbps ▪ UMTS: UL 384 Kbps / DL 384 Kbps Physical ▪ 71mm x 55mm x 26mm (without side brackets and antenna port) ▪ Side mount ...

- 12 - ▪ Idle Current @ 12V: 80mA ▪ Maximum Current @ 12V: 150mA Operating Systems ▪ Windows XP/ Vista / 7 / 8 / 10 ...

- 13 - MODEM SETUP Intelimax+ serial modem supports a Windows GUI software, where by you can configure the modem via serial/USB connection or remotely via the WAN IP. Maxon recommends using the GUI connected via a TCP/IP connection in order to utilise all the configuration settings. When connecting to the Intelimax+ using the GUI when the modem is in serial modem mode, there will be very limited functionality. After connecting to t ...

- 14 - Connecting to the Intelimax+4G TCP/IP Connection - Recommended Using the TCP/IP connection option allows users to connect to the modem via an IP connection. Firmware upgrades can ONLY be done when connected via TCP/IP. Local Connection To use this feature locally you must follow the following steps: 1. Plug in modem RJ45 power/serial cable then mini USB cable in this order 2. Install USB/LAN drivers which can be downloaded f ...

- 15 - Serial Port Connection Use this section to connect to the modem using the provided RJ45 power/serial cable, the default connection settings are: Baud Rate: 115200 Data Bits: 8 Parity: None Stop bit: 1 bit Flow control: None Make sure to select the correct COM port and click the open button, the Intelimax+ GUI will connect to the modem via the selected COM port. The GUI can also perform a search for the correct baud rate if i ...

- 16 - GUI Connection Troubleshooting 1. What if I don’t know the serial interface to the modem? The modem has a default baud rate of 115200, if you are not able to connect via the serial interface at any baud rate, then restore the modem to factory defaults by holding down the reset button for more than 20 seconds (5 second hold is for profile reset). 2. Why does the Intelimax+ GUI not connect and reports “The attempt to conne ...

- 17 - Modem Status Tab The modem status page displays modem information such as network registration and WAN connectivity status. Information displayed on the Status page is: Up time: Length of time since modem last rebooted (soft or hard) System time: Recovered from the internal cellular module (or NTP server if SNTP time client is enabled) IMEI: IMEI number of the Intelimax+ Version: Firmware version output, includes versions an ...

- 18 - PIN Status: Status of the SIM pin setting Area information: LAI, LAC, Cell ID Server status: Will display whether modem is in listening or connected states Call status: In serial modem mode will display whether modem is in connected call. WAN IP: IP address assigned by carrier Signal Level: Status of current signal strength (dBm). Also shows the average, max and min over the last 15 minutes (time can be modified on admin pag ...

- 19 - WAN Configuration TAB WAN configuration page is used to configure how the modem will connect to the 3G/4G network. Please select the correct operation mode as this will decide if the modem will automatically connect to the network on power up or work in pass through mode. The Intelimax+ supports 6 operation modes: 1. IP Stack Auto mode 2. IP Stack Manual mode 3. Serial mode (Pass-through/Transparent) 4. PPP WAN Auto mode 5. ...

- 20 - IP Stack Auto Mode When using IP STACK Auto the modem will behave as an IP Serial modem. When using this mode the modem will transfer all incoming packets via the serial port to the host and vice versa. The modem connects to the 3G/4G networks and acquires an IP address and then runs the IP STACK server or client mode. Intelimax+ IP Stack can be configured as a Server or Client mode. In Server mode, the Intelimax+ will act a ...