Cisco 7962 Quick Reference Manual

1. Overview of Cisco 7962 IP Phone 2. How do I? o place a call? o dial an internal extension? o put a call on “hold”? o transfer a call to an extension? o page someone (inside, outside, all-call)? o use my voicemail? o view my missed calls? o transfer a call to voicemail? o set up a conference call? o adjust the handset volume? o adjust the ringer volume? o operate the LCD screen? ...

1 Line or Speed Dial Buttons Opens a new line, speed dials the number on the LCD screen or ends a call. 2 LCD Display Time, date, phone number, caller ID, line/call status, soft key tables and graphics. 3 Foot-stand adjustment Allows users to adjust the angle of the phone base. 4 Messages button Used to access voicemail. 5 Directories button Provides access to call history. All other features are disabled. 6 “?” button Displays help on the LCD screen for a phone button or function. 7 Settings button Used to set user preferences including ring tones and LCD screen contract. All other selections are disabled. 8 Service ...

15 Soft Keys Key functions are listed at the bottom of the LCD display, above the soft key. Different soft key functions become available during changes in the phone’s state, for example on hook or off hook. 16 Handset with indicator light The light strip blinks when the phone rings, and is steady to indicate a voice message is waiting. ...

Solution Notes place a call? To place an external call, you must dial “8” first. Lift the handset and dial 8 + phone number OR Press the “Speaker” button, dial 8 + phone number OR Without lifting the handset, press the “New Call” soft key, dial 8 + phone number OR Press the “Redial” soft key (for last call placed) There are several ways to place a call. The end user will decide which way is best for them. dial an internal extension? To place an internal extension call, dial the 4-digit extension i.e. 3498. To place an internal “classroom speaker”, dial “4”+ last 3 digits of extension. i.e. 3498 would be 4498 for a “s ...

(12345) when prompted. • Allows you to save a recorded name • Set up a voice greeting • Change your PIN*. Access voicemail: Press the “Messages” button or dial 2700, enter your PIN and follow the recorded instructions. are difficult to reset. view my missed calls? • Press the “Directories” button. Using the “Scroll/toggle” button, select from 1) Missed calls, 2) Received Calls or 3) Placed calls. • Use the “Scroll/toggle” button to select a particular record. • You may select to “dial”, “edit dial” a call from your history. “Exit” soft key returns yo ...

button – press the “Save” soft key to save. adjust the ringer volume? Leave handset in the cradle, press the “+” or the “-“ volume button. operate the “LCD” screen? Operating your LCD screen is easy. Use the scroll/toggle button, soft keys, and the keypad to make your selections. To exit out of a menu, press the “Exit” soft key. To set up your new phone/voicemail: Please pick up receiver and press “messages” button – or you can dial 2700. Your initial pin is: 12345. My new pin is: _______________. The prompt will have you change your ...