Compaq ProLiant ML350 (G2) Service Overview

about the technical information in this document. Your feedback is valuable and will help us structure future communications. Please send your comments to: [email protected] October 2001 Prepared by Customer Service Training and Development Compaq Computer Corporat ...

2 Rev. 1.0 Page 2 of 24 Compaq ProLiant ML350 Generation 2 Service Overview© 2001 Compaq Computer Corporation Compaq and the Compaq logo are registered in the U.S. Patent and Trademark Office. Microsoft and Windows are trademarks of Microsoft Corporation in the United States and other countries. All other product ...

3 Rev. 1.0 Page 3 of 24 Product Description The ProLiant ML350 Generation 2 (G2) is the second update of the ProLiant ML350 since its introduction in January 2000. Although the model launched in October 2000 was sometimes identified as the second generation ProLiant ML350, it should now be identified as the 1.0GHz m ...

4 Rev. 1.0 Page 4 of 24 I Upgraded from Automatic Server Recovery (ASR) to ASR-2, and upgraded to SmartStart version 5.20 I Pre-Execution Environment (PXE) support—enables remote configuration and installation of operating system I Tool free entry to chassis and access to components I 3-3-3 warranty, Pre-Failure Wa ...

5 Rev. 1.0 Page 5 of 24 supplies send power to the power supply backplane. If one power supply fails, the other will continue to keep the server operational. Ultra 3 Hot-Plug (HP) Drive Cages The ProLiant ML350 G2 supports six Low Voltage Differential SCSI (LVDS) Wide Ultra3 SCSI hot-pluggable (HP) hard drives. Eac ...

6 Rev. 1.0 Page 6 of 24 The user initiates a Non Maskable Interrupt (NMI) by pressing the NMI Debug button. The NMI can allow a hung system to become responsive enough to generate a crash dump log. The button is enabled/disenabled in RBSU. Warning! The NMI Debug button causes the unit to abruptly fail, as it is de ...

7 Rev. 1.0 Page 7 of 24 System Status LEDs Table 1: UID, Power Button, and System Status LEDs Item Description Status Means 1 Unit ID button Off Unit ID LED is not turned on Blue Identification Enabled 2 Unit ID LED Flashing blue Remotely managed Off System off Green System health is OK Amber System health degraded 3 ...

8 Rev. 1.0 Page 8 of 24 Unit Identification (UID) LEDs Blue Unit Identification (UID) LED indicators on the front and back of the server help identify the server in large rack deployments. If you press the UID button on the front of the server, the corresponding UID LED on the back of the server1 lights to identify ...

9 Rev. 1.0 Page 9 of 24 Table 2: System Board LEDs Item Description Status Means Off No AC power Or power supply error detected 1 AC power Green Power supply is on and functioning. Off DIMM functioning 2 DIMM status Amber DIMM failed Off PPM 2 functioning 3 PPM 2 status Amber PPM 2 failed Off Server Feature Board is ...

10 Rev. 1.0 Page 10 of 24 Table 2: System Board LEDs (continued) Item Description Status Means Off Normal 9 Processor 1 thermal Amber Thermal trip detected for processor 1. Verify: � Processor and heatsink assembly is properly installed. � Ambient temperature is within an acceptable range 3. Off Processor 1 func ...